What users are saying about
9 Ratings
3 Ratings
9 Ratings
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Score 8.8 out of 100
3 Ratings
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Score 4.9 out of 100

Feature Set Ratings

  • Cosential ranks higher in 2 feature sets: Sales Force Automation, Customization
  • Oncontact ranks higher in 5 feature sets: Marketing Automation, CRM Project Management, Social CRM, Integrations with 3rd-party Software, Platform
  • Cosential and Oncontact are tied in 2 feature sets: CRM Reporting & Analytics, Security

Sales Force Automation

8.7

Cosential

87%
5.0

Oncontact

50%
Cosential ranks higher in 7/9 features

Customer data management / contact management

10.0
100%
1 Rating
4.9
49%
2 Ratings

Workflow management

6.0
60%
1 Rating
4.4
44%
2 Ratings

Territory management

9.0
90%
1 Rating
4.9
49%
2 Ratings

Opportunity management

10.0
100%
1 Rating
5.3
53%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
9.0
90%
1 Rating

Interaction tracking

9.0
90%
1 Rating
4.4
44%
2 Ratings

Channel / partner relationship management

7.0
70%
1 Rating
4.9
49%
2 Ratings

Contract management

N/A
0 Ratings
3.9
39%
2 Ratings

Quote & order management

N/A
0 Ratings
3.9
39%
2 Ratings

Marketing Automation

7.5

Cosential

75%
8.5

Oncontact

85%
Cosential ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
8.0
80%
1 Rating

Email marketing

5.0
50%
1 Rating
9.0
90%
1 Rating

CRM Project Management

8.0

Cosential

80%
9.0

Oncontact

90%
Oncontact ranks higher in 2/2 features

Task management

7.0
70%
1 Rating
9.0
90%
1 Rating

Reporting

9.0
90%
1 Rating
9.0
90%
1 Rating

CRM Reporting & Analytics

8.7

Cosential

87%
8.7

Oncontact

87%
Cosential ranks higher in 2/3 features

Forecasting

6.0
60%
1 Rating
9.0
90%
1 Rating

Pipeline visualization

10.0
100%
1 Rating
8.0
80%
1 Rating

Customizable reports

10.0
100%
1 Rating
9.0
90%
1 Rating

Customization

7.5

Cosential

75%
4.9

Oncontact

49%
Cosential ranks higher in 2/4 features

Custom fields

9.0
90%
1 Rating
4.4
44%
2 Ratings

Custom objects

6.0
60%
1 Rating
4.4
44%
2 Ratings

Scripting environment

N/A
0 Ratings
3.9
39%
2 Ratings

API for custom integration

N/A
0 Ratings
7.0
70%
1 Rating

Security

10.0

Cosential

100%
10.0

Oncontact

100%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
10.0
100%
1 Rating

Role-based user permissions

10.0
100%
1 Rating
10.0
100%
1 Rating

Social CRM

5.0

Cosential

50%
7.0

Oncontact

70%
Oncontact ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
7.0
70%
1 Rating

Social engagement

5.0
50%
1 Rating
7.0
70%
1 Rating

Integrations with 3rd-party Software

5.0

Cosential

50%
7.0

Oncontact

70%
Oncontact ranks higher in 1/1 features

Marketing automation

5.0
50%
1 Rating
7.0
70%
1 Rating

Platform

7.0

Cosential

70%
8.0

Oncontact

80%
Oncontact ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
8.0
80%
1 Rating

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
3.6

Oncontact

36%
Oncontact ranks higher in 3/3 features

Case management

N/A
0 Ratings
5.3
53%
2 Ratings

Call center management

N/A
0 Ratings
4.4
44%
2 Ratings

Help desk management

N/A
0 Ratings
1.0
10%
1 Rating

Attribute Ratings

  • Cosential is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
4.9

Oncontact

49%
2 Ratings

Likelihood to Renew

Cosential

N/A
0 Ratings
10.0

Oncontact

100%
1 Rating

Usability

8.0

Cosential

80%
1 Rating

Oncontact

N/A
0 Ratings

Support Rating

8.0

Cosential

80%
1 Rating

Oncontact

N/A
0 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Likelihood to Renew

Cosential

No score
No answers yet
No answers on this topic

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Oncontact

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Oncontact

No score
No answers yet
No answers on this topic

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

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