2 Ratings
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Score 9.3 out of 100
8 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Corrigo Field Service Management (FSM), formerly WorkTrack

Corrigo WorkTrack is an amazing tool for small businesses to keep track of work orders and customer information.
Tammy Gutierrez | TrustRadius Reviewer

ProntoForms

ProntoForms is well suited when it is important to quickly collect data in real-time. It does this excellently and helps to simplify the whole process of capturing data.
Frank William | TrustRadius Reviewer

Pros

Corrigo Field Service Management (FSM), formerly WorkTrack

  • WorkTrack allows you to keep track of all work orders associated with a customer.
  • WorkTrack allows us to bill immediately for any equipment and service charges.
  • WorkTrack integrates with my existing QuickBooks Online database.
Tammy Gutierrez | TrustRadius Reviewer

ProntoForms

  • Out of the box integrations.
  • Simple user interface (not much coding experience needed).
  • Enablement of OCR scanning, telemetry and camera data.
Anonymous | TrustRadius Reviewer

Cons

Corrigo Field Service Management (FSM), formerly WorkTrack

  • The only thing that I would change would be the look and feel of the dispatch board.
Tammy Gutierrez | TrustRadius Reviewer

ProntoForms

  • Customer facing forms so that the user does not need a subscription to fill it out. As of now, I have no ability to send a customer a form to fill out, so we have to use other methods to do so.
  • Tools that give account owner ability to create custom outputs. Being that I have design and development experience and would be more than capable to design and launch my own custom outputs, I do not have the access to do so.
Glenn Wanamaker | TrustRadius Reviewer

Usability

Corrigo Field Service Management (FSM), formerly WorkTrack

No score
No answers yet
No answers on this topic

ProntoForms

ProntoForms 9.3
Based on 3 answers
ProntoForms is user friendly and very intuitive. It doesn't take much time to learn how to use it. Customization is also a breeze.
Frank William | TrustRadius Reviewer

Support Rating

Corrigo Field Service Management (FSM), formerly WorkTrack

Corrigo Field Service Management (FSM), formerly WorkTrack 10.0
Based on 1 answer
It was very simple to set up without any help by using the multitude of videos available. The few times that we have had to call customer service, we have encountered no issues
Tammy Gutierrez | TrustRadius Reviewer

ProntoForms

ProntoForms 9.4
Based on 5 answers
The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Corrigo Field Service Management (FSM), formerly WorkTrack

We researched for a while before stumbling across Corrigo WorkTrack. It has more functions, integrates easily with my existing customer database in QuickBooks Online. The cost and functionality won us over.
Tammy Gutierrez | TrustRadius Reviewer

ProntoForms

We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
Terrance J. Ranney | TrustRadius Reviewer

Return on Investment

Corrigo Field Service Management (FSM), formerly WorkTrack

  • Quicker turnaround on service call fees and charges
  • Helps reduce repeat service by having previous work orders viewable by technician.
  • Helped us ditch using paper.
Tammy Gutierrez | TrustRadius Reviewer

ProntoForms

  • Return on Investment is immediate and possible from the first submission.
  • Saved us hours when it came to implementing forms on websites
Medline Masson | TrustRadius Reviewer

Screenshots

Corrigo Field Service Management (FSM), formerly WorkTrack

Pricing Details

Corrigo Field Service Management (FSM), formerly WorkTrack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Corrigo Field Service Management (FSM), formerly WorkTrack Editions & Modules

Additional Pricing Details

ProntoForms

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ProntoForms Editions & Modules

Edition
Essentials$151
Advanced$451
EnterpriseContact Us2
  1. Monthly per user
  2. Volume discounts available
Additional Pricing Details

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