CoreIntegrator Workflow vs. ServiceNow Now Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CoreIntegrator Workflow
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
CoreIntegrator in Hummelstown provides AP Automation, built on the CoreIntegrator Workflow platform their solution provides organizations with made-to-order forms and workflows to meet purchasing workflow needs. Automate the Purchasing Department by streamlining Purchase Requisition, PO Matching and Journal Entry processes.N/A
ServiceNow Now Platform
Score 8.6 out of 10
N/A
The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.N/A
Pricing
CoreIntegrator WorkflowServiceNow Now Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CoreIntegrator WorkflowServiceNow Now Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSince the final solution is catered to the specific needs of the customer, the pricing varies from case to case.
More Pricing Information
Community Pulse
CoreIntegrator WorkflowServiceNow Now Platform
Top Pros
Top Cons
Best Alternatives
CoreIntegrator WorkflowServiceNow Now Platform
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.5 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CoreIntegrator WorkflowServiceNow Now Platform
Likelihood to Recommend
10.0
(3 ratings)
9.0
(24 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
8.7
(17 ratings)
Support Rating
7.7
(2 ratings)
8.6
(19 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.4
(7 ratings)
Professional Services
-
(0 ratings)
8.2
(3 ratings)
User Testimonials
CoreIntegrator WorkflowServiceNow Now Platform
Likelihood to Recommend
CoreIntegrator
I have found CoreIntegrator to work well for our needs as an Accounts Payable workflow solution. The system was implemented with very little internal technical assistance. It can be administered by a business user without a great deal of technical knowledge because the CI support staff is knowledgeable and helpful.
Read full review
ServiceNow
Using it in the application support team is worth it as it is capable of carrying a lot of information. But using it for a Service Desk operation might not be of much use as it won't be used up to its full potential and will be costly as compared to other alternatives available in the market.
Read full review
Pros
CoreIntegrator
  • Integration to Great Plains
  • Simple to use
Read full review
ServiceNow
  • The best ITSM management just in 1 tool.
  • User friendly for no IT people when they must raise a IT issue.
  • It offer very good workflow during incident or request item.
Read full review
Cons
CoreIntegrator
  • The system administration is somewhat difficult for someone that is not highly technical.
  • Deleted or removed items appear in search results.
Read full review
ServiceNow
  • Providing admins/devs with easier mechanisms for providing businss stakeholders with self-service admin capabilities across the platform
  • Tutorials on how to be the best at reporting in servicenow
  • Guided tour functionaltiy is a bit rigid and could use more workflow capabilities
  • Making it easier to push form variables to the user so there is more context when providing an approval. The out of box approval UI/form is terrible in my opinion.
Read full review
Likelihood to Renew
CoreIntegrator
No answers on this topic
ServiceNow
Everybody in the company is happy to use ServiceNow. All people are happy to use a user-friendly web tool in order to open IT incidents. IT people can easily support people with a stable and solid tool.
Read full review
Usability
CoreIntegrator
No answers on this topic
ServiceNow
As a regular user of the ServiceNow platform, including the incident management, change management and enterprise application management modules, I find that I am able to competently use the platform with minimal training and assistance. User guides are available from the vendor if required. The customisable front-end that we use in the organisation as an ordering tool for internal IT services is very easy to use, and makes searching for the required IT service simple for business users.
Read full review
Support Rating
CoreIntegrator
Sometimes we receive slow responses.
Read full review
ServiceNow
We have many levels of interaction with ServiceNow. The first line of support sometimes is not equipped to resolve more complex issues, but the escalation process is clearly defined and followed with limited friction. Our account team is very responsive and willing to brainstorm ideas to improve and increase usage. We also have direct interaction with product teams to see previews of new features and at times to provide input to influence implementation details.
Read full review
Alternatives Considered
CoreIntegrator
We didn't review another product because CoreIntegrator so perfectly met our needs.
Read full review
ServiceNow
ServiceNow is by far a better tool over Remedy. Its ability to integrate so seamlessly to so many tools allows for plenty of opportunity to streamline and improve processes. Servicenow has intuitive flows that allow you to quickly pivot if process change. Its adaptiveness is what makes it far better solution over Remedy
Read full review
Contract Terms and Pricing Model
CoreIntegrator
No answers on this topic
ServiceNow
1. It is not great when they can't seperate apps/products from a particular sku, forcing you to make a business case for a larger portion of functionlity than your current business case seeks to address. 2. ServiceNow reps are able to work with you when economies of scale are projected out. They are willing to start at a desired tier and provide pricing at applicable upgraded tiers
Read full review
Professional Services
CoreIntegrator
No answers on this topic
ServiceNow
Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
Read full review
Return on Investment
CoreIntegrator
  • Time saving outweighs the cost.
  • Ease of use is so much better than most software solutions.
Read full review
ServiceNow
  • Ensuring good service support internally and externally has triggered opportunities to sustain good links with everyone and opened the door to more sales and successful business and ServiceNow has been key in all this, so the investment came back to us faster than expected.
Read full review
ScreenShots

CoreIntegrator Workflow Screenshots

Screenshot of Invoice processingScreenshot of Items assigned to user for review