What users are saying about
9 Ratings
13 Ratings
9 Ratings
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Score 8.8 out of 100
13 Ratings
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Score 4 out of 100

Feature Set Ratings

  • Cosential ranks higher in 9 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.7

Cosential

87%
2.3

Maximizer CRM

23%
Cosential ranks higher in 7/9 features

Customer data management / contact management

10.0
100%
1 Rating
2.0
20%
5 Ratings

Workflow management

6.0
60%
1 Rating
1.4
14%
4 Ratings

Territory management

9.0
90%
1 Rating
1.5
15%
4 Ratings

Opportunity management

10.0
100%
1 Rating
2.0
20%
5 Ratings

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
1.5
15%
4 Ratings

Interaction tracking

9.0
90%
1 Rating
4.3
43%
5 Ratings

Channel / partner relationship management

7.0
70%
1 Rating
2.9
29%
5 Ratings

Contract management

N/A
0 Ratings
3.8
38%
4 Ratings

Quote & order management

N/A
0 Ratings
1.7
17%
3 Ratings

Marketing Automation

7.5

Cosential

75%
1.7

Maximizer CRM

17%
Cosential ranks higher in 2/2 features

Lead management

10.0
100%
1 Rating
2.0
20%
5 Ratings

Email marketing

5.0
50%
1 Rating
1.5
15%
5 Ratings

CRM Project Management

8.0

Cosential

80%
1.9

Maximizer CRM

19%
Cosential ranks higher in 2/3 features

Task management

7.0
70%
1 Rating
2.0
20%
5 Ratings

Reporting

9.0
90%
1 Rating
2.0
20%
4 Ratings

Billing and invoicing management

N/A
0 Ratings
1.6
16%
3 Ratings

CRM Reporting & Analytics

8.7

Cosential

87%
1.9

Maximizer CRM

19%
Cosential ranks higher in 3/3 features

Forecasting

6.0
60%
1 Rating
2.0
20%
5 Ratings

Pipeline visualization

10.0
100%
1 Rating
1.8
18%
5 Ratings

Customizable reports

10.0
100%
1 Rating
2.0
20%
5 Ratings

Customization

7.5

Cosential

75%
1.4

Maximizer CRM

14%
Cosential ranks higher in 2/4 features

Custom fields

9.0
90%
1 Rating
1.5
15%
5 Ratings

Custom objects

6.0
60%
1 Rating
1.1
11%
4 Ratings

Scripting environment

N/A
0 Ratings
1.5
15%
5 Ratings

API for custom integration

N/A
0 Ratings
1.6
16%
5 Ratings

Security

10.0

Cosential

100%
2.0

Maximizer CRM

20%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
2.0
20%
3 Ratings

Role-based user permissions

10.0
100%
1 Rating
2.0
20%
4 Ratings

Social CRM

5.0

Cosential

50%
1.4

Maximizer CRM

14%
Cosential ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
1.4
14%
3 Ratings

Social engagement

5.0
50%
1 Rating
1.4
14%
3 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%
1.3

Maximizer CRM

13%
Cosential ranks higher in 1/2 features

Marketing automation

5.0
50%
1 Rating
1.3
13%
5 Ratings

Compensation management

N/A
0 Ratings
1.3
13%
4 Ratings

Platform

7.0

Cosential

70%
2.0

Maximizer CRM

20%
Cosential ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
2.0
20%
5 Ratings

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
1.8

Maximizer CRM

18%
Maximizer CRM ranks higher in 3/3 features

Case management

N/A
0 Ratings
1.8
18%
4 Ratings

Call center management

N/A
0 Ratings
1.8
18%
3 Ratings

Help desk management

N/A
0 Ratings
1.9
19%
3 Ratings

Attribute Ratings

  • Cosential is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
1.9

Maximizer CRM

19%
5 Ratings

Likelihood to Renew

Cosential

N/A
0 Ratings
10.0

Maximizer CRM

100%
1 Rating

Usability

8.0

Cosential

80%
1 Rating
1.0

Maximizer CRM

10%
1 Rating

Support Rating

8.0

Cosential

80%
1 Rating
1.0

Maximizer CRM

10%
3 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Maximizer CRM

It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience].This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
Javier Ortiz | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Maximizer CRM

  • Shared Calendar
  • Customer Service cases
  • Common database of customer information
Len Masek | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Maximizer CRM

  • Handling large data. Maximizer needs to improve on this.
  • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
  • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
AROOP VACHALI | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cosential Editions & Modules

Additional Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29

Starting Price

$29 Per User / Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

Likelihood to Renew

Cosential

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM 1.0
Based on 1 answer
The CRM didn’t have the capability I expected
Javier Ortiz | TrustRadius Reviewer

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM 1.0
Based on 3 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

Screenshots

Cosential

Maximizer CRM

Add comparison