What users are saying about
2 Ratings
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Score 8 out of 100
21 Ratings
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Score 6.3 out of 100

Feature Set Ratings

    Sales Force Automation

    8.3

    ConvergeHub

    83%

    Sugar Market (Salesfusion)

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 9/9 features

    Customer data management / contact management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Territory management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Contract management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Channel / partner relationship management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    7.0

    ConvergeHub

    70%

    Sugar Market (Salesfusion)

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Case management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.0

    ConvergeHub

    90%

    Sugar Market (Salesfusion)

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Lead management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Email marketing

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.0

    ConvergeHub

    90%

    Sugar Market (Salesfusion)

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 3/3 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Reporting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    ConvergeHub

    80%

    Sugar Market (Salesfusion)

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Pipeline visualization

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customizable reports

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customization

    7.5

    ConvergeHub

    75%

    Sugar Market (Salesfusion)

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Custom fields

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    API for custom integration

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Platform

    9.0

    ConvergeHub

    90%

    Sugar Market (Salesfusion)

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Mobile access

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    ConvergeHub

    90%

    Sugar Market (Salesfusion)

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Email & Online Marketing

    ConvergeHub

    Feature Set Not Supported
    N/A
    4.4

    Sugar Market (Salesfusion)

    44%
    Sugar Market (Salesfusion) ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    3.0
    30%
    3 Ratings

    Dynamic content

    N/A
    0 Ratings
    5.0
    50%
    3 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Landing pages

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    A/B testing

    N/A
    0 Ratings
    4.0
    40%
    3 Ratings

    Mobile optimization

    N/A
    0 Ratings
    1.0
    10%
    3 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    7.0
    70%
    8 Ratings

    List management

    N/A
    0 Ratings
    4.0
    40%
    4 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Lead Management

    ConvergeHub

    Feature Set Not Supported
    N/A
    5.3

    Sugar Market (Salesfusion)

    53%
    Sugar Market (Salesfusion) ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    6.0
    60%
    4 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    4.0
    40%
    4 Ratings

    Data quality management

    N/A
    0 Ratings
    5.0
    50%
    4 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Campaign Management

    ConvergeHub

    Feature Set Not Supported
    N/A
    6.5

    Sugar Market (Salesfusion)

    65%
    Sugar Market (Salesfusion) ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Social Media Marketing

    ConvergeHub

    Feature Set Not Supported
    N/A
    8.2

    Sugar Market (Salesfusion)

    82%
    Sugar Market (Salesfusion) ranks higher in 1/1 features

    Social sharing and campaigns

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Reporting & Analytics

    ConvergeHub

    Feature Set Not Supported
    N/A
    2.3

    Sugar Market (Salesfusion)

    23%
    Sugar Market (Salesfusion) ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    5.0
    50%
    4 Ratings

    Standard reports

    N/A
    0 Ratings
    1.0
    10%
    4 Ratings

    Custom reports

    N/A
    0 Ratings
    1.0
    10%
    4 Ratings

    Platform & Infrastructure

    ConvergeHub

    Feature Set Not Supported
    N/A
    4.8

    Sugar Market (Salesfusion)

    48%
    Sugar Market (Salesfusion) ranks higher in 5/5 features

    API

    N/A
    0 Ratings
    5.0
    50%
    2 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Customizability

    N/A
    0 Ratings
    3.0
    30%
    2 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Attribute Ratings

    • ConvergeHub is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    ConvergeHub

    80%
    1 Rating
    3.0

    Sugar Market (Salesfusion)

    30%
    7 Ratings

    Likelihood to Renew

    ConvergeHub

    N/A
    0 Ratings
    10.0

    Sugar Market (Salesfusion)

    100%
    3 Ratings

    Support Rating

    ConvergeHub

    N/A
    0 Ratings
    8.2

    Sugar Market (Salesfusion)

    82%
    2 Ratings

    Likelihood to Recommend

    ConvergeHub

    It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
    Prashant Choudhary | TrustRadius Reviewer

    Sugar Market (Salesfusion)

    Salesfusion is a marketing automation platform more appropriate for small companies considering the limited functionalities are limited. The email builder tool is easy to use and ideal for someone with no coding knowledge
    Anonymous | TrustRadius Reviewer

    Pros

    ConvergeHub

    • The dashboards are really good and feature laden.
    • The UI is really intuitive as well as user friendly.
    • Automation of simple tasks as well as the marketing process is really easy.
    • Above all the pricing takes the cake here.
    Prashant Choudhary | TrustRadius Reviewer

    Sugar Market (Salesfusion)

    • It was easy to navigate.
    • I liked that I could click on a link to email a potential client and that it would track/link that email back to the Salesfusion profile.
    • I liked the reporting features so that I could see exactly how many cold calls resulted in appointments, with whom I last left voicemail or need to follow up with.
    Anonymous | TrustRadius Reviewer

    Cons

    ConvergeHub

    • Customer support isn't that great, takes a lot of time to respond.
    • Notifications are not on time, i.e. they are delayed and not real time.
    • Lack of integration with other applications.
    Prashant Choudhary | TrustRadius Reviewer

    Sugar Market (Salesfusion)

    • The user interface is somewhat cumbersome and not intuitive at times.
    • Additional user education available through downloads for existing customers rather than scheduled webinars would be helpful.
    • Custom reporting is complicated to set up.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    ConvergeHub

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $9 per user - per month

    ConvergeHub Editions & Modules

    Edition
    Lite$91
    Professional$291
    Premium$591
    1. per user - per month
    Additional Pricing Details

    Sugar Market (Salesfusion)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    $750 per month

    Sugar Market (Salesfusion) Editions & Modules

    Edition
    Core$1,0001
    1. Database size
    Additional Pricing Details
    Prices listed are monthly subscription rates. Our packages include live support and training. Additional charges apply for contact databases above 10k, dedicated IPs, CRM integration and sandboxes. Please complete the form on our site to request a quote based on your specific needs.

    Likelihood to Renew

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    Sugar Market (Salesfusion)

    Sugar Market (Salesfusion) 10.0
    Based on 3 answers
    We've been very happy with SalesFusion since day 1. We've also created a new website during the time period that we've had SF and everything carried over great to our new website!
    Lindsey Wilson | TrustRadius Reviewer

    Support Rating

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    Sugar Market (Salesfusion)

    Sugar Market (Salesfusion) 8.2
    Based on 2 answers
    The support team has always been helpful, friendly, prompt and knowledgeable. They follow-up on all my tickets promptly and when needed are available for screen sharing to illustrate solutions for more complex problems. The support department at Salesfusion is one of my favorite things about the platform.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    ConvergeHub

    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
    Prashant Choudhary | TrustRadius Reviewer

    Sugar Market (Salesfusion)

    I was using Net-Results and it seemed more geared for an experienced marketer who was familiar with HTML and didn't need as much training. I found the system frustrating and didn't have much success when I called in for training. I was brand new to automation marketing and needed more hand-holding than Net-Results was able to provide
    Amy Bailey | TrustRadius Reviewer

    Return on Investment

    ConvergeHub

    • It helps increase the overall productivity by automating daily routine tasks.
    • Sales & marketing process becomes easier and more productive.
    • Workflow management is easier.
    • Overall productivity increases many-fold.
    Prashant Choudhary | TrustRadius Reviewer

    Sugar Market (Salesfusion)

    • Increased employee efficiency
    • Better customer service
    • The ability to send email campaigns from a specific user and not "from" the organization title. We use this funcationality a lot and it was not available with other software so this is huge.
    Anonymous | TrustRadius Reviewer

    Screenshots

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