CoreMedia vs. Salesforce Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CoreMedia
Score 8.0 out of 10
N/A
CoreMedia is a global provider of web content management software headquartered in San Francisco and Hamburg, Germany, with offices in Singapore and London. CoreMedia CMS, or CoreMedia 7, is a Java-based web content management and publishing system supporting high traffic, multi-language, multi-channel publishing.N/A
Salesforce Commerce Cloud
Score 8.0 out of 10
N/A
Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.
$4
per month
Pricing
CoreMediaSalesforce Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CoreMediaSalesforce Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsB2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value
More Pricing Information
Community Pulse
CoreMediaSalesforce Commerce Cloud
Top Pros
Top Cons
Features
CoreMediaSalesforce Commerce Cloud
Security
Comparison of Security features of Product A and Product B
CoreMedia
5.0
2 Ratings
46% below category average
Salesforce Commerce Cloud
-
Ratings
Role-based user permissions5.02 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
CoreMedia
7.0
1 Ratings
14% below category average
Salesforce Commerce Cloud
-
Ratings
API7.01 Ratings00 Ratings
Internationalization / multi-language7.01 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
CoreMedia
7.2
2 Ratings
5% below category average
Salesforce Commerce Cloud
-
Ratings
WYSIWYG editor10.01 Ratings00 Ratings
Code quality / cleanliness7.01 Ratings00 Ratings
Admin section7.01 Ratings00 Ratings
Page templates4.52 Ratings00 Ratings
Library of website themes7.01 Ratings00 Ratings
Mobile optimization / responsive design7.01 Ratings00 Ratings
Publishing workflow8.02 Ratings00 Ratings
Form generator7.01 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
CoreMedia
6.0
2 Ratings
17% below category average
Salesforce Commerce Cloud
-
Ratings
Content taxonomy6.02 Ratings00 Ratings
SEO support5.02 Ratings00 Ratings
Bulk management5.02 Ratings00 Ratings
Availability / breadth of extensions7.01 Ratings00 Ratings
Community / comment management7.01 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
CoreMedia
-
Ratings
Salesforce Commerce Cloud
7.9
34 Ratings
3% above category average
Product catalog & listings00 Ratings8.631 Ratings
Product management00 Ratings8.331 Ratings
Bulk product upload00 Ratings8.830 Ratings
Branding00 Ratings7.030 Ratings
Mobile storefront00 Ratings7.328 Ratings
Product variations00 Ratings7.932 Ratings
Website integration00 Ratings7.831 Ratings
Visual customization00 Ratings8.232 Ratings
CMS00 Ratings6.829 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
CoreMedia
-
Ratings
Salesforce Commerce Cloud
8.0
29 Ratings
5% above category average
Abandoned cart recovery00 Ratings8.524 Ratings
Checkout user experience00 Ratings7.629 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
CoreMedia
-
Ratings
Salesforce Commerce Cloud
8.7
27 Ratings
4% above category average
eCommerce security00 Ratings8.727 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
CoreMedia
-
Ratings
Salesforce Commerce Cloud
8.1
30 Ratings
8% above category average
Promotions & discounts00 Ratings8.728 Ratings
Personalized recommendations00 Ratings8.430 Ratings
SEO00 Ratings7.126 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
CoreMedia
-
Ratings
Salesforce Commerce Cloud
8.2
32 Ratings
5% above category average
Multi-site management00 Ratings8.528 Ratings
Order processing00 Ratings8.629 Ratings
Inventory management00 Ratings7.928 Ratings
Shipping00 Ratings8.024 Ratings
Custom functionality00 Ratings8.130 Ratings
Best Alternatives
CoreMediaSalesforce Commerce Cloud
Small Businesses
Kentico Xperience
Kentico Xperience
Score 7.1 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CoreMediaSalesforce Commerce Cloud
Likelihood to Recommend
6.0
(7 ratings)
8.0
(45 ratings)
Likelihood to Renew
5.6
(5 ratings)
7.8
(11 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(3 ratings)
In-Person Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
8.0
(2 ratings)
User Testimonials
CoreMediaSalesforce Commerce Cloud
Likelihood to Recommend
CoreMedia
I think this CMS is best suited as an enterprise level system. For small, or simple sites, there are better options, but for large high-traffic sites, this is a great CMS.
Read full review
Salesforce
Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
Read full review
Pros
CoreMedia
  • Allows many staff members to contribute content to various portions of our website, and allows our Electronic-Communications staff to delegate tasks to these various staff (diffusing the work-load).
  • CoreMedia allows for easy creation of different types of content (like teasers, articles, download objects, links, etc). Permission levels can be set, so only certain staff can upload content such as photos, videos, or audio files.
  • The CoreMedia workflow process is easy to understand and follow. Once a staff member has submitted content for publishing to the web, they can then see who it's been assigned to for review, and at what time. You're able to leave detailed notes and stay abreast of where the workflow is at any given time.
Read full review
Salesforce
  • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
  • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
  • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
Read full review
Cons
CoreMedia
  • Early learning within the company was slow.
  • We elected a customized version of CoreMedia - which in the end may not have been the best decision.
Read full review
Salesforce
  • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
  • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
  • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
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Likelihood to Renew
CoreMedia
CoreMedia continues to refine and deliver new features. They also explore new technologies and trends, like social media integration. The platform is solid and growing. We are also slightly locked into using CoreMedia. Migrating such a large amount of content to another system would likely not be feasible or prudent.
Read full review
Salesforce
A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
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Usability
CoreMedia
No answers on this topic
Salesforce
Overall it's going great. Hoping it can reach very good heights soon.
Read full review
Reliability and Availability
CoreMedia
No answers on this topic
Salesforce
We have only had one instance where the platform went down in the time we have been using it.
Read full review
Support Rating
CoreMedia
No answers on this topic
Salesforce
They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
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In-Person Training
CoreMedia
No answers on this topic
Salesforce
The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
Read full review
Implementation Rating
CoreMedia
Set aside more time than you think you need to migrate content. That is the hard part. Implementing the technology is easy.
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Salesforce
Implementation went fairly smoothly.
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Alternatives Considered
CoreMedia
While CoreMedia has a better workflow, django CMS has a much easier user interface, wysiwyg editor, and is superior on every other level. Django CMS is easier to teach and support, easier to manage and develop, and provides much more flexibility in the development and design areas.
Read full review
Salesforce
When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
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Return on Investment
CoreMedia
  • Increased employee proficiency compared to nothing at all. I really don't have anything else to compare it to though.
  • Reports from Core do not help/.
Read full review
Salesforce
  • It created an impact on our processes greatly where we're now able to assist our users with lesser wait times and higher efficiency
  • Content creation is very easy on the tool
  • It also stores the versions of the processes making it easy to roll back a version if needed
Read full review
ScreenShots