What users are saying about
2 Ratings
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Top Rated
117 Ratings
2 Ratings
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Score 10 out of 100

Zenefits

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Top Rated
117 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Likelihood to Recommend

Core HR

No answer on this topic is available.

Zenefits

Because we are small, Zenefits is priced correctly and has all the features we need. Additionally, now that all of our employees are set up in there, and we have now built our systems around the platform it would be too hard to switch. If they had better customer service - I would easily recommend them to a colleague. However, because it is so hard to get issues solved it can be very frustrating so I would know that going in, and maybe go with a different platform if you're a larger or more complicated business. Our payroll needs are simple so relatively few issues come up. It is impossible to get a quick response from them.
Erin Leonard | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Core HR
8.0
Zenefits
8.4
Employee demographic data
Core HR
8.0
Zenefits
8.8
Employment history
Core HR
9.0
Zenefits
8.5
Job profiles and administration
Core HR
9.0
Zenefits
8.1
Workflow for transfers, promotions, pay raises, etc.
Core HR
9.0
Zenefits
8.8
Organizational charting
Core HR
5.0
Zenefits
8.5
Organization and location management
Core HR
7.0
Zenefits
8.3
Compliance data (COBRA, OSHA, etc.)
Core HR
9.0
Zenefits
7.8

Payroll Management

Core HR
8.8
Zenefits
8.3
Pay calculation
Core HR
9.0
Zenefits
8.0
Benefit plan administration
Core HR
7.0
Zenefits
8.8
Direct deposit files
Core HR
10.0
Zenefits
9.5
Salary revision and increment management
Core HR
9.0
Zenefits
8.6
Reimbursement management
Core HR
9.0
Zenefits
8.2
Support for external payroll vendors
Core HR
Zenefits
6.9
Off-cycle/On-Demand payment
Core HR
Zenefits
8.4

Leave and Attendance Management

Core HR
7.7
Zenefits
8.9
Approval workflow
Core HR
7.0
Zenefits
9.3
Balance details
Core HR
8.0
Zenefits
9.1
Annual carry-forward and encashment
Core HR
8.0
Zenefits
8.4

Employee Self Service

Core HR
9.0
Zenefits
9.0
Update personal information
Core HR
9.0
Zenefits
9.3
Employee recognition
Core HR
9.0
Zenefits
9.1
View job history
Core HR
9.0
Zenefits
8.9
View and generate pay and benefit information
Core HR
Zenefits
9.3
View company policy documentation
Core HR
Zenefits
8.6

HR Reporting

Core HR
10.0
Zenefits
7.8
Report builder
Core HR
10.0
Zenefits
7.5
Pre-built reports
Core HR
10.0
Zenefits
8.0
Ability to combine HR data with external data
Core HR
Zenefits
7.9

Onboarding

Core HR
8.0
Zenefits
8.8
New hire portal
Core HR
8.0
Zenefits
8.9
Manager tracking tools
Core HR
8.0
Zenefits
8.6

Performance Management

Core HR
7.5
Zenefits
8.3
Performance plans
Core HR
8.0
Zenefits
7.4
Performance improvement plans
Core HR
6.0
Zenefits
7.9
Review status tracking
Core HR
8.0
Zenefits
9.3
Review reminders
Core HR
8.0
Zenefits
8.7
Multiple review frequency
Core HR
Zenefits
8.1

Recruiting / ATS

Core HR
7.7
Zenefits
7.8
Job Requisition Management
Core HR
7.0
Zenefits
8.1
Applicant Tracking
Core HR
8.0
Zenefits
7.8
Notifications and Alerts
Core HR
8.0
Zenefits
9.1
Company Website Posting
Core HR
Zenefits
7.2
Publish to Social Media
Core HR
Zenefits
7.3
Job Search Site Posting
Core HR
Zenefits
7.7
Duplicate Candidate Prevention
Core HR
Zenefits
7.8

Asset Management

Core HR
Zenefits
8.0
Tracking of all physical assets
Core HR
Zenefits
8.0

Performance and Goals

Core HR
Zenefits
8.6
Corporate goal setting
Core HR
Zenefits
9.7
Individual goal setting
Core HR
Zenefits
8.6
Line-of sight-visibility
Core HR
Zenefits
7.8
Performance tracking
Core HR
Zenefits
8.4

Succession Planning

Core HR
Zenefits
8.7
Create succession plans/pools
Core HR
Zenefits
8.6
Candidate ranking
Core HR
Zenefits
8.7
Candidate search
Core HR
Zenefits
8.8
Candidate development
Core HR
Zenefits
8.8

Pros

Core HR

  • Core HR manages our PTO well. It allows users to access their accruals and requests.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

Zenefits

  • Zenefits keeps it simple, associates don't dread logging in because the dashboard layout is a collection of apps , you click the icon for what you need.
  • Zenefits has a chat based Help Desk so you can get answers to questions immediately.
  • Zenefits offers a great resource for administrators call Club Zen. Club Zen features HR related articles and information to supplement continuing eduction for our people experts.
Brittany Martin, PHRca | TrustRadius Reviewer

Cons

Core HR

  • I would love the ability for reviews to be deleted.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

Zenefits

  • Just takes some time to get used to knowing where everything is in the software
  • Breadth of offerings could be overwhelming for smaller businesses which might prefer a PEO
  • The app doesn't all you to work on admin tasks; only personal tasks
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Core HR

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.9
Based on 5 answers
It's a great, easy to use platform that allows all staff to easily engage at the appropriate level of engagement for their needs. It has saved us countless hours for how we track our staff and our ability to easily pull reports. I highly recommend this platform to anyone
Rachel Hynes | TrustRadius Reviewer

Usability

Core HR

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 8.9
Based on 22 answers
I really like the program and ease of use for an inexperienced person. I can complete my payroll and then create a report to track taxes and benefits for a single pay run or any timeframe I choose. Being able to add PTO straight to my pay runs is a great time saver. I can also create personal deductions for each employee.
Chris Marini | TrustRadius Reviewer

Support Rating

Core HR

No score
No answers yet
No answers on this topic

Zenefits

Zenefits 6.6
Based on 33 answers
This is my only low mark for Zenefits. The support and customer service is online-based - via email or live chat. However, the back and forth can be tedious and inefficient when a simple phone call could get to a solution quicker. Even so, the other benefits outweigh this annoyance and thankfully, issues aren't very frequent
Joy Wilson (she/her) | TrustRadius Reviewer

Alternatives Considered

Core HR

Core HR is not as robust and does not allow the same functionality but does provide similar functionality based on the size of our organization.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

Zenefits

We were looking for a company that integrated specifically with Quickbooks and Zenefits was the only company that checked all of the boxes. It had Time and Attendance, Performance Managment, PTO, and sent updates to Quickbooks. There were added bonuses and perks that other systems did not offer and two of the other companies we looked at were identical interfaces, just branded separately
Elisha Ritchey | TrustRadius Reviewer

Return on Investment

Core HR

  • Still to new to determine.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

Zenefits

  • Positive--saves us time by automating emails and processes
  • Positive--easy for employees to transparently view their benefits
  • Negative--our PTO is always messed up without fail every year
  • Positive--easy enough to add new fields into the system to track pertinent data and report on it
Sandy Nahra | TrustRadius Reviewer

Screenshots

Pricing Details

Core HR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Zenefits

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$8*

* per employee per month

Rating Summary

Likelihood to Recommend

Core HR
7.0
Zenefits
7.5

Likelihood to Renew

Core HR
Zenefits
8.9

Usability

Core HR
Zenefits
8.9

Support Rating

Core HR
Zenefits
6.6

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