What users are saying about
9 Ratings
9 Ratings
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Score 8.8 out of 100
16 Ratings
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Score 7.2 out of 100

Feature Set Ratings

  • Cosential ranks higher in 2 feature sets: CRM Reporting & Analytics, Security
  • Less Annoying CRM ranks higher in 5 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Platform

Sales Force Automation

8.7

Cosential

87%
8.8

Less Annoying CRM

88%
Less Annoying CRM ranks higher in 7/9 features

Customer data management / contact management

10.0
100%
1 Rating
10.0
100%
9 Ratings

Workflow management

6.0
60%
1 Rating
10.0
100%
7 Ratings

Territory management

9.0
90%
1 Rating
8.7
87%
3 Ratings

Opportunity management

10.0
100%
1 Rating
10.0
100%
8 Ratings

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
8.8
88%
6 Ratings

Interaction tracking

9.0
90%
1 Rating
10.0
100%
6 Ratings

Channel / partner relationship management

7.0
70%
1 Rating
7.7
77%
4 Ratings

Contract management

N/A
0 Ratings
7.5
75%
5 Ratings

Quote & order management

N/A
0 Ratings
6.9
69%
4 Ratings

Marketing Automation

7.5

Cosential

75%
8.5

Less Annoying CRM

85%
Cosential ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
8.9
89%
6 Ratings

Email marketing

5.0
50%
1 Rating
8.1
81%
5 Ratings

CRM Project Management

8.0

Cosential

80%
8.3

Less Annoying CRM

83%
Cosential ranks higher in 1/2 features

Task management

7.0
70%
1 Rating
8.8
88%
8 Ratings

Reporting

9.0
90%
1 Rating
7.8
78%
5 Ratings

CRM Reporting & Analytics

8.7

Cosential

87%
7.5

Less Annoying CRM

75%
Cosential ranks higher in 2/3 features

Forecasting

6.0
60%
1 Rating
7.4
74%
4 Ratings

Pipeline visualization

10.0
100%
1 Rating
8.3
83%
5 Ratings

Customizable reports

10.0
100%
1 Rating
6.8
68%
4 Ratings

Customization

7.5

Cosential

75%
9.1

Less Annoying CRM

91%
Less Annoying CRM ranks higher in 3/4 features

Custom fields

9.0
90%
1 Rating
10.0
100%
8 Ratings

Custom objects

6.0
60%
1 Rating
N/A
0 Ratings

Scripting environment

N/A
0 Ratings
8.1
81%
2 Ratings

API for custom integration

N/A
0 Ratings
9.1
91%
1 Rating

Security

10.0

Cosential

100%
8.2

Less Annoying CRM

82%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
N/A
0 Ratings

Role-based user permissions

10.0
100%
1 Rating
8.2
82%
5 Ratings

Social CRM

5.0

Cosential

50%

Less Annoying CRM

Feature Set Not Supported
N/A
Cosential ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
N/A
0 Ratings

Social engagement

5.0
50%
1 Rating
N/A
0 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%

Less Annoying CRM

Feature Set Not Supported
N/A
Cosential ranks higher in 1/1 features

Marketing automation

5.0
50%
1 Rating
N/A
0 Ratings

Platform

7.0

Cosential

70%
8.5

Less Annoying CRM

85%
Less Annoying CRM ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
8.5
85%
6 Ratings

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
9.4

Less Annoying CRM

94%
Less Annoying CRM ranks higher in 2/2 features

Case management

N/A
0 Ratings
8.8
88%
6 Ratings

Help desk management

N/A
0 Ratings
10.0
100%
7 Ratings

Attribute Ratings

  • Less Annoying CRM is rated higher in 1 area: Support Rating
  • Cosential and Less Annoying CRM are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
10.0

Less Annoying CRM

100%
9 Ratings

Usability

8.0

Cosential

80%
1 Rating

Less Annoying CRM

N/A
0 Ratings

Support Rating

8.0

Cosential

80%
1 Rating
9.1

Less Annoying CRM

91%
2 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cosential Editions & Modules

Additional Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per user, per month

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Less Annoying CRM

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Less Annoying CRM

Less Annoying CRM 9.1
Based on 2 answers
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

Screenshots

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