What users are saying about
9 Ratings
2 Ratings
9 Ratings
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Score 8.8 out of 100
2 Ratings
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Score 7.2 out of 100

Feature Set Ratings

  • Cosential ranks higher in 2 feature sets: CRM Reporting & Analytics, Security
  • RedHorse CRM ranks higher in 7 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.7

Cosential

87%
9.1

RedHorse CRM

91%
RedHorse CRM ranks higher in 5/9 features

Customer data management / contact management

10.0
100%
1 Rating
9.1
91%
1 Rating

Workflow management

6.0
60%
1 Rating
9.1
91%
1 Rating

Territory management

9.0
90%
1 Rating
9.1
91%
1 Rating

Opportunity management

10.0
100%
1 Rating
9.1
91%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
9.1
91%
1 Rating

Interaction tracking

9.0
90%
1 Rating
9.1
91%
1 Rating

Channel / partner relationship management

7.0
70%
1 Rating
N/A
0 Ratings

Contract management

N/A
0 Ratings
9.1
91%
1 Rating

Quote & order management

N/A
0 Ratings
9.1
91%
1 Rating

Marketing Automation

7.5

Cosential

75%
8.6

RedHorse CRM

86%
Cosential ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
8.2
82%
1 Rating

Email marketing

5.0
50%
1 Rating
9.1
91%
1 Rating

CRM Project Management

8.0

Cosential

80%
9.1

RedHorse CRM

91%
RedHorse CRM ranks higher in 3/3 features

Task management

7.0
70%
1 Rating
9.1
91%
1 Rating

Reporting

9.0
90%
1 Rating
9.1
91%
1 Rating

Billing and invoicing management

N/A
0 Ratings
9.1
91%
1 Rating

CRM Reporting & Analytics

8.7

Cosential

87%
7.3

RedHorse CRM

73%
Cosential ranks higher in 2/3 features

Forecasting

6.0
60%
1 Rating
8.2
82%
1 Rating

Pipeline visualization

10.0
100%
1 Rating
4.5
45%
1 Rating

Customizable reports

10.0
100%
1 Rating
9.1
91%
1 Rating

Customization

7.5

Cosential

75%
8.6

RedHorse CRM

86%
RedHorse CRM ranks higher in 4/4 features

Custom fields

9.0
90%
1 Rating
9.1
91%
1 Rating

Custom objects

6.0
60%
1 Rating
9.1
91%
1 Rating

Scripting environment

N/A
0 Ratings
9.1
91%
1 Rating

API for custom integration

N/A
0 Ratings
7.3
73%
1 Rating

Security

10.0

Cosential

100%
9.1

RedHorse CRM

91%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
N/A
0 Ratings

Role-based user permissions

10.0
100%
1 Rating
9.1
91%
1 Rating

Social CRM

5.0

Cosential

50%
6.4

RedHorse CRM

64%
RedHorse CRM ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
6.4
64%
1 Rating

Social engagement

5.0
50%
1 Rating
6.4
64%
1 Rating

Integrations with 3rd-party Software

5.0

Cosential

50%
6.8

RedHorse CRM

68%
RedHorse CRM ranks higher in 2/2 features

Marketing automation

5.0
50%
1 Rating
9.1
91%
1 Rating

Compensation management

N/A
0 Ratings
4.5
45%
1 Rating

Platform

7.0

Cosential

70%
7.3

RedHorse CRM

73%
RedHorse CRM ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
7.3
73%
1 Rating

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
8.2

RedHorse CRM

82%
RedHorse CRM ranks higher in 3/3 features

Case management

N/A
0 Ratings
9.1
91%
1 Rating

Call center management

N/A
0 Ratings
6.4
64%
1 Rating

Help desk management

N/A
0 Ratings
9.1
91%
1 Rating

Attribute Ratings

  • Cosential is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
9.1

RedHorse CRM

91%
1 Rating

Usability

8.0

Cosential

80%
1 Rating

RedHorse CRM

N/A
0 Ratings

Support Rating

8.0

Cosential

80%
1 Rating

RedHorse CRM

N/A
0 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
Randy Tucker | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

  • Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
  • Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
  • Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
  • Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
Randy Tucker | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

  • Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
Randy Tucker | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cosential Editions & Modules

Additional Pricing Details

RedHorse CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$895

Starting Price

$9 Per Seat per Month

RedHorse CRM Editions & Modules

Edition
RedHorse CRM Complete Edition$441
RedHorse CRM Essential Edition$291
RedHorse CRM Core Edition$91
RedHorse Mobile$101
  1. Per Seat per Month
Additional Pricing Details
Each edition is available as a perpetual license.

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize.RedHorse provides the best of both along with the ease of use and non-complex customization.
Randy Tucker | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

  • RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
  • Information is always available and the system is quick so our team and our clients appreciate the application.
  • Quoting a client is a breeze and the system is flexible.
Randy Tucker | TrustRadius Reviewer

Screenshots

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