What users are saying about
2 Ratings
105 Ratings
2 Ratings
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Score 8 out of 100
105 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Twilio SendGrid

Twilio SendGrid Email Marketing is perfect for organizations both big and small that may be on a lower budget. It is a very affordable solution for users with a large number of email addresses. While other providers may offer "free" storage for email contacts... the cost to send campaigns to those contacts can be very costly. While they do not offer widgets or other integrations for websites/social media... it is very easy to import and manage contacts. Additionally, they offer a comprehensive self-help support section online, but it's also easy to hop on the phone or on chat with a rep if you ever need technical support or assistance. Twilio SendGrid Email Marketing may not be the most affordable solution for users who are not currently sending email campaigns to their users, but are simply storing email contacts
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Twilio SendGrid
Customer data management / contact management
ConvergeHub
9.0
Twilio SendGrid
Workflow management
ConvergeHub
9.0
Twilio SendGrid
Territory management
ConvergeHub
8.0
Twilio SendGrid
Opportunity management
ConvergeHub
9.0
Twilio SendGrid
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Twilio SendGrid
Contract management
ConvergeHub
8.0
Twilio SendGrid
Quote & order management
ConvergeHub
9.0
Twilio SendGrid
Interaction tracking
ConvergeHub
8.0
Twilio SendGrid
Channel / partner relationship management
ConvergeHub
8.0
Twilio SendGrid

Customer Service & Support

ConvergeHub
7.0
Twilio SendGrid
Case management
ConvergeHub
7.0
Twilio SendGrid

Marketing Automation

ConvergeHub
9.0
Twilio SendGrid
Lead management
ConvergeHub
9.0
Twilio SendGrid
Email marketing
ConvergeHub
9.0
Twilio SendGrid

CRM Project Management

ConvergeHub
9.0
Twilio SendGrid
Task management
ConvergeHub
9.0
Twilio SendGrid
Billing and invoicing management
ConvergeHub
9.0
Twilio SendGrid
Reporting
ConvergeHub
9.0
Twilio SendGrid

CRM Reporting & Analytics

ConvergeHub
8.0
Twilio SendGrid
Pipeline visualization
ConvergeHub
8.0
Twilio SendGrid
Customizable reports
ConvergeHub
8.0
Twilio SendGrid

Customization

ConvergeHub
7.5
Twilio SendGrid
Custom fields
ConvergeHub
8.0
Twilio SendGrid
API for custom integration
ConvergeHub
7.0
Twilio SendGrid

Platform

ConvergeHub
9.0
Twilio SendGrid
Mobile access
ConvergeHub
9.0
Twilio SendGrid

Security

ConvergeHub
9.0
Twilio SendGrid
Role-based user permissions
ConvergeHub
9.0
Twilio SendGrid

Email & Online Marketing

ConvergeHub
Twilio SendGrid
6.0
WYSIWYG email editor
ConvergeHub
Twilio SendGrid
6.2
Dynamic content
ConvergeHub
Twilio SendGrid
5.7
Ability to test dynamic content
ConvergeHub
Twilio SendGrid
5.6
Landing pages
ConvergeHub
Twilio SendGrid
5.2
A/B testing
ConvergeHub
Twilio SendGrid
5.6
Mobile optimization
ConvergeHub
Twilio SendGrid
6.4
Email deliverability reporting
ConvergeHub
Twilio SendGrid
8.2
List management
ConvergeHub
Twilio SendGrid
6.4
Triggered drip sequences
ConvergeHub
Twilio SendGrid
5.0

Reporting & Analytics

ConvergeHub
Twilio SendGrid
5.6
Dashboards
ConvergeHub
Twilio SendGrid
6.6
Standard reports
ConvergeHub
Twilio SendGrid
6.1
Custom reports
ConvergeHub
Twilio SendGrid
4.1

Pre-Send Testing

ConvergeHub
Twilio SendGrid
1.0
URL Validation
ConvergeHub
Twilio SendGrid
1.0
Link Tracking
ConvergeHub
Twilio SendGrid
1.0
Image Validation
ConvergeHub
Twilio SendGrid
1.0
Inbox Display
ConvergeHub
Twilio SendGrid
1.0
Email Accessibility Tools
ConvergeHub
Twilio SendGrid
1.0
Spelling and Grammar Check
ConvergeHub
Twilio SendGrid
1.0
Spam Testing
ConvergeHub
Twilio SendGrid
1.0
Email Previews
ConvergeHub
Twilio SendGrid
1.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Twilio SendGrid

  • Drag and drop email designer for transactional emails - super nice even though I do code, it's much quicker and easier to implement without code.
  • Very simple implementation. Only a few lines of code need to be added in our backend and boom we were up and running in less than a day.
  • Listening to customer feedback. They regularly send emails about new features and ask for feedback to improve their software.
  • Some of the cheapest and best dedicated IPs.
  • Easy integration and setup between marketing and transactional emails. Super helpful to have everything in one place.
Evan Laird | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Twilio SendGrid

  • Actually viewing previous emails dispatched. SendGrid does not have this feature - although it provides numbers on emails dispatched within 3 days for the cheapest plan.
  • The service asks you to pay more (although a minimal amount) to have visibility on email activity upto 30 days in the past.
  • The API doesn't allow an export of a report of email activity over a period of time. It can be quite frustrating at times to be limited in this way.
  • Their customer support isn't the best. Certainly some room for improvement there.
Anonymous | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

Twilio SendGrid

Twilio SendGrid 1.0
Based on 4 answers
It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
Zee Gimon | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Twilio SendGrid

Twilio SendGrid 6.8
Based on 13 answers
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
Bryan McAnulty | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Twilio SendGrid

With ExpressPigeon, SendGrid stacks up very well and actually provides just as much functionality for us as ExpressPigeon, but costs surrounding that use was advantageous with ExpressPigeon. SendGrid has recently added functionality that brings it closer to Act-On, specifically on the marketing automation end. This really allows users to create long-term campaigns.
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Twilio SendGrid

  • Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
  • As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.
Darcy Knapp, MBA | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Twilio SendGrid

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Twilio SendGrid Editions & Modules

Edition
FreeFree
Basic15.002
Advanced60.002
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Twilio SendGrid
7.0

Usability

ConvergeHub
Twilio SendGrid
1.0

Support Rating

ConvergeHub
Twilio SendGrid
6.8

Add comparison