Cosential vs Less Annoying CRM

Likelihood to Recommend

Great for medium and large construction companies that have a specific salesforce.

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.

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Charles Harte

President

Proficient SourcingManagement Consulting, 1-10 employees

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Feature Rating Comparison

Cosential

Less Annoying CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Channel / partner relationship management

Contract management

Quote & order management

Cosential

Less Annoying CRM

Lead management

Email marketing

Cosential

Less Annoying CRM

Task management

Reporting

Cosential

Less Annoying CRM

Forecasting

Pipeline visualization

Customizable reports

Cosential

Less Annoying CRM

Custom fields

Custom objects

Scripting environment

API for custom integration

Cosential

Less Annoying CRM

Single sign-on capability

Role-based user permissions

Cosential

Less Annoying CRM

Social data

Social engagement

Cosential

Less Annoying CRM

Marketing automation

Cosential

Less Annoying CRM

Mobile access

Cosential

Less Annoying CRM

Case management

Help desk management

Pros

Inputting of companies and leads who may become prospects.
Creating specific opportunities for construction projects.
Tracking opportunities through the entire sales cycle.
Inputting detailed notes and activity by the Sales team.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

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The customization is the key that allows this CRM to help us be successful.
Organization is easy and it keeps us on task.
We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.

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Jenny Steadman

Publisher/Owner

Macaroni Kid Cleveland EastMarketing and Advertising, 1-10 employees

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Cons

The open software is somewhat difficult to master as an administrator.
Report writing could be more intuitive.
The company seems to cater to larger users.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

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I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.

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Kira Solomon

Owner & Travel Professional

My Paradise PlannerLeisure, Travel & Tourism, 1-10 employees

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Usability

Cosential 8.0

Based on 1 answer

Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cosential 8.0

Based on 1 answer

My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

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Less Annoying CRM 9.1

Based on 1 answer

Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!

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Ray Lévesque, MA

Registered Representative

Capital Street GroupInvestment Management, 11-50 employees

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Alternatives Considered

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

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There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.

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Paula Darnell

Founder and CEO

Books By The Bushel, LLCPublishing, 1-10 employees

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Return on Investment

Allowed for common tracking by business developers in different regions.
Helped us quantify effort.
Provides great reports for management.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

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It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.

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Matt McCray

Agent and Success Coach

FEXSuccessInsurance, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cosential Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Less Annoying CRM Editions & Modules

Edition

Always	$10¹

per user, per month

Additional Pricing Details

The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Rating Summary

Cosential

Less Annoying CRM

Cosential

Less Annoying CRM

Cosential

Less Annoying CRM

Likelihood to Recommend

Cosential

Less Annoying CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Channel / partner relationship management

Contract management

Quote & order management

Lead management

Email marketing

Task management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Mobile access

Case management

Help desk management

Pros

Cosential

Less Annoying CRM

Cons

Cosential

Less Annoying CRM

Usability

Cosential

Less Annoying CRM

Support Rating

Cosential

Less Annoying CRM

Alternatives Considered

Cosential

Less Annoying CRM

Return on Investment

Cosential

Less Annoying CRM

Screenshots

Cosential

Less Annoying CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Cosential Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Less Annoying CRM Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison