Core HR vs Zenefits | TrustRadius

What users are saying about

Score 9.6 out of 10

Based on 5 reviews and ratings

Score 6 out of 10

Based on 205 reviews and ratings

Feature Set Ratings

Core HR ranks higher in 11 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

9.3

Core HR

93%

6.1

Zenefits

61%

Core HR ranks higher in 7/7 features

Employee demographic data

9.0

90%

3 Ratings

6.0

60%

107 Ratings

Employment history

10.0

100%

3 Ratings

5.6

56%

102 Ratings

Job profiles and administration

9.5

95%

3 Ratings

5.9

59%

101 Ratings

Workflow for transfers, promotions, pay raises, etc.

10.0

100%

3 Ratings

7.2

72%

106 Ratings

Organizational charting

9.0

90%

3 Ratings

5.9

59%

116 Ratings

Organization and location management

9.0

90%

3 Ratings

5.6

56%

118 Ratings

Compliance data (COBRA, OSHA, etc.)

8.5

85%

3 Ratings

6.7

67%

103 Ratings

Payroll Management

9.4

Core HR

94%

5.7

Zenefits

57%

Core HR ranks higher in 7/7 features

Pay calculation

10.0

100%

3 Ratings

5.8

58%

98 Ratings

Support for external payroll vendors

9.0

90%

2 Ratings

5.5

55%

49 Ratings

Off-cycle/On-Demand payment

10.0

100%

1 Rating

5.3

53%

62 Ratings

Benefit plan administration

9.5

95%

3 Ratings

6.2

62%

103 Ratings

Direct deposit files

8.0

80%

3 Ratings

6.2

62%

100 Ratings

Salary revision and increment management

10.0

100%

3 Ratings

5.3

53%

92 Ratings

Reimbursement management

9.5

95%

3 Ratings

5.8

58%

64 Ratings

Leave and Attendance Management

8.8

Core HR

88%

6.1

Zenefits

61%

Core HR ranks higher in 3/3 features

Approval workflow

9.0

90%

3 Ratings

6.4

64%

112 Ratings

Balance details

7.5

75%

3 Ratings

6.4

64%

110 Ratings

Annual carry-forward and encashment

10.0

100%

3 Ratings

5.5

55%

91 Ratings

Employee Self Service

9.2

Core HR

92%

6.3

Zenefits

63%

Core HR ranks higher in 5/5 features

View and generate pay and benefit information

7.5

75%

2 Ratings

6.6

66%

124 Ratings

Update personal information

10.0

100%

3 Ratings

7.1

71%

130 Ratings

View company policy documentation

9.5

95%

2 Ratings

6.3

63%

117 Ratings

Employee recognition

9.0

90%

3 Ratings

5.3

53%

62 Ratings

View job history

10.0

100%

3 Ratings

6.4

64%

100 Ratings

Asset Management

9.0

Core HR

90%

1.4

Zenefits

14%

Core HR ranks higher in 1/1 features

Tracking of all physical assets

9.0

90%

2 Ratings

1.4

14%

21 Ratings

HR Reporting

9.0

Core HR

90%

5.5

Zenefits

55%

Core HR ranks higher in 3/3 features

Report builder

9.5

95%

3 Ratings

5.7

57%

99 Ratings

Pre-built reports

9.0

90%

3 Ratings

5.7

57%

101 Ratings

Ability to combine HR data with external data

8.5

85%

2 Ratings

5.2

52%

63 Ratings

Onboarding

9.3

Core HR

93%

6.0

Zenefits

60%

Core HR ranks higher in 2/2 features

New hire portal

9.0

90%

3 Ratings

6.6

66%

110 Ratings

Manager tracking tools

9.5

95%

3 Ratings

5.5

55%

90 Ratings

Performance and Goals

9.4

Core HR

94%

6.6

Zenefits

66%

Core HR ranks higher in 4/4 features

Corporate goal setting

9.5

95%

2 Ratings

6.6

66%

37 Ratings

Individual goal setting

10.0

100%

2 Ratings

6.6

66%

40 Ratings

Line-of sight-visibility

9.0

90%

2 Ratings

6.5

65%

35 Ratings

Performance tracking

9.0

90%

2 Ratings

6.6

66%

37 Ratings

Performance Management

8.7

Core HR

87%

5.7

Zenefits

57%

Core HR ranks higher in 5/5 features

Performance plans

7.5

75%

3 Ratings

4.6

46%

53 Ratings

Performance improvement plans

9.5

95%

3 Ratings

4.5

45%

50 Ratings

Review status tracking

9.5

95%

3 Ratings

7.1

71%

51 Ratings

Review reminders

9.0

90%

3 Ratings

6.3

63%

51 Ratings

Multiple review frequency

8.0

80%

2 Ratings

6.2

62%

47 Ratings

Succession Planning

8.5

Core HR

85%

7.8

Zenefits

78%

Core HR ranks higher in 3/4 features

Create succession plans/pools

8.5

85%

2 Ratings

7.8

78%

20 Ratings

Candidate ranking

8.5

85%

2 Ratings

7.7

77%

21 Ratings

Candidate search

7.5

75%

2 Ratings

7.7

77%

23 Ratings

Candidate development

9.5

95%

2 Ratings

8.1

81%

22 Ratings

Recruiting / ATS

9.2

Core HR

92%

7.7

Zenefits

77%

Core HR ranks higher in 7/7 features

Job Requisition Management

9.0

90%

3 Ratings

7.6

76%

20 Ratings

Company Website Posting

10.0

100%

2 Ratings

7.5

75%

15 Ratings

Publish to Social Media

8.0

80%

2 Ratings

7.5

75%

14 Ratings

Job Search Site Posting

9.5

95%

2 Ratings

7.7

77%

16 Ratings

Duplicate Candidate Prevention

8.5

85%

2 Ratings

7.6

76%

18 Ratings

Applicant Tracking

9.5

95%

3 Ratings

7.5

75%

17 Ratings

Notifications and Alerts

10.0

100%

3 Ratings

8.1

81%

22 Ratings

Attribute Ratings

Core HR is rated higher in 1 area: Likelihood to Recommend

Core HR

95%

3 Ratings

4.4

Zenefits

44%

139 Ratings

Core HR

N/A

0 Ratings

8.2

Zenefits

82%

11 Ratings

Core HR

N/A

0 Ratings

8.9

Zenefits

89%

32 Ratings

Core HR

N/A

0 Ratings

9.1

Zenefits

91%

4 Ratings

Core HR

N/A

0 Ratings

8.2

Zenefits

82%

4 Ratings

Core HR

N/A

0 Ratings

8.2

Zenefits

82%

52 Ratings

Core HR

N/A

0 Ratings

9.1

Zenefits

91%

4 Ratings

Core HR

N/A

0 Ratings

8.9

Zenefits

89%

4 Ratings

Pros

Functioning is very easy and very much clear to the new users as well.
Detailed payroll structure of your compensation.
Salary slip is available for all the previous months as well.
Claiming of different allowances like phone bill, internet bill, shift allowance etc are very simple.
We can easily track the time and attendance.

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Mohammad Equbal

Technical Associate

SEARS Holding IndiaInformation Technology & Services, 1001-5000 employees

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Payroll services in all 50 states, including payroll tax filings
Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
Streamlined admin portal for People Ops professionals

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Christian Slack

SVP Finance

BoomtownComputer Software, 51-200 employees

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Cons

I would love the ability for reviews to be deleted.

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Genevieve (Genni) Lum Cheong-Brown

HRIS Manager

ePlus inc.Information Technology and Services, 1001-5000 employees

View all 3 answers on this topic

Support doesn't exist once you are a customer
Tax team has a 3-6 month response time
Poor Menu/Navigation structure
Fails to pay taxes on time, results in delinquency notices and fees
Glitchy UI, sometimes you need to wait a day or two for a section to work again
Feels like a perpetual beta product, nothing polished about it

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Verified User

C-Level Executive in Corporate

Marketing & Advertising Company, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Required

Starting Price

—

Core HR Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$8 per employee/per month

Zenefits Editions & Modules

Edition

Essentials	$8¹
Growth	$14¹
Zen	$21¹

per employee/per month

Additional Pricing Details

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

Zenefits 8.2

Based on 11 answers

We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.

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Verified User

Executive in Corporate

Law Practice Company, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Zenefits 8.9

Based on 32 answers

It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.

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Verified User

Director in Marketing

Education Management Company, 11-50 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Zenefits 9.1

Based on 4 answers

We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error

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Verified User

Professional in Corporate

Telecommunications Company, 51-200 employees

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Performance

No score

No answers yet

No answers on this topic

Zenefits 8.2

Based on 4 answers

This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error

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Verified User

Professional in Corporate

Telecommunications Company, 51-200 employees

View all 4 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Zenefits 8.2

Based on 52 answers

Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past

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Erin Leonard

Operations & Project Manager

MercarisMarket Research, 1-10 employees

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In-Person Training

No answers on this topic

Can't really say just because I would not know.

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Lily Limas

Sales Support

Air CommTelecommunications, 51-200 employees

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Online Training

No answers on this topic

It went through successfully.

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Lily Limas

Sales Support

Air CommTelecommunications, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Zenefits 9.1

Based on 4 answers

Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits

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Verified User

Professional in Corporate

Telecommunications Company, 51-200 employees

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Alternatives Considered

The previous software I used was so limited in various core HR functions. On the other hand Core HR meets up our almost every requirement. And the very most reason to switch into Core HR is it has a free trail version for the users. That gives you much flexibility to check everything out properly

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Muhammad Sadequl Islam

Senior Executive, HR & Administration

Biopharma LimitedPharmaceuticals, 501-1000 employees

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Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with

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Verified User

Administrator in Human Resources

Non-profit Organization Management Company, 11-50 employees

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Scalability

No score

No answers yet

No answers on this topic

Zenefits 8.9

Based on 4 answers

It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers

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Verified User

Professional in Corporate

Telecommunications Company, 51-200 employees

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Return on Investment

We can see our all details here like salary statement.
Payroll information(complete breakup of you compensation).
Claim different allowances with this tool and track it as well.
Track your time and attendance here.
We can modify the shift plan here and change the WOs but it will go for approval to your manager.
The process of changing the WOs, regularization is little difficult.

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Mohammad Equbal

Technical Associate

SEARS Holding IndiaInformation Technology & Services, 1001-5000 employees

View all 3 answers on this topic

California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.

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Brittany Martin, PHRca

People Operations Coordinator

MeUndiesApparel & Fashion, 51-200 employees

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Screenshots

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