ConvergeHub vs Twilio SendGrid

Likelihood to Recommend

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Twilio SendGrid Email Marketing is perfect for organizations both big and small that may be on a lower budget. It is a very affordable solution for users with a large number of email addresses. While other providers may offer "free" storage for email contacts... the cost to send campaigns to those contacts can be very costly. While they do not offer widgets or other integrations for websites/social media... it is very easy to import and manage contacts. Additionally, they offer a comprehensive self-help support section online, but it's also easy to hop on the phone or on chat with a rep if you ever need technical support or assistance. Twilio SendGrid Email Marketing may not be the most affordable solution for users who are not currently sending email campaigns to their users, but are simply storing email contacts

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Verified User

Partner in Corporate

Information Technology and Services Company, 1-10 employees

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Feature Rating Comparison

ConvergeHub

Twilio SendGrid

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

ConvergeHub

Twilio SendGrid

Case management

ConvergeHub

Twilio SendGrid

Lead management

Email marketing

ConvergeHub

Twilio SendGrid

Task management

Billing and invoicing management

Reporting

ConvergeHub

Twilio SendGrid

Pipeline visualization

Customizable reports

ConvergeHub

Twilio SendGrid

Custom fields

API for custom integration

ConvergeHub

Twilio SendGrid

Mobile access

ConvergeHub

Twilio SendGrid

Role-based user permissions

ConvergeHub

Twilio SendGrid

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

ConvergeHub

Twilio SendGrid

Dashboards

Standard reports

Custom reports

ConvergeHub

Twilio SendGrid

URL Validation

Link Tracking

Image Validation

Inbox Display

Email Accessibility Tools

Spelling and Grammar Check

Spam Testing

Email Previews

Pros

The dashboards are really good and feature laden.
The UI is really intuitive as well as user friendly.
Automation of simple tasks as well as the marketing process is really easy.
Above all the pricing takes the cake here.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Drag and drop email designer for transactional emails - super nice even though I do code, it's much quicker and easier to implement without code.
Very simple implementation. Only a few lines of code need to be added in our backend and boom we were up and running in less than a day.
Listening to customer feedback. They regularly send emails about new features and ask for feedback to improve their software.
Some of the cheapest and best dedicated IPs.
Easy integration and setup between marketing and transactional emails. Super helpful to have everything in one place.

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Evan Laird

Chief Marketing Officer

DinelyInternet, 1-10 employees

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Cons

Customer support isn't that great, takes a lot of time to respond.
Notifications are not on time, i.e. they are delayed and not real time.
Lack of integration with other applications.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Actually viewing previous emails dispatched. SendGrid does not have this feature - although it provides numbers on emails dispatched within 3 days for the cheapest plan.
The service asks you to pay more (although a minimal amount) to have visibility on email activity upto 30 days in the past.
The API doesn't allow an export of a report of email activity over a period of time. It can be quite frustrating at times to be limited in this way.
Their customer support isn't the best. Certainly some room for improvement there.

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Verified User

Program Manager in Product Management

Human Resources Company, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Twilio SendGrid 1.0

Based on 4 answers

It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument

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Zee Gimon

Digital Operations Manager

The App SolutionsInformation Technology and Services, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

Twilio SendGrid 6.8

Based on 13 answers

Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.

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Bryan McAnulty

Owner / Founder

Velora StudiosDesign, 1-10 employees

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Alternatives Considered

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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With ExpressPigeon, SendGrid stacks up very well and actually provides just as much functionality for us as ExpressPigeon, but costs surrounding that use was advantageous with ExpressPigeon. SendGrid has recently added functionality that brings it closer to Act-On, specifically on the marketing automation end. This really allows users to create long-term campaigns.

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Verified User

Administrator in Information Technology

Internet Company, 201-500 employees

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Return on Investment

It helps increase the overall productivity by automating daily routine tasks.
Sales & marketing process becomes easier and more productive.
Workflow management is easier.
Overall productivity increases many-fold.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.

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Darcy Knapp, MBA

Owner

seo web mechanicsMarketing & Advertising, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

ConvergeHub Editions & Modules

Edition

Lite	$9¹
Professional	$29¹
Premium	$59¹

per user - per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Twilio SendGrid Editions & Modules

Edition

Free	Free
Basic	15.00²
Advanced	60.00²

Per Month

Additional Pricing Details

—

Rating Summary

ConvergeHub

Twilio SendGrid

ConvergeHub

Twilio SendGrid

ConvergeHub

Twilio SendGrid

Likelihood to Recommend

ConvergeHub

Twilio SendGrid

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Pipeline visualization

Customizable reports

Custom fields

API for custom integration

Mobile access

Role-based user permissions

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Dashboards

Standard reports

Custom reports

URL Validation

Link Tracking

Image Validation

Inbox Display

Email Accessibility Tools

Spelling and Grammar Check

Spam Testing

Email Previews

Pros

ConvergeHub

Twilio SendGrid

Cons

ConvergeHub

Twilio SendGrid

Usability

ConvergeHub

Twilio SendGrid

Support Rating

ConvergeHub

Twilio SendGrid

Alternatives Considered

ConvergeHub

Twilio SendGrid

Return on Investment

ConvergeHub

Twilio SendGrid

Screenshots

ConvergeHub

Twilio SendGrid

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

ConvergeHub Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?