Top Rated
64 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 5 out of 100

Likelihood to Recommend

PiiQ by Cornerstone

Well suited for:
  • A busy environment where you want learners to be self-sufficient and to be able to access learning solutions at a time that suits them.
  • For anyone who wants to access learning using different platforms such as iPad, mobile, PC, etc
  • Anyone who needs a more in-depth learning solution rather than an overview of key learning points.
Anonymous | TrustRadius Reviewer

HealthcareSource Performance Manager

In order to be successful in the implementation and progress of PerformanceManager, the organization needs to dedicate internal team members to be trained and communicate with the HealthcareSource team. While they are very supportive, it is essential to have that internal team working with employees and communicating inquires and questions back to HealthcareSource when needed.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

PiiQ by Cornerstone
6.6
HealthcareSource Performance Manager
Course authoring
PiiQ by Cornerstone
6.1
HealthcareSource Performance Manager
Course catalog or library
PiiQ by Cornerstone
6.8
HealthcareSource Performance Manager
Player/Portal
PiiQ by Cornerstone
6.7
HealthcareSource Performance Manager
Learning content
PiiQ by Cornerstone
6.5
HealthcareSource Performance Manager
Mobile friendly
PiiQ by Cornerstone
7.8
HealthcareSource Performance Manager
Progress tracking & certifications
PiiQ by Cornerstone
6.3
HealthcareSource Performance Manager
Assignments
PiiQ by Cornerstone
6.7
HealthcareSource Performance Manager
Compliance management
PiiQ by Cornerstone
5.8
HealthcareSource Performance Manager
Learning administration
PiiQ by Cornerstone
6.6
HealthcareSource Performance Manager
Learning reporting & analytics
PiiQ by Cornerstone
6.6
HealthcareSource Performance Manager

Pros

PiiQ by Cornerstone

  • Enables employees to draft work goals and collaborate with their supervisors on a final version - improves mutual understanding right up front.
  • Combines performance goal ratings with competency ratings and provides a blended score. Simplifies the goal weighting so you don't have to do any calculations.
  • 9-box matrix provides useful definitions and descriptions so managers can prepare development notes or plans for individual employees.
Gene Aldava, SPHR | TrustRadius Reviewer

HealthcareSource Performance Manager

  • When any company implements a new program they have specific needs that they want customized for them. Healthcare source did a great job providing excellent customer service to our HR and IT professionals working behind the scenes to help us maximize the programs potential at our organization. They did not limit us to any standard uses or prohibit us from reaching our internal goals. Some examples include specialized reports, data uploads of employee data and time frames for our annual reviews.
  • They provided us with training and retraining and more training on using the system. This included training new members of our team when we had turnover in HR and inviting us to conferences and webcasts regularly.
  • The presentation of the software was very appealing and that may seem small but it really helps appeal to the employees that use it for their reviews.
Anonymous | TrustRadius Reviewer

Cons

PiiQ by Cornerstone

  • Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user
  • Reports have difficulty downloading if pop ups disabled or in some browser environments
  • When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles
Anonymous | TrustRadius Reviewer

HealthcareSource Performance Manager

  • The communication between our HR IS system and their platform was cumbersome, this is always a tough spot to work with when trying to get two systems to communicate without having to rework the data. We did reach a point of success and it was due to the work on both sides.
  • I would have liked to have seen the way other healthcare organizations used the system.
  • It took a long time to get a chance to meet some of the team members from HealthcareSource due to our locations and once we did have a face to face meeting I felt much more connected with the team.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

PiiQ by Cornerstone

PiiQ by Cornerstone 3.0
Based on 2 answers
It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
Anonymous | TrustRadius Reviewer

HealthcareSource Performance Manager

HealthcareSource Performance Manager 10.0
Based on 1 answer
Looking back we can say that every year we used Performance Manager and other products too like HeathcareSource's Compensation and Position Manager we saw the ease of use for employees and HR staff members increase, we saw employees getting more comfortable with the product and HR Staff getting better at expressing their needs to the HealthcareSource team and this made us want to stay with the same company, when things are getting better each year we know we are in the right place.
Anonymous | TrustRadius Reviewer

Usability

PiiQ by Cornerstone

PiiQ by Cornerstone 7.8
Based on 37 answers
There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating.There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.
Anonymous | TrustRadius Reviewer

HealthcareSource Performance Manager

No score
No answers yet
No answers on this topic

Reliability and Availability

PiiQ by Cornerstone

PiiQ by Cornerstone 10.0
Based on 1 answer
So far 100%.
Anonymous | TrustRadius Reviewer

HealthcareSource Performance Manager

No score
No answers yet
No answers on this topic

Performance

PiiQ by Cornerstone

PiiQ by Cornerstone 7.0
Based on 1 answer
The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
Anonymous | TrustRadius Reviewer

HealthcareSource Performance Manager

No score
No answers yet
No answers on this topic

Support Rating

PiiQ by Cornerstone

PiiQ by Cornerstone 8.1
Based on 36 answers
My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.
John Gwynn | TrustRadius Reviewer

HealthcareSource Performance Manager

No score
No answers yet
No answers on this topic

Online Training

PiiQ by Cornerstone

PiiQ by Cornerstone 9.0
Based on 1 answer
We bought training provided by 3rd party – it was fabulous.
Anonymous | TrustRadius Reviewer

HealthcareSource Performance Manager

No score
No answers yet
No answers on this topic

Implementation Rating

PiiQ by Cornerstone

PiiQ by Cornerstone 9.0
Based on 2 answers
I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.

I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
Anonymous | TrustRadius Reviewer

HealthcareSource Performance Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

PiiQ by Cornerstone

Lesson.ly has been great to work with but it is a very clear and simple, user-friendly system that anyone can pick up with very little training as it is self-explanatory. It also has a great mobile interface and lots of different features that are easy to add for the admin but really impactful for the user.
Anonymous | TrustRadius Reviewer

HealthcareSource Performance Manager

I have seem other products such as Success Factors and Softscape, we went with HealthcareSource because we really like PerformanceManager but also because we planned to expand our use of their products for other areas of the talent management spectrum and eventually started using their Compensation and Position Manager products too.
Anonymous | TrustRadius Reviewer

Return on Investment

PiiQ by Cornerstone

  • It's tool and it's only as good as the person wielding it. The investment in PiiQ was accompanied by a quarterly cadence and manager feedback training. We feel like our employees are given regular feedback and bonuses are tied to objective accomplishment.
Anonymous | TrustRadius Reviewer

HealthcareSource Performance Manager

  • We found a connection between performance appraisals and employee engagement, this allowed our organization to focus in on areas we needed more resources for employees (i.e. providing employees with their job description so they know what is expected of them before their first day on of employment).
  • Performance Manager was an outlet we used to increase communication between employees and their supervisors and communication is key to a successful organization.
  • By using the data over the years we will be able to see how Performance Manager has decreased our employee turnover.
Anonymous | TrustRadius Reviewer

Screenshots

HealthcareSource Performance Manager

Pricing Details

PiiQ by Cornerstone

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,000*

* per installation

PiiQ by Cornerstone Editions & Modules

Edition
PiiQ Performance$8.001
PiiQ Learning + Content & Performance$15.001
PiiQ Learning + Content$8.001
  1. per user per month
Additional Pricing Details

HealthcareSource Performance Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

HealthcareSource Performance Manager Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

PiiQ by Cornerstone
8.2
HealthcareSource Performance Manager
10.0

Likelihood to Renew

PiiQ by Cornerstone
3.0
HealthcareSource Performance Manager
10.0

Usability

PiiQ by Cornerstone
7.8
HealthcareSource Performance Manager

Reliability and Availability

PiiQ by Cornerstone
10.0
HealthcareSource Performance Manager

Performance

PiiQ by Cornerstone
7.0
HealthcareSource Performance Manager

Support Rating

PiiQ by Cornerstone
8.1
HealthcareSource Performance Manager

Online Training

PiiQ by Cornerstone
9.0
HealthcareSource Performance Manager

Implementation Rating

PiiQ by Cornerstone
9.0
HealthcareSource Performance Manager

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