Core HR vs Zenefits | TrustRadius

Likelihood to Recommend

No answer on this topic is available.

Because we are small, Zenefits is priced correctly and has all the features we need. Additionally, now that all of our employees are set up in there, and we have now built our systems around the platform it would be too hard to switch. If they had better customer service - I would easily recommend them to a colleague. However, because it is so hard to get issues solved it can be very frustrating so I would know that going in, and maybe go with a different platform if you're a larger or more complicated business. Our payroll needs are simple so relatively few issues come up. It is impossible to get a quick response from them.

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Erin Leonard

Operations & Project Manager

MercarisMarket Research, 1-10 employees

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Feature Rating Comparison

Core HR

Zenefits

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Core HR

Zenefits

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Support for external payroll vendors

Off-cycle/On-Demand payment

Core HR

Zenefits

Approval workflow

Balance details

Annual carry-forward and encashment

Core HR

Zenefits

Update personal information

Employee recognition

View job history

View and generate pay and benefit information

View company policy documentation

Core HR

Zenefits

Report builder

Pre-built reports

Ability to combine HR data with external data

Core HR

Zenefits

New hire portal

Manager tracking tools

Core HR

Zenefits

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

Core HR

Zenefits

Job Requisition Management

Applicant Tracking

Notifications and Alerts

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Core HR

Zenefits

Tracking of all physical assets

Core HR

Zenefits

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

Core HR

Zenefits

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

Pros

Core HR manages our PTO well. It allows users to access their accruals and requests.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

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Zenefits keeps it simple, associates don't dread logging in because the dashboard layout is a collection of apps , you click the icon for what you need.
Zenefits has a chat based Help Desk so you can get answers to questions immediately.
Zenefits offers a great resource for administrators call Club Zen. Club Zen features HR related articles and information to supplement continuing eduction for our people experts.

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Brittany Martin, PHRca

People Operations Coordinator

MeUndiesApparel & Fashion, 51-200 employees

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Cons

I would love the ability for reviews to be deleted.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

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Just takes some time to get used to knowing where everything is in the software
Breadth of offerings could be overwhelming for smaller businesses which might prefer a PEO
The app doesn't all you to work on admin tasks; only personal tasks

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Verified User

Executive in Corporate

Law Practice Company, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Zenefits 8.9

Based on 5 answers

It's a great, easy to use platform that allows all staff to easily engage at the appropriate level of engagement for their needs. It has saved us countless hours for how we track our staff and our ability to easily pull reports. I highly recommend this platform to anyone

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Rachel Hynes

Vice President of Operations

International Living Future InstituteEnvironmental Services, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Zenefits 8.9

Based on 22 answers

I really like the program and ease of use for an inexperienced person. I can complete my payroll and then create a report to track taxes and benefits for a single pay run or any timeframe I choose. Being able to add PTO straight to my pay runs is a great time saver. I can also create personal deductions for each employee.

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Chris Marini

Operations Manager

H & I AutomotiveAutomotive, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

Zenefits 6.6

Based on 33 answers

This is my only low mark for Zenefits. The support and customer service is online-based - via email or live chat. However, the back and forth can be tedious and inefficient when a simple phone call could get to a solution quicker. Even so, the other benefits outweigh this annoyance and thankfully, issues aren't very frequent

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Joy Wilson (she/her)

HR Manager

Urban Development + PartnersInvestment Management, 11-50 employees

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Alternatives Considered

Core HR is not as robust and does not allow the same functionality but does provide similar functionality based on the size of our organization.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

View all 1 answers on this topic

We were looking for a company that integrated specifically with Quickbooks and Zenefits was the only company that checked all of the boxes. It had Time and Attendance, Performance Managment, PTO, and sent updates to Quickbooks. There were added bonuses and perks that other systems did not offer and two of the other companies we looked at were identical interfaces, just branded separately

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Elisha Ritchey

Customer Support Manager

Activity ConnectionWriting and Editing, 11-50 employees

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Return on Investment

Still to new to determine.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

View all 1 answers on this topic

Positive--saves us time by automating emails and processes
Positive--easy for employees to transparently view their benefits
Negative--our PTO is always messed up without fail every year
Positive--easy enough to add new fields into the system to track pertinent data and report on it

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Sandy Nahra

Human Resources Generalist

Enfusion, LLCFinancial Services, 201-500 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Required

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

$8*

* per employee per month

Rating Summary

Core HR

Zenefits

Core HR

Zenefits

Core HR

Zenefits

Core HR

Zenefits

Likelihood to Recommend

Core HR

Zenefits

Feature Rating Comparison

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Support for external payroll vendors

Off-cycle/On-Demand payment

Approval workflow

Balance details

Annual carry-forward and encashment

Update personal information

Employee recognition

View job history

View and generate pay and benefit information

View company policy documentation

Report builder

Pre-built reports

Ability to combine HR data with external data

New hire portal

Manager tracking tools

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

Job Requisition Management

Applicant Tracking

Notifications and Alerts

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Tracking of all physical assets

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

Pros

Core HR

Zenefits

Cons

Core HR

Zenefits

Likelihood to Renew

Core HR

Zenefits

Usability

Core HR

Zenefits

Support Rating

Core HR

Zenefits

Alternatives Considered

Core HR

Zenefits

Return on Investment

Core HR

Zenefits

Screenshots

Core HR

Zenefits

Pricing Details

General

Free Trial

Free/Freemium Version