What users are saying about
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Top Rated
331 Ratings

Cornerstone OnDemand

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Top Rated
331 Ratings
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Score 7.9 out of 100
3 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

Cornerstone OnDemand

Cornerstone is the #1 Learning Management System for a reason. The Learning Management and Performance Management tools are amazing. I would definitely recommend them to anyone looking for a talent platform. They have room to grow in the recruiting space. I believe that the new tools on the roadmap look promising, however, we ended up removing this tool from our contract and going with another vendor. Cornerstone is not nearly as experienced in the talent acquisition space as it is in talent management.
Jennifer Goodwin, SPHR, SHRM-SCP | TrustRadius Reviewer

Stella Connect

It's suited for any support team, customer experience team, or customer-facing team that wants to measure the satisfaction of their customers. Especially large/scaling support teams that handle inbound support of any kind.
Joelle Waksman | TrustRadius Reviewer

Feature Rating Comparison

Onboarding

Cornerstone OnDemand
7.2
Stella Connect
New hire portal
Cornerstone OnDemand
8.1
Stella Connect
Manager tracking tools
Cornerstone OnDemand
6.8
Stella Connect
Compliance tracking and reporting
Cornerstone OnDemand
6.7
Stella Connect

Performance and Goals

Cornerstone OnDemand
7.8
Stella Connect
Corporate goal setting
Cornerstone OnDemand
7.2
Stella Connect
Subordinate goal setting
Cornerstone OnDemand
8.4
Stella Connect
Individual goal setting
Cornerstone OnDemand
8.3
Stella Connect
Line-of sight-visibility
Cornerstone OnDemand
6.7
Stella Connect
Performance tracking
Cornerstone OnDemand
8.4
Stella Connect

Performance Management

Cornerstone OnDemand
8.0
Stella Connect
Performance plans
Cornerstone OnDemand
8.9
Stella Connect
Plan weighting
Cornerstone OnDemand
7.5
Stella Connect
Manager note taking
Cornerstone OnDemand
7.4
Stella Connect
Performance improvement plans
Cornerstone OnDemand
8.7
Stella Connect
Review status tracking
Cornerstone OnDemand
8.2
Stella Connect
Rater nomination workflow
Cornerstone OnDemand
7.1
Stella Connect
Review reminders
Cornerstone OnDemand
8.4
Stella Connect
Workflow restrictions
Cornerstone OnDemand
6.8
Stella Connect
Multiple review frequency
Cornerstone OnDemand
7.9
Stella Connect
Reporting
Cornerstone OnDemand
8.6
Stella Connect

Succession Planning

Cornerstone OnDemand
8.6
Stella Connect
Create succession plans/pools
Cornerstone OnDemand
7.5
Stella Connect
Candidate ranking
Cornerstone OnDemand
8.8
Stella Connect
Candidate search
Cornerstone OnDemand
8.9
Stella Connect
Candidate development
Cornerstone OnDemand
9.0
Stella Connect

Recruiting / ATS

Cornerstone OnDemand
9.0
Stella Connect
Job Requisition Management
Cornerstone OnDemand
9.1
Stella Connect
Company Website Posting
Cornerstone OnDemand
8.9
Stella Connect
Publish to Social Media
Cornerstone OnDemand
9.2
Stella Connect
Job Search Site Posting
Cornerstone OnDemand
6.9
Stella Connect
Customized Application Form
Cornerstone OnDemand
9.4
Stella Connect
Resume Management
Cornerstone OnDemand
9.1
Stella Connect
Duplicate Candidate Prevention
Cornerstone OnDemand
9.1
Stella Connect
Candidate Search
Cornerstone OnDemand
9.3
Stella Connect
Applicant Tracking
Cornerstone OnDemand
9.2
Stella Connect
Collaboration
Cornerstone OnDemand
9.2
Stella Connect
Task Creation and Delegation
Cornerstone OnDemand
9.2
Stella Connect
Email Templates
Cornerstone OnDemand
9.1
Stella Connect
User Permissions
Cornerstone OnDemand
9.1
Stella Connect
Notifications and Alerts
Cornerstone OnDemand
9.2
Stella Connect
Reporting
Cornerstone OnDemand
9.0
Stella Connect

Learning Management

Cornerstone OnDemand
7.5
Stella Connect
Course authoring
Cornerstone OnDemand
6.7
Stella Connect
Course catalog or library
Cornerstone OnDemand
8.7
Stella Connect
Player/Portal
Cornerstone OnDemand
8.4
Stella Connect
Learning content
Cornerstone OnDemand
8.1
Stella Connect
Mobile friendly
Cornerstone OnDemand
6.6
Stella Connect
Progress tracking & certifications
Cornerstone OnDemand
7.4
Stella Connect
Assignments
Cornerstone OnDemand
7.8
Stella Connect
Compliance management
Cornerstone OnDemand
7.3
Stella Connect
Learning administration
Cornerstone OnDemand
7.6
Stella Connect
Learning reporting & analytics
Cornerstone OnDemand
7.1
Stella Connect
Social learning
Cornerstone OnDemand
6.2
Stella Connect

Pros

Cornerstone OnDemand

  • User friendly and attractive website design.
  • It offers the ability to do online training, or also track face to face, on the job training.
  • It's continuously improving with new features to keep up with the growing demand for online learning.
  • Rather simple admin interface.
Jessica Bussey | TrustRadius Reviewer

Stella Connect

  • The fundamental tool for customer satisfaction is exactly right. The way they allow us as agents to share details about ourselves, and humanize the process, has made a huge impact on the customer experience we provide. Our customers feel more inclined to leave us feedback and it allows us to get a real understanding of each of their individual expectations.
  • Customer Journey. From the beginning through the Sales process, through procurement, through trial and through now being users for over a year, the Stella Connect team has been incredibly helpful, informative and has provided us with the exact amount of interaction we need. They are very good at respecting your time while making sure they get in touch when necessary. New features that are relevant to our use case are sent my way. It's one of the only product update emails I actually read. They're incredibly responsive and very helpful.
Joelle Waksman | TrustRadius Reviewer

Cons

Cornerstone OnDemand

  • Observation checklists can be tricky to navigate
  • Updating content and how that affects Curriculum/re-versioning
  • Certification management can be frustrating for expired users
  • Removing content for terminated employees could be easier, instead of removing content item by item, would be nice to be able to remove all content from active transcript to removed transcript
Stephanie Dorsey | TrustRadius Reviewer

Stella Connect

  • I wish there was more connection with our ticketing systems analytics. We measure KPIs from Stella, but also workflow related metrics within our ticketing system. Right now, managers have to go into multiple platforms to find the corresponding data. I wish Stella had an analytics connection of some kind.
Joelle Waksman | TrustRadius Reviewer

Likelihood to Renew

Cornerstone OnDemand

Cornerstone OnDemand 9.5
Based on 25 answers
As long as pricing stays reasonable, we will likely stay with Cornerstone for at least one more contract renewal. It would be a large task to migrate all of our content to a new system. However, the LMS landscape is diversifying with new startups that are showing some real innovation.
Jamie Drahos | TrustRadius Reviewer

Stella Connect

No score
No answers yet
No answers on this topic

Usability

Cornerstone OnDemand

Cornerstone OnDemand 8.8
Based on 25 answers
Cornerstone OnDemand in general has very good usability. It is easy for end users to start using it. We don`t need to provide any trainings for learners or line managers. At maximum we can create one pager with general information. It is easy to search trainings. You don’t need to know the ID or full name of training.
Andriy Verminskyy | TrustRadius Reviewer

Stella Connect

No score
No answers yet
No answers on this topic

Reliability and Availability

Cornerstone OnDemand

Cornerstone OnDemand 8.2
Based on 2 answers
I've never felt like i've been left high and dry by Cornerstone. we may be frustrated with some problems but they are always there with us working for solutions
Joseph Madere | TrustRadius Reviewer

Stella Connect

No score
No answers yet
No answers on this topic

Performance

Cornerstone OnDemand

Cornerstone OnDemand 2.7
Based on 2 answers
Pages do not load quickly. Often times any action or selection of a box, drop down, check, pretty much ANY Javascript interaction causes the whole entire page to load/reload/start doing something in the background. This makes a nightmare for having to mass edit courses or upload ILT sessions. It's the one of the archaic web designs they use that really bugs me as an admin and makes working in the portal at times intolerable and insufferable
Joseph Madere | TrustRadius Reviewer

Stella Connect

No score
No answers yet
No answers on this topic

Support Rating

Cornerstone OnDemand

Cornerstone OnDemand 6.1
Based on 34 answers
They are still working out issues with their support ticket system. I think we are now experienced enough that when we submit a ticket, there is not a quick easy answer and involves higher levels of support so it does tend to take a LONG time to get assistance. When there is a major issue, their communication is getting better but when you have a defect to report or a high level support it's going to be a while. They do have EXCELLENT online help, a very active online community where customers help customers and great user groups so there is other avenues of help
Melissa Odom | TrustRadius Reviewer

Stella Connect

Stella Connect 10.0
Based on 1 answer
They are the absolute best. My Sales guy Corey D. and my CSM Tim P. are totally a part of the team. They have been incredibly helpful through the process pre and post-sales and have become good friends. I appreciate that I feel like our team's success is always at the forefront of their minds.
Joelle Waksman | TrustRadius Reviewer

In-Person Training

Cornerstone OnDemand

Cornerstone OnDemand 3.9
Based on 2 answers
Very personable and patient. Features that I'm sure to them are very simple and repetitive were trained with patience and understanding.
Joseph Madere | TrustRadius Reviewer

Stella Connect

No score
No answers yet
No answers on this topic

Online Training

Cornerstone OnDemand

Cornerstone OnDemand 5.4
Based on 5 answers
Training was thorough.
Christopher Fox, Ph.D. | TrustRadius Reviewer

Stella Connect

No score
No answers yet
No answers on this topic

Alternatives Considered

Cornerstone OnDemand

Cornerstone OnDemand is lightyears ahead of HealthStream. HealthStream's system is archaic and does not have any features besides basic compliance training. HealthStream is not visually appealing and users simply choose to log in and complete only what has been assigned to them. Cornerstone's catalog is so much more user friendly and inviting.
Chelsea Polette, M.A. | TrustRadius Reviewer

Stella Connect

I actually liked AskNicely, but the UI was better and more aligned with our brand on StellaConnect. Also, the values and research behind how they build and structured their satisfaction surveys really aligned with the experience we wanted to provide to our users.
Joelle Waksman | TrustRadius Reviewer

Scalability

Cornerstone OnDemand

Cornerstone OnDemand 9.1
Based on 1 answer
It can accomodate any number of users (that you're willing to pay for) and serves as a training archive
Joseph Madere | TrustRadius Reviewer

Stella Connect

No score
No answers yet
No answers on this topic

Return on Investment

Cornerstone OnDemand

  • The work my small admin team has done in the past 2 1/2 years, would have cost my company hundreds of thousands of dollars with a 3rd party.
  • Using Cornerstone as an LMS has put our Company on the map for a leader in Learning and Development.
Nina Queen | TrustRadius Reviewer

Stella Connect

  • Implementing Stella Connect was such an easy decision. Before, we were working with "yes, I'm satisfied" or "no, I'm not satisfied" and felt it was an incredibly unclear and polarizing experience, as our users were forced to pick one or the other. Most often, we'd get a negative rating with a comment saying that the experience was fine, but some feature in the product was missing. This left it very difficult for us to really gauge the experience we were providing and how to improve. In addition, agent motivation was incredibly low and impossible to improve because they were left feeling like their scores were not matching their experience. Needless to say, implementing Stella Connect improved all of these issues 10-fold. The ROI has been incredibly substantial. We've been able to improve CSAT scores and properly measure the rate of first attempt resolutions. Team morale is at an all-time high, and our customers even love the experience.
Joelle Waksman | TrustRadius Reviewer

Screenshots

Pricing Details

Cornerstone OnDemand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

* One-time fee

Stella Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cornerstone OnDemand
8.1
Stella Connect
10.0

Likelihood to Renew

Cornerstone OnDemand
9.5
Stella Connect

Usability

Cornerstone OnDemand
8.8
Stella Connect

Reliability and Availability

Cornerstone OnDemand
8.2
Stella Connect

Performance

Cornerstone OnDemand
2.7
Stella Connect

Support Rating

Cornerstone OnDemand
6.1
Stella Connect
10.0

In-Person Training

Cornerstone OnDemand
3.9
Stella Connect

Online Training

Cornerstone OnDemand
5.4
Stella Connect

Implementation Rating

Cornerstone OnDemand
8.0
Stella Connect

Scalability

Cornerstone OnDemand
9.1
Stella Connect

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