7 Ratings
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Score 6.4 out of 100
49 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Cordial

Cordial has multiple options to create a message: single campaign, automation, orchestration and sculpt templates, which are drag-and-drop type functionalities but each of these blocks are based on HTML content so a user needs to be technically savvy. I would avoid using HTML includes as it is not possible to see which include a customer received. The team is fabulous, they know the tool and are dedicated to the success of the business. They are quick to respond and provide feedback. Reporting and analytics are very manual if you are combining multiple days in a test.
Berlynn Pierce | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

If you need a hosted rather than cloud based CRM, Siebel is a consideration. It's best suited to organizations with a large customer database. Given the complexity involved you need at least two full time marketing analysts.The email marketing functionality isn't core to the offering and most organizations would be much better served by cloud based email systems. Siebel offers a very comprehensive feature set and is powerful in the hands of a super user. However, given the costs involved in upgrading a hosted solution I would put serious effort into convincing your decision makers to go for a cloud based CRM instead.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Cordial
7.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
WYSIWYG email editor
Cordial
4.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Dynamic content
Cordial
6.3
Oracle Siebel Enterprise Marketing Suite (discontinued)
Ability to test dynamic content
Cordial
6.8
Oracle Siebel Enterprise Marketing Suite (discontinued)
Landing pages
Cordial
10.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
A/B testing
Cordial
7.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Mobile optimization
Cordial
7.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Email deliverability reporting
Cordial
8.8
Oracle Siebel Enterprise Marketing Suite (discontinued)
List management
Cordial
7.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Triggered drip sequences
Cordial
9.3
Oracle Siebel Enterprise Marketing Suite (discontinued)

Reporting & Analytics

Cordial
7.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Dashboards
Cordial
8.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Standard reports
Cordial
6.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Custom reports
Cordial
6.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Pros

Cordial

  • Provides helpful desktop and mobile previews.
  • Sends emails reliably.
  • Allows for pretty robust audience rules.
Nichole Aramapakul | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

  • Seamless customer communication
  • Easy access to account history and pertinent information
  • Training materials provided and is easily implemented
  • Sales analytics and data
  • Overall sales
Kenyata Garner | TrustRadius Reviewer

Cons

Cordial

  • Some of the tasks on the platform are still technical in nature and often requires the help of a developer or technical marketer. But I've witnessed great strides towards accessibility and ease of use for non-technical marketers over the past three years.
  • A lot of the templating must be built from scratch.
  • Deliverability insights (out of the box) could be expanded further.
Anonymous | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

  • Siebel EMS tools have a long learning curve and are not very easy to use.
  • Siebel products do not integrate very well with thirds party products/services.
Gaurav Gautam | TrustRadius Reviewer

Likelihood to Renew

Cordial

No score
No answers yet
No answers on this topic

Oracle Siebel Enterprise Marketing Suite (discontinued)

Oracle Siebel Enterprise Marketing Suite (discontinued) 10.0
Based on 1 answer
A very conservative data security policy limits the organization to a hosted solution. At particular issue is the tendency of cloud based CRMs to have data centres based in the US, a major issue for Canadian consumers. Once you have integrated a system of this size and complexity, and have the staff resources to utilize it effectively, it's hard to justify a move to an alternative. Consider Siebel if you are a conservatively run organization with a large database of customers and a big marketing team
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cordial

Cordial by far has the best UI for simple navigation
Anonymous | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

I would say honestly they are both really good programs. They would compliment each other quite well if they weren't competition. They both offer great opportunities for success and both have areas which need improvement. Overall, however, they are worth a shot.
Kenyata Garner | TrustRadius Reviewer

Return on Investment

Cordial

  • Best to manage your clients' business.
  • Not ideal for freelancers.
Mohammed Anzil | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

  • It has increased the business tactics as we have added more clients who wish to use this technology.
Lokesh Yadav | TrustRadius Reviewer

Screenshots

Pricing Details

Cordial

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Siebel Enterprise Marketing Suite (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cordial
6.3
Oracle Siebel Enterprise Marketing Suite (discontinued)
8.0

Likelihood to Renew

Cordial
Oracle Siebel Enterprise Marketing Suite (discontinued)
10.0

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