9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 9 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
- Cosential ranks higher in 2 feature sets: CRM Reporting & Analytics, Security
- Dimelo ranks higher in 6 feature sets: Sales Force Automation, Marketing Automation, Customization, Social CRM, Integrations with 3rd-party Software, Platform
- Cosential and Dimelo are tied in 1 feature set: CRM Project Management
Sales Force Automation

8.7
Cosential
87%

8.9
Dimelo
89%
Dimelo ranks higher in 6/9 features
Dimelo ranks higher in 6/9 features
Customer data management / contact management

10.0
100%
1 Rating

9.0
90%
1 Rating
Workflow management

6.0
60%
1 Rating

9.0
90%
1 Rating
Territory management

9.0
90%
1 Rating

9.0
90%
1 Rating
Opportunity management

10.0
100%
1 Rating

9.0
90%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating

9.0
90%
1 Rating
Interaction tracking

9.0
90%
1 Rating

9.0
90%
1 Rating
Channel / partner relationship management

7.0
70%
1 Rating

8.0
80%
1 Rating
Contract management

N/A
0 Ratings

9.0
90%
1 Rating
Quote & order management

N/A
0 Ratings

9.0
90%
1 Rating
Marketing Automation

7.5
Cosential
75%

8.0
Dimelo
80%
Cosential ranks higher in 1/2 features
Cosential ranks higher in 1/2 features
Lead management

10.0
100%
1 Rating

7.0
70%
2 Ratings
Email marketing

5.0
50%
1 Rating

9.0
90%
1 Rating
CRM Project Management

8.0
Cosential
80%

8.0
Dimelo
80%
Dimelo ranks higher in 3/3 features
Dimelo ranks higher in 3/3 features
Task management

7.0
70%
1 Rating

7.0
70%
2 Ratings
Reporting

9.0
90%
1 Rating

9.0
90%
2 Ratings
Billing and invoicing management

N/A
0 Ratings

8.0
80%
1 Rating
CRM Reporting & Analytics

8.7
Cosential
87%

7.3
Dimelo
73%
Cosential ranks higher in 3/3 features
Cosential ranks higher in 3/3 features
Forecasting

6.0
60%
1 Rating

6.0
60%
2 Ratings
Pipeline visualization

10.0
100%
1 Rating

8.0
80%
1 Rating
Customizable reports

10.0
100%
1 Rating

8.0
80%
2 Ratings
Customization

7.5
Cosential
75%

8.5
Dimelo
85%
Dimelo ranks higher in 3/4 features
Dimelo ranks higher in 3/4 features
Custom fields

9.0
90%
1 Rating

7.0
70%
2 Ratings
Custom objects

6.0
60%
1 Rating

9.0
90%
1 Rating
Scripting environment

N/A
0 Ratings

9.0
90%
1 Rating
API for custom integration

N/A
0 Ratings

9.0
90%
1 Rating
Security

10.0
Cosential
100%

8.0
Dimelo
80%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Single sign-on capability

10.0
100%
1 Rating

8.0
80%
1 Rating
Role-based user permissions

10.0
100%
1 Rating

8.0
80%
2 Ratings
Social CRM

5.0
Cosential
50%

9.0
Dimelo
90%
Dimelo ranks higher in 2/2 features
Dimelo ranks higher in 2/2 features
Social data

5.0
50%
1 Rating

9.0
90%
2 Ratings
Social engagement

5.0
50%
1 Rating

9.0
90%
2 Ratings
Integrations with 3rd-party Software

5.0
Cosential
50%

8.5
Dimelo
85%
Dimelo ranks higher in 2/2 features
Dimelo ranks higher in 2/2 features
Marketing automation

5.0
50%
1 Rating

8.0
80%
2 Ratings
Compensation management

N/A
0 Ratings

9.0
90%
1 Rating
Platform

7.0
Cosential
70%

8.0
Dimelo
80%
Dimelo ranks higher in 1/1 features
Dimelo ranks higher in 1/1 features
Mobile access

7.0
70%
1 Rating

8.0
80%
1 Rating
Customer Service & Support

Cosential
Feature Set Not Supported
N/A

8.0
Dimelo
80%
Dimelo ranks higher in 3/3 features
Dimelo ranks higher in 3/3 features
Case management

N/A
0 Ratings

8.0
80%
2 Ratings
Call center management

N/A
0 Ratings

8.0
80%
2 Ratings
Help desk management

N/A
0 Ratings

8.0
80%
1 Rating
Attribute Ratings
- Cosential is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

10.0
Cosential
100%
1 Rating

8.0
Dimelo
80%
2 Ratings
Usability

8.0
Cosential
80%
1 Rating

Dimelo
N/A
0 Ratings
Support Rating

8.0
Cosential
80%
1 Rating

Dimelo
N/A
0 Ratings
Likelihood to Recommend
Cosential
Great for medium and large construction companies that have a specific salesforce.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Dimelo
We use Dimelo for managing across multiple channels for single clients, which it is really good at. We have not had as much success in identifying posts that may be more suited for escalations--so, for interrogating the content of posts for intent, sarcasm or content inspection, and to automatically assign to different departments or colleagues depending upon the rules.

Verified User
Strategist in Sales
Outsourcing/Offshoring Company, 1001-5000 employeesPros
Cosential
- Inputting of companies and leads who may become prospects.
- Creating specific opportunities for construction projects.
- Tracking opportunities through the entire sales cycle.
- Inputting detailed notes and activity by the Sales team.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Dimelo
- Being able to unify all the messages we receive daily is easier.
- It helps reduce time when giving answers and solutions to problems that arise.
- Its interface is very simple and easy to understand.
- You can add all customer interactions in digital channels and synchronize ticket information and customer profiles with your existing CRM
Analista
Yulio International CorpLeisure, Travel & Tourism, 51-200 employees
Cons
Cosential
- The open software is somewhat difficult to master as an administrator.
- Report writing could be more intuitive.
- The company seems to cater to larger users.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Dimelo
- Social media listening over and above management
- Simpler schedule for content managing posts where the content editors may not have/need/want direct access to Dimelo--such as marketing directors, etc.

Verified User
Strategist in Sales
Outsourcing/Offshoring Company, 1001-5000 employeesPricing Details
Cosential
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Dimelo
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Usability
Cosential
Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Dimelo
No score
No answers yet
No answers on this topic
Support Rating
Cosential
Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Dimelo
No score
No answers yet
No answers on this topic
Alternatives Considered
Cosential
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Dimelo
This application meets all the needs that the company faces today, and it is cheaper than other systems. This unified management solution allows you to provide quality customer service with a fast response speed, which has allowed me to win more customers to the company.
Analista
Yulio International CorpLeisure, Travel & Tourism, 51-200 employees
Return on Investment
Cosential
- Allowed for common tracking by business developers in different regions.
- Helped us quantify effort.
- Provides great reports for management.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Dimelo
- Provided the service we required based upon an assumed initial level of customer engagement
- Increased social media engagement for the client - positive impact

Verified User
Strategist in Sales
Outsourcing/Offshoring Company, 1001-5000 employees