Brand Embassy (discontinued) vs. Coosto
Brand Embassy (discontinued) vs. Coosto
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
Coosto | Enterprise companies (1,001+ employees) | Coosto is a single solution for social media applications. Organizations can use this solution to monitor their brand and reputation, respond to questions from their customers, detect leads or plan and publish their social media content in 150 languages and 200 countries. The vendor says their user-friendly interface and unmatched data quality ensures that many people choose their solutions. The vendor says their product is mainly used for: Customer service via… | N/A |
Brand Embassy (discontinued) | Coosto | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Custom Pricing. We look at main application, number of users, etc. API integration, inclusion of offline media, inclusion of geographical data and optional consulting require a small additional fee. | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | Coosto | |
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Top Pros |
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Top Cons |
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Brand Embassy (discontinued) | Coosto | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Mention Score 9.4 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Social Suite by Reputation.com Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | Coosto | |
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Likelihood to Recommend | 2.0 (12 ratings) | 10.0 (3 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | Coosto | |
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Likelihood to Recommend | Discontinued Products | Coosto |
Pros | Discontinued Products | Coosto |
Cons | Discontinued Products | Coosto |
Likelihood to Renew | Discontinued Products | Coosto No answers on this topic |
Usability | Discontinued Products | Coosto No answers on this topic |
Support Rating | Discontinued Products | Coosto No answers on this topic |
Alternatives Considered | Discontinued Products | Coosto |
Return on Investment | Discontinued Products | Coosto |
ScreenShots | Brand Embassy (discontinued) Screenshots | Coosto Screenshots |