RedHorse CRM vs. Unanet CRM by Cosential

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RedHorse CRM
Score 8.0 out of 10
Small Businesses (1-50 employees)
RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.
$9
Per Seat per Month
Unanet CRM by Cosential
Score 9.0 out of 10
N/A
Unanet CRM by Cosential (formerly Cosential CRM) is dedicated to helping AEC business developers, marketers, and executives win better business, and grow revenue. It became an Unanet solution in 2020, when Unanet acquired Cosential.N/A
Pricing
RedHorse CRMUnanet CRM by Cosential
Editions & Modules
RedHorse CRM Core Edition
$9
Per Seat per Month
RedHorse Mobile
$10
Per Seat per Month
RedHorse CRM Essential Edition
$29
Per Seat per Month
RedHorse CRM Complete Edition
$44
Per Seat per Month
No answers on this topic
Offerings
Pricing Offerings
RedHorse CRMUnanet CRM by Cosential
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$895 per 5 usersNo setup fee
Additional DetailsEach edition is available as a perpetual license.—
More Pricing Information
Community Pulse
RedHorse CRMUnanet CRM by Cosential
Top Pros
Top Cons
Features
RedHorse CRMUnanet CRM by Cosential
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
RedHorse CRM
9.1
1 Ratings
17% above category average
Unanet CRM by Cosential
8.7
1 Ratings
13% above category average
Customer data management / contact management9.11 Ratings10.01 Ratings
Workflow management9.11 Ratings6.01 Ratings
Territory management9.11 Ratings9.01 Ratings
Opportunity management9.11 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.11 Ratings10.01 Ratings
Contract management9.11 Ratings00 Ratings
Quote & order management9.11 Ratings00 Ratings
Interaction tracking9.11 Ratings9.01 Ratings
Channel / partner relationship management00 Ratings7.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
RedHorse CRM
8.2
1 Ratings
9% above category average
Unanet CRM by Cosential
-
Ratings
Case management9.11 Ratings00 Ratings
Call center management6.41 Ratings00 Ratings
Help desk management9.11 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
RedHorse CRM
8.6
1 Ratings
13% above category average
Unanet CRM by Cosential
7.5
1 Ratings
1% below category average
Lead management8.21 Ratings10.01 Ratings
Email marketing9.11 Ratings5.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
RedHorse CRM
9.1
1 Ratings
18% above category average
Unanet CRM by Cosential
8.0
1 Ratings
5% above category average
Task management9.11 Ratings7.01 Ratings
Billing and invoicing management9.11 Ratings00 Ratings
Reporting9.11 Ratings9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
RedHorse CRM
7.3
1 Ratings
4% below category average
Unanet CRM by Cosential
8.7
1 Ratings
13% above category average
Forecasting8.21 Ratings6.01 Ratings
Pipeline visualization4.51 Ratings10.01 Ratings
Customizable reports9.11 Ratings10.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
RedHorse CRM
8.6
1 Ratings
13% above category average
Unanet CRM by Cosential
7.5
1 Ratings
1% below category average
Custom fields9.11 Ratings9.01 Ratings
Custom objects9.11 Ratings6.01 Ratings
Scripting environment9.11 Ratings00 Ratings
API for custom integration7.31 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
RedHorse CRM
6.4
1 Ratings
12% below category average
Unanet CRM by Cosential
5.0
1 Ratings
37% below category average
Social data6.41 Ratings5.01 Ratings
Social engagement6.41 Ratings5.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
RedHorse CRM
6.8
1 Ratings
5% below category average
Unanet CRM by Cosential
5.0
1 Ratings
35% below category average
Marketing automation9.11 Ratings5.01 Ratings
Compensation management4.51 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
RedHorse CRM
7.3
1 Ratings
3% below category average
Unanet CRM by Cosential
7.0
1 Ratings
7% below category average
Mobile access7.31 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
RedHorse CRM
9.1
1 Ratings
9% above category average
Unanet CRM by Cosential
10.0
1 Ratings
18% above category average
Role-based user permissions9.11 Ratings10.01 Ratings
Single sign-on capability00 Ratings10.01 Ratings
Best Alternatives
RedHorse CRMUnanet CRM by Cosential
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RedHorse CRMUnanet CRM by Cosential
Likelihood to Recommend
9.1
(1 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
RedHorse CRMUnanet CRM by Cosential
Likelihood to Recommend
RedHorse Systems
RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
Read full review
Unanet
Great for medium and large construction companies that have a specific salesforce.
Read full review
Pros
RedHorse Systems
  • Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
  • Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
  • Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
  • Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
Read full review
Unanet
  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Read full review
Cons
RedHorse Systems
  • Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
Read full review
Unanet
  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Read full review
Usability
RedHorse Systems
No answers on this topic
Unanet
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Read full review
Support Rating
RedHorse Systems
No answers on this topic
Unanet
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Read full review
Alternatives Considered
RedHorse Systems
As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize. RedHorse provides the best of both along with the ease of use and non-complex customization.
Read full review
Unanet
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Read full review
Return on Investment
RedHorse Systems
  • RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
  • Information is always available and the system is quick so our team and our clients appreciate the application.
  • Quoting a client is a breeze and the system is flexible.
Read full review
Unanet
  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Read full review
ScreenShots

RedHorse CRM Screenshots

Screenshot of RedHorse can manage your calendar for you, including scheduling for multiple users and multiple contacts.Screenshot of View, add, edit, call, email, map. Manage all of your accounts and contacts. Search your contact list or use Favorites.