Core HR vs. Zenefits

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Core HR
Score 9.5 out of 10
N/A
Core HR provides users with the ability to access employee information anywhere via the cloud. Users can also track and analyze employee pay and performance across the entire workforce.N/A
Zenefits
Score 6.5 out of 10
N/A
Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.
$8
per employee/per month
Pricing
Core HRZenefits
Editions & Modules
No answers on this topic
Essentials
$8
per employee/per month
Growth
$14
per employee/per month
Zen
$21
per employee/per month
Offerings
Pricing Offerings
Core HRZenefits
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Features
Core HRZenefits
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Core HR
9.3
3 Ratings
16% above category average
Zenefits
3.0
132 Ratings
90% below category average
Employee demographic data9.03 Ratings3.3108 Ratings
Employment history10.03 Ratings3.1103 Ratings
Job profiles and administration9.53 Ratings3.3102 Ratings
Workflow for transfers, promotions, pay raises, etc.10.03 Ratings3.6107 Ratings
Organizational charting9.03 Ratings2.3117 Ratings
Organization and location management9.03 Ratings2.1119 Ratings
Compliance data (COBRA, OSHA, etc.)8.53 Ratings3.1105 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Core HR
9.4
3 Ratings
15% above category average
Zenefits
2.9
117 Ratings
94% below category average
Pay calculation10.03 Ratings3.0100 Ratings
Support for external payroll vendors9.02 Ratings2.050 Ratings
Off-cycle/On-Demand payment10.01 Ratings3.163 Ratings
Benefit plan administration9.53 Ratings3.6105 Ratings
Direct deposit files7.93 Ratings2.9101 Ratings
Salary revision and increment management10.03 Ratings2.793 Ratings
Reimbursement management9.53 Ratings3.365 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Core HR
8.9
3 Ratings
9% above category average
Zenefits
2.4
115 Ratings
109% below category average
Approval workflow9.03 Ratings2.7113 Ratings
Balance details7.63 Ratings2.3111 Ratings
Annual carry-forward and encashment10.03 Ratings2.292 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Core HR
9.2
3 Ratings
12% above category average
Zenefits
2.4
131 Ratings
109% below category average
View and generate pay and benefit information7.62 Ratings2.7125 Ratings
Update personal information10.03 Ratings3.0131 Ratings
View company policy documentation9.52 Ratings1.7118 Ratings
Employee recognition9.03 Ratings1.663 Ratings
View job history10.03 Ratings2.8101 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Core HR
9.0
2 Ratings
14% above category average
Zenefits
1.1
22 Ratings
151% below category average
Tracking of all physical assets9.02 Ratings1.122 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Core HR
9.0
3 Ratings
17% above category average
Zenefits
1.6
104 Ratings
130% below category average
Report builder9.53 Ratings1.6100 Ratings
Pre-built reports9.03 Ratings1.6102 Ratings
Ability to combine HR data with external data8.42 Ratings1.564 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Core HR
9.3
3 Ratings
16% above category average
Zenefits
4.8
111 Ratings
49% below category average
New hire portal9.03 Ratings5.3110 Ratings
Manager tracking tools9.53 Ratings4.490 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Core HR
9.4
2 Ratings
13% above category average
Zenefits
8.5
41 Ratings
3% above category average
Corporate goal setting9.52 Ratings8.537 Ratings
Individual goal setting10.02 Ratings8.540 Ratings
Line-of sight-visibility9.02 Ratings8.435 Ratings
Performance tracking9.02 Ratings8.537 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Core HR
8.7
3 Ratings
9% above category average
Zenefits
1.9
57 Ratings
123% below category average
Performance plans7.53 Ratings1.554 Ratings
Performance improvement plans9.53 Ratings1.551 Ratings
Review status tracking9.53 Ratings3.052 Ratings
Review reminders9.03 Ratings1.752 Ratings
Multiple review frequency7.92 Ratings1.648 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Core HR
8.5
2 Ratings
7% above category average
Zenefits
7.7
23 Ratings
3% below category average
Create succession plans/pools8.42 Ratings7.720 Ratings
Candidate ranking8.52 Ratings7.621 Ratings
Candidate search7.52 Ratings7.723 Ratings
Candidate development9.52 Ratings7.822 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Core HR
9.2
3 Ratings
17% above category average
Zenefits
7.6
25 Ratings
2% below category average
Job Requisition Management9.03 Ratings7.420 Ratings
Company Website Posting10.02 Ratings7.515 Ratings
Publish to Social Media8.02 Ratings7.614 Ratings
Job Search Site Posting9.52 Ratings7.716 Ratings
Duplicate Candidate Prevention8.42 Ratings7.618 Ratings
Applicant Tracking9.53 Ratings7.517 Ratings
Notifications and Alerts10.03 Ratings7.822 Ratings
Best Alternatives
Core HRZenefits
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.7 out of 10
Infor Human Resources
Infor Human Resources
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Core HRZenefits
Likelihood to Recommend
9.4
(3 ratings)
2.0
(141 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(11 ratings)
Usability
-
(0 ratings)
8.9
(32 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
8.5
(4 ratings)
Support Rating
-
(0 ratings)
8.8
(42 ratings)
Implementation Rating
-
(0 ratings)
9.1
(4 ratings)
Configurability
-
(0 ratings)
8.8
(4 ratings)
Ease of integration
-
(0 ratings)
9.1
(3 ratings)
Product Scalability
-
(0 ratings)
8.9
(4 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(4 ratings)
Vendor pre-sale
-
(0 ratings)
8.9
(4 ratings)
User Testimonials
Core HRZenefits
Likelihood to Recommend
HR Cloud
Core HR is software that can so easily fit on any kind of HR management system. It has amazing features. In case of new recruitment applicant tracking, application management, approval process control, etc could easily solve with Core HR. It is very much suited for company records management. It is a complete database for current employees as well.
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TriNet
I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
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Pros
HR Cloud
  • Functioning is very easy and very much clear to the new users as well.
  • Detailed payroll structure of your compensation.
  • Salary slip is available for all the previous months as well.
  • Claiming of different allowances like phone bill, internet bill, shift allowance etc are very simple.
  • We can easily track the time and attendance.
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TriNet
  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
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Cons
HR Cloud
  • I would love the ability for reviews to be deleted.
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TriNet
  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
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Likelihood to Renew
HR Cloud
No answers on this topic
TriNet
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
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Usability
HR Cloud
No answers on this topic
TriNet
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
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Reliability and Availability
HR Cloud
No answers on this topic
TriNet
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
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Performance
HR Cloud
No answers on this topic
TriNet
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
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Support Rating
HR Cloud
No answers on this topic
TriNet
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
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In-Person Training
HR Cloud
No answers on this topic
TriNet
Can't really say just because I would not know.
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Online Training
HR Cloud
No answers on this topic
TriNet
It went through successfully.
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Implementation Rating
HR Cloud
No answers on this topic
TriNet
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
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Alternatives Considered
HR Cloud
The previous software I used was so limited in various core HR functions. On the other hand Core HR meets up our almost every requirement. And the very most reason to switch into Core HR is it has a free trail version for the users. That gives you much flexibility to check everything out properly
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TriNet
Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
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Scalability
HR Cloud
No answers on this topic
TriNet
It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
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Return on Investment
HR Cloud
  • We can see our all details here like salary statement.
  • Payroll information(complete breakup of you compensation).
  • Claim different allowances with this tool and track it as well.
  • Track your time and attendance here.
  • We can modify the shift plan here and change the WOs but it will go for approval to your manager.
  • The process of changing the WOs, regularization is little difficult.
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TriNet
  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
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ScreenShots

Zenefits Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management