What users are saying about
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Top Rated
335 Ratings

Cornerstone OnDemand

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Top Rated
335 Ratings
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Score 8.4 out of 100
204 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Cornerstone OnDemand

It seems to me that Cornerstone OnDemand is suited for large bureaucracies that have not been exposed to current technology, so they don't know how many features are lacking or how far behind they are with their user interface. I'm not sure I can add more, but [I feel like] Cornerstone OnDemand [is] a system that has been cobbled together badly, so every single change requires an abundance of steps and "touches" to different parts of the system. I wish you allowed me to rate them "0".
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Onboarding

Cornerstone OnDemand
7.6
SAP SuccessFactors
7.6
New hire portal
Cornerstone OnDemand
7.6
SAP SuccessFactors
7.7
Manager tracking tools
Cornerstone OnDemand
7.4
SAP SuccessFactors
7.1
Compliance tracking and reporting
Cornerstone OnDemand
7.9
SAP SuccessFactors

Performance and Goals

Cornerstone OnDemand
8.1
SAP SuccessFactors
8.2
Corporate goal setting
Cornerstone OnDemand
7.8
SAP SuccessFactors
8.1
Subordinate goal setting
Cornerstone OnDemand
8.2
SAP SuccessFactors
Individual goal setting
Cornerstone OnDemand
8.2
SAP SuccessFactors
8.4
Line-of sight-visibility
Cornerstone OnDemand
8.0
SAP SuccessFactors
8.2
Performance tracking
Cornerstone OnDemand
8.3
SAP SuccessFactors
8.1

Performance Management

Cornerstone OnDemand
8.4
SAP SuccessFactors
8.3
Performance plans
Cornerstone OnDemand
8.3
SAP SuccessFactors
8.1
Plan weighting
Cornerstone OnDemand
8.3
SAP SuccessFactors
Manager note taking
Cornerstone OnDemand
8.5
SAP SuccessFactors
Performance improvement plans
Cornerstone OnDemand
8.4
SAP SuccessFactors
7.9
Review status tracking
Cornerstone OnDemand
8.3
SAP SuccessFactors
8.7
Rater nomination workflow
Cornerstone OnDemand
8.0
SAP SuccessFactors
Review reminders
Cornerstone OnDemand
8.4
SAP SuccessFactors
8.2
Workflow restrictions
Cornerstone OnDemand
8.8
SAP SuccessFactors
Multiple review frequency
Cornerstone OnDemand
8.8
SAP SuccessFactors
8.7
Reporting
Cornerstone OnDemand
8.1
SAP SuccessFactors

Succession Planning

Cornerstone OnDemand
7.6
SAP SuccessFactors
8.2
Create succession plans/pools
Cornerstone OnDemand
7.7
SAP SuccessFactors
8.3
Candidate ranking
Cornerstone OnDemand
7.7
SAP SuccessFactors
7.9
Candidate search
Cornerstone OnDemand
7.1
SAP SuccessFactors
8.4
Candidate development
Cornerstone OnDemand
7.9
SAP SuccessFactors
8.2

Recruiting / ATS

Cornerstone OnDemand
6.7
SAP SuccessFactors
5.8
Job Requisition Management
Cornerstone OnDemand
6.2
SAP SuccessFactors
7.3
Company Website Posting
Cornerstone OnDemand
7.1
SAP SuccessFactors
7.5
Publish to Social Media
Cornerstone OnDemand
6.9
SAP SuccessFactors
6.9
Job Search Site Posting
Cornerstone OnDemand
6.6
SAP SuccessFactors
7.3
Customized Application Form
Cornerstone OnDemand
6.4
SAP SuccessFactors
Resume Management
Cornerstone OnDemand
6.4
SAP SuccessFactors
Duplicate Candidate Prevention
Cornerstone OnDemand
5.8
SAP SuccessFactors
6.9
Candidate Search
Cornerstone OnDemand
5.7
SAP SuccessFactors
Applicant Tracking
Cornerstone OnDemand
6.6
SAP SuccessFactors
7.4
Collaboration
Cornerstone OnDemand
6.4
SAP SuccessFactors
Task Creation and Delegation
Cornerstone OnDemand
7.4
SAP SuccessFactors
Email Templates
Cornerstone OnDemand
7.5
SAP SuccessFactors
User Permissions
Cornerstone OnDemand
7.9
SAP SuccessFactors
Notifications and Alerts
Cornerstone OnDemand
7.6
SAP SuccessFactors
7.5
Reporting
Cornerstone OnDemand
6.9
SAP SuccessFactors

Learning Management

Cornerstone OnDemand
8.0
SAP SuccessFactors
Course authoring
Cornerstone OnDemand
7.6
SAP SuccessFactors
Course catalog or library
Cornerstone OnDemand
8.5
SAP SuccessFactors
Player/Portal
Cornerstone OnDemand
8.3
SAP SuccessFactors
Learning content
Cornerstone OnDemand
8.2
SAP SuccessFactors
Mobile friendly
Cornerstone OnDemand
7.3
SAP SuccessFactors
Progress tracking & certifications
Cornerstone OnDemand
8.2
SAP SuccessFactors
Assignments
Cornerstone OnDemand
8.6
SAP SuccessFactors
Compliance management
Cornerstone OnDemand
8.2
SAP SuccessFactors
Learning administration
Cornerstone OnDemand
8.4
SAP SuccessFactors
Learning reporting & analytics
Cornerstone OnDemand
8.2
SAP SuccessFactors
Social learning
Cornerstone OnDemand
6.7
SAP SuccessFactors

Human Resource Management

Cornerstone OnDemand
SAP SuccessFactors
7.9
Employee demographic data
Cornerstone OnDemand
SAP SuccessFactors
7.3
Employment history
Cornerstone OnDemand
SAP SuccessFactors
8.2
Job profiles and administration
Cornerstone OnDemand
SAP SuccessFactors
7.3
Workflow for transfers, promotions, pay raises, etc.
Cornerstone OnDemand
SAP SuccessFactors
7.5
Organizational charting
Cornerstone OnDemand
SAP SuccessFactors
8.6
Organization and location management
Cornerstone OnDemand
SAP SuccessFactors
8.5
Compliance data (COBRA, OSHA, etc.)
Cornerstone OnDemand
SAP SuccessFactors
8.1

Payroll Management

Cornerstone OnDemand
SAP SuccessFactors
8.3
Pay calculation
Cornerstone OnDemand
SAP SuccessFactors
8.4
Support for external payroll vendors
Cornerstone OnDemand
SAP SuccessFactors
7.8
Off-cycle/On-Demand payment
Cornerstone OnDemand
SAP SuccessFactors
10.0
Benefit plan administration
Cornerstone OnDemand
SAP SuccessFactors
8.2
Direct deposit files
Cornerstone OnDemand
SAP SuccessFactors
8.1
Salary revision and increment management
Cornerstone OnDemand
SAP SuccessFactors
8.2
Reimbursement management
Cornerstone OnDemand
SAP SuccessFactors
7.4

Leave and Attendance Management

Cornerstone OnDemand
SAP SuccessFactors
8.9
Approval workflow
Cornerstone OnDemand
SAP SuccessFactors
9.2
Balance details
Cornerstone OnDemand
SAP SuccessFactors
8.8
Annual carry-forward and encashment
Cornerstone OnDemand
SAP SuccessFactors
8.6

Employee Self Service

Cornerstone OnDemand
SAP SuccessFactors
8.3
View and generate pay and benefit information
Cornerstone OnDemand
SAP SuccessFactors
8.3
Update personal information
Cornerstone OnDemand
SAP SuccessFactors
8.3
View company policy documentation
Cornerstone OnDemand
SAP SuccessFactors
8.1
Employee recognition
Cornerstone OnDemand
SAP SuccessFactors
8.1
View job history
Cornerstone OnDemand
SAP SuccessFactors
8.7

Asset Management

Cornerstone OnDemand
SAP SuccessFactors
7.5
Tracking of all physical assets
Cornerstone OnDemand
SAP SuccessFactors
7.5

HR Reporting

Cornerstone OnDemand
SAP SuccessFactors
6.6
Report builder
Cornerstone OnDemand
SAP SuccessFactors
6.7
Pre-built reports
Cornerstone OnDemand
SAP SuccessFactors
6.3
Ability to combine HR data with external data
Cornerstone OnDemand
SAP SuccessFactors
6.7

Pros

Cornerstone OnDemand

  • The level of automation that's possible within the system makes repetitive tasks like annual training a breeze when configured appropriately.
  • The flexibility of the latest reporting capabilities with Cornerstone OnDemand allows for a vast range of data tracking.
  • With good implementation, the system can essentially be configured to capture, track, and house almost any level or kind of data associated with a user.
Clyde Parson | TrustRadius Reviewer

SAP SuccessFactors

  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
Anonymous | TrustRadius Reviewer

Cons

Cornerstone OnDemand

  • Customization. Editing the performance review questions was limited and confusing.
  • Saving work. Dozens of employees would type directly into the performance review question boxes only for the system to refresh and not save their work. This is because the system logs you out after a short time on the website.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
  • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
  • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Adam Kasten, PHR | TrustRadius Reviewer

Likelihood to Renew

Cornerstone OnDemand

Cornerstone OnDemand 9.5
Based on 25 answers
As long as pricing stays reasonable, we will likely stay with Cornerstone for at least one more contract renewal. It would be a large task to migrate all of our content to a new system. However, the LMS landscape is diversifying with new startups that are showing some real innovation.
Jamie Drahos | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 7.0
Based on 12 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Cornerstone OnDemand

Cornerstone OnDemand 8.3
Based on 25 answers
The system is huge so, even after using it as an administrator for a few years, I still find there are lots of pieces and things I do not know. Some of the more everyday tasks have cumbersome user interfaces that you become accustomed to but would be greatly helped by a redesign. The availability of assistance articles and the new knowledge bank help greatly with usability as you have a quick place you can go to for help with figuring out how to do various tasks.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 2 answers
To develop all objectivity of researches.
Anton Smorodin | TrustRadius Reviewer

Reliability and Availability

Cornerstone OnDemand

Cornerstone OnDemand 9.0
Based on 4 answers
It was down for a couple of hours in our first month. Occasionally, in the evening we have trouble logging in even though it is not a maintenance window.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Performance

Cornerstone OnDemand

Cornerstone OnDemand 3.0
Based on 4 answers
Pages do not load quickly. Often times any action or selection of a box, drop down, check, pretty much ANY Javascript interaction causes the whole entire page to load/reload/start doing something in the background. This makes a nightmare for having to mass edit courses or upload ILT sessions. It's the one of the archaic web designs they use that really bugs me as an admin and makes working in the portal at times intolerable and insufferable
Joseph Madere | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Support Rating

Cornerstone OnDemand

Cornerstone OnDemand 6.1
Based on 35 answers
They are still working out issues with their support ticket system. I think we are now experienced enough that when we submit a ticket, there is not a quick easy answer and involves higher levels of support so it does tend to take a LONG time to get assistance. When there is a major issue, their communication is getting better but when you have a defect to report or a high level support it's going to be a while. They do have EXCELLENT online help, a very active online community where customers help customers and great user groups so there is other avenues of help
Melissa Odom | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 6.6
Based on 21 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

In-Person Training

Cornerstone OnDemand

Cornerstone OnDemand 4.3
Based on 2 answers
Very personable and patient. Features that I'm sure to them are very simple and repetitive were trained with patience and understanding.
Joseph Madere | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Online Training

Cornerstone OnDemand

Cornerstone OnDemand 4.9
Based on 5 answers
The online modules are pretty good. You can access them at any time, which we have done. You learn a lot in the beginning, but having the ability to retake short lessons when you are working on those items was very helpful.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Cornerstone OnDemand

Cornerstone OnDemand 8.3
Based on 19 answers
Dig deep on what your current processes are and how they match up to Cornerstone OnDemand functionality. It's not that the Cornerstone OnDemand is bad, it just the amount of work it requires you to do to get your current data to fit into their system.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Alternatives Considered

Cornerstone OnDemand

I wasn't involved in the selection at my current company. However, at my previous company, Absorb was a very close contender due to their modern and vibrant portal features, but we decided to stick with Cornerstone because of ease of configuration for our compliance training program and security permissions/constraints
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
Anonymous | TrustRadius Reviewer

Scalability

Cornerstone OnDemand

Cornerstone OnDemand 10.0
Based on 1 answer
It can accomodate any number of users (that you're willing to pay for) and serves as a training archive
Joseph Madere | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Return on Investment

Cornerstone OnDemand

  • We are tracking learning and performance and using it to direct career growth and goal planning.
  • We have increased employee engagement in HR activities with 4 consecutive years of YOY increases in employee directed learning initiatives.
  • We have created learning content for new hires, career pathing, and compliance that we never had before.
Jennifer Goodwin, SPHR, SHRM-SCP | TrustRadius Reviewer

SAP SuccessFactors

  • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
  • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
  • Consolidating performance to pay outputs reduced time in some manual audit processes.
Tony Deblauwe | TrustRadius Reviewer

Screenshots

Pricing Details

Cornerstone OnDemand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

* One-time fee

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cornerstone OnDemand
8.3
SAP SuccessFactors
7.1

Likelihood to Renew

Cornerstone OnDemand
9.5
SAP SuccessFactors
7.0

Usability

Cornerstone OnDemand
8.3
SAP SuccessFactors
8.0

Reliability and Availability

Cornerstone OnDemand
9.0
SAP SuccessFactors

Performance

Cornerstone OnDemand
3.0
SAP SuccessFactors

Support Rating

Cornerstone OnDemand
6.1
SAP SuccessFactors
6.6

In-Person Training

Cornerstone OnDemand
4.3
SAP SuccessFactors

Online Training

Cornerstone OnDemand
4.9
SAP SuccessFactors
8.0

Implementation Rating

Cornerstone OnDemand
8.3
SAP SuccessFactors

Scalability

Cornerstone OnDemand
10.0
SAP SuccessFactors

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