What users are saying about
2 Ratings
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Score 8 out of 100
19 Ratings
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Score 4 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Sugar Market (Salesfusion)

Salesfusion is a marketing automation platform more appropriate for small companies considering the limited functionalities are limited. The email builder tool is easy to use and ideal for someone with no coding knowledge
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Sugar Market (Salesfusion)
Customer data management / contact management
ConvergeHub
9.0
Sugar Market (Salesfusion)
Workflow management
ConvergeHub
9.0
Sugar Market (Salesfusion)
Territory management
ConvergeHub
8.0
Sugar Market (Salesfusion)
Opportunity management
ConvergeHub
9.0
Sugar Market (Salesfusion)
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Sugar Market (Salesfusion)
Contract management
ConvergeHub
8.0
Sugar Market (Salesfusion)
Quote & order management
ConvergeHub
9.0
Sugar Market (Salesfusion)
Interaction tracking
ConvergeHub
8.0
Sugar Market (Salesfusion)
Channel / partner relationship management
ConvergeHub
8.0
Sugar Market (Salesfusion)

Customer Service & Support

ConvergeHub
7.0
Sugar Market (Salesfusion)
Case management
ConvergeHub
7.0
Sugar Market (Salesfusion)

Marketing Automation

ConvergeHub
9.0
Sugar Market (Salesfusion)
Lead management
ConvergeHub
9.0
Sugar Market (Salesfusion)
Email marketing
ConvergeHub
9.0
Sugar Market (Salesfusion)

CRM Project Management

ConvergeHub
9.0
Sugar Market (Salesfusion)
Task management
ConvergeHub
9.0
Sugar Market (Salesfusion)
Billing and invoicing management
ConvergeHub
9.0
Sugar Market (Salesfusion)
Reporting
ConvergeHub
9.0
Sugar Market (Salesfusion)

CRM Reporting & Analytics

ConvergeHub
8.0
Sugar Market (Salesfusion)
Pipeline visualization
ConvergeHub
8.0
Sugar Market (Salesfusion)
Customizable reports
ConvergeHub
8.0
Sugar Market (Salesfusion)

Customization

ConvergeHub
7.5
Sugar Market (Salesfusion)
Custom fields
ConvergeHub
8.0
Sugar Market (Salesfusion)
API for custom integration
ConvergeHub
7.0
Sugar Market (Salesfusion)

Platform

ConvergeHub
9.0
Sugar Market (Salesfusion)
Mobile access
ConvergeHub
9.0
Sugar Market (Salesfusion)

Security

ConvergeHub
9.0
Sugar Market (Salesfusion)
Role-based user permissions
ConvergeHub
9.0
Sugar Market (Salesfusion)

Email & Online Marketing

ConvergeHub
Sugar Market (Salesfusion)
4.4
WYSIWYG email editor
ConvergeHub
Sugar Market (Salesfusion)
3.0
Dynamic content
ConvergeHub
Sugar Market (Salesfusion)
5.0
Ability to test dynamic content
ConvergeHub
Sugar Market (Salesfusion)
4.0
Landing pages
ConvergeHub
Sugar Market (Salesfusion)
6.0
A/B testing
ConvergeHub
Sugar Market (Salesfusion)
4.0
Mobile optimization
ConvergeHub
Sugar Market (Salesfusion)
1.0
Email deliverability reporting
ConvergeHub
Sugar Market (Salesfusion)
7.0
List management
ConvergeHub
Sugar Market (Salesfusion)
4.0
Triggered drip sequences
ConvergeHub
Sugar Market (Salesfusion)
6.0

Lead Management

ConvergeHub
Sugar Market (Salesfusion)
5.3
Lead nurturing
ConvergeHub
Sugar Market (Salesfusion)
6.0
Lead scoring and grading
ConvergeHub
Sugar Market (Salesfusion)
4.0
Data quality management
ConvergeHub
Sugar Market (Salesfusion)
5.0
Automated sales alerts and tasks
ConvergeHub
Sugar Market (Salesfusion)
6.0

Campaign Management

ConvergeHub
Sugar Market (Salesfusion)
6.5
Calendaring
ConvergeHub
Sugar Market (Salesfusion)
6.0
Event/webinar marketing
ConvergeHub
Sugar Market (Salesfusion)
7.0

Social Media Marketing

ConvergeHub
Sugar Market (Salesfusion)
8.2
Social sharing and campaigns
ConvergeHub
Sugar Market (Salesfusion)
8.2

Reporting & Analytics

ConvergeHub
Sugar Market (Salesfusion)
2.3
Dashboards
ConvergeHub
Sugar Market (Salesfusion)
5.0
Standard reports
ConvergeHub
Sugar Market (Salesfusion)
1.0
Custom reports
ConvergeHub
Sugar Market (Salesfusion)
1.0

Platform & Infrastructure

ConvergeHub
Sugar Market (Salesfusion)
4.8
API
ConvergeHub
Sugar Market (Salesfusion)
5.0
Role-based workflow & approvals
ConvergeHub
Sugar Market (Salesfusion)
6.0
Customizability
ConvergeHub
Sugar Market (Salesfusion)
3.0
Integration with Salesforce.com
ConvergeHub
Sugar Market (Salesfusion)
9.2
Integration with Microsoft Dynamics CRM
ConvergeHub
Sugar Market (Salesfusion)
1.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • It was easy to navigate.
  • I liked that I could click on a link to email a potential client and that it would track/link that email back to the Salesfusion profile.
  • I liked the reporting features so that I could see exactly how many cold calls resulted in appointments, with whom I last left voicemail or need to follow up with.
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • The user interface is somewhat cumbersome and not intuitive at times.
  • Additional user education available through downloads for existing customers rather than scheduled webinars would be helpful.
  • Custom reporting is complicated to set up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Sugar Market (Salesfusion)

Sugar Market (Salesfusion) 10.0
Based on 3 answers
We've been very happy with SalesFusion since day 1. We've also created a new website during the time period that we've had SF and everything carried over great to our new website!
Lindsey Wilson | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Sugar Market (Salesfusion)

Sugar Market (Salesfusion) 8.2
Based on 1 answer
The support team has always been helpful, friendly, prompt and knowledgeable. They follow-up on all my tickets promptly and when needed are available for screen sharing to illustrate solutions for more complex problems. The support department at Salesfusion is one of my favorite things about the platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Sugar Market (Salesfusion)

I was using Net-Results and it seemed more geared for an experienced marketer who was familiar with HTML and didn't need as much training. I found the system frustrating and didn't have much success when I called in for training. I was brand new to automation marketing and needed more hand-holding than Net-Results was able to provide
Amy Bailey | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • Increased employee efficiency
  • Better customer service
  • The ability to send email campaigns from a specific user and not "from" the organization title. We use this funcationality a lot and it was not available with other software so this is huge.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Sugar Market (Salesfusion)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Sugar Market (Salesfusion) Editions & Modules

Edition
Core$1,0001
  1. Database size
Additional Pricing Details
Prices listed are monthly subscription rates. Our packages include live support and training. Additional charges apply for contact databases above 10k, dedicated IPs, CRM integration and sandboxes. Please complete the form on our site to request a quote based on your specific needs.

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Sugar Market (Salesfusion)
3.0

Likelihood to Renew

ConvergeHub
Sugar Market (Salesfusion)
10.0

Support Rating

ConvergeHub
Sugar Market (Salesfusion)
8.2

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