What users are saying about
9 Ratings
80 Ratings
9 Ratings
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Score 8.8 out of 100
80 Ratings
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Score 8.6 out of 100

Feature Set Ratings

  • Cosential ranks higher in 1 feature set: Security
  • Sage CRM ranks higher in 7 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Social CRM, Integrations with 3rd-party Software, Platform
  • Cosential and Sage CRM are tied in 1 feature set: CRM Reporting & Analytics

Sales Force Automation

8.7

Cosential

87%
8.9

Sage CRM

89%
Sage CRM ranks higher in 5/9 features

Customer data management / contact management

10.0
100%
1 Rating
9.1
91%
17 Ratings

Workflow management

6.0
60%
1 Rating
8.7
87%
16 Ratings

Territory management

9.0
90%
1 Rating
8.7
87%
17 Ratings

Opportunity management

10.0
100%
1 Rating
9.0
90%
17 Ratings

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
9.1
91%
16 Ratings

Interaction tracking

9.0
90%
1 Rating
9.3
93%
16 Ratings

Channel / partner relationship management

7.0
70%
1 Rating
8.8
88%
16 Ratings

Contract management

N/A
0 Ratings
8.7
87%
14 Ratings

Quote & order management

N/A
0 Ratings
9.1
91%
16 Ratings

Marketing Automation

7.5

Cosential

75%
8.9

Sage CRM

89%
Cosential ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
9.0
90%
16 Ratings

Email marketing

5.0
50%
1 Rating
8.8
88%
15 Ratings

CRM Project Management

8.0

Cosential

80%
9.2

Sage CRM

92%
Sage CRM ranks higher in 3/3 features

Task management

7.0
70%
1 Rating
9.1
91%
16 Ratings

Reporting

9.0
90%
1 Rating
9.3
93%
13 Ratings

Billing and invoicing management

N/A
0 Ratings
9.1
91%
15 Ratings

CRM Reporting & Analytics

8.7

Cosential

87%
8.7

Sage CRM

87%
Cosential ranks higher in 2/3 features

Forecasting

6.0
60%
1 Rating
8.8
88%
16 Ratings

Pipeline visualization

10.0
100%
1 Rating
8.5
85%
16 Ratings

Customizable reports

10.0
100%
1 Rating
8.8
88%
17 Ratings

Customization

7.5

Cosential

75%
8.7

Sage CRM

87%
Sage CRM ranks higher in 3/4 features

Custom fields

9.0
90%
1 Rating
8.7
87%
17 Ratings

Custom objects

6.0
60%
1 Rating
8.6
86%
16 Ratings

Scripting environment

N/A
0 Ratings
9.0
90%
16 Ratings

API for custom integration

N/A
0 Ratings
8.4
84%
14 Ratings

Security

10.0

Cosential

100%
8.8

Sage CRM

88%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
8.8
88%
17 Ratings

Role-based user permissions

10.0
100%
1 Rating
8.8
88%
13 Ratings

Social CRM

5.0

Cosential

50%
9.4

Sage CRM

94%
Sage CRM ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
9.4
94%
13 Ratings

Social engagement

5.0
50%
1 Rating
9.4
94%
13 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%
9.0

Sage CRM

90%
Sage CRM ranks higher in 2/2 features

Marketing automation

5.0
50%
1 Rating
9.1
91%
14 Ratings

Compensation management

N/A
0 Ratings
9.0
90%
12 Ratings

Platform

7.0

Cosential

70%
7.8

Sage CRM

78%
Sage CRM ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
7.8
78%
16 Ratings

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
8.3

Sage CRM

83%
Sage CRM ranks higher in 3/3 features

Case management

N/A
0 Ratings
8.2
82%
16 Ratings

Call center management

N/A
0 Ratings
8.4
84%
15 Ratings

Help desk management

N/A
0 Ratings
8.4
84%
14 Ratings

Attribute Ratings

  • Cosential is rated higher in 1 area: Likelihood to Recommend
  • Sage CRM is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
9.0

Sage CRM

90%
28 Ratings

Likelihood to Renew

Cosential

N/A
0 Ratings
5.1

Sage CRM

51%
11 Ratings

Usability

8.0

Cosential

80%
1 Rating
9.0

Sage CRM

90%
11 Ratings

Performance

Cosential

N/A
0 Ratings
8.2

Sage CRM

82%
2 Ratings

Support Rating

8.0

Cosential

80%
1 Rating
8.1

Sage CRM

81%
8 Ratings

In-Person Training

Cosential

N/A
0 Ratings
7.0

Sage CRM

70%
1 Rating

Implementation Rating

Cosential

N/A
0 Ratings
8.0

Sage CRM

80%
2 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Sage CRM

as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
Francisco Martinez | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Sage CRM

  • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
  • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
Jeffrey Wallace | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Sage CRM

  • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
  • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
  • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
Anonymous | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cosential Editions & Modules

Additional Pricing Details

Sage CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$33 per month

Sage CRM Editions & Modules

On-premise Edition
Sage CRM (on premise)1
  1. Lifetime License per Seat
SaaS Edition
Sage CRM (cloud)$451
  1. Per User per Month
Additional Pricing Details
Tiered pricing is available for multiple users.

Likelihood to Renew

Cosential

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 5.1
Based on 11 answers
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
Anonymous | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Sage CRM

Sage CRM 9.0
Based on 11 answers
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
America Castañeda | TrustRadius Reviewer

Performance

Cosential

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 8.2
Based on 2 answers
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
Kari-Ann B. Ryan | TrustRadius Reviewer

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Sage CRM

Sage CRM 8.1
Based on 8 answers
Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
Anonymous | TrustRadius Reviewer

In-Person Training

Cosential

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 7.0
Based on 1 answer
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cosential

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 8.0
Based on 2 answers
The implementation and upgrades were rather quick and straight forward.Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Sage CRM

Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted.In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
Gary Perkins | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Sage CRM

  • It is very affordable in pricing, compared to competitors
  • Lead management and convertion into prospects is also a very easy process
  • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
Luis Brea | TrustRadius Reviewer

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