Coosto vs. Zoho Desk
Coosto vs. Zoho Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Coosto | Enterprise companies (1,001+ employees) | Coosto is a single solution for social media applications. Organizations can use this solution to monitor their brand and reputation, respond to questions from their customers, detect leads or plan and publish their social media content in 150 languages and 200 countries. The vendor says their user-friendly interface and unmatched data quality ensures that many people choose their solutions. The vendor says their product is mainly used for: Customer service via… | N/A | |
Zoho Desk | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $0 |
Coosto | Zoho Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | Custom Pricing. We look at main application, number of users, etc. API integration, inclusion of offline media, inclusion of geographical data and optional consulting require a small additional fee. | — | ||||||||||||||
More Pricing Information |
Coosto | Zoho Desk | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Coosto | Zoho Desk | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Mention Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Social Suite by Reputation.com Score 9.3 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Coosto | Zoho Desk | |
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Likelihood to Recommend | 10.0 (3 ratings) | 7.5 (21 ratings) |
Usability | - (0 ratings) | 9.4 (12 ratings) |
Support Rating | - (0 ratings) | 8.7 (12 ratings) |
Coosto | Zoho Desk | |
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Likelihood to Recommend | Coosto | Zoho |
Pros | Coosto | Zoho |
Cons | Coosto | Zoho |
Usability | Coosto No answers on this topic | Zoho |
Support Rating | Coosto No answers on this topic | Zoho |
Alternatives Considered | Coosto | Zoho |
Return on Investment | Coosto | Zoho |
ScreenShots | Coosto Screenshots | Zoho Desk Screenshots |