Cornerstone’s PiiQ is an SMB offering formerly known as Sonar6. PiiQ is aimed at small-to-medium sized businesses and includes core learning management and performance management systems, including content creation, mobile accessibility, and in-product reporting.
$8
per user per month
Skillsoft Percipio (Skillport)
Score 7.7 out of 10
N/A
Skillsoft Percipio is the company updated learning platform, replacing the former Skillport.
For open source content it is excellent, over 16000 learning assets to work with. In this case, you allow learners to search and select what they need, when they need it, and how it supports their learning style. There are also uses cases where you need to curate a channel (compliance, DEI, etc.) where you can guide the learner and audiences to the content and track completion
Enables employees to draft work goals and collaborate with their supervisors on a final version - improves mutual understanding right up front.
Combines performance goal ratings with competency ratings and provides a blended score. Simplifies the goal weighting so you don't have to do any calculations.
9-box matrix provides useful definitions and descriptions so managers can prepare development notes or plans for individual employees.
Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user
Reports have difficulty downloading if pop ups disabled or in some browser environments
When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles
It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
Books 24x7 is a useful tool for growth, knowledge sharing, and overall intellectual health within the company. Our company has been very forward thinking in offering this to every employee. As a result, people have been able to grow in areas they may not have previously explored because of the free access to resources they may not have bothered with before they had free access to them.
There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating. There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.
The ability to read and/or listen to books offline is very helpful especially while flying and in remote areas with no internet. The books are easy to load on your laptop, phone or tablet. This is invaluable.
The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.
Me and my other employees frequently reach out to support to address issues and they always help us in a timely manner. They are willing to work with you to solve and issue and are always available for help at any time. We haven't run into any instances where our problems didn't get solved.
I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.
I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
Lesson.ly has been great to work with but it is a very clear and simple, user-friendly system that anyone can pick up with very little training as it is self-explanatory. It also has a great mobile interface and lots of different features that are easy to add for the admin but really impactful for the user.
I haven't used any other online training system except for Skillport, and I wasn't the person who selected it. However, our organization usually uses pretty decent technology when it comes to training, and I trust that they felt this was the best choice for our organization versus the alternative options
It's tool and it's only as good as the person wielding it. The investment in PiiQ was accompanied by a quarterly cadence and manager feedback training. We feel like our employees are given regular feedback and bonuses are tied to objective accomplishment.
