What users are saying about
16 Ratings
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Top Rated
657 Ratings
16 Ratings
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Score 8.5 out of 100

SharpSpring from Constant Contact

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Top Rated
657 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

  • SharpSpring from Constant Contact ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics

Email & Online Marketing

6.9

ConvertKit

69%
7.4

SharpSpring from Constant Contact

74%
SharpSpring from Constant Contact ranks higher in 7/9 features

WYSIWYG email editor

4.8
48%
2 Ratings
7.7
77%
465 Ratings

Dynamic content

6.9
69%
2 Ratings
7.3
73%
449 Ratings

Ability to test dynamic content

6.9
69%
2 Ratings
6.9
69%
430 Ratings

Landing pages

6.9
69%
2 Ratings
6.5
65%
437 Ratings

A/B testing

6.9
69%
2 Ratings
7.9
79%
392 Ratings

Mobile optimization

6.4
64%
2 Ratings
3.6
36%
423 Ratings

Email deliverability reporting

8.0
80%
2 Ratings
8.7
87%
812 Ratings

List management

6.4
64%
2 Ratings
9.0
90%
495 Ratings

Triggered drip sequences

9.0
90%
2 Ratings
9.2
92%
470 Ratings

Reporting & Analytics

6.6

ConvertKit

66%
8.6

SharpSpring from Constant Contact

86%
SharpSpring from Constant Contact ranks higher in 2/3 features

Dashboards

5.4
54%
2 Ratings
8.2
82%
483 Ratings

Standard reports

5.4
54%
2 Ratings
8.8
88%
483 Ratings

Custom reports

9.0
90%
1 Rating
8.6
86%
444 Ratings

Pre-Send Testing

8.5

ConvertKit

85%

SharpSpring from Constant Contact

Feature Set Not Supported
N/A
ConvertKit ranks higher in 8/8 features

URL Validation

9.0
90%
1 Rating
N/A
0 Ratings

Link Tracking

9.0
90%
1 Rating
N/A
0 Ratings

Image Validation

9.0
90%
1 Rating
N/A
0 Ratings

Inbox Display

6.9
69%
2 Ratings
N/A
0 Ratings

Email Accessibility Tools

9.0
90%
1 Rating
N/A
0 Ratings

Spelling and Grammar Check

9.0
90%
1 Rating
N/A
0 Ratings

Spam Testing

9.0
90%
1 Rating
N/A
0 Ratings

Email Previews

6.9
69%
2 Ratings
N/A
0 Ratings

Lead Management

ConvertKit

Feature Set Not Supported
N/A
8.9

SharpSpring from Constant Contact

89%
SharpSpring from Constant Contact ranks higher in 4/4 features

Lead nurturing

N/A
0 Ratings
9.3
93%
481 Ratings

Lead scoring and grading

N/A
0 Ratings
8.5
85%
487 Ratings

Data quality management

N/A
0 Ratings
8.7
87%
463 Ratings

Automated sales alerts and tasks

N/A
0 Ratings
9.0
90%
459 Ratings

Campaign Management

ConvertKit

Feature Set Not Supported
N/A
8.6

SharpSpring from Constant Contact

86%
SharpSpring from Constant Contact ranks higher in 2/2 features

Calendaring

N/A
0 Ratings
8.4
84%
335 Ratings

Event/webinar marketing

N/A
0 Ratings
8.7
87%
317 Ratings

Social Media Marketing

ConvertKit

Feature Set Not Supported
N/A
6.9

SharpSpring from Constant Contact

69%
SharpSpring from Constant Contact ranks higher in 2/2 features

Social sharing and campaigns

N/A
0 Ratings
6.8
68%
313 Ratings

Social profile integration

N/A
0 Ratings
7.0
70%
359 Ratings

Platform & Infrastructure

ConvertKit

Feature Set Not Supported
N/A
8.1

SharpSpring from Constant Contact

81%
SharpSpring from Constant Contact ranks higher in 6/6 features

API

N/A
0 Ratings
8.3
83%
362 Ratings

Role-based workflow & approvals

N/A
0 Ratings
8.3
83%
400 Ratings

Customizability

N/A
0 Ratings
8.2
82%
437 Ratings

Integration with Salesforce.com

N/A
0 Ratings
8.0
80%
216 Ratings

Integration with Microsoft Dynamics CRM

N/A
0 Ratings
7.9
79%
98 Ratings

Integration with SugarCRM

N/A
0 Ratings
7.6
76%
91 Ratings

Attribute Ratings

  • SharpSpring from Constant Contact is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.4

ConvertKit

64%
2 Ratings
9.2

SharpSpring from Constant Contact

92%
519 Ratings

Likelihood to Renew

ConvertKit

N/A
0 Ratings
7.8

SharpSpring from Constant Contact

78%
32 Ratings

Usability

ConvertKit

N/A
0 Ratings
7.9

SharpSpring from Constant Contact

79%
70 Ratings

Availability

ConvertKit

N/A
0 Ratings
7.4

SharpSpring from Constant Contact

74%
3 Ratings

Performance

ConvertKit

N/A
0 Ratings
3.7

SharpSpring from Constant Contact

37%
3 Ratings

Support Rating

ConvertKit

N/A
0 Ratings
8.3

SharpSpring from Constant Contact

83%
80 Ratings

Online Training

ConvertKit

N/A
0 Ratings
4.5

SharpSpring from Constant Contact

45%
2 Ratings

Implementation Rating

ConvertKit

N/A
0 Ratings
7.7

SharpSpring from Constant Contact

77%
15 Ratings

Configurability

ConvertKit

N/A
0 Ratings
4.5

SharpSpring from Constant Contact

45%
1 Rating

Ease of integration

ConvertKit

N/A
0 Ratings
4.5

SharpSpring from Constant Contact

45%
2 Ratings

Product Scalability

ConvertKit

N/A
0 Ratings
3.0

SharpSpring from Constant Contact

30%
2 Ratings

Vendor post-sale

ConvertKit

N/A
0 Ratings
8.2

SharpSpring from Constant Contact

82%
1 Rating

Vendor pre-sale

ConvertKit

N/A
0 Ratings
1.0

SharpSpring from Constant Contact

10%
1 Rating

Likelihood to Recommend

ConvertKit

It is perfect for artists and content creators. It is perfect for service based providers who want to house their potential leads. Entry level entrepreneurs can also benefit. It is not an all in one type of platform, but it is useful for list building and setting up automation. If you have less than 1K subscribers, this is the route to go until you need to use automation. Then, just feel free to upgrade.
Read full review

Constant Contact

SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
Read full review

Pros

ConvertKit

  • Emails landing in subscribers inbox.
  • Free mailing address that customers can use.
  • Robust tagging system for managing funnels and targeting users with optimized emails.
  • Broad integrations available for other platforms and optin form plugins.
Read full review

Constant Contact

  • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
  • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
Read full review

Cons

ConvertKit

  • When I first started using ConvertKit, I found it hard to create a landing page. I am pretty technical but when I had to customize my page using HTML, I got lost. I thought I could get up and running within an hour (build the page, create the list, and set up automation), but I soon realized I had to upgrade to use automation and setting up took me more than 3 hours. The learning curve had me stuck. I got frustrated and reached out to support.
  • ConvertKit is not for a non-tech person. There are not enough templates to get up and running within an hour.
  • ConvertKit is simply email marketing and landing pages for list building. It could offer a little more.
  • The analytics can be a bit more in depth.
Read full review

Constant Contact

  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Read full review

Pricing Details

ConvertKit

Starting Price

$29 per month

Editions & Modules

ConvertKit editions and modules pricing
EditionModules
Creator$29.001
Creator Pro$59.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

SharpSpring from Constant Contact

Starting Price

$399 per month

Editions & Modules

SharpSpring from Constant Contact editions and modules pricing
EditionModules
1,000 Contacts$3991
2,500 Contacts$4992
5,000 Contacts$6993
10,000 Contacts$8994
20,000 Contacts$1,2995

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Required

Additional Details

Likelihood to Renew

ConvertKit

No answers on this topic

Constant Contact

We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
Read full review

Usability

ConvertKit

No answers on this topic

Constant Contact

This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Read full review

Support Rating

ConvertKit

No answers on this topic

Constant Contact

The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Read full review

Implementation Rating

ConvertKit

No answers on this topic

Constant Contact

Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Read full review

Alternatives Considered

ConvertKit

Read full review

Constant Contact

We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
Read full review

Return on Investment

ConvertKit

  • Incremental traffic generation from a reliable source.
  • High-converting leads from sales funnels.
Read full review

Constant Contact

  • Streamlined Processes - sales and marketing are now all in the same place.
  • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
  • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
  • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
  • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
Read full review

Screenshots

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