CoreIntegrator Workflow vs Certify, by Emburse

Likelihood to Recommend

I have found CoreIntegrator to work well for our needs as an Accounts Payable workflow solution. The system was implemented with very little internal technical assistance. It can be administered by a business user without a great deal of technical knowledge because the CI support staff is knowledgeable and helpful.

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Verified User

Manager in Finance and Accounting

Insurance Company, 501-1000 employees

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Certify is excellent as a platform. It allows for integrations with common systems like Amtrav and can be used for more than simple expense reporting. It is excellent for the small to medium business market and handles most things very well. Beware if integrations break as it is difficult to get support on the platform itself.

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Tristan Dobbs

Vice President of Shared Services

CloudbakersComputer Software, 51-200 employees

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Feature Rating Comparison

CoreIntegrator Workflow

Certify, by Emburse

Mobile Application

Pros

Integration to Great Plains
Simple to use

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Verified User

C-Level Executive in Information Technology

Education Management Company, 1001-5000 employees

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Customer service/support: They have an incredible team. We are fans of the chat option and 99.9% of the time our issues are solved within a 5-minute window.
Listening to customers: they are always looking for ways to improve their product. They have free conferences sprinkled around various cities. They are worth trending. They provide "what's new in Certify" as well as round-table discussions specifically addressing how their customers are using the product and what they have learned along the way.
Keeping their product up to date: Certify takes back various suggestions from the conference to enhance their product. I have been at every conference they have had and have actually seen customer suggestions get implemented into the program.

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Verified User

Executive in Finance and Accounting

Information Technology and Services Company, 51-200 employees

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Cons

The system administration is somewhat difficult for someone that is not highly technical.
Deleted or removed items appear in search results.

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Verified User

Manager in Finance and Accounting

Insurance Company, 501-1000 employees

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The ability to add a receipt after a report has been submitted would be helpful. This would simplify processing as opposed to disapproving the report and sending it back to the user for correction and re-submission.
Though not a fault of Certify, our users drive multiple destinations every day, rather than occasional trips from city A to city B. Therefore, capturing mileage is a time-consuming process for our users.

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Verified User

Administrator in Finance and Accounting

Wholesale Company, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Certify, by Emburse 8.1

Based on 37 answers

I am very used to Certify's components. But some users that I manage still have a hard time fixing their expense reports no matter how many times I try to teach them. The Editing expense Report and Adding Expense Report option sometimes gets confusing and causes some employees to enter transactions twice. There should be a better layout to make it easier for them to edit and finish their expense reports. I try to teach Certify as much as I can, but the usability should be a bit easier so it is less confusing.

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Verified User

Employee in Finance and Accounting

Arts and Crafts Company, 51-200 employees

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Support Rating

CoreIntegrator Workflow 7.7

Based on 2 answers

Sometimes we receive slow responses.

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Verified User

C-Level Executive in Information Technology

Education Management Company, 1001-5000 employees

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Certify, by Emburse 9.1

Based on 2 answers

I always get an English speaking person very quickly on the phone.

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Brad Nicholson

Owner

Elite Automation LLCAccounting, 1-10 employees

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Alternatives Considered

No answers on this topic

I have only discussed the comparison of Certify to Concur by users, and our users seem to be happier with Certify. I have not had much experience with T&E expense software. Therefore, when I started using Certify, I expected to have problems, but with Certify's help desk and Online support, I did fine.

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Linda Lavella

Senior Manager, Corporate Accounting

Enzo Biochem, Inc.Hospital & Health Care, 201-500 employees

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Return on Investment

CoreIntegrator has allowed us to remove two timely manual processes that have provided positive ROI.
CoreIntegrator accomplished all our objectives and more.

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Verified User

Manager in Finance and Accounting

Insurance Company, 501-1000 employees

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Saves time as compared to a paper expense tracking process, but isn’t as efficient as some competitors. ROI is entirely dependent on what method your organization used previously.
Allows for a clean expense report workflow. Receipts easily flow from the submitter to the approver and to accounting. It eliminates some potential errors that may occur in a more manual process.

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Verified User

Manager in Finance and Accounting

Real Estate Company, 501-1000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Required

$8*

* Expense report

Rating Summary

CoreIntegrator Workflow

Certify, by Emburse

CoreIntegrator Workflow

Certify, by Emburse

CoreIntegrator Workflow

Certify, by Emburse

CoreIntegrator Workflow vs Certify, by Emburse