ConvergeHub vs Sugar Market (Salesfusion)

What users are saying about

Score 8 out of 10

Based on 2 reviews and ratings

Score 6.3 out of 10

Based on 21 reviews and ratings

Feature Set Ratings

Sales Force Automation

8.3

ConvergeHub

83%

Sugar Market (Salesfusion)

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 9/9 features

Customer data management / contact management

9.0

90%

1 Rating

N/A

0 Ratings

Workflow management

9.0

90%

1 Rating

N/A

0 Ratings

Territory management

8.0

80%

1 Rating

N/A

0 Ratings

Opportunity management

9.0

90%

1 Rating

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.0

70%

1 Rating

N/A

0 Ratings

Contract management

8.0

80%

1 Rating

N/A

0 Ratings

Quote & order management

9.0

90%

1 Rating

N/A

0 Ratings

Interaction tracking

8.0

80%

1 Rating

N/A

0 Ratings

Channel / partner relationship management

8.0

80%

1 Rating

N/A

0 Ratings

Customer Service & Support

7.0

ConvergeHub

70%

Sugar Market (Salesfusion)

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Case management

7.0

70%

1 Rating

N/A

0 Ratings

Marketing Automation

9.0

ConvergeHub

90%

Sugar Market (Salesfusion)

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Lead management

9.0

90%

1 Rating

N/A

0 Ratings

Email marketing

9.0

90%

1 Rating

N/A

0 Ratings

CRM Project Management

9.0

ConvergeHub

90%

Sugar Market (Salesfusion)

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 3/3 features

Task management

9.0

90%

1 Rating

N/A

0 Ratings

Billing and invoicing management

9.0

90%

1 Rating

N/A

0 Ratings

Reporting

9.0

90%

1 Rating

N/A

0 Ratings

CRM Reporting & Analytics

8.0

ConvergeHub

80%

Sugar Market (Salesfusion)

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Pipeline visualization

8.0

80%

1 Rating

N/A

0 Ratings

Customizable reports

8.0

80%

1 Rating

N/A

0 Ratings

Customization

7.5

ConvergeHub

75%

Sugar Market (Salesfusion)

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Custom fields

8.0

80%

1 Rating

N/A

0 Ratings

API for custom integration

7.0

70%

1 Rating

N/A

0 Ratings

Platform

9.0

ConvergeHub

90%

Sugar Market (Salesfusion)

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Mobile access

9.0

90%

1 Rating

N/A

0 Ratings

Security

9.0

ConvergeHub

90%

Sugar Market (Salesfusion)

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Role-based user permissions

9.0

90%

1 Rating

N/A

0 Ratings

Email & Online Marketing

ConvergeHub

Feature Set Not Supported

N/A

4.4

Sugar Market (Salesfusion)

44%

Sugar Market (Salesfusion) ranks higher in 9/9 features

WYSIWYG email editor

N/A

0 Ratings

3.0

30%

3 Ratings

Dynamic content

N/A

0 Ratings

5.0

50%

3 Ratings

Ability to test dynamic content

N/A

0 Ratings

4.0

40%

2 Ratings

Landing pages

N/A

0 Ratings

6.0

60%

3 Ratings

A/B testing

N/A

0 Ratings

4.0

40%

3 Ratings

Mobile optimization

N/A

0 Ratings

1.0

10%

3 Ratings

Email deliverability reporting

N/A

0 Ratings

7.0

70%

8 Ratings

List management

N/A

0 Ratings

4.0

40%

4 Ratings

Triggered drip sequences

N/A

0 Ratings

6.0

60%

3 Ratings

Lead Management

ConvergeHub

Feature Set Not Supported

N/A

5.3

Sugar Market (Salesfusion)

53%

Sugar Market (Salesfusion) ranks higher in 4/4 features

Lead nurturing

N/A

0 Ratings

6.0

60%

4 Ratings

Lead scoring and grading

N/A

0 Ratings

4.0

40%

4 Ratings

Data quality management

N/A

0 Ratings

5.0

50%

4 Ratings

Automated sales alerts and tasks

N/A

0 Ratings

6.0

60%

3 Ratings

Campaign Management

ConvergeHub

Feature Set Not Supported

N/A

6.5

Sugar Market (Salesfusion)

65%

Sugar Market (Salesfusion) ranks higher in 2/2 features

Calendaring

N/A

0 Ratings

6.0

60%

3 Ratings

Event/webinar marketing

N/A

0 Ratings

7.0

70%

2 Ratings

Social Media Marketing

ConvergeHub

Feature Set Not Supported

N/A

8.2

Sugar Market (Salesfusion)

82%

Sugar Market (Salesfusion) ranks higher in 1/1 features

Social sharing and campaigns

N/A

0 Ratings

8.2

82%

1 Rating

Reporting & Analytics

ConvergeHub

Feature Set Not Supported

N/A

2.3

Sugar Market (Salesfusion)

23%

Sugar Market (Salesfusion) ranks higher in 3/3 features

Dashboards

N/A

0 Ratings

5.0

50%

4 Ratings

Standard reports

N/A

0 Ratings

1.0

10%

4 Ratings

Custom reports

N/A

0 Ratings

1.0

10%

4 Ratings

Platform & Infrastructure

ConvergeHub

Feature Set Not Supported

N/A

4.8

Sugar Market (Salesfusion)

48%

Sugar Market (Salesfusion) ranks higher in 5/5 features

API

N/A

0 Ratings

5.0

50%

2 Ratings

Role-based workflow & approvals

N/A

0 Ratings

6.0

60%

2 Ratings

Customizability

N/A

0 Ratings

3.0

30%

2 Ratings

Integration with Salesforce.com

N/A

0 Ratings

9.2

92%

2 Ratings

Integration with Microsoft Dynamics CRM

N/A

0 Ratings

1.0

10%

1 Rating

Attribute Ratings

ConvergeHub is rated higher in 1 area: Likelihood to Recommend

ConvergeHub

80%

1 Rating

3.0

Sugar Market (Salesfusion)

30%

7 Ratings

ConvergeHub

N/A

0 Ratings

10.0

Sugar Market (Salesfusion)

100%

3 Ratings

ConvergeHub

N/A

0 Ratings

8.2

Sugar Market (Salesfusion)

82%

2 Ratings

Pros

The dashboards are really good and feature laden.
The UI is really intuitive as well as user friendly.
Automation of simple tasks as well as the marketing process is really easy.
Above all the pricing takes the cake here.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

It was easy to navigate.
I liked that I could click on a link to email a potential client and that it would track/link that email back to the Salesfusion profile.
I liked the reporting features so that I could see exactly how many cold calls resulted in appointments, with whom I last left voicemail or need to follow up with.

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Verified User

Employee in Sales

Financial Services Company, 11-50 employees

View all 7 answers on this topic

Cons

Customer support isn't that great, takes a lot of time to respond.
Notifications are not on time, i.e. they are delayed and not real time.
Lack of integration with other applications.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

The user interface is somewhat cumbersome and not intuitive at times.
Additional user education available through downloads for existing customers rather than scheduled webinars would be helpful.
Custom reporting is complicated to set up.

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Verified User

Director in Marketing

Marketing and Advertising Company, 1-10 employees

View all 7 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition

Lite	$9¹
Professional	$29¹
Premium	$59¹

per user - per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Starting Price

$750 per month

Sugar Market (Salesfusion) Editions & Modules

Edition

Core	$1,000¹

Database size

Additional Pricing Details

Prices listed are monthly subscription rates. Our packages include live support and training. Additional charges apply for contact databases above 10k, dedicated IPs, CRM integration and sandboxes. Please complete the form on our site to request a quote based on your specific needs.

Likelihood to Renew

No score

No answers yet

No answers on this topic

Sugar Market (Salesfusion) 10.0

Based on 3 answers

We've been very happy with SalesFusion since day 1. We've also created a new website during the time period that we've had SF and everything carried over great to our new website!

Read full review

Lindsey Wilson

Marketing and Client Engagement Specialist

TPMBusiness Supplies and Equipment, 51-200 employees

View all 3 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Sugar Market (Salesfusion) 8.2

Based on 2 answers

The support team has always been helpful, friendly, prompt and knowledgeable. They follow-up on all my tickets promptly and when needed are available for screen sharing to illustrate solutions for more complex problems. The support department at Salesfusion is one of my favorite things about the platform.

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Verified User

Director in Marketing

Marketing and Advertising Company, 1-10 employees

View all 2 answers on this topic

Alternatives Considered

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

I was using Net-Results and it seemed more geared for an experienced marketer who was familiar with HTML and didn't need as much training. I found the system frustrating and didn't have much success when I called in for training. I was brand new to automation marketing and needed more hand-holding than Net-Results was able to provide

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Amy Bailey

Director of Content

LVM, Inc. VXSuite VXTrackerInformation Technology and Services, 11-50 employees

View all 7 answers on this topic

Return on Investment

It helps increase the overall productivity by automating daily routine tasks.
Sales & marketing process becomes easier and more productive.
Workflow management is easier.
Overall productivity increases many-fold.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Increased employee efficiency
Better customer service
The ability to send email campaigns from a specific user and not "from" the organization title. We use this funcationality a lot and it was not available with other software so this is huge.

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Verified User

Employee in Sales

Sports Company, 201-500 employees

View all 7 answers on this topic

Screenshots

See All (6) ConvergeHub Screenshots

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