What users are saying about
2 Ratings
33 Ratings
2 Ratings
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Score 10 out of 100
33 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Core HR

No answer on this topic is available.

isolved

TimeForce is a versatile system, but is is better suited for the US environment. And with flexibility comes responsibility: should you go for a more customized setup, it may be hard to maintain it, both as get quality recommendations from Infinisource's on how to fix problems.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Core HR
8.0
isolved
9.3
Employee demographic data
Core HR
8.0
isolved
9.5
Employment history
Core HR
9.0
isolved
8.7
Job profiles and administration
Core HR
9.0
isolved
8.9
Workflow for transfers, promotions, pay raises, etc.
Core HR
9.0
isolved
9.1
Organizational charting
Core HR
5.0
isolved
10.0
Organization and location management
Core HR
7.0
isolved
10.0
Compliance data (COBRA, OSHA, etc.)
Core HR
9.0
isolved
9.1

Payroll Management

Core HR
8.8
isolved
9.0
Pay calculation
Core HR
9.0
isolved
9.5
Benefit plan administration
Core HR
7.0
isolved
9.1
Direct deposit files
Core HR
10.0
isolved
9.5
Salary revision and increment management
Core HR
9.0
isolved
8.7
Reimbursement management
Core HR
9.0
isolved
10.0
Support for external payroll vendors
Core HR
isolved
7.1

Leave and Attendance Management

Core HR
7.7
isolved
7.7
Approval workflow
Core HR
7.0
isolved
8.3
Balance details
Core HR
8.0
isolved
7.9
Annual carry-forward and encashment
Core HR
8.0
isolved
7.0

Employee Self Service

Core HR
9.0
isolved
9.6
Update personal information
Core HR
9.0
isolved
9.5
Employee recognition
Core HR
9.0
isolved
10.0
View job history
Core HR
9.0
isolved
8.7
View and generate pay and benefit information
Core HR
isolved
9.5
View company policy documentation
Core HR
isolved
10.0

HR Reporting

Core HR
10.0
isolved
8.9
Report builder
Core HR
10.0
isolved
8.4
Pre-built reports
Core HR
10.0
isolved
8.5
Ability to combine HR data with external data
Core HR
isolved
10.0

Onboarding

Core HR
8.0
isolved
10.0
New hire portal
Core HR
8.0
isolved
10.0
Manager tracking tools
Core HR
8.0
isolved
10.0

Performance Management

Core HR
7.5
isolved
10.0
Performance plans
Core HR
8.0
isolved
10.0
Performance improvement plans
Core HR
6.0
isolved
10.0
Review status tracking
Core HR
8.0
isolved
10.0
Review reminders
Core HR
8.0
isolved
10.0
Multiple review frequency
Core HR
isolved
10.0

Recruiting / ATS

Core HR
7.7
isolved
9.4
Job Requisition Management
Core HR
7.0
isolved
8.0
Applicant Tracking
Core HR
8.0
isolved
9.0
Notifications and Alerts
Core HR
8.0
isolved
9.7
Company Website Posting
Core HR
isolved
10.0
Publish to Social Media
Core HR
isolved
10.0
Job Search Site Posting
Core HR
isolved
10.0
Duplicate Candidate Prevention
Core HR
isolved
9.0

Asset Management

Core HR
isolved
10.0
Tracking of all physical assets
Core HR
isolved
10.0

Succession Planning

Core HR
isolved
8.7
Create succession plans/pools
Core HR
isolved
9.0
Candidate ranking
Core HR
isolved
9.0
Candidate development
Core HR
isolved
8.0

Pros

Core HR

  • Core HR manages our PTO well. It allows users to access their accruals and requests.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

isolved

  • As I mentioned previously, it provides the ability for everyone to check their available time through their portal whenever they would like. Other systems I have used, employees would have to request a report for their available time / time used.
  • The layout is very streamlined and easy to navigate. When training new employees on the system, I don't spend more than 5 minutes with them and they are able to accurately login and navigate on their own.
  • The MyScreen tab is very useful. It has most everything you need to track on the same tab without having to print reports. Being able to see everyone that is currently clocked in is very beneficial. Other systems you would have to print a report to get this information.
Steven Houk | TrustRadius Reviewer

Cons

Core HR

  • I would love the ability for reviews to be deleted.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

isolved

  • Too much functionality for more basic usage. So many bells and whistles that implementing basic time and PTO tracking was more complicated than should be since everything was highly integrated.
  • PTO tracking was a little tricky. Had to manually go in an accrue PTO for employees after every pay period. Instances of PTO requests going through twice, perhaps by employee error, but not being able to easily clear out without deleting entire accrual and starting from scratch.
  • Reports did not come out cleanly. Could view them nicely within TimeForce but once exported to Excel they would lose all formatting and sometimes lose certain data columns.
  • Employee profiles needed to be set up in two different places with repeated data. Was tricky and not intuitive.
Thomas Brese | TrustRadius Reviewer

Likelihood to Renew

Core HR

No score
No answers yet
No answers on this topic

isolved

isolved 8.0
Based on 11 answers
The system works, period. QQest support is extremely knowledgeable of their product. In the very few times I have contacted them (mostly for updates) I allow them to remote in and the problem is fixed or the application is upgraded within the hour.I have not run into any errors with the system, it has performed bug-free (at-least to the user) for the entire six years that I have managed the system. The only issues that we encountered and needed support where in the event of a software upgrade.One thing I might consider a negative is the cost of the Microsoft SQL Server product needed at your cost in order to run the TimeForce software (if localized). Currently we are considered using the hosted solution at our next upgrade point.We don't have to renew until we are ready to upgrade, but we always have support available which is nice.
Anonymous | TrustRadius Reviewer

Usability

Core HR

No score
No answers yet
No answers on this topic

isolved

isolved 7.9
Based on 3 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Support Rating

Core HR

No score
No answers yet
No answers on this topic

isolved

isolved 9.4
Based on 6 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

Implementation Rating

Core HR

No score
No answers yet
No answers on this topic

isolved

isolved 8.0
Based on 9 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Core HR

Core HR is not as robust and does not allow the same functionality but does provide similar functionality based on the size of our organization.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

isolved

We used to use Microsoft Great Plains in-house prior to iSolved. It was a lot of manual entries for my department. Everything we did for payroll was on my shoulders. iSolved has set controls on how to get payroll done, and terminate employees. Plus, benefit reports for employees are eligible for insurance or 401(k).
Lacey Davidson | TrustRadius Reviewer

Return on Investment

Core HR

  • Still to new to determine.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

isolved

  • iSolved has helped the company clearly see who may be trying to accrue more overtime or someone who is under working. It gives a clear view of the hours your employees are putting in.
  • It frees up a lot of time for HR because all paper documents for taxes, benefits and reviews are all digitized now. Less time having to consolidate and file over 200 employees' information.
  • To piggyback off my last statement, iSolved has also lessened our company's carbon footprint. More online forms and e-signing means less paper and ink being wasted on each singular employee multiple times over.
Hilary Hobbs | TrustRadius Reviewer

Pricing Details

Core HR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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