Intuit Field Service Management, powered by Corrigo vs. ServiceNow Customer Service Management
Intuit Field Service Management, powered by Corrigo vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intuit Field Service Management, powered by Corrigo | N/A | Intuit Field Service Management, powered by Corrigo, is a software solution designed to simplify field service businesses and give users more control over people, customers, cash flow and costs. It is designed to work seamlessly with QuickBooks Desktop Enterprise to keep financial and field service data in sync. The solution was driven by a collaboration between Intuit Quickbooks, and Corrigo (from JLL Technologies since the 2015 acquisition). | N/A | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
Intuit Field Service Management, powered by Corrigo | ServiceNow Customer Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Intuit Field Service Management, powered by Corrigo | ServiceNow Customer Service Management | |
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Intuit Field Service Management, powered by Corrigo | ServiceNow Customer Service Management | |||||||||||||||||||||
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Incident and problem management |
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Multi-Channel Help |
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Intuit Field Service Management, powered by Corrigo | ServiceNow Customer Service Management | |
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Small Businesses | Kickserv Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intuit Field Service Management, powered by Corrigo | ServiceNow Customer Service Management | |
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Likelihood to Recommend | 9.0 (1 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Intuit Field Service Management, powered by Corrigo | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Intuit | ServiceNow |
Pros | Intuit | ServiceNow |
Cons | Intuit | ServiceNow |
Usability | Intuit No answers on this topic | ServiceNow |
Support Rating | Intuit No answers on this topic | ServiceNow |
Alternatives Considered | Intuit No answers on this topic | ServiceNow |
Return on Investment | Intuit | ServiceNow |
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