What users are saying about

Cosential vs Dimelo

Cosential
9 Ratings
Dimelo
3 Ratings

Cosential

9 Ratings
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Score 8.8 out of 100

Based on 9 reviews and ratings

Dimelo

3 Ratings
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Score 9.9 out of 100

Based on 3 reviews and ratings

Feature Set Ratings

  • Cosential ranks higher in 2 feature sets: CRM Reporting & Analytics, Security
  • Dimelo ranks higher in 6 feature sets: Sales Force Automation, Marketing Automation, Customization, Social CRM, Integrations with 3rd-party Software, Platform
  • Cosential and Dimelo are tied in 1 feature set: CRM Project Management

Sales Force Automation

8.7

Cosential

87%
8.9

Dimelo

89%
Dimelo ranks higher in 6/9 features
Dimelo ranks higher in 6/9 features

Customer data management / contact management

10.0
100%
1 Rating
9.0
90%
1 Rating

Workflow management

6.0
60%
1 Rating
9.0
90%
1 Rating

Territory management

9.0
90%
1 Rating
9.0
90%
1 Rating

Opportunity management

10.0
100%
1 Rating
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
9.0
90%
1 Rating

Interaction tracking

9.0
90%
1 Rating
9.0
90%
1 Rating

Channel / partner relationship management

7.0
70%
1 Rating
8.0
80%
1 Rating

Contract management

N/A
0 Ratings
9.0
90%
1 Rating

Quote & order management

N/A
0 Ratings
9.0
90%
1 Rating

Marketing Automation

7.5

Cosential

75%
8.0

Dimelo

80%
Cosential ranks higher in 1/2 features
Cosential ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
7.0
70%
2 Ratings

Email marketing

5.0
50%
1 Rating
9.0
90%
1 Rating

CRM Project Management

8.0

Cosential

80%
8.0

Dimelo

80%
Dimelo ranks higher in 3/3 features
Dimelo ranks higher in 3/3 features

Task management

7.0
70%
1 Rating
7.0
70%
2 Ratings

Reporting

9.0
90%
1 Rating
9.0
90%
2 Ratings

Billing and invoicing management

N/A
0 Ratings
8.0
80%
1 Rating

CRM Reporting & Analytics

8.7

Cosential

87%
7.3

Dimelo

73%
Cosential ranks higher in 3/3 features
Cosential ranks higher in 3/3 features

Forecasting

6.0
60%
1 Rating
6.0
60%
2 Ratings

Pipeline visualization

10.0
100%
1 Rating
8.0
80%
1 Rating

Customizable reports

10.0
100%
1 Rating
8.0
80%
2 Ratings

Customization

7.5

Cosential

75%
8.5

Dimelo

85%
Dimelo ranks higher in 3/4 features
Dimelo ranks higher in 3/4 features

Custom fields

9.0
90%
1 Rating
7.0
70%
2 Ratings

Custom objects

6.0
60%
1 Rating
9.0
90%
1 Rating

Scripting environment

N/A
0 Ratings
9.0
90%
1 Rating

API for custom integration

N/A
0 Ratings
9.0
90%
1 Rating

Security

10.0

Cosential

100%
8.0

Dimelo

80%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
8.0
80%
1 Rating

Role-based user permissions

10.0
100%
1 Rating
8.0
80%
2 Ratings

Social CRM

5.0

Cosential

50%
9.0

Dimelo

90%
Dimelo ranks higher in 2/2 features
Dimelo ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
9.0
90%
2 Ratings

Social engagement

5.0
50%
1 Rating
9.0
90%
2 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%
8.5

Dimelo

85%
Dimelo ranks higher in 2/2 features
Dimelo ranks higher in 2/2 features

Marketing automation

5.0
50%
1 Rating
8.0
80%
2 Ratings

Compensation management

N/A
0 Ratings
9.0
90%
1 Rating

Platform

7.0

Cosential

70%
8.0

Dimelo

80%
Dimelo ranks higher in 1/1 features
Dimelo ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
8.0
80%
1 Rating

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
8.0

Dimelo

80%
Dimelo ranks higher in 3/3 features
Dimelo ranks higher in 3/3 features

Case management

N/A
0 Ratings
8.0
80%
2 Ratings

Call center management

N/A
0 Ratings
8.0
80%
2 Ratings

Help desk management

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Cosential is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
8.0

Dimelo

80%
2 Ratings

Usability

8.0

Cosential

80%
1 Rating

Dimelo

N/A
0 Ratings

Support Rating

8.0

Cosential

80%
1 Rating

Dimelo

N/A
0 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.

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Kevin Shaw | TrustRadius Reviewer
Kevin Shaw
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Dimelo

We use Dimelo for managing across multiple channels for single clients, which it is really good at. We have not had as much success in identifying posts that may be more suited for escalations--so, for interrogating the content of posts for intent, sarcasm or content inspection, and to automatically assign to different departments or colleagues depending upon the rules.

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.

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Kevin Shaw | TrustRadius Reviewer
Kevin Shaw
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Dimelo

  • Being able to unify all the messages we receive daily is easier.
  • It helps reduce time when giving answers and solutions to problems that arise.
  • Its interface is very simple and easy to understand.
  • You can add all customer interactions in digital channels and synchronize ticket information and customer profiles with your existing CRM

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luar lamas | TrustRadius Reviewer
luar lamas
View all 2 answers on this topic

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.

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Kevin Shaw | TrustRadius Reviewer
Kevin Shaw
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Dimelo

  • Social media listening over and above management
  • Simpler schedule for content managing posts where the content editors may not have/need/want direct access to Dimelo--such as marketing directors, etc.

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Anonymous | TrustRadius Reviewer
Verified User
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Pricing Details

Cosential

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Dimelo

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
—

Starting Price

—

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.

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Kevin Shaw | TrustRadius Reviewer
Kevin Shaw
View all 1 answers on this topic

Dimelo

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.

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Kevin Shaw | TrustRadius Reviewer
Kevin Shaw
View all 1 answers on this topic

Dimelo

No score
No answers yet
No answers on this topic

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.

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Kevin Shaw | TrustRadius Reviewer
Kevin Shaw
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Dimelo

This application meets all the needs that the company faces today, and it is cheaper than other systems. This unified management solution allows you to provide quality customer service with a fast response speed, which has allowed me to win more customers to the company.

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luar lamas | TrustRadius Reviewer
luar lamas
View all 2 answers on this topic

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.

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Kevin Shaw | TrustRadius Reviewer
Kevin Shaw
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Dimelo

  • Provided the service we required based upon an assumed initial level of customer engagement
  • Increased social media engagement for the client - positive impact

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

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