What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
362 Ratings
40 Ratings

Cornerstone OnDemand

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
362 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.7 out of 100

Likelihood to Recommend

Cornerstone OnDemand

I think CSOD is great for most organizations it does have a hefty price tag so making sure the robustness is leveraged is important when choosing the correct system for your organization. I appreciate that they have quarterly releases so the product is getting updates often versus some other LMSs when that is less frequent.
Tina Pegar | TrustRadius Reviewer

SmartSearch

I think our environment has stretched SmS and their capabilities (positively) but we have grown together and developed an enormously capable system together that is now very well integrated into our business. For doing applicant tracking, requisition management and offer management that has really been strong. I think we can partner together and build some better analytics and reporting capabilities that would be better suited for our business.
EJ Meier | TrustRadius Reviewer

Feature Rating Comparison

Onboarding

Cornerstone OnDemand
7.7
SmartSearch
New hire portal
Cornerstone OnDemand
7.6
SmartSearch
Manager tracking tools
Cornerstone OnDemand
7.4
SmartSearch
Compliance tracking and reporting
Cornerstone OnDemand
8.2
SmartSearch

Performance and Goals

Cornerstone OnDemand
8.3
SmartSearch
Corporate goal setting
Cornerstone OnDemand
8.0
SmartSearch
Subordinate goal setting
Cornerstone OnDemand
8.3
SmartSearch
Individual goal setting
Cornerstone OnDemand
8.4
SmartSearch
Line-of sight-visibility
Cornerstone OnDemand
8.2
SmartSearch
Performance tracking
Cornerstone OnDemand
8.5
SmartSearch

Performance Management

Cornerstone OnDemand
8.3
SmartSearch
Performance plans
Cornerstone OnDemand
8.2
SmartSearch
Plan weighting
Cornerstone OnDemand
8.2
SmartSearch
Manager note taking
Cornerstone OnDemand
8.5
SmartSearch
Performance improvement plans
Cornerstone OnDemand
8.3
SmartSearch
Review status tracking
Cornerstone OnDemand
8.2
SmartSearch
Rater nomination workflow
Cornerstone OnDemand
8.1
SmartSearch
Review reminders
Cornerstone OnDemand
8.2
SmartSearch
Workflow restrictions
Cornerstone OnDemand
8.7
SmartSearch
Multiple review frequency
Cornerstone OnDemand
8.7
SmartSearch
Reporting
Cornerstone OnDemand
7.9
SmartSearch

Succession Planning

Cornerstone OnDemand
7.7
SmartSearch
Create succession plans/pools
Cornerstone OnDemand
8.1
SmartSearch
Candidate ranking
Cornerstone OnDemand
7.8
SmartSearch
Candidate search
Cornerstone OnDemand
7.1
SmartSearch
Candidate development
Cornerstone OnDemand
7.9
SmartSearch

Recruiting / ATS

Cornerstone OnDemand
6.3
SmartSearch
3.3
Job Requisition Management
Cornerstone OnDemand
5.9
SmartSearch
3.6
Company Website Posting
Cornerstone OnDemand
6.2
SmartSearch
3.8
Publish to Social Media
Cornerstone OnDemand
6.5
SmartSearch
1.2
Job Search Site Posting
Cornerstone OnDemand
6.2
SmartSearch
1.3
Customized Application Form
Cornerstone OnDemand
5.7
SmartSearch
7.5
Resume Management
Cornerstone OnDemand
6.0
SmartSearch
2.2
Duplicate Candidate Prevention
Cornerstone OnDemand
5.4
SmartSearch
8.3
Candidate Search
Cornerstone OnDemand
5.4
SmartSearch
2.8
Applicant Tracking
Cornerstone OnDemand
5.9
SmartSearch
3.9
Collaboration
Cornerstone OnDemand
6.0
SmartSearch
1.3
Task Creation and Delegation
Cornerstone OnDemand
6.4
SmartSearch
1.2
Email Templates
Cornerstone OnDemand
7.0
SmartSearch
2.4
User Permissions
Cornerstone OnDemand
7.5
SmartSearch
1.3
Notifications and Alerts
Cornerstone OnDemand
7.2
SmartSearch
2.0
Reporting
Cornerstone OnDemand
6.8
SmartSearch
6.7

Learning Management

Cornerstone OnDemand
8.1
SmartSearch
Course authoring
Cornerstone OnDemand
7.6
SmartSearch
Course catalog or library
Cornerstone OnDemand
8.6
SmartSearch
Player/Portal
Cornerstone OnDemand
8.3
SmartSearch
Learning content
Cornerstone OnDemand
8.2
SmartSearch
Mobile friendly
Cornerstone OnDemand
7.2
SmartSearch
Progress tracking & certifications
Cornerstone OnDemand
8.2
SmartSearch
Assignments
Cornerstone OnDemand
8.7
SmartSearch
Compliance management
Cornerstone OnDemand
8.2
SmartSearch
Learning administration
Cornerstone OnDemand
8.5
SmartSearch
Learning reporting & analytics
Cornerstone OnDemand
8.3
SmartSearch
Social learning
Cornerstone OnDemand
6.6
SmartSearch

Pros

Cornerstone OnDemand

  • The user group community is unlike any other. It is easy to connect with other clients and the CSOD team is actively engaged, always interested in what clients want and need.
  • Vast content catalog from a wide variety of providers. Content delivery service makes my job easier. I don't have to deal with course files and metadata!
  • Ease of use for non-admin admins! I was not a LMS administrator prior to implementation so I learned as I went which was fully supported by the robust training available to system admins.
Anonymous | TrustRadius Reviewer

SmartSearch

  • The search functions are outstanding. It is the reason we originally went with SmartSearch many years ago. The ability to do very simple or complex searches gives the recruiting staff great flexibility in how they look for and narrow down candidates.
  • The hire and onboarding traks allow us to create very specific processes we want our staff to follow to insure a consistent and repeatable result. I can create traks that can be very general or traks that literally provide emails and reminders to all of the players (recruiters, managers, candidates, etc...) every step of the way. This is particularly helpful where we have customers who have extremely stringent contractual guidelines that must be followed.
  • Support. Their customer support is second to none. We always joke that they are our favorite vendor to deal with.... Anytime we have an issue or question. They are there to walk us through it. The training is on target and the staff has always been friendly and more than eager to help make us successful with the tool.
David Stafford | TrustRadius Reviewer

Cons

Cornerstone OnDemand

  • Reduce the number of clicks: for competencies bank management, it is necessary to save twice at least before submitting any modification.
  • Allow sorting by different means (names, ID etc), by default competencies are listed by alphabetical order which for our particular field is not the most convenient.
Anonymous | TrustRadius Reviewer

SmartSearch

  • SmartSearch has a steep learning curve if you want to extensively use the features like automated tasks and the report writer
  • Technical support is spotty and sometimes very frustrating, they don't respond for weeks at a time.
  • SmartSearch user interface is old and has far less ability to customize the interface than other tracking systems
  • SmartSearch has virtually no ability to connect directly with other software and allows now other software to connect in - so no Microsoft Flow, no Zapier, no mail parser, etc. and since Smart Search capabilities are limited, not being able to integrate it with other platforms easily is unfortunate.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cornerstone OnDemand

Cornerstone OnDemand 9.9
Based on 26 answers
As long as pricing stays reasonable, we will likely stay with Cornerstone for at least one more contract renewal. It would be a large task to migrate all of our content to a new system. However, the LMS landscape is diversifying with new startups that are showing some real innovation.
Jamie Drahos | TrustRadius Reviewer

SmartSearch

SmartSearch 3.0
Based on 18 answers
I believe over the past 30 or so pages (or so it seems), you have every reason for my business to continue as a SmartSearch ATS client and user. The support is off the charts great the few times I need them (generally not even once per year). My business has been a client since 2004. That should say it all.
Bill Humbert | TrustRadius Reviewer

Usability

Cornerstone OnDemand

Cornerstone OnDemand 8.7
Based on 26 answers
The system is huge so, even after using it as an administrator for a few years, I still find there are lots of pieces and things I do not know. Some of the more everyday tasks have cumbersome user interfaces that you become accustomed to but would be greatly helped by a redesign. The availability of assistance articles and the new knowledge bank help greatly with usability as you have a quick place you can go to for help with figuring out how to do various tasks.
Anonymous | TrustRadius Reviewer

SmartSearch

SmartSearch 7.9
Based on 10 answers
There are so many facets of SmartSearch, that to know everything about it is nearly impossible. While it is mainly straight forward, there is a lot. After using the program for a while, you become pretty comfortable with the basics and can start adding some of the other features.
Rachel Hamilton Probst | TrustRadius Reviewer

Reliability and Availability

Cornerstone OnDemand

Cornerstone OnDemand 9.0
Based on 4 answers
It was down for a couple of hours in our first month. Occasionally, in the evening we have trouble logging in even though it is not a maintenance window.
Anonymous | TrustRadius Reviewer

SmartSearch

SmartSearch 10.0
Based on 3 answers
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.
Bill Humbert | TrustRadius Reviewer

Performance

Cornerstone OnDemand

Cornerstone OnDemand 3.0
Based on 4 answers
Pages do not load quickly. Often times any action or selection of a box, drop down, check, pretty much ANY Javascript interaction causes the whole entire page to load/reload/start doing something in the background. This makes a nightmare for having to mass edit courses or upload ILT sessions. It's the one of the archaic web designs they use that really bugs me as an admin and makes working in the portal at times intolerable and insufferable
Joseph Madere | TrustRadius Reviewer

SmartSearch

No score
No answers yet
No answers on this topic

Support Rating

Cornerstone OnDemand

Cornerstone OnDemand 6.6
Based on 39 answers
I included this information in my overall review, but I thought ADP was THE vendor to highlight for their bad customer service. [I feel] Cornerstone OnDemand goes above and beyond (or should I say down and below) anything ADP had set up for customer support: Only certain people can call / email directly if there are issues, so you must play "telephone" a bit to get your issue defined clearly; you can sign up for a weekly "office hours" session, but you must queue up and then listen to other customers as they try to resolve their issues; you can submit recommendations, but you NEVER hear back or your recommendation is just dismissed.
Anonymous | TrustRadius Reviewer

SmartSearch

SmartSearch 7.2
Based on 9 answers
Once you get the 1 person on the phone they are very knowledgeable and tend to solve the problem. The issue is there are not enough resources to handle all the clients. Their primary clients are "recruiting firms" and I think that is where most of the their support resources go
Debbie Personette | TrustRadius Reviewer

In-Person Training

Cornerstone OnDemand

Cornerstone OnDemand 4.3
Based on 2 answers
Very personable and patient. Features that I'm sure to them are very simple and repetitive were trained with patience and understanding.
Joseph Madere | TrustRadius Reviewer

SmartSearch

No score
No answers yet
No answers on this topic

Online Training

Cornerstone OnDemand

Cornerstone OnDemand 4.7
Based on 5 answers
The online modules are pretty good. You can access them at any time, which we have done. You learn a lot in the beginning, but having the ability to retake short lessons when you are working on those items was very helpful.
Anonymous | TrustRadius Reviewer

SmartSearch

No score
No answers yet
No answers on this topic

Implementation Rating

Cornerstone OnDemand

Cornerstone OnDemand 8.4
Based on 19 answers
Dig deep on what your current processes are and how they match up to Cornerstone OnDemand functionality. It's not that the Cornerstone OnDemand is bad, it just the amount of work it requires you to do to get your current data to fit into their system.
Anonymous | TrustRadius Reviewer

SmartSearch

SmartSearch 6.0
Based on 5 answers
Using the basic functions of SmartSearch is an easy implementation. But consider carefully what your organization needs to really drive placements. Because we only did a basic implementation first, we were caught off guard when later trying to implement more functions and realizing that the capabilities were limited or were difficult to learn and implement and realizing that tech support was not going to be consistent.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cornerstone OnDemand

Cornerstone OnDemand exceeds the features of these other LMS systems by offering more modules and features. CSOD is a one-stop shop LMS for talent management. The robust reporting and customizable options also make this a step above the other Learning Management Systems out there.
Marie Cheshier | TrustRadius Reviewer

SmartSearch

Functionally, SmartSearch is not on the same page as ZipRecruiter. ZipRecruiter as a platform is much more geared toward helping applicants and is essentially a glorified resume database. SmartSearch offers so much more in terms of features and abilities, that would not really be appropriate to try and compare the two. Similarly, the overall use of SmartSearch is an apples and oranges comparison to LinkedIn Talent. LinkedIn is great for sourcing and attracting talent, but in terms of tracking candidates all the way through a hiring process and tracking a heavy volume of job orders across a variety of states and locations, the two just don't really compare.
Anonymous | TrustRadius Reviewer

Scalability

Cornerstone OnDemand

Cornerstone OnDemand 10.0
Based on 1 answer
It can accomodate any number of users (that you're willing to pay for) and serves as a training archive
Joseph Madere | TrustRadius Reviewer

SmartSearch

No score
No answers yet
No answers on this topic

Return on Investment

Cornerstone OnDemand

  • Our initial goal was to track course compliance. We have met and exceeded that goal. The system provides an easy way for administrators, managers, and learners to track their assignments and course status.
  • Our secondary goals was to increase employee engagement. Once we migrated to their Learner Home page, we saw an increase in non-regulatory course registrations and completions.
Anonymous | TrustRadius Reviewer

SmartSearch

  • That's easy - they have helped us grown and make more money. The core element of their technology (e.g. the ability to search for, identify and contact candidates is excellent).
  • They are a business partner and do their very best to help us succeed.
Travis Medley | TrustRadius Reviewer

Screenshots

Pricing Details

Cornerstone OnDemand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

* One-time fee

SmartSearch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cornerstone OnDemand
8.4
SmartSearch
2.0

Likelihood to Renew

Cornerstone OnDemand
9.9
SmartSearch
3.0

Usability

Cornerstone OnDemand
8.7
SmartSearch
7.9

Reliability and Availability

Cornerstone OnDemand
9.0
SmartSearch
10.0

Performance

Cornerstone OnDemand
3.0
SmartSearch

Support Rating

Cornerstone OnDemand
6.6
SmartSearch
7.2

In-Person Training

Cornerstone OnDemand
4.3
SmartSearch

Online Training

Cornerstone OnDemand
4.7
SmartSearch

Implementation Rating

Cornerstone OnDemand
8.4
SmartSearch
6.0

Scalability

Cornerstone OnDemand
10.0
SmartSearch

Add comparison