What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
253 Ratings
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

SAP SuccessFactors

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
253 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

    Learning Management

    6.6

    PiiQ by Cornerstone

    66%

    SAP SuccessFactors

    Feature Set Not Supported
    N/A
    PiiQ by Cornerstone ranks higher in 10/10 features

    Course authoring

    6.0
    60%
    11 Ratings
    N/A
    0 Ratings

    Course catalog or library

    6.8
    68%
    11 Ratings
    N/A
    0 Ratings

    Player/Portal

    6.8
    68%
    10 Ratings
    N/A
    0 Ratings

    Learning content

    6.6
    66%
    11 Ratings
    N/A
    0 Ratings

    Mobile friendly

    7.9
    79%
    8 Ratings
    N/A
    0 Ratings

    Progress tracking & certifications

    6.2
    62%
    10 Ratings
    N/A
    0 Ratings

    Assignments

    6.7
    67%
    11 Ratings
    N/A
    0 Ratings

    Compliance management

    5.8
    58%
    9 Ratings
    N/A
    0 Ratings

    Learning administration

    6.6
    66%
    11 Ratings
    N/A
    0 Ratings

    Learning reporting & analytics

    6.9
    69%
    11 Ratings
    N/A
    0 Ratings

    Human Resource Management

    PiiQ by Cornerstone

    Feature Set Not Supported
    N/A
    7.8

    SAP SuccessFactors

    78%
    SAP SuccessFactors ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.0
    80%
    24 Ratings

    Employment history

    N/A
    0 Ratings
    8.0
    80%
    26 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    7.5
    75%
    26 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    6.6
    66%
    25 Ratings

    Organizational charting

    N/A
    0 Ratings
    7.9
    79%
    29 Ratings

    Organization and location management

    N/A
    0 Ratings
    7.8
    78%
    21 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    8.9
    89%
    12 Ratings

    Payroll Management

    PiiQ by Cornerstone

    Feature Set Not Supported
    N/A
    8.2

    SAP SuccessFactors

    82%
    SAP SuccessFactors ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    8.1
    81%
    15 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    7.8
    78%
    11 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.2
    82%
    6 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    8.4
    84%
    16 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.7
    77%
    15 Ratings

    Reimbursement management

    N/A
    0 Ratings
    9.1
    91%
    12 Ratings

    Leave and Attendance Management

    PiiQ by Cornerstone

    Feature Set Not Supported
    N/A
    7.5

    SAP SuccessFactors

    75%
    SAP SuccessFactors ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.5
    75%
    18 Ratings

    Balance details

    N/A
    0 Ratings
    7.4
    74%
    17 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    7.8
    78%
    14 Ratings

    Employee Self Service

    PiiQ by Cornerstone

    Feature Set Not Supported
    N/A
    7.9

    SAP SuccessFactors

    79%
    SAP SuccessFactors ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    7.4
    74%
    21 Ratings

    Update personal information

    N/A
    0 Ratings
    8.1
    81%
    25 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.9
    79%
    16 Ratings

    Employee recognition

    N/A
    0 Ratings
    8.4
    84%
    17 Ratings

    View job history

    N/A
    0 Ratings
    7.9
    79%
    24 Ratings

    Asset Management

    PiiQ by Cornerstone

    Feature Set Not Supported
    N/A
    8.4

    SAP SuccessFactors

    84%
    SAP SuccessFactors ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    8.4
    84%
    3 Ratings

    HR Reporting

    PiiQ by Cornerstone

    Feature Set Not Supported
    N/A
    6.9

    SAP SuccessFactors

    69%
    SAP SuccessFactors ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    6.5
    65%
    23 Ratings

    Pre-built reports

    N/A
    0 Ratings
    6.7
    67%
    22 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    7.5
    75%
    20 Ratings

    Onboarding

    PiiQ by Cornerstone

    Feature Set Not Supported
    N/A
    8.2

    SAP SuccessFactors

    82%
    SAP SuccessFactors ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    7.9
    79%
    25 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    7.8
    78%
    27 Ratings

    Performance and Goals

    PiiQ by Cornerstone

    Feature Set Not Supported
    N/A
    8.5

    SAP SuccessFactors

    85%
    SAP SuccessFactors ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    8.1
    81%
    37 Ratings

    Individual goal setting

    N/A
    0 Ratings
    8.5
    85%
    42 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    8.3
    83%
    36 Ratings

    Performance tracking

    N/A
    0 Ratings
    8.2
    82%
    40 Ratings

    Performance Management

    PiiQ by Cornerstone

    Feature Set Not Supported
    N/A
    8.1

    SAP SuccessFactors

    81%
    SAP SuccessFactors ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    7.9
    79%
    42 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    8.2
    82%
    33 Ratings

    Review status tracking

    N/A
    0 Ratings
    8.3
    83%
    42 Ratings

    Review reminders

    N/A
    0 Ratings
    8.0
    80%
    41 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    7.3
    73%
    33 Ratings

    Succession Planning

    PiiQ by Cornerstone

    Feature Set Not Supported
    N/A
    8.6

    SAP SuccessFactors

    86%
    SAP SuccessFactors ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    8.6
    86%
    26 Ratings

    Candidate ranking

    N/A
    0 Ratings
    8.5
    85%
    27 Ratings

    Candidate search

    N/A
    0 Ratings
    8.7
    87%
    25 Ratings

    Candidate development

    N/A
    0 Ratings
    8.7
    87%
    25 Ratings

    Recruiting / ATS

    PiiQ by Cornerstone

    Feature Set Not Supported
    N/A
    4.1

    SAP SuccessFactors

    41%
    SAP SuccessFactors ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.9
    79%
    20 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.5
    75%
    19 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    7.5
    75%
    14 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.5
    75%
    18 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.6
    76%
    17 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    7.6
    76%
    20 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    7.9
    79%
    22 Ratings

    Attribute Ratings

    • PiiQ by Cornerstone is rated higher in 6 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Online Training, Implementation Rating

    Likelihood to Recommend

    8.6

    PiiQ by Cornerstone

    86%
    40 Ratings
    7.6

    SAP SuccessFactors

    76%
    64 Ratings

    Likelihood to Renew

    3.0

    PiiQ by Cornerstone

    30%
    2 Ratings
    2.7

    SAP SuccessFactors

    27%
    13 Ratings

    Usability

    8.5

    PiiQ by Cornerstone

    85%
    37 Ratings
    2.7

    SAP SuccessFactors

    27%
    3 Ratings

    Availability

    10.0

    PiiQ by Cornerstone

    100%
    2 Ratings

    SAP SuccessFactors

    N/A
    0 Ratings

    Performance

    7.0

    PiiQ by Cornerstone

    70%
    2 Ratings

    SAP SuccessFactors

    N/A
    0 Ratings

    Support Rating

    8.8

    PiiQ by Cornerstone

    88%
    71 Ratings
    6.2

    SAP SuccessFactors

    62%
    26 Ratings

    Online Training

    9.0

    PiiQ by Cornerstone

    90%
    1 Rating
    8.0

    SAP SuccessFactors

    80%
    1 Rating

    Implementation Rating

    9.0

    PiiQ by Cornerstone

    90%
    4 Ratings
    3.6

    SAP SuccessFactors

    36%
    1 Rating

    Likelihood to Recommend

    PiiQ by Cornerstone

    Well suited for:
    • A busy environment where you want learners to be self-sufficient and to be able to access learning solutions at a time that suits them.
    • For anyone who wants to access learning using different platforms such as iPad, mobile, PC, etc
    • Anyone who needs a more in-depth learning solution rather than an overview of key learning points.
    Anonymous | TrustRadius Reviewer

    SAP SuccessFactors

    Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
    Anonymous | TrustRadius Reviewer

    Pros

    PiiQ by Cornerstone

    • Enables employees to draft work goals and collaborate with their supervisors on a final version - improves mutual understanding right up front.
    • Combines performance goal ratings with competency ratings and provides a blended score. Simplifies the goal weighting so you don't have to do any calculations.
    • 9-box matrix provides useful definitions and descriptions so managers can prepare development notes or plans for individual employees.
    Gene Aldava, SPHR | TrustRadius Reviewer

    SAP SuccessFactors

    • This software offers us the ability to raise questions during the appraisal cycle, as well as give us an overview of the various steps we follow during the appraisal process and also provides one-stop solutions for all my needs, such as applying for leave and checking salary slips.
    • The onboarding and hiring process was changed with this tool, and it also generated attendance reports and performance reports for employees.
    • There are a number of training courses available in the SAP Learning Hub that can help you improve the configuration. If you are familiar with them then you can easily fix it yourself first. Unless something needs to be modified in Provisioning.
    Anonymous | TrustRadius Reviewer

    Cons

    PiiQ by Cornerstone

    • Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user
    • Reports have difficulty downloading if pop ups disabled or in some browser environments
    • When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles
    Anonymous | TrustRadius Reviewer

    SAP SuccessFactors

    • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
    • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
    • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
    Adam Kasten, PHR | TrustRadius Reviewer

    Pricing Details

    PiiQ by Cornerstone

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $1,000

    Starting Price

    $8 per user per month

    PiiQ by Cornerstone Editions & Modules

    Edition
    PiiQ Performance$8.001
    PiiQ Learning + Content & Performance$15.001
    PiiQ Learning + Content$8.001
    1. per user per month
    Additional Pricing Details

    SAP SuccessFactors

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    SAP SuccessFactors Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    PiiQ by Cornerstone

    PiiQ by Cornerstone 3.0
    Based on 2 answers
    It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
    Anonymous | TrustRadius Reviewer

    SAP SuccessFactors

    SAP SuccessFactors 2.7
    Based on 13 answers
    Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
    Anonymous | TrustRadius Reviewer

    Usability

    PiiQ by Cornerstone

    PiiQ by Cornerstone 8.5
    Based on 37 answers
    There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating.There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.
    Anonymous | TrustRadius Reviewer

    SAP SuccessFactors

    SAP SuccessFactors 2.7
    Based on 3 answers
    For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    PiiQ by Cornerstone

    PiiQ by Cornerstone 10.0
    Based on 2 answers
    So far 100%.
    Anonymous | TrustRadius Reviewer

    SAP SuccessFactors

    No score
    No answers yet
    No answers on this topic

    Performance

    PiiQ by Cornerstone

    PiiQ by Cornerstone 7.0
    Based on 2 answers
    The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
    Anonymous | TrustRadius Reviewer

    SAP SuccessFactors

    No score
    No answers yet
    No answers on this topic

    Support Rating

    PiiQ by Cornerstone

    PiiQ by Cornerstone 8.8
    Based on 71 answers
    My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.
    John Gwynn | TrustRadius Reviewer

    SAP SuccessFactors

    SAP SuccessFactors 6.2
    Based on 26 answers
    The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
    Anonymous | TrustRadius Reviewer

    Online Training

    PiiQ by Cornerstone

    PiiQ by Cornerstone 9.0
    Based on 1 answer
    We bought training provided by 3rd party – it was fabulous.
    Anonymous | TrustRadius Reviewer

    SAP SuccessFactors

    SAP SuccessFactors 8.0
    Based on 1 answer
    No answer on this topic is available.

    Implementation Rating

    PiiQ by Cornerstone

    PiiQ by Cornerstone 9.0
    Based on 4 answers
    I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.

    I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
    Anonymous | TrustRadius Reviewer

    SAP SuccessFactors

    SAP SuccessFactors 3.6
    Based on 1 answer
    We had to delay go live of EC due to bad councelling of our implementation partner.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    PiiQ by Cornerstone

    Lesson.ly has been great to work with but it is a very clear and simple, user-friendly system that anyone can pick up with very little training as it is self-explanatory. It also has a great mobile interface and lots of different features that are easy to add for the admin but really impactful for the user.
    Anonymous | TrustRadius Reviewer

    SAP SuccessFactors

    As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    PiiQ by Cornerstone

    • It's tool and it's only as good as the person wielding it. The investment in PiiQ was accompanied by a quarterly cadence and manager feedback training. We feel like our employees are given regular feedback and bonuses are tied to objective accomplishment.
    Anonymous | TrustRadius Reviewer

    SAP SuccessFactors

    • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
    • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
    • Consolidating performance to pay outputs reduced time in some manual audit processes.
    Tony Deblauwe | TrustRadius Reviewer

    Screenshots

    Add comparison