What users are saying about
2 Ratings
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Score 8 out of 100
2 Ratings
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Score 4 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Talisma Social CRM
5.6
Customer data management / contact management
ConvergeHub
9.0
Talisma Social CRM
8.0
Workflow management
ConvergeHub
9.0
Talisma Social CRM
6.0
Territory management
ConvergeHub
8.0
Talisma Social CRM
6.0
Opportunity management
ConvergeHub
9.0
Talisma Social CRM
4.0
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Talisma Social CRM
3.0
Contract management
ConvergeHub
8.0
Talisma Social CRM
4.0
Quote & order management
ConvergeHub
9.0
Talisma Social CRM
5.0
Interaction tracking
ConvergeHub
8.0
Talisma Social CRM
9.0
Channel / partner relationship management
ConvergeHub
8.0
Talisma Social CRM
5.0

Customer Service & Support

ConvergeHub
7.0
Talisma Social CRM
4.7
Case management
ConvergeHub
7.0
Talisma Social CRM
3.0
Call center management
ConvergeHub
Talisma Social CRM
5.0
Help desk management
ConvergeHub
Talisma Social CRM
6.0

Marketing Automation

ConvergeHub
9.0
Talisma Social CRM
4.0
Lead management
ConvergeHub
9.0
Talisma Social CRM
5.0
Email marketing
ConvergeHub
9.0
Talisma Social CRM
3.0

CRM Project Management

ConvergeHub
9.0
Talisma Social CRM
6.0
Task management
ConvergeHub
9.0
Talisma Social CRM
7.0
Billing and invoicing management
ConvergeHub
9.0
Talisma Social CRM
4.0
Reporting
ConvergeHub
9.0
Talisma Social CRM
7.0

CRM Reporting & Analytics

ConvergeHub
8.0
Talisma Social CRM
5.7
Pipeline visualization
ConvergeHub
8.0
Talisma Social CRM
3.0
Customizable reports
ConvergeHub
8.0
Talisma Social CRM
9.0
Forecasting
ConvergeHub
Talisma Social CRM
5.0

Customization

ConvergeHub
7.5
Talisma Social CRM
6.3
Custom fields
ConvergeHub
8.0
Talisma Social CRM
9.0
API for custom integration
ConvergeHub
7.0
Talisma Social CRM
5.0
Custom objects
ConvergeHub
Talisma Social CRM
8.0
Scripting environment
ConvergeHub
Talisma Social CRM
3.0

Platform

ConvergeHub
9.0
Talisma Social CRM
4.0
Mobile access
ConvergeHub
9.0
Talisma Social CRM
4.0

Security

ConvergeHub
9.0
Talisma Social CRM
5.5
Role-based user permissions
ConvergeHub
9.0
Talisma Social CRM
9.0
Single sign-on capability
ConvergeHub
Talisma Social CRM
2.0

Social CRM

ConvergeHub
Talisma Social CRM
4.0
Social data
ConvergeHub
Talisma Social CRM
5.0
Social engagement
ConvergeHub
Talisma Social CRM
3.0

Integrations with 3rd-party Software

ConvergeHub
Talisma Social CRM
3.5
Marketing automation
ConvergeHub
Talisma Social CRM
4.0
Compensation management
ConvergeHub
Talisma Social CRM
3.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Talisma Social CRM

  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Talisma Social CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Talisma Social CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Talisma Social CRM
4.0

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