Core HR vs Gusto | TrustRadius

Likelihood to Recommend

No answer on this topic is available.

Gusto is great for a small company environment with a very lean accounting staff because it makes payroll processing really easy. It also has a modern user interface that employees like. If you just need easy payroll processing and are good with online time sheets, Gusto is a great solution.

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Ed Hart

Chief Marketing Officer

South CypressRetail, 11-50 employees

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Feature Rating Comparison

Core HR

Gusto

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Core HR

Gusto

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Support for external payroll vendors

Core HR

Gusto

Approval workflow

Balance details

Annual carry-forward and encashment

Core HR

Gusto

Update personal information

Employee recognition

View job history

Core HR

Gusto

Report builder

Pre-built reports

Core HR

Gusto

New hire portal

Manager tracking tools

Core HR

Gusto

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Core HR

Gusto

Job Requisition Management

Applicant Tracking

Notifications and Alerts

Pros

Core HR manages our PTO well. It allows users to access their accruals and requests.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

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Easy step by step setup from signup process to the automatic payments via EFT.
All forms and payments are done completely automated and electronically so no manual intervention. I set it up at the beginning of my first year and never looked at it until the next year when I did my taxes.
Payroll was easy, automated and simple manage for situations like overtime, time off and one time bonus payments.
Offering other pre tax benefits like 401K was easy to incorporate thru their partner apps.

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Lou Gallo

Team Member

Onshape Inc.Computer Software, 51-200 employees

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Cons

I would love the ability for reviews to be deleted.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

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I do not manage our Gusto account so this may be possible, but it would be nice if you could manage time off requests within the system.
Again I do not manage our Gusto account so this may be possible, but it would be great if you could see more info regarding your health insurance plan in the system. We have to login to another system to see those details.
They send out an email every time you're paid which includes the total amount of your paycheck. This is fine, but I wish there was a way to turn off the dollar amount appearing in case I happen to open that email around someone else who I'd prefer to now share my salary with.

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Jared DeLong

Customer Success Manager

KindfulComputer Software, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Gusto 8.0

Based on 1 answer

While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern

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Lauri Paxton

Owner

Paxton Bookkeeping and Tax ServicesAccounting, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

Gusto 10.0

Based on 1 answer

The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.

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Christopher Cantrall

Vice President - General Counsel

New Orleans PerspectivesMarket Research, 1-10 employees

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Support Rating

No score

No answers yet

No answers on this topic

Gusto 8.9

Based on 16 answers

In rare times that we had to reach out to support they are fast and friendly and always eager to assist. Says a lot of software when you do not have to reach out to support very often. Quick and easy access to support channels makes it pain-free when you do encounter an issue.

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Verified User

C-Level Executive in Corporate

Accounting Company, 1-10 employees

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Alternatives Considered

Core HR is not as robust and does not allow the same functionality but does provide similar functionality based on the size of our organization.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

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Gusto is very affordable and offers a solid foundation for payroll and HR. They have also recently released a new tier which offers a few additional bells and whistles for those companies looking for higher-touch service or additional features. It is great to have this flexibility, which isn't always offered by the bigger players.

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Jason Ackerman

Supervisor

Wagner Ferber Fine & Ackerman, PLLCAccounting, 11-50 employees

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Return on Investment

Still to new to determine.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

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Gusto has cost us a substantial amount of money in the past 12 months, which we hadn't budgeted for, however the cost of HR non-compliance is arguably larger. We intend to move from Gusto and Xero effective Dec 31st.
The amount of time required to rectify issues with a non-communicating HR provider was approx 10 days
Holding the tax for so long has been difficult to adjust to in the cashflow of the business.

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Verified User

Board Member in Corporate

Oil & Energy Company, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Required

Core HR Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Gusto Editions & Modules

Edition

Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.	$149/month¹
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work	$39/month¹
Core: Refreshingly easy payroll so you can get back to what matters most.	$39/month²

$12 per employee/contractor
$6 per employee/contractor

Additional Pricing Details

Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.

Rating Summary

Core HR

Gusto

Core HR

Gusto

Core HR

Gusto

Core HR

Gusto

Likelihood to Recommend

Core HR

Gusto

Feature Rating Comparison

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Support for external payroll vendors

Approval workflow

Balance details

Annual carry-forward and encashment

Update personal information

Employee recognition

View job history

Report builder

Pre-built reports

New hire portal

Manager tracking tools

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Job Requisition Management

Applicant Tracking

Notifications and Alerts

Pros

Core HR

Gusto

Cons

Core HR

Gusto

Likelihood to Renew

Core HR

Gusto

Usability

Core HR

Gusto

Support Rating

Core HR

Gusto

Alternatives Considered

Core HR

Gusto

Return on Investment

Core HR

Gusto

Screenshots

Core HR

Gusto

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Core HR Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Gusto Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison