9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 9 reviews and ratings
Insightly
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Top Rated
661 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 661 reviews and ratings
Feature Set Ratings
- Cosential ranks higher in 4 feature sets: Sales Force Automation, CRM Project Management, CRM Reporting & Analytics, Security
- Insightly ranks higher in 4 feature sets: Marketing Automation, Social CRM, Integrations with 3rd-party Software, Platform
- Cosential and Insightly are tied in 1 feature set: Customization
Sales Force Automation

8.7
Cosential
87%

8.1
Insightly
81%
Cosential ranks higher in 5/9 features
Cosential ranks higher in 5/9 features
Customer data management / contact management

10.0
100%
1 Rating

9.0
90%
304 Ratings
Workflow management

6.0
60%
1 Rating

8.7
87%
272 Ratings
Territory management

9.0
90%
1 Rating

8.1
81%
31 Ratings
Opportunity management

10.0
100%
1 Rating

8.4
84%
279 Ratings
Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating

8.7
87%
284 Ratings
Interaction tracking

9.0
90%
1 Rating

8.1
81%
249 Ratings
Channel / partner relationship management

7.0
70%
1 Rating

7.7
77%
24 Ratings
Contract management

N/A
0 Ratings

6.5
65%
21 Ratings
Quote & order management

N/A
0 Ratings

7.8
78%
24 Ratings
Marketing Automation

7.5
Cosential
75%

8.0
Insightly
80%
Cosential ranks higher in 1/2 features
Cosential ranks higher in 1/2 features
Lead management

10.0
100%
1 Rating

8.1
81%
237 Ratings
Email marketing

5.0
50%
1 Rating

8.0
80%
192 Ratings
CRM Project Management

8.0
Cosential
80%

7.6
Insightly
76%
Insightly ranks higher in 2/3 features
Insightly ranks higher in 2/3 features
Task management

7.0
70%
1 Rating

8.4
84%
292 Ratings
Reporting

9.0
90%
1 Rating

8.3
83%
245 Ratings
Billing and invoicing management

N/A
0 Ratings

6.0
60%
39 Ratings
CRM Reporting & Analytics

8.7
Cosential
87%

8.2
Insightly
82%
Cosential ranks higher in 2/3 features
Cosential ranks higher in 2/3 features
Forecasting

6.0
60%
1 Rating

7.0
70%
92 Ratings
Pipeline visualization

10.0
100%
1 Rating

8.8
88%
242 Ratings
Customizable reports

10.0
100%
1 Rating

8.7
87%
234 Ratings
Customization

7.5
Cosential
75%

7.5
Insightly
75%
Insightly ranks higher in 3/4 features
Insightly ranks higher in 3/4 features
Custom fields

9.0
90%
1 Rating

8.6
86%
266 Ratings
Custom objects

6.0
60%
1 Rating

7.7
77%
34 Ratings
Scripting environment

N/A
0 Ratings

6.8
68%
6 Ratings
API for custom integration

N/A
0 Ratings

7.0
70%
124 Ratings
Security

10.0
Cosential
100%

8.7
Insightly
87%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Single sign-on capability

10.0
100%
1 Rating

8.8
88%
202 Ratings
Role-based user permissions

10.0
100%
1 Rating

8.5
85%
133 Ratings
Social CRM

5.0
Cosential
50%

7.4
Insightly
74%
Insightly ranks higher in 2/2 features
Insightly ranks higher in 2/2 features
Social data

5.0
50%
1 Rating

6.8
68%
25 Ratings
Social engagement

5.0
50%
1 Rating

8.0
80%
78 Ratings
Integrations with 3rd-party Software

5.0
Cosential
50%

6.6
Insightly
66%
Insightly ranks higher in 2/2 features
Insightly ranks higher in 2/2 features
Marketing automation

5.0
50%
1 Rating

8.1
81%
100 Ratings
Compensation management

N/A
0 Ratings

5.1
51%
4 Ratings
Platform

7.0
Cosential
70%

8.9
Insightly
89%
Insightly ranks higher in 1/1 features
Insightly ranks higher in 1/1 features
Mobile access

7.0
70%
1 Rating

8.9
89%
259 Ratings
Customer Service & Support

Cosential
Feature Set Not Supported
N/A

7.1
Insightly
71%
Insightly ranks higher in 3/3 features
Insightly ranks higher in 3/3 features
Case management

N/A
0 Ratings

7.0
70%
11 Ratings
Call center management

N/A
0 Ratings

7.2
72%
8 Ratings
Help desk management

N/A
0 Ratings

7.1
71%
9 Ratings
Attribute Ratings
- Cosential is rated higher in 1 area: Likelihood to Recommend
- Insightly is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend

10.0
Cosential
100%
1 Rating

8.2
Insightly
82%
329 Ratings
Likelihood to Renew

Cosential
N/A
0 Ratings

7.1
Insightly
71%
20 Ratings
Usability

8.0
Cosential
80%
1 Rating

9.0
Insightly
90%
62 Ratings
Availability

Cosential
N/A
0 Ratings

10.0
Insightly
100%
6 Ratings
Performance

Cosential
N/A
0 Ratings

8.3
Insightly
83%
44 Ratings
Support Rating

8.0
Cosential
80%
1 Rating

8.4
Insightly
84%
42 Ratings
Online Training

Cosential
N/A
0 Ratings

9.0
Insightly
90%
5 Ratings
Implementation Rating

Cosential
N/A
0 Ratings

8.6
Insightly
86%
57 Ratings
Product Scalability

Cosential
N/A
0 Ratings

7.8
Insightly
78%
6 Ratings
Likelihood to Recommend
Cosential
Great for medium and large construction companies that have a specific salesforce.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Insightly
I think Insightly is a pretty good option for anyone looking for a database for their contacts. The different plans allow for a small number of contacts to a larger number for bigger companies. I'm not sure that really is a database that is completely perfect for everyone, but Insightly does a great job of covering at least a little bit of everything which makes it relevant to a lot of industries. I would say that if you are a really tiny company, this probably isn't the best software for your contact.
Owner
Desktop Deputy Virtual AssistantConsumer Services, 1-10 employees
Pros
Cosential
- Inputting of companies and leads who may become prospects.
- Creating specific opportunities for construction projects.
- Tracking opportunities through the entire sales cycle.
- Inputting detailed notes and activity by the Sales team.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Insightly
- It is a great CRM tool that is very intuitive and makes it easy to manage opportunities.
- I like that it can clearly show activity on projects, schedule tasks, and effectively manage directory contacts.
- I can automatically subscribe my leads to the email list through the web forms provided by Insightly.
CMO (Chief Marketing Officer)
Spectrum ReachMarketing & Advertising, 1001-5000 employees
Cons
Cosential
- The open software is somewhat difficult to master as an administrator.
- Report writing could be more intuitive.
- The company seems to cater to larger users.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Insightly
- Without putting information in Notes, there is no way to maintain multiple fields' yearly information over several years.
- Would like to be able to edit (re-order) the list of LIST VIEW queries
- It would be great if the STATE field had a dropdown with the states listed
- In NOTES, you can report on Comment count - It would be nice you could report on comment count in TASKS also

Verified User
Administrative Assistant in Other
Non-profit Organization Management Company, 1-10 employeesPricing Details
Cosential
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cosential Editions & Modules
—
Additional Pricing Details
—Insightly
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month Up to 2 users
Insightly Editions & Modules
Edition
Plus | $29.001 |
---|---|
Professional | $49.001 |
Enterprise | $99.001 |
Free | $02 |
- Per User/Per Month (billed annually)
- per month Up to 2 users
Additional Pricing Details
—Likelihood to Renew
Cosential
No score
No answers yet
No answers on this topic
Insightly
Insightly 7.1
Based on 20 answers
Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
Development Coordinator / Implementation Specialist
the school collectiveComputer Software, 1-10 employees
Usability
Cosential
Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Insightly
Insightly 9.0
Based on 62 answers
Insightly cannot store large amount of data as it has limitation of storing large amount of data and that requires a lot of effort. It requires great amount of computation time as well to perform territory and customer segmentation analysis based on algorithm used which leads to delay in delivery of projects.

Verified User
Analyst in Engineering
Health, Wellness and Fitness Company, 10,001+ employeesReliability and Availability
Cosential
No score
No answers yet
No answers on this topic
Insightly
Insightly 10.0
Based on 6 answers
Knock on wood... I haven't had any difficulties with Insightly's availability to-date. I mostly use it on my desktop and infrequently access via my Android phone. No access issues.
Owner
Life Simplified, LLC "Organized for Clarity" (R)Management Consulting, 1-10 employees
Performance
Cosential
No score
No answers yet
No answers on this topic
Insightly
Insightly 8.3
Based on 44 answers
The interface is very user friendly and easy to navigate. Reports can quickly be made, including custom fields.The website response has always been quick to load and has never been unavailable when I have needed access. They listen to requests for additional or custom features, and they hold workshops frequently to assist new and experienced users.
Project Manager
Henkels & McCoy, Inc.Construction, 5001-10,000 employees
Support Rating
Cosential
Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Insightly
Insightly 8.4
Based on 42 answers
We're very disappointed with the technical support Insightly has to offer. Firstly, there is a lack of proper training modules or technical resources available online, even with a strong community of users. Then, their support team is highly unresponsive and so slow in getting a speedy resolution to your problem. We have faced issues in the past and it was almost impossible to get in touch with their support team. On the other hand, during implementation, their support team was great and made sure everything was set up properly and smoothly.
Business Operations Manager
ZS AssociatesManagement Consulting, 5001-10,000 employees
Online Training
Cosential
No score
No answers yet
No answers on this topic
Insightly
Insightly 9.0
Based on 5 answers
Insightly is a very useful tool, it has the essential capabilities that a company need. Easy to use and very intuitive, so, you don't need tutorial or extra documents. Navigation inside the platform is quite simple. You will be able to store your client's information, about your potential business opportunities, organize teams and users and, connect your emails
Network Operation
Alcance Media GroupMarketing and Advertising, 11-50 employees
Implementation Rating
Cosential
No score
No answers yet
No answers on this topic
Insightly
Insightly 8.6
Based on 57 answers
The only missing thing at this time that would make our implementation complete would be a tighter integration with Xero allowing us to send quotes and report on quotes from Insightly!Xero has, excuse the pun, ZERO reporting on quotes sent!!!They are both very good products, however it's the little things that make good GREAT!
Chief Information Officer
One Digital MediaInformation Technology and Services, 51-200 employees
Alternatives Considered
Cosential
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Insightly
Insightly is cheaper compared to Intercom and catered to our needs as much as we wanted, hence we chose Insightly. They do offer the usual CRM things we needed, on top of which they also support workflow automation, email management as well as marketing tool. So no sense in choosing another expensive software compared to this one.

Verified User
Analyst in Finance and Accounting
Financial Services Company, 10,001+ employeesScalability
Cosential
No score
No answers yet
No answers on this topic
Insightly
Insightly 7.8
Based on 6 answers
(+) Being able to download my LinkedIn connections was a huge benefit. (+) I use the task function to stay on top of my follow-up activity which is another positive feature. (+) The sorting capabilities also help me pinpoint the contacts that I need to stay on top of.(-) When I add a new lead from an existing organization, I would like the organization's information to automatically populate the fields like address, website, description. I enter all that information manually. (-) My mass mailing experience has been tedious due to the email function being interrupted and crashing due to bad email addresses in some of my records. (-) Many of my leads do not have current email addresses. I wish Insightly offered a tool to help find email addresses. I spend too much time researching to find email addresses.
Vice President
Shadow Polymer Industries, IncMedical Devices, 11-50 employees
Return on Investment
Cosential
- Allowed for common tracking by business developers in different regions.
- Helped us quantify effort.
- Provides great reports for management.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Insightly
- The sales process has been more accessible and it has also been easier to read reports, avoiding the previous confusion.
- As it is an all-in-one platform, less staff is required to do CRM and project monitoring.
- I have been able to attract a large number of new clients by being able to have a different CRM platform where an excellent operation and performance is found, streamlining the work process.
Territory Sales Manager
AltriaConsumer Goods, 5001-10,000 employees