What users are saying about
2 Ratings
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Score 8 out of 100
2 Ratings
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Score 4 out of 100

Feature Set Ratings

  • ConvergeHub ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Platform, Security

Sales Force Automation

8.3

ConvergeHub

83%
5.6

Talisma Social CRM

56%
ConvergeHub ranks higher in 8/9 features

Customer data management / contact management

9.0
90%
1 Rating
8.0
80%
1 Rating

Workflow management

9.0
90%
1 Rating
6.0
60%
1 Rating

Territory management

8.0
80%
1 Rating
6.0
60%
1 Rating

Opportunity management

9.0
90%
1 Rating
4.0
40%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

7.0
70%
1 Rating
3.0
30%
1 Rating

Contract management

8.0
80%
1 Rating
4.0
40%
1 Rating

Quote & order management

9.0
90%
1 Rating
5.0
50%
1 Rating

Interaction tracking

8.0
80%
1 Rating
9.0
90%
1 Rating

Channel / partner relationship management

8.0
80%
1 Rating
5.0
50%
1 Rating

Customer Service & Support

7.0

ConvergeHub

70%
4.7

Talisma Social CRM

47%
Talisma Social CRM ranks higher in 2/3 features

Case management

7.0
70%
1 Rating
3.0
30%
1 Rating

Call center management

N/A
0 Ratings
5.0
50%
1 Rating

Help desk management

N/A
0 Ratings
6.0
60%
1 Rating

Marketing Automation

9.0

ConvergeHub

90%
4.0

Talisma Social CRM

40%
ConvergeHub ranks higher in 2/2 features

Lead management

9.0
90%
1 Rating
5.0
50%
1 Rating

Email marketing

9.0
90%
1 Rating
3.0
30%
1 Rating

CRM Project Management

9.0

ConvergeHub

90%
6.0

Talisma Social CRM

60%
ConvergeHub ranks higher in 3/3 features

Task management

9.0
90%
1 Rating
7.0
70%
1 Rating

Billing and invoicing management

9.0
90%
1 Rating
4.0
40%
1 Rating

Reporting

9.0
90%
1 Rating
7.0
70%
1 Rating

CRM Reporting & Analytics

8.0

ConvergeHub

80%
5.7

Talisma Social CRM

57%
Talisma Social CRM ranks higher in 2/3 features

Pipeline visualization

8.0
80%
1 Rating
3.0
30%
1 Rating

Customizable reports

8.0
80%
1 Rating
9.0
90%
1 Rating

Forecasting

N/A
0 Ratings
5.0
50%
1 Rating

Customization

7.5

ConvergeHub

75%
6.3

Talisma Social CRM

63%
Talisma Social CRM ranks higher in 3/4 features

Custom fields

8.0
80%
1 Rating
9.0
90%
1 Rating

API for custom integration

7.0
70%
1 Rating
5.0
50%
1 Rating

Custom objects

N/A
0 Ratings
8.0
80%
1 Rating

Scripting environment

N/A
0 Ratings
3.0
30%
1 Rating

Platform

9.0

ConvergeHub

90%
4.0

Talisma Social CRM

40%
ConvergeHub ranks higher in 1/1 features

Mobile access

9.0
90%
1 Rating
4.0
40%
1 Rating

Security

9.0

ConvergeHub

90%
5.5

Talisma Social CRM

55%
Talisma Social CRM ranks higher in 2/2 features

Role-based user permissions

9.0
90%
1 Rating
9.0
90%
1 Rating

Single sign-on capability

N/A
0 Ratings
2.0
20%
1 Rating

Social CRM

ConvergeHub

Feature Set Not Supported
N/A
4.0

Talisma Social CRM

40%
Talisma Social CRM ranks higher in 2/2 features

Social data

N/A
0 Ratings
5.0
50%
1 Rating

Social engagement

N/A
0 Ratings
3.0
30%
1 Rating

Integrations with 3rd-party Software

ConvergeHub

Feature Set Not Supported
N/A
3.5

Talisma Social CRM

35%
Talisma Social CRM ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
4.0
40%
1 Rating

Compensation management

N/A
0 Ratings
3.0
30%
1 Rating

Attribute Ratings

  • ConvergeHub is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

ConvergeHub

80%
1 Rating
4.0

Talisma Social CRM

40%
1 Rating

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Anonymous | TrustRadius Reviewer

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Anonymous | TrustRadius Reviewer

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Talisma Social CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Talisma Social CRM Editions & Modules

Additional Pricing Details

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Anonymous | TrustRadius Reviewer

Screenshots

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