2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

Corrigo Field Service Management (FSM), formerly WorkTrack

Corrigo WorkTrack is an amazing tool for small businesses to keep track of work orders and customer information.
Tammy Gutierrez | TrustRadius Reviewer

Jobber

It is well suited for medium-sized organizations with a limited number of clients and processes that are not constantly interrupted. We are using it for the field jobs, but for those that are more back-and-forth and require a lot of iteration, I don't think fits well. It is meant for providing service -- deliver service -- done scenarios where workflow follows a stream
Anonymous | TrustRadius Reviewer

Pros

Corrigo Field Service Management (FSM), formerly WorkTrack

  • WorkTrack allows you to keep track of all work orders associated with a customer.
  • WorkTrack allows us to bill immediately for any equipment and service charges.
  • WorkTrack integrates with my existing QuickBooks Online database.
Tammy Gutierrez | TrustRadius Reviewer

Jobber

  • The recurring job feature was key to our decision in selecting Jobber. There's a lot of flexibility in how you schedule recurring work. I especially like that you can select the frequency (weekly, monthly) coupled with either a specific date or day of the week/month.
  • Client email reminders help our clients know when we're coming and provide an important point of contact. Customizing the email was easy.
  • Client overview. It's extremely helpful to be able to view a client's record and see the upcoming visits along with the completed work.
Anonymous | TrustRadius Reviewer

Cons

Corrigo Field Service Management (FSM), formerly WorkTrack

  • The only thing that I would change would be the look and feel of the dispatch board.
Tammy Gutierrez | TrustRadius Reviewer

Jobber

  • Pricey. They should consider some more affordable options.
  • Design. As we ramped up our visual identity we were looking for a more modern design.
  • To include visible discounting options on quotes, for example.
Anonymous | TrustRadius Reviewer

Usability

Corrigo Field Service Management (FSM), formerly WorkTrack

No score
No answers yet
No answers on this topic

Jobber

Jobber 9.0
Based on 1 answer
It is usable in multiple settings, but in my opinion preferably for small to medium-sized organizations. It covers the process as a whole and can be used in any segment (from creating a quote to client communication). The mobile app is very usable, intuitive, and especially useful for people working in the field
Anonymous | TrustRadius Reviewer

Support Rating

Corrigo Field Service Management (FSM), formerly WorkTrack

Corrigo Field Service Management (FSM), formerly WorkTrack 10.0
Based on 1 answer
It was very simple to set up without any help by using the multitude of videos available. The few times that we have had to call customer service, we have encountered no issues
Tammy Gutierrez | TrustRadius Reviewer

Jobber

Jobber 9.0
Based on 1 answer
There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Corrigo Field Service Management (FSM), formerly WorkTrack

We researched for a while before stumbling across Corrigo WorkTrack. It has more functions, integrates easily with my existing customer database in QuickBooks Online. The cost and functionality won us over.
Tammy Gutierrez | TrustRadius Reviewer

Jobber

(FieldEdge) Jobber has a much better mobile app that is intuitive and easily used. Also, the process flows better its natural progression, it is much simpler (the competition was adding and adding features) and serves all the needs with its simplicity, it is much neater in the sense of design and interface, it is very comprehensive tool.
Anonymous | TrustRadius Reviewer

Return on Investment

Corrigo Field Service Management (FSM), formerly WorkTrack

  • Quicker turnaround on service call fees and charges
  • Helps reduce repeat service by having previous work orders viewable by technician.
  • Helped us ditch using paper.
Tammy Gutierrez | TrustRadius Reviewer

Jobber

  • This has helped us keep costs down by routing our jobs more efficiently. Specifically, it saves tons of time in routing the jobs, but also saves time/fuel for our drivers.
Anonymous | TrustRadius Reviewer

Pricing Details

Corrigo Field Service Management (FSM), formerly WorkTrack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jobber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison