What users are saying about
9 Ratings
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Top Rated
145 Ratings
9 Ratings
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Score 8.8 out of 100

DemandTools

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Top Rated
145 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

DemandTools

DemandTools is well suited for almost any data task that would be preformed regularly. A very powerful combination is to pair these demand tools scenarios with job builder and automate away some tasks that may be manual today. DemandTools is great for making quick work of data uploads and edits.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Cosential
8.7
DemandTools
Customer data management / contact management
Cosential
10.0
DemandTools
Workflow management
Cosential
6.0
DemandTools
Territory management
Cosential
9.0
DemandTools
Opportunity management
Cosential
10.0
DemandTools
Integration with email client (e.g., Outlook or Gmail)
Cosential
10.0
DemandTools
Interaction tracking
Cosential
9.0
DemandTools
Channel / partner relationship management
Cosential
7.0
DemandTools

Marketing Automation

Cosential
7.5
DemandTools
Lead management
Cosential
10.0
DemandTools
Email marketing
Cosential
5.0
DemandTools

CRM Project Management

Cosential
8.0
DemandTools
Task management
Cosential
7.0
DemandTools
Reporting
Cosential
9.0
DemandTools

CRM Reporting & Analytics

Cosential
8.7
DemandTools
Forecasting
Cosential
6.0
DemandTools
Pipeline visualization
Cosential
10.0
DemandTools
Customizable reports
Cosential
10.0
DemandTools

Customization

Cosential
7.5
DemandTools
Custom fields
Cosential
9.0
DemandTools
Custom objects
Cosential
6.0
DemandTools

Security

Cosential
10.0
DemandTools
Single sign-on capability
Cosential
10.0
DemandTools
Role-based user permissions
Cosential
10.0
DemandTools

Social CRM

Cosential
5.0
DemandTools
Social data
Cosential
5.0
DemandTools
Social engagement
Cosential
5.0
DemandTools

Integrations with 3rd-party Software

Cosential
5.0
DemandTools
Marketing automation
Cosential
5.0
DemandTools

Platform

Cosential
7.0
DemandTools
Mobile access
Cosential
7.0
DemandTools

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

DemandTools

  • PowerGrid can review and make the updates simultaneously.
  • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
  • BulkBackup [is] just one click, majority data got updated.
  • Scenarios save a lot of time for similar working load.
min liu | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

DemandTools

  • Invoicing and renewals have been very painful. With the constant sales team iteration it becomes very difficult to get in touch with someone.
  • Help documentation is not very easily accessible.
  • Sometimes the filters that can be used for filtering data (especially date/time filters) are not very user friendly and flexible.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cosential

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 9.6
Based on 16 answers
It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
Anonymous | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

DemandTools

DemandTools 7.5
Based on 6 answers
Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cosential

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 9.3
Based on 3 answers
There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
Mike Malone | TrustRadius Reviewer

Performance

Cosential

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 7.0
Based on 5 answers
DemandTools is a bit clunky and slow at times
Anonymous | TrustRadius Reviewer

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

DemandTools

DemandTools 9.0
Based on 10 answers
Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.
Anonymous | TrustRadius Reviewer

Online Training

Cosential

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 8.5
Based on 2 answers
The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
Steven Steier | TrustRadius Reviewer

Implementation Rating

Cosential

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 3.5
Based on 14 answers
I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
Steven Steier | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

DemandTools

I have used DataLoader. It is a simple tool for inserts, upserts and deletions of records in a single object. It's great if you have a spreadsheet of ID's that need a field change. It is extremely limited, and has none of the additional features of functionality of DemandTools. You cannot de-duplicate, you cannot cross reference objects, you cannot batch jobs, and you cannot schedule data cleaning activities. It is VERY limited, but it is free for 10,000 rows of data a month. Salesforce has a couple of mass edit and delete features, but it is extremely limited to records in a single object.
Anonymous | TrustRadius Reviewer

Scalability

Cosential

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 7.5
Based on 2 answers
It's done everything we've needed it to do.
Mike Malone | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

DemandTools

  • I'm not sure I can answer this. I am a one man crew. They never considered hiring anyone to help me, but I do know its significantly reduced my workload. I used to spend a 12 hours de-duping our audit logs. it was an all day job. I can now do it in 5 minutes. Similarly, I used to spend 12 hours, analyzing our duplicates beans and I now do it in 5 minutes.
Sarah Oden Fite | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DemandTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cosential
10.0
DemandTools
8.9

Likelihood to Renew

Cosential
DemandTools
9.6

Usability

Cosential
8.0
DemandTools
7.5

Reliability and Availability

Cosential
DemandTools
9.3

Performance

Cosential
DemandTools
7.0

Support Rating

Cosential
8.0
DemandTools
9.0

Online Training

Cosential
DemandTools
8.5

Implementation Rating

Cosential
DemandTools
3.5

Scalability

Cosential
DemandTools
7.5

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