9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
162 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
162 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

  • Cosential ranks higher in 3 feature sets: Sales Force Automation, CRM Reporting & Analytics, Security
  • Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 6 feature sets: Marketing Automation, CRM Project Management, Customization, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.7

Cosential

87%
8.0

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

80%
Cosential ranks higher in 5/9 features

Customer data management / contact management

10.0
100%
1 Rating
8.7
87%
12 Ratings

Workflow management

6.0
60%
1 Rating
7.7
77%
12 Ratings

Territory management

9.0
90%
1 Rating
8.0
80%
12 Ratings

Opportunity management

10.0
100%
1 Rating
8.6
86%
11 Ratings

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
7.6
76%
10 Ratings

Interaction tracking

9.0
90%
1 Rating
7.2
72%
12 Ratings

Channel / partner relationship management

7.0
70%
1 Rating
8.0
80%
11 Ratings

Contract management

N/A
0 Ratings
8.4
84%
11 Ratings

Quote & order management

N/A
0 Ratings
7.8
78%
12 Ratings

Marketing Automation

7.5

Cosential

75%
8.0

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

80%
Cosential ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
8.9
89%
10 Ratings

Email marketing

5.0
50%
1 Rating
7.2
72%
8 Ratings

CRM Project Management

8.0

Cosential

80%
8.8

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

88%
Cosential ranks higher in 1/2 features

Task management

7.0
70%
1 Rating
8.9
89%
11 Ratings

Reporting

9.0
90%
1 Rating
8.8
88%
11 Ratings

CRM Reporting & Analytics

8.7

Cosential

87%
8.5

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

85%
Cosential ranks higher in 2/3 features

Forecasting

6.0
60%
1 Rating
8.3
83%
11 Ratings

Pipeline visualization

10.0
100%
1 Rating
8.4
84%
11 Ratings

Customizable reports

10.0
100%
1 Rating
8.7
87%
11 Ratings

Customization

7.5

Cosential

75%
8.4

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

84%
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 3/4 features

Custom fields

9.0
90%
1 Rating
8.8
88%
11 Ratings

Custom objects

6.0
60%
1 Rating
8.6
86%
11 Ratings

Scripting environment

N/A
0 Ratings
8.6
86%
10 Ratings

API for custom integration

N/A
0 Ratings
7.8
78%
11 Ratings

Security

10.0

Cosential

100%
8.0

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

80%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
7.4
74%
13 Ratings

Role-based user permissions

10.0
100%
1 Rating
8.6
86%
13 Ratings

Social CRM

5.0

Cosential

50%
7.7

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

77%
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
8.0
80%
10 Ratings

Social engagement

5.0
50%
1 Rating
7.4
74%
9 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%
7.8

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

78%
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 2/2 features

Marketing automation

5.0
50%
1 Rating
7.8
78%
11 Ratings

Compensation management

N/A
0 Ratings
7.9
79%
9 Ratings

Platform

7.0

Cosential

70%
8.3

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

83%
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
8.3
83%
11 Ratings

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
7.9

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

79%
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 3/3 features

Case management

N/A
0 Ratings
8.0
80%
11 Ratings

Call center management

N/A
0 Ratings
7.9
79%
9 Ratings

Help desk management

N/A
0 Ratings
7.9
79%
8 Ratings

Attribute Ratings

  • Cosential is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
7.6

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

76%
44 Ratings

Usability

8.0

Cosential

80%
1 Rating
7.5

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

75%
11 Ratings

Support Rating

8.0

Cosential

80%
1 Rating
7.5

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

75%
11 Ratings

Online Training

Cosential

N/A
0 Ratings
8.0

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

80%
1 Rating

Contract Terms and Pricing Model

Cosential

N/A
0 Ratings
7.0

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

70%
1 Rating

Professional Services

Cosential

N/A
0 Ratings
10.0

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

100%
1 Rating

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
Anshu Na | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

  • Easy to sell products[.]
  • Build customers and make customer hub[.]
  • Tracking the sales cycle from marketing to sell the product[.]
  • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
  • Getting customers issues after and before selling[.]
  • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
  • Restrict users using RBAC role based access[.]
Adel Abu Ghazaleh | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

  • It doesn't have a lot of information for mid-market in Latin America, so there is info you can increase on this.
  • Job posting may not be part of the Commercial Module because it is where salespeople may look at it and start another process.
  • You may add a top 100 list per country in the lists by default, to make it easier to use when putting attention on the correct sectors.
ABRAHAM PABLO | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cosential Editions & Modules

Additional Pricing Details

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$65 Per User Per Month

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) Editions & Modules

Edition
Professional$65.001
Standard$100.001
Enterprise$200.001
Premium$300.001
  1. Per User Per Month
Additional Pricing Details

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 7.5
Based on 11 answers
Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
Priya Joshi | TrustRadius Reviewer

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 7.5
Based on 11 answers
The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
Graeme Canter | TrustRadius Reviewer

Online Training

Cosential

No score
No answers yet
No answers on this topic

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 8.0
Based on 1 answer
Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
Anshu Na | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
Anonymous | TrustRadius Reviewer

Contract Terms and Pricing Model

Cosential

No score
No answers yet
No answers on this topic

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 7.0
Based on 1 answer
When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
Graeme Canter | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

  • It allows you to stay on top of reorder points for your existing customers. We call them attrition calls.
  • When you orders flowing in, it makes it easier to follow up with buyers for other business units since you already have pre-existing business.
  • As a sales organization, everyone in the company has visibility across the board into what is our profit at any given moment for the day, week, month and year. This keeps up on track for each of our goals.
Simon Vargas | TrustRadius Reviewer

Screenshots

Cosential

Add comparison