5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.6 out of 100
Based on 5 reviews and ratings
Zenefits
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
205 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 205 reviews and ratings
Feature Set Ratings
- Core HR ranks higher in 11 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS
Human Resource Management
9.3
Core HR
93%

6.1
Zenefits
61%
Core HR ranks higher in 7/7 features
Core HR ranks higher in 7/7 features
Employee demographic data
9.0
90%
3 Ratings

6.0
60%
107 Ratings
Employment history
10.0
100%
3 Ratings

5.6
56%
102 Ratings
Job profiles and administration
9.5
95%
3 Ratings

5.9
59%
101 Ratings
Workflow for transfers, promotions, pay raises, etc.
10.0
100%
3 Ratings

7.2
72%
106 Ratings
Organizational charting
9.0
90%
3 Ratings

5.9
59%
116 Ratings
Organization and location management
9.0
90%
3 Ratings

5.6
56%
118 Ratings
Compliance data (COBRA, OSHA, etc.)
8.5
85%
3 Ratings

6.7
67%
103 Ratings
Payroll Management
9.4
Core HR
94%

5.7
Zenefits
57%
Core HR ranks higher in 7/7 features
Core HR ranks higher in 7/7 features
Pay calculation
10.0
100%
3 Ratings

5.8
58%
98 Ratings
Support for external payroll vendors
9.0
90%
2 Ratings

5.5
55%
49 Ratings
Off-cycle/On-Demand payment
10.0
100%
1 Rating

5.3
53%
62 Ratings
Benefit plan administration
9.5
95%
3 Ratings

6.2
62%
103 Ratings
Direct deposit files
8.0
80%
3 Ratings

6.2
62%
100 Ratings
Salary revision and increment management
10.0
100%
3 Ratings

5.3
53%
92 Ratings
Reimbursement management
9.5
95%
3 Ratings

5.8
58%
64 Ratings
Leave and Attendance Management
8.8
Core HR
88%

6.1
Zenefits
61%
Core HR ranks higher in 3/3 features
Core HR ranks higher in 3/3 features
Approval workflow
9.0
90%
3 Ratings

6.4
64%
112 Ratings
Balance details
7.5
75%
3 Ratings

6.4
64%
110 Ratings
Annual carry-forward and encashment
10.0
100%
3 Ratings

5.5
55%
91 Ratings
Employee Self Service
9.2
Core HR
92%

6.3
Zenefits
63%
Core HR ranks higher in 5/5 features
Core HR ranks higher in 5/5 features
View and generate pay and benefit information
7.5
75%
2 Ratings

6.6
66%
124 Ratings
Update personal information
10.0
100%
3 Ratings

7.1
71%
130 Ratings
View company policy documentation
9.5
95%
2 Ratings

6.3
63%
117 Ratings
Employee recognition
9.0
90%
3 Ratings

5.3
53%
62 Ratings
View job history
10.0
100%
3 Ratings

6.4
64%
100 Ratings
Asset Management
9.0
Core HR
90%

1.4
Zenefits
14%
Core HR ranks higher in 1/1 features
Core HR ranks higher in 1/1 features
Tracking of all physical assets
9.0
90%
2 Ratings

1.4
14%
21 Ratings
HR Reporting
9.0
Core HR
90%

5.5
Zenefits
55%
Core HR ranks higher in 3/3 features
Core HR ranks higher in 3/3 features
Report builder
9.5
95%
3 Ratings

5.7
57%
99 Ratings
Pre-built reports
9.0
90%
3 Ratings

5.7
57%
101 Ratings
Ability to combine HR data with external data
8.5
85%
2 Ratings

5.2
52%
63 Ratings
Onboarding
9.3
Core HR
93%

6.0
Zenefits
60%
Core HR ranks higher in 2/2 features
Core HR ranks higher in 2/2 features
New hire portal
9.0
90%
3 Ratings

6.6
66%
110 Ratings
Manager tracking tools
9.5
95%
3 Ratings

5.5
55%
90 Ratings
Performance and Goals
9.4
Core HR
94%

6.6
Zenefits
66%
Core HR ranks higher in 4/4 features
Core HR ranks higher in 4/4 features
Corporate goal setting
9.5
95%
2 Ratings

6.6
66%
37 Ratings
Individual goal setting
10.0
100%
2 Ratings

6.6
66%
40 Ratings
Line-of sight-visibility
9.0
90%
2 Ratings

6.5
65%
35 Ratings
Performance tracking
9.0
90%
2 Ratings

6.6
66%
37 Ratings
Performance Management
8.7
Core HR
87%

5.7
Zenefits
57%
Core HR ranks higher in 5/5 features
Core HR ranks higher in 5/5 features
Performance plans
7.5
75%
3 Ratings

4.6
46%
53 Ratings
Performance improvement plans
9.5
95%
3 Ratings

4.5
45%
50 Ratings
Review status tracking
9.5
95%
3 Ratings

7.1
71%
51 Ratings
Review reminders
9.0
90%
3 Ratings

6.3
63%
51 Ratings
Multiple review frequency
8.0
80%
2 Ratings

6.2
62%
47 Ratings
Succession Planning
8.5
Core HR
85%

7.8
Zenefits
78%
Core HR ranks higher in 3/4 features
Core HR ranks higher in 3/4 features
Create succession plans/pools
8.5
85%
2 Ratings

7.8
78%
20 Ratings
Candidate ranking
8.5
85%
2 Ratings

7.7
77%
21 Ratings
Candidate search
7.5
75%
2 Ratings

7.7
77%
23 Ratings
Candidate development
9.5
95%
2 Ratings

8.1
81%
22 Ratings
Recruiting / ATS
9.2
Core HR
92%

7.7
Zenefits
77%
Core HR ranks higher in 7/7 features
Core HR ranks higher in 7/7 features
Job Requisition Management
9.0
90%
3 Ratings

7.6
76%
20 Ratings
Company Website Posting
10.0
100%
2 Ratings

7.5
75%
15 Ratings
Publish to Social Media
8.0
80%
2 Ratings

7.5
75%
14 Ratings
Job Search Site Posting
9.5
95%
2 Ratings

7.7
77%
16 Ratings
Duplicate Candidate Prevention
8.5
85%
2 Ratings

7.6
76%
18 Ratings
Applicant Tracking
9.5
95%
3 Ratings

7.5
75%
17 Ratings
Notifications and Alerts
10.0
100%
3 Ratings

8.1
81%
22 Ratings
Attribute Ratings
- Core HR is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.5
Core HR
95%
3 Ratings

4.4
Zenefits
44%
139 Ratings
Likelihood to Renew
Core HR
N/A
0 Ratings

8.2
Zenefits
82%
11 Ratings
Usability
Core HR
N/A
0 Ratings

8.9
Zenefits
89%
32 Ratings
Availability
Core HR
N/A
0 Ratings

9.1
Zenefits
91%
4 Ratings
Performance
Core HR
N/A
0 Ratings

8.2
Zenefits
82%
4 Ratings
Support Rating
Core HR
N/A
0 Ratings

8.2
Zenefits
82%
52 Ratings
Implementation Rating
Core HR
N/A
0 Ratings

9.1
Zenefits
91%
4 Ratings
Product Scalability
Core HR
N/A
0 Ratings

8.9
Zenefits
89%
4 Ratings
Likelihood to Recommend
Core HR
Core HR is software that can so easily fit on any kind of HR management system. It has amazing features. In case of new recruitment applicant tracking, application management, approval process control, etc could easily solve with Core HR. It is very much suited for company records management. It is a complete database for current employees as well.
Senior Executive, HR & Administration
Biopharma LimitedPharmaceuticals, 501-1000 employees
Zenefits
I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
Founder, CEO
The TC AdvantageReal Estate, 1-10 employees
Pros
Core HR
- Functioning is very easy and very much clear to the new users as well.
- Detailed payroll structure of your compensation.
- Salary slip is available for all the previous months as well.
- Claiming of different allowances like phone bill, internet bill, shift allowance etc are very simple.
- We can easily track the time and attendance.
Technical Associate
SEARS Holding IndiaInformation Technology & Services, 1001-5000 employees
Zenefits
- Payroll services in all 50 states, including payroll tax filings
- Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
- Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
- Streamlined admin portal for People Ops professionals
SVP Finance
BoomtownComputer Software, 51-200 employees
Cons
Core HR
- I would love the ability for reviews to be deleted.
HRIS Manager
ePlus inc.Information Technology and Services, 1001-5000 employees
Zenefits
- Support doesn't exist once you are a customer
- Tax team has a 3-6 month response time
- Poor Menu/Navigation structure
- Fails to pay taxes on time, results in delinquency notices and fees
- Glitchy UI, sometimes you need to wait a day or two for a section to work again
- Feels like a perpetual beta product, nothing polished about it

Verified User
C-Level Executive in Corporate
Marketing & Advertising Company, 11-50 employeesPricing Details
Core HR
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Starting Price
—Core HR Editions & Modules
—
Additional Pricing Details
—Zenefits
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$8 per employee/per month
Zenefits Editions & Modules
Edition
Essentials | $81 |
---|---|
Growth | $141 |
Zen | $211 |
- per employee/per month
Additional Pricing Details
—Likelihood to Renew
Core HR
No score
No answers yet
No answers on this topic
Zenefits
Zenefits 8.2
Based on 11 answers
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.

Verified User
Executive in Corporate
Law Practice Company, 51-200 employeesUsability
Core HR
No score
No answers yet
No answers on this topic
Zenefits
Zenefits 8.9
Based on 32 answers
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.

Verified User
Director in Marketing
Education Management Company, 11-50 employeesReliability and Availability
Core HR
No score
No answers yet
No answers on this topic
Zenefits
Zenefits 9.1
Based on 4 answers
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error

Verified User
Professional in Corporate
Telecommunications Company, 51-200 employeesPerformance
Core HR
No score
No answers yet
No answers on this topic
Zenefits
Zenefits 8.2
Based on 4 answers
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error

Verified User
Professional in Corporate
Telecommunications Company, 51-200 employeesSupport Rating
Core HR
No score
No answers yet
No answers on this topic
Zenefits
Zenefits 8.2
Based on 52 answers
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
Operations & Project Manager
MercarisMarket Research, 1-10 employees
In-Person Training
Core HR
No answers on this topic
Zenefits
Can't really say just because I would not know.
Sales Support
Air CommTelecommunications, 51-200 employees
Online Training
Core HR
No answers on this topic
Zenefits
It went through successfully.
Sales Support
Air CommTelecommunications, 51-200 employees
Implementation Rating
Core HR
No score
No answers yet
No answers on this topic
Zenefits
Zenefits 9.1
Based on 4 answers
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits

Verified User
Professional in Corporate
Telecommunications Company, 51-200 employeesAlternatives Considered
Core HR
The previous software I used was so limited in various core HR functions. On the other hand Core HR meets up our almost every requirement. And the very most reason to switch into Core HR is it has a free trail version for the users. That gives you much flexibility to check everything out properly
Senior Executive, HR & Administration
Biopharma LimitedPharmaceuticals, 501-1000 employees
Zenefits
Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with

Verified User
Administrator in Human Resources
Non-profit Organization Management Company, 11-50 employeesScalability
Core HR
No score
No answers yet
No answers on this topic
Zenefits
Zenefits 8.9
Based on 4 answers
It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers

Verified User
Professional in Corporate
Telecommunications Company, 51-200 employeesReturn on Investment
Core HR
- We can see our all details here like salary statement.
- Payroll information(complete breakup of you compensation).
- Claim different allowances with this tool and track it as well.
- Track your time and attendance here.
- We can modify the shift plan here and change the WOs but it will go for approval to your manager.
- The process of changing the WOs, regularization is little difficult.
Technical Associate
SEARS Holding IndiaInformation Technology & Services, 1001-5000 employees
Zenefits
- California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
People Operations Coordinator
MeUndiesApparel & Fashion, 51-200 employees