What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 9 reviews and ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 16 reviews and ratings
Feature Set Ratings
- Cosential ranks higher in 2 feature sets: CRM Reporting & Analytics, Security
- Less Annoying CRM ranks higher in 5 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Platform
Sales Force Automation

8.7
Cosential
87%

8.8
Less Annoying CRM
88%
Less Annoying CRM ranks higher in 7/9 features
Less Annoying CRM ranks higher in 7/9 features
Customer data management / contact management

10.0
100%
1 Rating

10.0
100%
9 Ratings
Workflow management

6.0
60%
1 Rating

10.0
100%
7 Ratings
Territory management

9.0
90%
1 Rating

8.7
87%
3 Ratings
Opportunity management

10.0
100%
1 Rating

10.0
100%
8 Ratings
Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating

8.8
88%
6 Ratings
Interaction tracking

9.0
90%
1 Rating

10.0
100%
6 Ratings
Channel / partner relationship management

7.0
70%
1 Rating

7.7
77%
4 Ratings
Contract management

N/A
0 Ratings

7.5
75%
5 Ratings
Quote & order management

N/A
0 Ratings

6.9
69%
4 Ratings
Marketing Automation

7.5
Cosential
75%

8.5
Less Annoying CRM
85%
Cosential ranks higher in 1/2 features
Cosential ranks higher in 1/2 features
Lead management

10.0
100%
1 Rating

8.9
89%
6 Ratings
Email marketing

5.0
50%
1 Rating

8.1
81%
5 Ratings
CRM Project Management

8.0
Cosential
80%

8.3
Less Annoying CRM
83%
Cosential ranks higher in 1/2 features
Cosential ranks higher in 1/2 features
Task management

7.0
70%
1 Rating

8.8
88%
8 Ratings
Reporting

9.0
90%
1 Rating

7.8
78%
5 Ratings
CRM Reporting & Analytics

8.7
Cosential
87%

7.5
Less Annoying CRM
75%
Cosential ranks higher in 2/3 features
Cosential ranks higher in 2/3 features
Forecasting

6.0
60%
1 Rating

7.4
74%
4 Ratings
Pipeline visualization

10.0
100%
1 Rating

8.3
83%
5 Ratings
Customizable reports

10.0
100%
1 Rating

6.8
68%
4 Ratings
Customization

7.5
Cosential
75%

9.1
Less Annoying CRM
91%
Less Annoying CRM ranks higher in 3/4 features
Less Annoying CRM ranks higher in 3/4 features
Custom fields

9.0
90%
1 Rating

10.0
100%
8 Ratings
Custom objects

6.0
60%
1 Rating

N/A
0 Ratings
Scripting environment

N/A
0 Ratings

8.1
81%
2 Ratings
API for custom integration

N/A
0 Ratings

9.1
91%
1 Rating
Security

10.0
Cosential
100%

8.2
Less Annoying CRM
82%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Single sign-on capability

10.0
100%
1 Rating

N/A
0 Ratings
Role-based user permissions

10.0
100%
1 Rating

8.2
82%
5 Ratings
Social CRM

5.0
Cosential
50%

Less Annoying CRM
Feature Set Not Supported
N/A
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Social data

5.0
50%
1 Rating

N/A
0 Ratings
Social engagement

5.0
50%
1 Rating

N/A
0 Ratings
Integrations with 3rd-party Software

5.0
Cosential
50%

Less Annoying CRM
Feature Set Not Supported
N/A
Cosential ranks higher in 1/1 features
Cosential ranks higher in 1/1 features
Marketing automation

5.0
50%
1 Rating

N/A
0 Ratings
Platform

7.0
Cosential
70%

8.5
Less Annoying CRM
85%
Less Annoying CRM ranks higher in 1/1 features
Less Annoying CRM ranks higher in 1/1 features
Mobile access

7.0
70%
1 Rating

8.5
85%
6 Ratings
Customer Service & Support

Cosential
Feature Set Not Supported
N/A

9.4
Less Annoying CRM
94%
Less Annoying CRM ranks higher in 2/2 features
Less Annoying CRM ranks higher in 2/2 features
Case management

N/A
0 Ratings

8.8
88%
6 Ratings
Help desk management

N/A
0 Ratings

10.0
100%
7 Ratings
Attribute Ratings
- Less Annoying CRM is rated higher in 1 area: Support Rating
- Cosential and Less Annoying CRM are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

10.0
Cosential
100%
1 Rating

10.0
Less Annoying CRM
100%
9 Ratings
Usability

8.0
Cosential
80%
1 Rating

Less Annoying CRM
N/A
0 Ratings
Support Rating

8.0
Cosential
80%
1 Rating

9.1
Less Annoying CRM
91%
2 Ratings
Likelihood to Recommend
Cosential
Great for medium and large construction companies that have a specific salesforce.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Less Annoying CRM
My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
President
Proficient SourcingManagement Consulting, 1-10 employees
Pros
Cosential
- Inputting of companies and leads who may become prospects.
- Creating specific opportunities for construction projects.
- Tracking opportunities through the entire sales cycle.
- Inputting detailed notes and activity by the Sales team.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Less Annoying CRM
- The customization is the key that allows this CRM to help us be successful.
- Organization is easy and it keeps us on task.
- We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
- With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Publisher/Owner
Macaroni Kid Cleveland EastMarketing and Advertising, 1-10 employees
Cons
Cosential
- The open software is somewhat difficult to master as an administrator.
- Report writing could be more intuitive.
- The company seems to cater to larger users.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Less Annoying CRM
- I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
- Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Owner & Travel Professional
My Paradise PlannerLeisure, Travel & Tourism, 1-10 employees
Pricing Details
Cosential
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cosential Editions & Modules
—
Additional Pricing Details
—Less Annoying CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per user, per month
Less Annoying CRM Editions & Modules
Edition
Always | $101 |
---|
- per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.Usability
Cosential
Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Less Annoying CRM
No score
No answers yet
No answers on this topic
Support Rating
Cosential
Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Less Annoying CRM
Less Annoying CRM 9.1
Based on 2 answers
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Registered Representative
Capital Street GroupInvestment Management, 11-50 employees
Alternatives Considered
Cosential
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Less Annoying CRM
There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Founder and CEO
Books By The Bushel, LLCPublishing, 1-10 employees
Return on Investment
Cosential
- Allowed for common tracking by business developers in different regions.
- Helped us quantify effort.
- Provides great reports for management.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Less Annoying CRM
- It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Agent and Success Coach
FEXSuccessInsurance, 1-10 employees