Kaseya VSA vs. CoScale (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kaseya VSA
Score 8.1 out of 10
N/A
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A
CoScale (discontinued)
Score 0.0 out of 10
N/A
CoScale provided full-stack web performance monitoring, optimized for production environments. The CoScale platform was used to monitor a company’s server infrastructure and applications, as well as the impact on user experience and key business metrics. According to the vendor, CoScale would simplify monitoring and troubleshooting with automated anomaly detection and contextual insights. In 2018 CoScale was acquired by New Relic to, from a statement by them, advance…N/A
Pricing
Kaseya VSACoScale (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Kaseya VSACoScale (discontinued)
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Kaseya VSACoScale (discontinued)
Top Pros
Top Cons
Features
Kaseya VSACoScale (discontinued)
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Kaseya VSA
5.3
12 Ratings
32% below category average
CoScale (discontinued)
-
Ratings
Remote monitoring5.812 Ratings00 Ratings
Network device monitoring5.312 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Kaseya VSA
7.3
11 Ratings
2% above category average
CoScale (discontinued)
-
Ratings
Patch Management7.411 Ratings00 Ratings
Policy-based automation8.911 Ratings00 Ratings
Best Alternatives
Kaseya VSACoScale (discontinued)
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
GitLab
GitLab
Score 8.9 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.2 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.1 out of 10
Enterprises

No answers on this topic

ManageEngine Site24x7
ManageEngine Site24x7
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Kaseya VSACoScale (discontinued)
Likelihood to Recommend
9.5
(29 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Support Rating
5.5
(8 ratings)
-
(0 ratings)
User Testimonials
Kaseya VSACoScale (discontinued)
Likelihood to Recommend
Kaseya
If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
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New Relic
No answers on this topic
Pros
Kaseya
  • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
  • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
  • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
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New Relic
No answers on this topic
Cons
Kaseya
  • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
  • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
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New Relic
No answers on this topic
Likelihood to Renew
Kaseya
Excellent product with easy learning curve
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New Relic
No answers on this topic
Support Rating
Kaseya
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
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New Relic
No answers on this topic
Alternatives Considered
Kaseya
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
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New Relic
No answers on this topic
Return on Investment
Kaseya
  • It has increased the efficiency of operational tasks for our technicians
  • It has change the speed at which we are able to deploy updates and software patches
  • It caused us to spend additional money on more security tools due to concern from breaches
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New Relic
No answers on this topic
ScreenShots

CoScale (discontinued) Screenshots

Screenshot of Automatic anomaly detectionScreenshot of Performance monitoring dashboardScreenshot of Real user monitoringScreenshot of Docker and Kubernetes monitoringScreenshot of Full stack monitoring plugins