What users are saying about
1 Ratings
17 Ratings
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

CoScale

CoScale is designed specifically to monitor container and microservices environments managed by Kubernetes ecosystem.
Anonymous | TrustRadius Reviewer

ThousandEyes

ThousandEyes works well for BGP monitoring (e.g. watching for hijacks, monitoring external reachability, etc.). If you are already using a tool to perform these functions like BGPmon, going with ThousandEyes can absorb a lot of those features and save on OpEx compared to running two different tools. ThousandEyes also does a great job with reports. A great example of this is tracking availability/uptime. You can build reports including information like "what percentage of time was I not down" and put together reports about how many nines you had last month and pat yourself on the back. If you didn't have a great month, it's possible to isolate incidents that may have led to that reduced uptime, and help yourself find leverage for upgrades or enhancement. As with any tool, ThousandEyes is not going to be a good fit for your organization if only one or two individuals are ever going to use it. At its core, it really shines as a collaborative troubleshooting tool; if you're the only one troubleshooting through ThousandEyes and other people or departments are using other tools, its usefulness starts to fade a bit.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

CoScale
7.6
ThousandEyes
Application monitoring
CoScale
9.1
ThousandEyes
Database monitoring
CoScale
8.2
ThousandEyes
Threshold alerts
CoScale
7.3
ThousandEyes
Predictive capabilities
CoScale
5.5
ThousandEyes
Application performance management console
CoScale
9.1
ThousandEyes
Collaboration tools
CoScale
7.3
ThousandEyes
Out-of-the box templates to monitor applications
CoScale
8.2
ThousandEyes
Application dependency mapping and thresholding
CoScale
7.3
ThousandEyes
Virtualization monitoring
CoScale
9.1
ThousandEyes
Server availability and performance monitoring
CoScale
6.4
ThousandEyes
Server usage monitoring and capacity forecasting
CoScale
7.3
ThousandEyes
IT Asset Discovery
CoScale
6.4
ThousandEyes

Network Performance Monitoring

CoScale
ThousandEyes
8.3
Network monitoring
CoScale
ThousandEyes
8.4
Baseline threshold calculation
CoScale
ThousandEyes
8.8
Alerts
CoScale
ThousandEyes
9.0
Network capacity planning
CoScale
ThousandEyes
7.4
Network mapping
CoScale
ThousandEyes
9.1
Customizable reports
CoScale
ThousandEyes
8.7
Wireless infrastructure monitoring
CoScale
ThousandEyes
6.4

Pros

CoScale

  • Visualizes Kubernetes web performance in context.
  • Automatically creates a number of default, but very informative dashboards.
Anonymous | TrustRadius Reviewer

ThousandEyes

  • Agent to Agent testing. Full round trip test. Have a customer using a Server Side API that is having an issue. Loan a Nuc, or have them install the ThousandEyes agent in their network. You'll find the issue guaranteed.
  • Device Layer vision - ability to see from the server, through the Firewall, switches Proxy and internet. Measure jitter, latency, response time, load time and see the path your packet takes.
  • Share your tests live. Provide the customer a link to a live test, they can see what you do, review your metrics and verify your tests. They can also use it as a tool to better their service. Build the trust and stickiness with your customers' most difficult users - the IT Operations team.
  • Validate your QOS and routes for VOIP, video conferences, and data traffic. Highly flexible and configurable complete with transaction-based testing, custom headers, calls and tools to mimic any scenario you need.
Kevin Duffey | TrustRadius Reviewer

Cons

CoScale

  • It is missing a summary view of resource consumption by all instances of a given service.
  • Takes an old school approach to save dashboard changes with a button.
Anonymous | TrustRadius Reviewer

ThousandEyes

  • The EndPoint agent (client installed on the user's PC) has very limited functionality, mostly only to monitor web (HTTP/HTTPS) transactions.
  • Synthetic monitoring only emulates connections to the respective server or other ThousandEyes agents. It does NOT emulate actual end-user transactions.
Manuel Ayala | TrustRadius Reviewer

Support Rating

CoScale

CoScale 7.3
Based on 1 answer
We have been working with CoScale for quite some time now, and we have not encountered too many problems really. The majority of minor issues we ran into were quickly solved by reaching out to technical community forums. When it comes to the remaining ones, we were able to solve those efficiently with assistance from the supporting team of technical experts.
Anonymous | TrustRadius Reviewer

ThousandEyes

ThousandEyes 9.6
Based on 3 answers
The support team of ThousandEyes is very cooperative and also they provide solutions very quickly with extensive reasoning for sticking on a particular path. I have personally interact many times and get explanatory solutions for my queries and concern. So overall, they work well with great knowledge and expertise in their field.
Shashank Pathak | TrustRadius Reviewer

Alternatives Considered

CoScale

CoScale was developed as a next-generation monitoring and alerting system for Kubernetes container orchestration engine, and it largely delivers what was promised by leveraging direct integration into the orchestration engine itself. Compared to other vendors, CoScale's in-container monitoring allows even to monitor the services running within the containers, which makes a huge difference for us.
Anonymous | TrustRadius Reviewer

ThousandEyes

ThousandEyes stands out from its competition on the below points:1) Their endpoint stability and robustness are better than other tools, which ensures that we detect even minor disruption in our services.2) Reporting & Alerting in ThousandEyes is far better than its competitors. 3) ThousandEyes' gui is web-based, with an easy to use design.4) It can integrate well with other interfaces, hence making it adjustable to your current setup.
Anonymous | TrustRadius Reviewer

Return on Investment

CoScale

  • Information provided by CoScale accelerates problem solving for us.
  • Significantly lowers the time to identify any issues with our container environment.
Anonymous | TrustRadius Reviewer

ThousandEyes

  • We use the product to monitor our servers/hardware and added an APM tool to measure application specific performance. Between the two products we were able to save money over a previous solution.
  • ThousandEyes has a fast and efficient sales force and it is easy to get started with the product. You get to ROI faster with the tool because there is less overhead up front and the company is easy to contract with.
  • We are able to get real time hardware data on our environment that we can TRUST! Overall this product has already paid for itself.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CoScale

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ThousandEyes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CoScale
8.2
ThousandEyes
9.3

Support Rating

CoScale
7.3
ThousandEyes
9.6

Add comparison