What users are saying about
9 Ratings
3 Ratings
9 Ratings
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Score 8.8 out of 100
3 Ratings
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Score 10 out of 100

Feature Set Ratings

  • Cosential ranks higher in 2 feature sets: Sales Force Automation, Security
  • PlanPlus Online ranks higher in 7 feature sets: Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.7

Cosential

87%
8.6

PlanPlus

86%
PlanPlus Online ranks higher in 8/9 features

Customer data management / contact management

10.0
100%
1 Rating
10.0
100%
3 Ratings

Workflow management

6.0
60%
1 Rating
9.0
90%
3 Ratings

Territory management

9.0
90%
1 Rating
7.0
70%
3 Ratings

Opportunity management

10.0
100%
1 Rating
10.0
100%
3 Ratings

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
10.0
100%
3 Ratings

Interaction tracking

9.0
90%
1 Rating
10.0
100%
3 Ratings

Channel / partner relationship management

7.0
70%
1 Rating
9.0
90%
3 Ratings

Contract management

N/A
0 Ratings
7.0
70%
3 Ratings

Quote & order management

N/A
0 Ratings
5.0
50%
2 Ratings

Marketing Automation

7.5

Cosential

75%
10.0

PlanPlus

100%
PlanPlus Online ranks higher in 2/2 features

Lead management

10.0
100%
1 Rating
10.0
100%
3 Ratings

Email marketing

5.0
50%
1 Rating
10.0
100%
3 Ratings

CRM Project Management

8.0

Cosential

80%
9.7

PlanPlus

97%
PlanPlus Online ranks higher in 3/3 features

Task management

7.0
70%
1 Rating
10.0
100%
3 Ratings

Reporting

9.0
90%
1 Rating
10.0
100%
3 Ratings

Billing and invoicing management

N/A
0 Ratings
9.0
90%
2 Ratings

CRM Reporting & Analytics

8.7

Cosential

87%
9.7

PlanPlus

97%
Cosential ranks higher in 2/3 features

Forecasting

6.0
60%
1 Rating
10.0
100%
3 Ratings

Pipeline visualization

10.0
100%
1 Rating
10.0
100%
3 Ratings

Customizable reports

10.0
100%
1 Rating
9.0
90%
3 Ratings

Customization

7.5

Cosential

75%
8.5

PlanPlus

85%
PlanPlus Online ranks higher in 4/4 features

Custom fields

9.0
90%
1 Rating
10.0
100%
3 Ratings

Custom objects

6.0
60%
1 Rating
9.0
90%
3 Ratings

Scripting environment

N/A
0 Ratings
8.0
80%
2 Ratings

API for custom integration

N/A
0 Ratings
7.0
70%
2 Ratings

Security

10.0

Cosential

100%
7.0

PlanPlus

70%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
6.0
60%
1 Rating

Role-based user permissions

10.0
100%
1 Rating
8.0
80%
3 Ratings

Social CRM

5.0

Cosential

50%
8.0

PlanPlus

80%
PlanPlus Online ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
8.0
80%
2 Ratings

Social engagement

5.0
50%
1 Rating
8.0
80%
2 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%
9.5

PlanPlus

95%
PlanPlus Online ranks higher in 2/2 features

Marketing automation

5.0
50%
1 Rating
10.0
100%
3 Ratings

Compensation management

N/A
0 Ratings
9.0
90%
2 Ratings

Platform

7.0

Cosential

70%
8.0

PlanPlus

80%
PlanPlus Online ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
8.0
80%
3 Ratings

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
9.0

PlanPlus

90%
PlanPlus Online ranks higher in 3/3 features

Case management

N/A
0 Ratings
9.0
90%
3 Ratings

Call center management

N/A
0 Ratings
9.0
90%
3 Ratings

Help desk management

N/A
0 Ratings
9.0
90%
2 Ratings

Attribute Ratings

  • PlanPlus Online is rated higher in 1 area: Support Rating
  • Cosential and PlanPlus Online are tied in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
10.0

PlanPlus

100%
3 Ratings

Usability

8.0

Cosential

80%
1 Rating
8.0

PlanPlus

80%
1 Rating

Support Rating

8.0

Cosential

80%
1 Rating
10.0

PlanPlus

100%
1 Rating

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

PlanPlus

I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
James DiPilla | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

PlanPlus

  • Weekly and Monthly Planner is very productive.
  • Task Delegation and Pipeline Tracker are easy to use and efficient.
  • Goal Planning helped us as well to identify our chances.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

PlanPlus

  • When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
  • The inability to make personalized the labels for our insurance terms.
Jim Grauel, Jr. | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cosential Editions & Modules

Additional Pricing Details

PlanPlus

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,500

Starting Price

$34.99 Per User per Month

PlanPlus Editions & Modules

Edition
PlanPlus Online Planner Edition$69.991
PlanPlus Online Professional Edition$34.992
PlanPlus Online Business Edition$199.993
  1. Per/Year
  2. Per User per Month
  3. per 5 users/per month
Additional Pricing Details

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

PlanPlus

PlanPlus 8.0
Based on 1 answer
It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
James DiPilla | TrustRadius Reviewer

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

PlanPlus

PlanPlus 10.0
Based on 1 answer
There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
James DiPilla | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

PlanPlus

PlanPlus Online is much nicer than Salesforce and also much faster.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

PlanPlus

  • Better lead management
  • Increased lead efficiencies with drip programs
Jim Grauel, Jr. | TrustRadius Reviewer

Screenshots

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