What users are saying about
9 Ratings
2 Ratings
9 Ratings
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Score 8.8 out of 100
2 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Salesboom

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Steve Berkman | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Cosential
8.7
Salesboom
8.4
Customer data management / contact management
Cosential
10.0
Salesboom
9.1
Workflow management
Cosential
6.0
Salesboom
8.2
Territory management
Cosential
9.0
Salesboom
7.9
Opportunity management
Cosential
10.0
Salesboom
9.1
Integration with email client (e.g., Outlook or Gmail)
Cosential
10.0
Salesboom
7.9
Interaction tracking
Cosential
9.0
Salesboom
9.1
Channel / partner relationship management
Cosential
7.0
Salesboom
7.6
Contract management
Cosential
Salesboom
7.3
Quote & order management
Cosential
Salesboom
9.1

Marketing Automation

Cosential
7.5
Salesboom
9.1
Lead management
Cosential
10.0
Salesboom
9.1
Email marketing
Cosential
5.0
Salesboom
9.1

CRM Project Management

Cosential
8.0
Salesboom
9.0
Task management
Cosential
7.0
Salesboom
9.1
Reporting
Cosential
9.0
Salesboom
9.1
Billing and invoicing management
Cosential
Salesboom
8.8

CRM Reporting & Analytics

Cosential
8.7
Salesboom
8.9
Forecasting
Cosential
6.0
Salesboom
9.1
Pipeline visualization
Cosential
10.0
Salesboom
8.8
Customizable reports
Cosential
10.0
Salesboom
8.8

Customization

Cosential
7.5
Salesboom
8.6
Custom fields
Cosential
9.0
Salesboom
9.1
Custom objects
Cosential
6.0
Salesboom
8.8
Scripting environment
Cosential
Salesboom
7.3
API for custom integration
Cosential
Salesboom
9.1

Security

Cosential
10.0
Salesboom
8.2
Single sign-on capability
Cosential
10.0
Salesboom
7.3
Role-based user permissions
Cosential
10.0
Salesboom
9.1

Social CRM

Cosential
5.0
Salesboom
8.0
Social data
Cosential
5.0
Salesboom
8.2
Social engagement
Cosential
5.0
Salesboom
7.9

Integrations with 3rd-party Software

Cosential
5.0
Salesboom
8.6
Marketing automation
Cosential
5.0
Salesboom
9.1
Compensation management
Cosential
Salesboom
8.2

Platform

Cosential
7.0
Salesboom
7.3
Mobile access
Cosential
7.0
Salesboom
7.3

Customer Service & Support

Cosential
Salesboom
7.5
Case management
Cosential
Salesboom
7.9
Call center management
Cosential
Salesboom
7.3
Help desk management
Cosential
Salesboom
7.3

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Salesboom

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Tom Greenberg | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Salesboom

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Steve Berkman | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Salesboom

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Salesboom

Salesboom 8.2
Based on 1 answer
We have a dedicated account manager and support. Whenever we need help we get it.
Steve Berkman | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Salesboom

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Tom Greenberg | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Salesboom

  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Tom Greenberg | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesboom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Cosential
10.0
Salesboom
8.5

Usability

Cosential
8.0
Salesboom

Support Rating

Cosential
8.0
Salesboom
8.2

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