What users are saying about
64 Ratings
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Based on 64 reviews and ratings
SAP SuccessFactors
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Top Rated
253 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 253 reviews and ratings
Feature Set Ratings
Learning Management

6.6
PiiQ by Cornerstone
66%
SAP SuccessFactors
Feature Set Not Supported
N/A
PiiQ by Cornerstone ranks higher in 10/10 features
PiiQ by Cornerstone ranks higher in 10/10 features
Course authoring

6.0
60%
11 Ratings
N/A
0 Ratings
Course catalog or library

6.8
68%
11 Ratings
N/A
0 Ratings
Player/Portal

6.8
68%
10 Ratings
N/A
0 Ratings
Learning content

6.6
66%
11 Ratings
N/A
0 Ratings
Mobile friendly

7.9
79%
8 Ratings
N/A
0 Ratings
Progress tracking & certifications

6.2
62%
10 Ratings
N/A
0 Ratings
Assignments

6.7
67%
11 Ratings
N/A
0 Ratings
Compliance management

5.8
58%
9 Ratings
N/A
0 Ratings
Learning administration

6.6
66%
11 Ratings
N/A
0 Ratings
Learning reporting & analytics

6.9
69%
11 Ratings
N/A
0 Ratings
Human Resource Management

PiiQ by Cornerstone
Feature Set Not Supported
N/A
7.8
SAP SuccessFactors
78%
SAP SuccessFactors ranks higher in 7/7 features
SAP SuccessFactors ranks higher in 7/7 features
Employee demographic data

N/A
0 Ratings
8.0
80%
24 Ratings
Employment history

N/A
0 Ratings
8.0
80%
26 Ratings
Job profiles and administration

N/A
0 Ratings
7.5
75%
26 Ratings
Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
6.6
66%
25 Ratings
Organizational charting

N/A
0 Ratings
7.9
79%
29 Ratings
Organization and location management

N/A
0 Ratings
7.8
78%
21 Ratings
Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
8.9
89%
12 Ratings
Payroll Management

PiiQ by Cornerstone
Feature Set Not Supported
N/A
8.2
SAP SuccessFactors
82%
SAP SuccessFactors ranks higher in 7/7 features
SAP SuccessFactors ranks higher in 7/7 features
Pay calculation

N/A
0 Ratings
8.1
81%
15 Ratings
Support for external payroll vendors

N/A
0 Ratings
7.8
78%
11 Ratings
Off-cycle/On-Demand payment

N/A
0 Ratings
8.2
82%
6 Ratings
Benefit plan administration

N/A
0 Ratings
8.4
84%
16 Ratings
Direct deposit files

N/A
0 Ratings
8.0
80%
11 Ratings
Salary revision and increment management

N/A
0 Ratings
7.7
77%
15 Ratings
Reimbursement management

N/A
0 Ratings
9.1
91%
12 Ratings
Leave and Attendance Management

PiiQ by Cornerstone
Feature Set Not Supported
N/A
7.5
SAP SuccessFactors
75%
SAP SuccessFactors ranks higher in 3/3 features
SAP SuccessFactors ranks higher in 3/3 features
Approval workflow

N/A
0 Ratings
7.5
75%
18 Ratings
Balance details

N/A
0 Ratings
7.4
74%
17 Ratings
Annual carry-forward and encashment

N/A
0 Ratings
7.8
78%
14 Ratings
Employee Self Service

PiiQ by Cornerstone
Feature Set Not Supported
N/A
7.9
SAP SuccessFactors
79%
SAP SuccessFactors ranks higher in 5/5 features
SAP SuccessFactors ranks higher in 5/5 features
View and generate pay and benefit information

N/A
0 Ratings
7.4
74%
21 Ratings
Update personal information

N/A
0 Ratings
8.1
81%
25 Ratings
View company policy documentation

N/A
0 Ratings
7.9
79%
16 Ratings
Employee recognition

N/A
0 Ratings
8.4
84%
17 Ratings
View job history

N/A
0 Ratings
7.9
79%
24 Ratings
Asset Management

PiiQ by Cornerstone
Feature Set Not Supported
N/A
8.4
SAP SuccessFactors
84%
SAP SuccessFactors ranks higher in 1/1 features
SAP SuccessFactors ranks higher in 1/1 features
Tracking of all physical assets

N/A
0 Ratings
8.4
84%
3 Ratings
HR Reporting

PiiQ by Cornerstone
Feature Set Not Supported
N/A
6.9
SAP SuccessFactors
69%
SAP SuccessFactors ranks higher in 3/3 features
SAP SuccessFactors ranks higher in 3/3 features
Report builder

N/A
0 Ratings
6.5
65%
23 Ratings
Pre-built reports

N/A
0 Ratings
6.7
67%
22 Ratings
Ability to combine HR data with external data

N/A
0 Ratings
7.5
75%
20 Ratings
Onboarding

PiiQ by Cornerstone
Feature Set Not Supported
N/A
8.2
SAP SuccessFactors
82%
SAP SuccessFactors ranks higher in 2/2 features
SAP SuccessFactors ranks higher in 2/2 features
New hire portal

N/A
0 Ratings
7.9
79%
25 Ratings
Manager tracking tools

N/A
0 Ratings
7.8
78%
27 Ratings
Performance and Goals

PiiQ by Cornerstone
Feature Set Not Supported
N/A
8.5
SAP SuccessFactors
85%
SAP SuccessFactors ranks higher in 4/4 features
SAP SuccessFactors ranks higher in 4/4 features
Corporate goal setting

N/A
0 Ratings
8.1
81%
37 Ratings
Individual goal setting

N/A
0 Ratings
8.5
85%
42 Ratings
Line-of sight-visibility

N/A
0 Ratings
8.3
83%
36 Ratings
Performance tracking

N/A
0 Ratings
8.2
82%
40 Ratings
Performance Management

PiiQ by Cornerstone
Feature Set Not Supported
N/A
8.1
SAP SuccessFactors
81%
SAP SuccessFactors ranks higher in 5/5 features
SAP SuccessFactors ranks higher in 5/5 features
Performance plans

N/A
0 Ratings
7.9
79%
42 Ratings
Performance improvement plans

N/A
0 Ratings
8.2
82%
33 Ratings
Review status tracking

N/A
0 Ratings
8.3
83%
42 Ratings
Review reminders

N/A
0 Ratings
8.0
80%
41 Ratings
Multiple review frequency

N/A
0 Ratings
7.3
73%
33 Ratings
Succession Planning

PiiQ by Cornerstone
Feature Set Not Supported
N/A
8.6
SAP SuccessFactors
86%
SAP SuccessFactors ranks higher in 4/4 features
SAP SuccessFactors ranks higher in 4/4 features
Create succession plans/pools

N/A
0 Ratings
8.6
86%
26 Ratings
Candidate ranking

N/A
0 Ratings
8.5
85%
27 Ratings
Candidate search

N/A
0 Ratings
8.7
87%
25 Ratings
Candidate development

N/A
0 Ratings
8.7
87%
25 Ratings
Recruiting / ATS

PiiQ by Cornerstone
Feature Set Not Supported
N/A
4.1
SAP SuccessFactors
41%
SAP SuccessFactors ranks higher in 7/7 features
SAP SuccessFactors ranks higher in 7/7 features
Job Requisition Management

N/A
0 Ratings
7.9
79%
20 Ratings
Company Website Posting

N/A
0 Ratings
7.5
75%
19 Ratings
Publish to Social Media

N/A
0 Ratings
7.5
75%
14 Ratings
Job Search Site Posting

N/A
0 Ratings
7.5
75%
18 Ratings
Duplicate Candidate Prevention

N/A
0 Ratings
7.6
76%
17 Ratings
Applicant Tracking

N/A
0 Ratings
7.6
76%
20 Ratings
Notifications and Alerts

N/A
0 Ratings
7.9
79%
22 Ratings
Attribute Ratings
- PiiQ by Cornerstone is rated higher in 6 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Online Training, Implementation Rating
Likelihood to Recommend

8.6
PiiQ by Cornerstone
86%
40 Ratings
7.6
SAP SuccessFactors
76%
64 Ratings
Likelihood to Renew

3.0
PiiQ by Cornerstone
30%
2 Ratings
2.7
SAP SuccessFactors
27%
13 Ratings
Usability

8.5
PiiQ by Cornerstone
85%
37 Ratings
2.7
SAP SuccessFactors
27%
3 Ratings
Availability

10.0
PiiQ by Cornerstone
100%
2 Ratings
SAP SuccessFactors
N/A
0 Ratings
Performance

7.0
PiiQ by Cornerstone
70%
2 Ratings
SAP SuccessFactors
N/A
0 Ratings
Support Rating

8.8
PiiQ by Cornerstone
88%
71 Ratings
6.2
SAP SuccessFactors
62%
26 Ratings
Online Training

9.0
PiiQ by Cornerstone
90%
1 Rating
8.0
SAP SuccessFactors
80%
1 Rating
Implementation Rating

9.0
PiiQ by Cornerstone
90%
4 Ratings
3.6
SAP SuccessFactors
36%
1 Rating
Likelihood to Recommend
PiiQ by Cornerstone
Well suited for:
- A busy environment where you want learners to be self-sufficient and to be able to access learning solutions at a time that suits them.
- For anyone who wants to access learning using different platforms such as iPad, mobile, PC, etc
- Anyone who needs a more in-depth learning solution rather than an overview of key learning points.

Verified User
Professional in Human Resources
Staffing and Recruiting Company, 51-200 employeesSAP SuccessFactors
Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesPros
PiiQ by Cornerstone
- Enables employees to draft work goals and collaborate with their supervisors on a final version - improves mutual understanding right up front.
- Combines performance goal ratings with competency ratings and provides a blended score. Simplifies the goal weighting so you don't have to do any calculations.
- 9-box matrix provides useful definitions and descriptions so managers can prepare development notes or plans for individual employees.
Director, Human Resources and Administration
Abode CommunitiesReal Estate, 51-200 employees
SAP SuccessFactors
- This software offers us the ability to raise questions during the appraisal cycle, as well as give us an overview of the various steps we follow during the appraisal process and also provides one-stop solutions for all my needs, such as applying for leave and checking salary slips.
- The onboarding and hiring process was changed with this tool, and it also generated attendance reports and performance reports for employees.
- There are a number of training courses available in the SAP Learning Hub that can help you improve the configuration. If you are familiar with them then you can easily fix it yourself first. Unless something needs to be modified in Provisioning.

Verified User
Manager in Information Technology
Higher Education Company, 201-500 employeesCons
PiiQ by Cornerstone
- Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user
- Reports have difficulty downloading if pop ups disabled or in some browser environments
- When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles

Verified User
C-Level Executive in Finance and Accounting
Marketing and Advertising Company, 11-50 employeesSAP SuccessFactors
- The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
- The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
- You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Human Resources Manager
CintasFacilities Services, 10,001+ employees
Pricing Details
PiiQ by Cornerstone
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,000
Starting Price
$8 per user per month
PiiQ by Cornerstone Editions & Modules
Edition
PiiQ Performance | $8.001 |
---|---|
PiiQ Learning + Content & Performance | $15.001 |
PiiQ Learning + Content | $8.001 |
- per user per month
Additional Pricing Details
—SAP SuccessFactors
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—SAP SuccessFactors Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
PiiQ by Cornerstone
PiiQ by Cornerstone 3.0
Based on 2 answers
It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.

Verified User
Employee in Human Resources
Marketing and Advertising Company, 201-500 employeesSAP SuccessFactors
SAP SuccessFactors 2.7
Based on 13 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.

Verified User
Manager in Human Resources
Electrical/Electronic Manufacturing Company, 5001-10,000 employeesUsability
PiiQ by Cornerstone
PiiQ by Cornerstone 8.5
Based on 37 answers
There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating.There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.

Verified User
Employee in Human Resources
Construction Company, 201-500 employeesSAP SuccessFactors
SAP SuccessFactors 2.7
Based on 3 answers
For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.

Verified User
Team Lead in Human Resources
Consumer Goods Company, 10,001+ employeesReliability and Availability
PiiQ by Cornerstone
PiiQ by Cornerstone 10.0
Based on 2 answers
So far 100%.

Verified User
Vice-President in Human Resources
Telecommunications Company, 501-1000 employeesSAP SuccessFactors
No score
No answers yet
No answers on this topic
Performance
PiiQ by Cornerstone
PiiQ by Cornerstone 7.0
Based on 2 answers
The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.

Verified User
Vice-President in Human Resources
Telecommunications Company, 501-1000 employeesSAP SuccessFactors
No score
No answers yet
No answers on this topic
Support Rating
PiiQ by Cornerstone
PiiQ by Cornerstone 8.8
Based on 71 answers
My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.
Director, Human Resources
Viewpointe Archive Services L.L.C.Information Technology and Services, 51-200 employees
SAP SuccessFactors
SAP SuccessFactors 6.2
Based on 26 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.

Verified User
Administrator in Human Resources
Airlines/Aviation Company, 51-200 employeesOnline Training
PiiQ by Cornerstone
PiiQ by Cornerstone 9.0
Based on 1 answer
We bought training provided by 3rd party – it was fabulous.

Verified User
Vice-President in Human Resources
Telecommunications Company, 501-1000 employeesSAP SuccessFactors
SAP SuccessFactors 8.0
Based on 1 answer
No answer on this topic is available.
Implementation Rating
PiiQ by Cornerstone
PiiQ by Cornerstone 9.0
Based on 4 answers
I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.
I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads

Verified User
Vice-President in Human Resources
Telecommunications Company, 501-1000 employeesSAP SuccessFactors
SAP SuccessFactors 3.6
Based on 1 answer
We had to delay go live of EC due to bad councelling of our implementation partner.

Verified User
Team Lead in Human Resources
Consumer Goods Company, 10,001+ employeesAlternatives Considered
PiiQ by Cornerstone
Lesson.ly has been great to work with but it is a very clear and simple, user-friendly system that anyone can pick up with very little training as it is self-explanatory. It also has a great mobile interface and lots of different features that are easy to add for the admin but really impactful for the user.

Verified User
Administrator in Other
Food & Beverages Company, 51-200 employeesSAP SuccessFactors
As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.

Verified User
Administrator in Human Resources
Furniture Company, 10,001+ employeesReturn on Investment
PiiQ by Cornerstone
- It's tool and it's only as good as the person wielding it. The investment in PiiQ was accompanied by a quarterly cadence and manager feedback training. We feel like our employees are given regular feedback and bonuses are tied to objective accomplishment.

Verified User
Executive in Manufacturing
Construction Company, 201-500 employeesSAP SuccessFactors
- Visibility to the organization was an immediate impact and socialized the value of the product immediately.
- A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
- Consolidating performance to pay outputs reduced time in some manual audit processes.
HR and OD Operations
HortonworksComputer Software, 501-1000 employees