What users are saying about
23 Ratings
17 Ratings
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Score 9.1 out of 100
23 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Convert Experiences

Definitely well suited for budget conscious companies that want a solid array of functionality but without having to pay an exorbitant amount. Great for marketing and analytics team members that need the ability to get in and set up tests w/o dev assistance. But, functionality is there for developers to get in and set up more complicated tests.
Scot Chandler | TrustRadius Reviewer

Exponea

Exponea Experience Cloud works great for large e-commerce projects that can leverage the data they have on their user's behavior. It is really simple to set up scenarios that show people different communications based on the actions they take, e.g. show an exit banner with the stuff the user has put in her cart or send a celebratory email to the person who just made his 100th purchase. And best of all you can easily A/B test all these changes to see whether they truly have an impact on your bottom line.
Martin Šimo | TrustRadius Reviewer

Feature Rating Comparison

Testing and Experimentation

Convert Experiences
8.7
Exponea
a/b experiment testing
Convert Experiences
8.9
Exponea
Split URL testing
Convert Experiences
8.0
Exponea
Multivariate testing
Convert Experiences
8.6
Exponea
Multi-page/funnel testing
Convert Experiences
8.7
Exponea
Cross-browser testing
Convert Experiences
9.2
Exponea
Mobile app testing
Convert Experiences
9.2
Exponea
Test significance
Convert Experiences
8.8
Exponea
Visual / WYSIWYG editor
Convert Experiences
8.3
Exponea
Advanced code editor
Convert Experiences
8.9
Exponea
Page surveys
Convert Experiences
9.1
Exponea
Visitor recordings
Convert Experiences
9.1
Exponea
Preview mode
Convert Experiences
8.2
Exponea
Test duration calculator
Convert Experiences
7.7
Exponea
Experiment scheduler
Convert Experiences
7.8
Exponea
Experiment workflow and approval
Convert Experiences
9.1
Exponea
Dynamic experiment activation
Convert Experiences
8.4
Exponea
Client-side tests
Convert Experiences
9.4
Exponea
Server-side tests
Convert Experiences
8.9
Exponea
Mutually exclusive tests
Convert Experiences
9.6
Exponea

Audience Segmentation & Targeting

Convert Experiences
8.4
Exponea
Standard visitor segmentation
Convert Experiences
8.5
Exponea
Behavioral visitor segmentation
Convert Experiences
8.4
Exponea
Traffic allocation control
Convert Experiences
8.0
Exponea
Website personalization
Convert Experiences
8.5
Exponea

Results and Analysis

Convert Experiences
8.8
Exponea
Heatmap tool
Convert Experiences
9.1
Exponea
Click analytics
Convert Experiences
9.7
Exponea
Scroll maps
Convert Experiences
9.1
Exponea
Form fill analysis
Convert Experiences
9.1
Exponea
Conversion tracking
Convert Experiences
9.2
Exponea
Goal tracking
Convert Experiences
8.3
Exponea
Test reporting
Convert Experiences
8.8
Exponea
Results segmentation
Convert Experiences
7.1
Exponea
CSV export
Convert Experiences
9.2
Exponea
Experiments results dashboard
Convert Experiences
8.2
Exponea

Pros

Convert Experiences

  • Over the top powerful Javascript enabled targeting. This feature is called DMP Profiling and is available in the Pro Plan, currently only +$100 more than the plus plan. An article explaining this feature is here for further reading: https://convert.zendesk.com/hc/en-us/articles/206631623-Target-experiment-based-on-a-custom-Javascript-condition-that-evaluates-true-at-a-later-stage. I wrote up a much longer explanation but TR broke it up weirdly. The gist is that you can powerfully use JS to target. This allows me to target users in our SPA in incredibly advanced ways. I can walk their entire history model and assign them an audience value, or I can exclude them. It's MUCH more powerful than just a "Site Area" tool. We recently used it against 900K users to check if they had written a review of their apartment or not yet. This allowed me to only expose the user on the homepage to an experiment that prompted them to write a review while excluding users that couldn't write a review from the experiment (because they had already written one). The experiment converted 50% better than what we do now, generating 9k reviews in a matter of hours.
  • Audience targeting IN ADDITION to all that fancy DMP targeting. This means I can define demographics or other data as a qualifier AS WELL as the previously mentioned qualifier. This can be setup in so many ways: Traffic source, Visitor Data, Include / Exclude users part of a current experiment (!!), Date/Time, Device/Browser/OS, JS Conditon
  • Real-time reporting that makes sense to the whole company to view. Seriously, I can share a Convert Report to any level of intelligence on my team and they understand what's happening.
  • Audiences and Goals are saved as presets, so your entire team can use them. Using the example above, we have an audience called "Wrote a Review" that we exclude from the Review Prompt treatments.
  • Their customer support is seriously fast at answering questions. I've never had to wait more than a day.
Ken Hanson | TrustRadius Reviewer

Exponea

  • The most valuable benefit is the amount of independence that Exponea has created for marketing teams, not having to rely on IT to deploy.
  • We can create and activate all marketing activities, such as banners or emails, test and evaluate their success.
  • Ability to monitor performance of real-time data and swiftly react with banner variants, change CTA texts or other retention and reactivation methods.
  • It’s simple to use and requires only a graphic designer and marketer to have a wide impact.
  • With extensive analytics, we have the ability to A/B test results, reach, and other performance metrics of each individual activity in real-time.
Lukáš Világi | TrustRadius Reviewer

Cons

Convert Experiences

  • We are aggressive testers and have demanding clients, and if there was any part of the Convert platform where I'd like to see improvement, it would be in the reporting section where I feel a vertical report could present in a more readable fashion to the users.
Anonymous | TrustRadius Reviewer

Exponea

  • -There’s nothing in particular about the platform that I don’t like. It is a little tricky to use at the beginning, like most things, but after a very short period, it is super easy to use and the unlimited options are amazing.
Bohumil Pokstefl | TrustRadius Reviewer

Likelihood to Renew

Convert Experiences

Convert Experiences 9.1
Based on 1 answer
Couldn't live without this, no other tool does precisely what we need them to do
Ken Hanson | TrustRadius Reviewer

Exponea

No score
No answers yet
No answers on this topic

Usability

Convert Experiences

Convert Experiences 8.0
Based on 1 answer
To use the platform in the context of developing enhanced tests that stretch the platform there is as with most things a learning curve. However, if you're a casual user or have standard experiments that you wish to run you would be easily able to hit the ground running.
Anonymous | TrustRadius Reviewer

Exponea

No score
No answers yet
No answers on this topic

Support Rating

Convert Experiences

Convert Experiences 8.7
Based on 10 answers
I use support only in very emergency cases. The support hasn't been very helpful and suggests the problem is on my site
Art Bukowski | TrustRadius Reviewer

Exponea

No score
No answers yet
No answers on this topic

Alternatives Considered

Convert Experiences

Convert was selected based on price point, feature set, and UI/UX. All three are very friendly to new testers and small to mid-market size companies. Their UI and tool workflow is the best out of all of the non-enterprise solutions that I have tried. There is some small room for improvement, but that only really affects power users or tests that require significant coding/development work to execute.
Matt Beischel | TrustRadius Reviewer

Exponea

Exponea provides one solution for web and app analytics and allows to execute immediate campaings based on insights you reveal. No other tools has this out of the box integration of analytics and campaings.
Juraj Frank | TrustRadius Reviewer

Return on Investment

Convert Experiences

  • Using Convert has allowed us to make quick decisions on site edits and price changes. Seeing and sharing quick results makes our operations much more profitable.
  • Connecting the tests with Shopify has produced very valuable and timely results that we can act upon as soon as we see statistically significant results.
Scot Chandler | TrustRadius Reviewer

Exponea

  • With the right smart tool we have been able to grow our business.
  • Exponea helps us boost conversion and increase sales.
  • The tool is customer-centric, as are we, therefore happy customers mean more customers and more revenue.
  • We are bringing relevant content to our customer groups.
  • Our company has found great financial benefits by adding information about recently viewed products.
Kamil Aujesky | TrustRadius Reviewer

Screenshots

Pricing Details

Convert Experiences

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Exponea

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Convert Experiences
9.1
Exponea
8.9

Likelihood to Renew

Convert Experiences
9.1
Exponea

Usability

Convert Experiences
8.0
Exponea

Support Rating

Convert Experiences
8.7
Exponea

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