What users are saying about
49 Ratings
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92 Ratings
49 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Facebook Pages Manager

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92 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

Cool Tabs

For startup companies, I think Cool Tabs is just right to get that initial customer view. It provides a good amount of basic resources and can really get decisions made if used correctly of course. Before diving into the product, I'd say have an idea of where you are going to target because it is not the best for Twitter.
Duncan Hernandez | TrustRadius Reviewer

Facebook Pages Manager

If you need to manage a Facebook Page, there is no alternative, so you're kind of stuck there. But just be prepared to sit and learn it. You can add and edit your Page pretty painlessly, but if you plan to do something a little more complicated such as run offers, create ads, assign roles, and more, just realize that it will take you some time to learn how to find and manage these tools, or you'll have to ask a friend or Google for answers.
Kristi Porter | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Cool Tabs
Facebook Pages Manager
6.8
Boolean keyword searches
Cool Tabs
Facebook Pages Manager
6.8
Filtering out noise/spam
Cool Tabs
Facebook Pages Manager
6.0
Sentiment analysis
Cool Tabs
Facebook Pages Manager
7.2
Broad channel coverage
Cool Tabs
Facebook Pages Manager
7.3

Publishing

Cool Tabs
Facebook Pages Manager
7.5
Content planning and scheduling
Cool Tabs
Facebook Pages Manager
7.8
Audience targeting
Cool Tabs
Facebook Pages Manager
8.0
Content optimization
Cool Tabs
Facebook Pages Manager
7.4
Workflow management
Cool Tabs
Facebook Pages Manager
6.7

Engagement

Cool Tabs
Facebook Pages Manager
7.2
Automated routing and prioritization
Cool Tabs
Facebook Pages Manager
7.3
Customer interaction histories
Cool Tabs
Facebook Pages Manager
7.5
Bulk actions
Cool Tabs
Facebook Pages Manager
6.7

Marketing

Cool Tabs
Facebook Pages Manager
7.5
Lead generation
Cool Tabs
Facebook Pages Manager
7.5
Content marketing
Cool Tabs
Facebook Pages Manager
7.7
Paid media management
Cool Tabs
Facebook Pages Manager
7.4
Campaigns and promotions
Cool Tabs
Facebook Pages Manager
7.6

Channel coverage/integration

Cool Tabs
Facebook Pages Manager
7.3
Twitter
Cool Tabs
Facebook Pages Manager
7.2
Facebook
Cool Tabs
Facebook Pages Manager
9.3
LinkedIn
Cool Tabs
Facebook Pages Manager
6.2
Google+
Cool Tabs
Facebook Pages Manager
8.0
Instagram
Cool Tabs
Facebook Pages Manager
8.0
Pinterest
Cool Tabs
Facebook Pages Manager
6.2
YouTube
Cool Tabs
Facebook Pages Manager
6.4

Reporting/analytics

Cool Tabs
Facebook Pages Manager
7.4
Campaign success analytics
Cool Tabs
Facebook Pages Manager
7.9
Real-time tracking
Cool Tabs
Facebook Pages Manager
7.7
Competitor analysis
Cool Tabs
Facebook Pages Manager
6.6

Account management

Cool Tabs
Facebook Pages Manager
8.3
Role-based user permissions & privileges
Cool Tabs
Facebook Pages Manager
8.2
Mobile access
Cool Tabs
Facebook Pages Manager
8.3

Pros

Cool Tabs

  • It provides a wide range of settings options to your social media promotions.
  • Is easy to use for developing and managing promotions.
  • It offers an very complete tool to extract information about your promotions.
  • The support service is highly advisable: fast and adequate to satisfy users' needs.
Estela Oya Costa | TrustRadius Reviewer

Facebook Pages Manager

  • Pages Manager allows fans and followers to message your organization privately to resolve issues that may not be right for the public interface
  • Pages Manager gives you a insights into how content is performing, including paid content, in terms of reach and engagement.
Andy Fuller | TrustRadius Reviewer

Cons

Cool Tabs

  • Kind of expensive at $25 per month.
  • I am not sure if they partnered with Instagram in someway, but It seems to be more focused on that platform when it comes to detailed analytics.
Ashia Ackov | TrustRadius Reviewer

Facebook Pages Manager

  • The only thing I have noticed is when on my device, it calls out a list of names that have shared your post, and it only shows one. On the computer it will let you scroll down and see all of them.
Venessa Pixton | TrustRadius Reviewer

Likelihood to Renew

Cool Tabs

Cool Tabs 7.8
Based on 7 answers
I have a good relationship with the customer service and I love to help them to promote their service.
Marc Mañé Solé | TrustRadius Reviewer

Facebook Pages Manager

Facebook Pages Manager 10.0
Based on 1 answer
We cannot be without the software in our business; it is an indispensable tool for our market and in the future will be the software that will be used and used constantly by everyone .
Polivanio da Silva Camilo | TrustRadius Reviewer

Support Rating

Cool Tabs

No score
No answers yet
No answers on this topic

Facebook Pages Manager

Facebook Pages Manager 10.0
Based on 1 answer
When I needed it, it was quick and [my issue] was solved, but we know that it can always be time consuming due to the great demand in the service.
Polivanio da Silva Camilo | TrustRadius Reviewer

Alternatives Considered

Cool Tabs

We have gone to Cool-Tabs after testing the Hootsuite monitoring. We were not entirely satisfied with the amount and type of information we obtained. With Cool-Tabs we trawled better on Twitter and Instagram hashtags and we can easily identify influencers.
However, we continue to use Hootsuite to schedule and manage publications and customer service 2.0.
Anonymous | TrustRadius Reviewer

Facebook Pages Manager

Facebook Pages Manager is a lot more mobile-friendly in general if you're offering up stats at a meeting, talking to your CEO, or just curious to see how your post is performing over your lunch hour. It's also a lot more convenient when you're handling an above average level of interactions, say if you're sending out important info that will probably get responses. Having an app that it business Facebook only can be really helpful
Anonymous | TrustRadius Reviewer

Return on Investment

Cool Tabs

  • Cool Tabs allows us to tweak our social media pages to suit the customers' interaction.
  • When the customer is engaged, they are more likely to share and or inquire about what we do.
  • Since we have been using this, we have had a 10% increase in customer engagement, which in return, helps us deliver quality information.
Ashia Ackov | TrustRadius Reviewer

Facebook Pages Manager

  • By helping our clients understand the quirks of Facebook, we have increased ROI by 70%. Our clients appreciate the insight and advice we have given them about managing their Facebook Pages.
  • Through word of mouth, on average we acquire 1-2 new clients per month. Considering that we are a niche firm, the returns are amazing.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cool Tabs

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$49*

* per plan

Cool Tabs Editions & Modules

Edition
Gold$1991
Diamond with Unlimited Campaigns$4991
Diamond$3991
Stone$491
Diamond with Paths$4992
Diamond with Paths and Unlimited Campaigns$6992
  1. Per User per Month
  2. User per Month
Additional Pricing Details

Facebook Pages Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Facebook Pages Manager Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cool Tabs
7.1
Facebook Pages Manager
7.8

Likelihood to Renew

Cool Tabs
7.8
Facebook Pages Manager
10.0

Usability

Cool Tabs
7.3
Facebook Pages Manager

Support Rating

Cool Tabs
Facebook Pages Manager
10.0

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