What users are saying about
9 Ratings
24 Ratings
9 Ratings
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Score 8.8 out of 100
24 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • Cosential ranks higher in 5 feature sets: CRM Project Management, CRM Reporting & Analytics, Security, Integrations with 3rd-party Software, Platform
  • Dubsado ranks higher in 4 feature sets: Sales Force Automation, Marketing Automation, Customization, Social CRM

Sales Force Automation

8.7

Cosential

87%
8.8

Dubsado

88%
Cosential ranks higher in 5/9 features

Customer data management / contact management

10.0
100%
1 Rating
8.8
88%
8 Ratings

Workflow management

6.0
60%
1 Rating
8.8
88%
9 Ratings

Territory management

9.0
90%
1 Rating
N/A
0 Ratings

Opportunity management

10.0
100%
1 Rating
8.7
87%
5 Ratings

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
8.9
89%
7 Ratings

Interaction tracking

9.0
90%
1 Rating
8.6
86%
7 Ratings

Channel / partner relationship management

7.0
70%
1 Rating
8.0
80%
3 Ratings

Contract management

N/A
0 Ratings
9.5
95%
9 Ratings

Quote & order management

N/A
0 Ratings
9.0
90%
7 Ratings

Marketing Automation

7.5

Cosential

75%
7.9

Dubsado

79%
Cosential ranks higher in 2/2 features

Lead management

10.0
100%
1 Rating
7.9
79%
6 Ratings

Email marketing

5.0
50%
1 Rating
N/A
0 Ratings

CRM Project Management

8.0

Cosential

80%
7.5

Dubsado

75%
Cosential ranks higher in 2/3 features

Task management

7.0
70%
1 Rating
6.2
62%
8 Ratings

Reporting

9.0
90%
1 Rating
7.8
78%
7 Ratings

Billing and invoicing management

N/A
0 Ratings
8.4
84%
9 Ratings

CRM Reporting & Analytics

8.7

Cosential

87%
7.8

Dubsado

78%
Cosential ranks higher in 2/3 features

Forecasting

6.0
60%
1 Rating
8.6
86%
3 Ratings

Pipeline visualization

10.0
100%
1 Rating
7.7
77%
6 Ratings

Customizable reports

10.0
100%
1 Rating
7.1
71%
6 Ratings

Customization

7.5

Cosential

75%
8.2

Dubsado

82%
Dubsado ranks higher in 3/4 features

Custom fields

9.0
90%
1 Rating
8.5
85%
9 Ratings

Custom objects

6.0
60%
1 Rating
8.6
86%
6 Ratings

Scripting environment

N/A
0 Ratings
7.9
79%
2 Ratings

API for custom integration

N/A
0 Ratings
7.9
79%
5 Ratings

Security

10.0

Cosential

100%
7.6

Dubsado

76%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
7.6
76%
3 Ratings

Role-based user permissions

10.0
100%
1 Rating
7.6
76%
5 Ratings

Social CRM

5.0

Cosential

50%
5.6

Dubsado

56%
Dubsado ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
5.6
56%
2 Ratings

Social engagement

5.0
50%
1 Rating
5.6
56%
2 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%
4.1

Dubsado

41%
Cosential ranks higher in 1/2 features

Marketing automation

5.0
50%
1 Rating
4.9
49%
3 Ratings

Compensation management

N/A
0 Ratings
3.3
33%
2 Ratings

Platform

7.0

Cosential

70%
5.6

Dubsado

56%
Cosential ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
5.6
56%
2 Ratings

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
8.3

Dubsado

83%
Dubsado ranks higher in 3/3 features

Case management

N/A
0 Ratings
7.3
73%
3 Ratings

Call center management

N/A
0 Ratings
10.0
100%
1 Rating

Help desk management

N/A
0 Ratings
7.5
75%
2 Ratings

Attribute Ratings

  • Cosential is rated higher in 1 area: Likelihood to Recommend
  • Dubsado is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
9.4

Dubsado

94%
9 Ratings

Likelihood to Renew

Cosential

N/A
0 Ratings
8.0

Dubsado

80%
1 Rating

Usability

8.0

Cosential

80%
1 Rating
8.8

Dubsado

88%
5 Ratings

Support Rating

8.0

Cosential

80%
1 Rating
9.2

Dubsado

92%
5 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Dubsado

If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished.This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
Karen Cisnero - Ops Consultant | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Dubsado

  • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
  • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
  • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
Heather Herring | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Dubsado

  • the task list feature is very basic
  • the UI is a little clunky
  • more integrations with other software such as Clickup
Anonymous | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cosential Editions & Modules

Additional Pricing Details

Dubsado

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$35 Per Month [3 Users]

Dubsado Editions & Modules

Edition
Monthly Plan$35.001
Yearly Plan$350.002
  1. Per Month [3 Users]
  2. Per Year [3 Users]
Additional Pricing Details
For Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per month

Likelihood to Renew

Cosential

No score
No answers yet
No answers on this topic

Dubsado

Dubsado 8.0
Based on 1 answer
There are some similar programs out there that are offering ambassador accounts.
🧁Mary BRANDT, M.A.🧁 | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Dubsado

Dubsado 8.8
Based on 5 answers
There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
Robyn MacNeill | TrustRadius Reviewer

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Dubsado

Dubsado 9.2
Based on 5 answers
The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
Emma Sparrow | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Dubsado

Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code.HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
Karen Cisnero - Ops Consultant | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Dubsado

  • Clients are excited to hire me because my onboarding process is so professional
  • Easy of use makes collecting payment from clients easy
  • Streamlined process allows me to charge more for my services
Morgan Specht | TrustRadius Reviewer

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