9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 9 reviews and ratings
80 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 80 reviews and ratings
Feature Set Ratings
- Cosential ranks higher in 1 feature set: Security
- Sage CRM ranks higher in 7 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Social CRM, Integrations with 3rd-party Software, Platform
- Cosential and Sage CRM are tied in 1 feature set: CRM Reporting & Analytics
Sales Force Automation

8.7
Cosential
87%
8.9
Sage CRM
89%
Sage CRM ranks higher in 5/9 features
Sage CRM ranks higher in 5/9 features
Customer data management / contact management

10.0
100%
1 Rating
9.1
91%
17 Ratings
Workflow management

6.0
60%
1 Rating
8.7
87%
16 Ratings
Territory management

9.0
90%
1 Rating
8.7
87%
17 Ratings
Opportunity management

10.0
100%
1 Rating
9.0
90%
17 Ratings
Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
9.1
91%
16 Ratings
Interaction tracking

9.0
90%
1 Rating
9.3
93%
16 Ratings
Channel / partner relationship management

7.0
70%
1 Rating
8.8
88%
16 Ratings
Contract management

N/A
0 Ratings
8.7
87%
14 Ratings
Quote & order management

N/A
0 Ratings
9.1
91%
16 Ratings
Marketing Automation

7.5
Cosential
75%
8.9
Sage CRM
89%
Cosential ranks higher in 1/2 features
Cosential ranks higher in 1/2 features
Lead management

10.0
100%
1 Rating
9.0
90%
16 Ratings
Email marketing

5.0
50%
1 Rating
8.8
88%
15 Ratings
CRM Project Management

8.0
Cosential
80%
9.2
Sage CRM
92%
Sage CRM ranks higher in 3/3 features
Sage CRM ranks higher in 3/3 features
Task management

7.0
70%
1 Rating
9.1
91%
16 Ratings
Reporting

9.0
90%
1 Rating
9.3
93%
13 Ratings
Billing and invoicing management

N/A
0 Ratings
9.1
91%
15 Ratings
CRM Reporting & Analytics

8.7
Cosential
87%
8.7
Sage CRM
87%
Cosential ranks higher in 2/3 features
Cosential ranks higher in 2/3 features
Forecasting

6.0
60%
1 Rating
8.8
88%
16 Ratings
Pipeline visualization

10.0
100%
1 Rating
8.5
85%
16 Ratings
Customizable reports

10.0
100%
1 Rating
8.8
88%
17 Ratings
Customization

7.5
Cosential
75%
8.7
Sage CRM
87%
Sage CRM ranks higher in 3/4 features
Sage CRM ranks higher in 3/4 features
Custom fields

9.0
90%
1 Rating
8.7
87%
17 Ratings
Custom objects

6.0
60%
1 Rating
8.6
86%
16 Ratings
Scripting environment

N/A
0 Ratings
9.0
90%
16 Ratings
API for custom integration

N/A
0 Ratings
8.4
84%
14 Ratings
Security

10.0
Cosential
100%
8.8
Sage CRM
88%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Single sign-on capability

10.0
100%
1 Rating
8.8
88%
17 Ratings
Role-based user permissions

10.0
100%
1 Rating
8.8
88%
13 Ratings
Social CRM

5.0
Cosential
50%
9.4
Sage CRM
94%
Sage CRM ranks higher in 2/2 features
Sage CRM ranks higher in 2/2 features
Social data

5.0
50%
1 Rating
9.4
94%
13 Ratings
Social engagement

5.0
50%
1 Rating
9.4
94%
13 Ratings
Integrations with 3rd-party Software

5.0
Cosential
50%
9.0
Sage CRM
90%
Sage CRM ranks higher in 2/2 features
Sage CRM ranks higher in 2/2 features
Marketing automation

5.0
50%
1 Rating
9.1
91%
14 Ratings
Compensation management

N/A
0 Ratings
9.0
90%
12 Ratings
Platform

7.0
Cosential
70%
7.8
Sage CRM
78%
Sage CRM ranks higher in 1/1 features
Sage CRM ranks higher in 1/1 features
Mobile access

7.0
70%
1 Rating
7.8
78%
16 Ratings
Customer Service & Support

Cosential
Feature Set Not Supported
N/A
8.3
Sage CRM
83%
Sage CRM ranks higher in 3/3 features
Sage CRM ranks higher in 3/3 features
Case management

N/A
0 Ratings
8.2
82%
16 Ratings
Call center management

N/A
0 Ratings
8.4
84%
15 Ratings
Help desk management

N/A
0 Ratings
8.4
84%
14 Ratings
Attribute Ratings
- Cosential is rated higher in 1 area: Likelihood to Recommend
- Sage CRM is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend

10.0
Cosential
100%
1 Rating
9.0
Sage CRM
90%
28 Ratings
Likelihood to Renew

Cosential
N/A
0 Ratings
5.1
Sage CRM
51%
11 Ratings
Usability

8.0
Cosential
80%
1 Rating
9.0
Sage CRM
90%
11 Ratings
Performance

Cosential
N/A
0 Ratings
8.2
Sage CRM
82%
2 Ratings
Support Rating

8.0
Cosential
80%
1 Rating
8.1
Sage CRM
81%
8 Ratings
In-Person Training

Cosential
N/A
0 Ratings
7.0
Sage CRM
70%
1 Rating
Implementation Rating

Cosential
N/A
0 Ratings
8.0
Sage CRM
80%
2 Ratings
Likelihood to Recommend
Cosential
Great for medium and large construction companies that have a specific salesforce.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Sage CRM
as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
Ecommerce Manager
GANEMMarket Research, 51-200 employees
Pros
Cosential
- Inputting of companies and leads who may become prospects.
- Creating specific opportunities for construction projects.
- Tracking opportunities through the entire sales cycle.
- Inputting detailed notes and activity by the Sales team.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Sage CRM
- When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
- Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
Real Estate Investor
Sacred Heart Real EstateReal Estate, 1-10 employees
Cons
Cosential
- The open software is somewhat difficult to master as an administrator.
- Report writing could be more intuitive.
- The company seems to cater to larger users.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Sage CRM
- Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
- Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
- Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.

Verified User
Engineer in Information Technology
Building Materials Company, 201-500 employeesPricing Details
Cosential
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cosential Editions & Modules
—
Additional Pricing Details
—Sage CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$33 per month
Sage CRM Editions & Modules
On-premise Edition
Sage CRM (on premise) | 1 |
---|
- Lifetime License per Seat
SaaS Edition
Sage CRM (cloud) | $451 |
---|
- Per User per Month
Additional Pricing Details
Tiered pricing is available for multiple users.Likelihood to Renew
Cosential
No score
No answers yet
No answers on this topic
Sage CRM
Sage CRM 5.1
Based on 11 answers
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.

Verified User
Employee in Marketing
Medical Devices Company, 51-200 employeesUsability
Cosential
Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Sage CRM
Sage CRM 9.0
Based on 11 answers
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
Division Sales and Marketing Manager
American Residential ServicesConsumer Services, 5001-10,000 employees
Performance
Cosential
No score
No answers yet
No answers on this topic
Sage CRM
Sage CRM 8.2
Based on 2 answers
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
Marketing Director
WAC Consulting Group51-200 employees
Support Rating
Cosential
Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Sage CRM
Sage CRM 8.1
Based on 8 answers
Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working

Verified User
Manager in Sales
Information Technology and Services Company, 501-1000 employeesIn-Person Training
Cosential
No score
No answers yet
No answers on this topic
Sage CRM
Sage CRM 7.0
Based on 1 answer
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.

Verified User
Administrator in Information Technology
Environmental Services Company, 11-50 employeesImplementation Rating
Cosential
No score
No answers yet
No answers on this topic
Sage CRM
Sage CRM 8.0
Based on 2 answers
The implementation and upgrades were rather quick and straight forward.Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.

Verified User
Administrator in Information Technology
Environmental Services Company, 11-50 employeesAlternatives Considered
Cosential
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Sage CRM
Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted.In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
Director
Marketing Answers & Solutions LimitedInformation Technology and Services, 1-10 employees
Return on Investment
Cosential
- Allowed for common tracking by business developers in different regions.
- Helped us quantify effort.
- Provides great reports for management.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Sage CRM
- It is very affordable in pricing, compared to competitors
- Lead management and convertion into prospects is also a very easy process
- Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
Sales Administration Manager
Bupa WorldwideInternational Trade and Development, 51-200 employees