Core HR vs isolved | TrustRadius

Likelihood to Recommend

No answer on this topic is available.

TimeForce is a versatile system, but is is better suited for the US environment. And with flexibility comes responsibility: should you go for a more customized setup, it may be hard to maintain it, both as get quality recommendations from Infinisource's on how to fix problems.

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Verified User

Analyst in Human Resources

Computer Software Company, 1001-5000 employees

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Feature Rating Comparison

Core HR

isolved

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Core HR

isolved

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Support for external payroll vendors

Core HR

isolved

Approval workflow

Balance details

Annual carry-forward and encashment

Core HR

isolved

Update personal information

Employee recognition

View job history

View and generate pay and benefit information

View company policy documentation

Core HR

isolved

Report builder

Pre-built reports

Ability to combine HR data with external data

Core HR

isolved

New hire portal

Manager tracking tools

Core HR

isolved

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

Core HR

isolved

Job Requisition Management

Applicant Tracking

Notifications and Alerts

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Core HR

isolved

Tracking of all physical assets

Core HR

isolved

Create succession plans/pools

Candidate ranking

Candidate development

Pros

Core HR manages our PTO well. It allows users to access their accruals and requests.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

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As I mentioned previously, it provides the ability for everyone to check their available time through their portal whenever they would like. Other systems I have used, employees would have to request a report for their available time / time used.
The layout is very streamlined and easy to navigate. When training new employees on the system, I don't spend more than 5 minutes with them and they are able to accurately login and navigate on their own.
The MyScreen tab is very useful. It has most everything you need to track on the same tab without having to print reports. Being able to see everyone that is currently clocked in is very beneficial. Other systems you would have to print a report to get this information.

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Steven Houk

Human Resource Clerk

Revenue Recovery CorporationFinancial Services, 51-200 employees

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Cons

I would love the ability for reviews to be deleted.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

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Too much functionality for more basic usage. So many bells and whistles that implementing basic time and PTO tracking was more complicated than should be since everything was highly integrated.
PTO tracking was a little tricky. Had to manually go in an accrue PTO for employees after every pay period. Instances of PTO requests going through twice, perhaps by employee error, but not being able to easily clear out without deleting entire accrual and starting from scratch.
Reports did not come out cleanly. Could view them nicely within TimeForce but once exported to Excel they would lose all formatting and sometimes lose certain data columns.
Employee profiles needed to be set up in two different places with repeated data. Was tricky and not intuitive.

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Thomas Brese

Client Services Representative

Advantage Employment, Inc.Human Resources, 1-10 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

isolved 8.0

Based on 11 answers

The system works, period. QQest support is extremely knowledgeable of their product. In the very few times I have contacted them (mostly for updates) I allow them to remote in and the problem is fixed or the application is upgraded within the hour.I have not run into any errors with the system, it has performed bug-free (at-least to the user) for the entire six years that I have managed the system. The only issues that we encountered and needed support where in the event of a software upgrade.One thing I might consider a negative is the cost of the Microsoft SQL Server product needed at your cost in order to run the TimeForce software (if localized). Currently we are considered using the hosted solution at our next upgrade point.We don't have to renew until we are ready to upgrade, but we always have support available which is nice.

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Verified User

Administrator in Information Technology

Retail Company, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

isolved 7.9

Based on 3 answers

I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.

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Verified User

Professional in Finance and Accounting

Market Research Company, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

isolved 9.4

Based on 6 answers

Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.

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Meghan Elise Guffee

President Employee Benefits

Full Service InsuranceInsurance, 11-50 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

isolved 8.0

Based on 9 answers

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

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Verified User

Professional in Finance and Accounting

Market Research Company, 11-50 employees

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Alternatives Considered

Core HR is not as robust and does not allow the same functionality but does provide similar functionality based on the size of our organization.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

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We used to use Microsoft Great Plains in-house prior to iSolved. It was a lot of manual entries for my department. Everything we did for payroll was on my shoulders. iSolved has set controls on how to get payroll done, and terminate employees. Plus, benefit reports for employees are eligible for insurance or 401(k).

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Lacey Davidson

Human Resources Manager

JumBurritoRestaurants, 51-200 employees

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Return on Investment

Still to new to determine.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

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iSolved has helped the company clearly see who may be trying to accrue more overtime or someone who is under working. It gives a clear view of the hours your employees are putting in.
It frees up a lot of time for HR because all paper documents for taxes, benefits and reviews are all digitized now. Less time having to consolidate and file over 200 employees' information.
To piggyback off my last statement, iSolved has also lessened our company's carbon footprint. More online forms and e-signing means less paper and ink being wasted on each singular employee multiple times over.

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Hilary Hobbs

Video Specialist

Spear EducationHigher Education, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Required

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Core HR

isolved

Core HR

isolved

Core HR

isolved

Core HR

isolved

Core HR

isolved

Core HR

isolved

Core HR

isolved