What users are saying about
9 Ratings
2 Ratings
9 Ratings
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Score 8.8 out of 100
2 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Cosential ranks higher in 2 feature sets: Sales Force Automation, Security
  • Salesboom ranks higher in 7 feature sets: Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.7

Cosential

87%
8.4

Salesboom

84%
Salesboom ranks higher in 5/9 features

Customer data management / contact management

10.0
100%
1 Rating
9.1
91%
2 Ratings

Workflow management

6.0
60%
1 Rating
8.2
82%
2 Ratings

Territory management

9.0
90%
1 Rating
7.9
79%
2 Ratings

Opportunity management

10.0
100%
1 Rating
9.1
91%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
7.9
79%
2 Ratings

Interaction tracking

9.0
90%
1 Rating
9.1
91%
2 Ratings

Channel / partner relationship management

7.0
70%
1 Rating
7.6
76%
2 Ratings

Contract management

N/A
0 Ratings
7.3
73%
1 Rating

Quote & order management

N/A
0 Ratings
9.1
91%
2 Ratings

Marketing Automation

7.5

Cosential

75%
9.1

Salesboom

91%
Cosential ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
9.1
91%
2 Ratings

Email marketing

5.0
50%
1 Rating
9.1
91%
2 Ratings

CRM Project Management

8.0

Cosential

80%
9.0

Salesboom

90%
Salesboom ranks higher in 3/3 features

Task management

7.0
70%
1 Rating
9.1
91%
2 Ratings

Reporting

9.0
90%
1 Rating
9.1
91%
2 Ratings

Billing and invoicing management

N/A
0 Ratings
8.8
88%
2 Ratings

CRM Reporting & Analytics

8.7

Cosential

87%
8.9

Salesboom

89%
Cosential ranks higher in 2/3 features

Forecasting

6.0
60%
1 Rating
9.1
91%
2 Ratings

Pipeline visualization

10.0
100%
1 Rating
8.8
88%
2 Ratings

Customizable reports

10.0
100%
1 Rating
8.8
88%
2 Ratings

Customization

7.5

Cosential

75%
8.6

Salesboom

86%
Salesboom ranks higher in 4/4 features

Custom fields

9.0
90%
1 Rating
9.1
91%
2 Ratings

Custom objects

6.0
60%
1 Rating
8.8
88%
2 Ratings

Scripting environment

N/A
0 Ratings
7.3
73%
1 Rating

API for custom integration

N/A
0 Ratings
9.1
91%
1 Rating

Security

10.0

Cosential

100%
8.2

Salesboom

82%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
7.3
73%
1 Rating

Role-based user permissions

10.0
100%
1 Rating
9.1
91%
1 Rating

Social CRM

5.0

Cosential

50%
8.0

Salesboom

80%
Salesboom ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
8.2
82%
2 Ratings

Social engagement

5.0
50%
1 Rating
7.9
79%
2 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%
8.6

Salesboom

86%
Salesboom ranks higher in 2/2 features

Marketing automation

5.0
50%
1 Rating
9.1
91%
1 Rating

Compensation management

N/A
0 Ratings
8.2
82%
1 Rating

Platform

7.0

Cosential

70%
7.3

Salesboom

73%
Salesboom ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
7.3
73%
2 Ratings

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
7.5

Salesboom

75%
Salesboom ranks higher in 3/3 features

Case management

N/A
0 Ratings
7.9
79%
2 Ratings

Call center management

N/A
0 Ratings
7.3
73%
1 Rating

Help desk management

N/A
0 Ratings
7.3
73%
2 Ratings

Attribute Ratings

  • Cosential is rated higher in 1 area: Likelihood to Recommend
  • Salesboom is rated higher in 1 area: Support Rating

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
8.5

Salesboom

85%
2 Ratings

Usability

8.0

Cosential

80%
1 Rating

Salesboom

N/A
0 Ratings

Support Rating

8.0

Cosential

80%
1 Rating
8.2

Salesboom

82%
2 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Salesboom

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Steve Berkman | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Salesboom

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Tom Greenberg | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Salesboom

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Steve Berkman | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Salesboom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Salesboom

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Salesboom

Salesboom 8.2
Based on 2 answers
We have a dedicated account manager and support. Whenever we need help we get it.
Steve Berkman | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Salesboom

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Tom Greenberg | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Salesboom

  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Tom Greenberg | TrustRadius Reviewer

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