CoScale (discontinued) vs. Spiceworks Help Desk
CoScale (discontinued) vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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CoScale (discontinued) | N/A | CoScale provided full-stack web performance monitoring, optimized for production environments. The CoScale platform was used to monitor a company’s server infrastructure and applications, as well as the impact on user experience and key business metrics. According to the vendor, CoScale would simplify monitoring and troubleshooting with automated anomaly detection and contextual insights. In 2018 CoScale was acquired by New Relic to, from a statement by them, advance… | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
CoScale (discontinued) | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CoScale (discontinued) | Spiceworks Help Desk | |
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Top Pros | ||
Top Cons |
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CoScale (discontinued) | Spiceworks Help Desk | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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CoScale (discontinued) | Spiceworks Help Desk | |
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Small Businesses | GitLab Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | ManageEngine Site24x7 Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ManageEngine Site24x7 Score 9.2 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CoScale (discontinued) | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
CoScale (discontinued) | Spiceworks Help Desk | |
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Likelihood to Recommend | New Relic No answers on this topic | Spiceworks Ziff Davis |
Pros | New Relic No answers on this topic | Spiceworks Ziff Davis |
Cons | New Relic No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | New Relic No answers on this topic | Spiceworks Ziff Davis |
Usability | New Relic No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | New Relic No answers on this topic | Spiceworks Ziff Davis |
Support Rating | New Relic No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | New Relic No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | New Relic No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | New Relic No answers on this topic | Spiceworks Ziff Davis |
ScreenShots | CoScale (discontinued) Screenshots |