What users are saying about
9 Ratings
2 Ratings
9 Ratings
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Score 8.8 out of 100
2 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
Randy Tucker | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Cosential
8.7
RedHorse CRM
9.1
Customer data management / contact management
Cosential
10.0
RedHorse CRM
9.1
Workflow management
Cosential
6.0
RedHorse CRM
9.1
Territory management
Cosential
9.0
RedHorse CRM
9.1
Opportunity management
Cosential
10.0
RedHorse CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
Cosential
10.0
RedHorse CRM
9.1
Interaction tracking
Cosential
9.0
RedHorse CRM
9.1
Channel / partner relationship management
Cosential
7.0
RedHorse CRM
Contract management
Cosential
RedHorse CRM
9.1
Quote & order management
Cosential
RedHorse CRM
9.1

Marketing Automation

Cosential
7.5
RedHorse CRM
8.6
Lead management
Cosential
10.0
RedHorse CRM
8.2
Email marketing
Cosential
5.0
RedHorse CRM
9.1

CRM Project Management

Cosential
8.0
RedHorse CRM
9.1
Task management
Cosential
7.0
RedHorse CRM
9.1
Reporting
Cosential
9.0
RedHorse CRM
9.1
Billing and invoicing management
Cosential
RedHorse CRM
9.1

CRM Reporting & Analytics

Cosential
8.7
RedHorse CRM
7.3
Forecasting
Cosential
6.0
RedHorse CRM
8.2
Pipeline visualization
Cosential
10.0
RedHorse CRM
4.5
Customizable reports
Cosential
10.0
RedHorse CRM
9.1

Customization

Cosential
7.5
RedHorse CRM
8.6
Custom fields
Cosential
9.0
RedHorse CRM
9.1
Custom objects
Cosential
6.0
RedHorse CRM
9.1
Scripting environment
Cosential
RedHorse CRM
9.1
API for custom integration
Cosential
RedHorse CRM
7.3

Security

Cosential
10.0
RedHorse CRM
9.1
Single sign-on capability
Cosential
10.0
RedHorse CRM
Role-based user permissions
Cosential
10.0
RedHorse CRM
9.1

Social CRM

Cosential
5.0
RedHorse CRM
6.4
Social data
Cosential
5.0
RedHorse CRM
6.4
Social engagement
Cosential
5.0
RedHorse CRM
6.4

Integrations with 3rd-party Software

Cosential
5.0
RedHorse CRM
6.8
Marketing automation
Cosential
5.0
RedHorse CRM
9.1
Compensation management
Cosential
RedHorse CRM
4.5

Platform

Cosential
7.0
RedHorse CRM
7.3
Mobile access
Cosential
7.0
RedHorse CRM
7.3

Customer Service & Support

Cosential
RedHorse CRM
8.2
Case management
Cosential
RedHorse CRM
9.1
Call center management
Cosential
RedHorse CRM
6.4
Help desk management
Cosential
RedHorse CRM
9.1

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

  • Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
  • Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
  • Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
  • Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
Randy Tucker | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

  • Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
Randy Tucker | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize.RedHorse provides the best of both along with the ease of use and non-complex customization.
Randy Tucker | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

RedHorse CRM

  • RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
  • Information is always available and the system is quick so our team and our clients appreciate the application.
  • Quoting a client is a breeze and the system is flexible.
Randy Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cosential Editions & Modules

Additional Pricing Details

RedHorse CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$895*

* per 5 users

RedHorse CRM Editions & Modules

Edition
RedHorse CRM Complete Edition$441
RedHorse CRM Essential Edition$291
RedHorse CRM Core Edition$91
RedHorse Mobile$101
  1. Per Seat per Month
Additional Pricing Details
Each edition is available as a perpetual license.

Rating Summary

Likelihood to Recommend

Cosential
10.0
RedHorse CRM
9.1

Usability

Cosential
8.0
RedHorse CRM

Support Rating

Cosential
8.0
RedHorse CRM

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