9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 9 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
- Cosential ranks higher in 2 feature sets: Sales Force Automation, Security
- Salesboom ranks higher in 7 feature sets: Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Social CRM, Integrations with 3rd-party Software, Platform
Sales Force Automation

8.7
Cosential
87%

8.4
Salesboom
84%
Salesboom ranks higher in 5/9 features
Salesboom ranks higher in 5/9 features
Customer data management / contact management

10.0
100%
1 Rating

9.1
91%
2 Ratings
Workflow management

6.0
60%
1 Rating

8.2
82%
2 Ratings
Territory management

9.0
90%
1 Rating

7.9
79%
2 Ratings
Opportunity management

10.0
100%
1 Rating

9.1
91%
2 Ratings
Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating

7.9
79%
2 Ratings
Interaction tracking

9.0
90%
1 Rating

9.1
91%
2 Ratings
Channel / partner relationship management

7.0
70%
1 Rating

7.6
76%
2 Ratings
Contract management

N/A
0 Ratings

7.3
73%
1 Rating
Quote & order management

N/A
0 Ratings

9.1
91%
2 Ratings
Marketing Automation

7.5
Cosential
75%

9.1
Salesboom
91%
Cosential ranks higher in 1/2 features
Cosential ranks higher in 1/2 features
Lead management

10.0
100%
1 Rating

9.1
91%
2 Ratings
Email marketing

5.0
50%
1 Rating

9.1
91%
2 Ratings
CRM Project Management

8.0
Cosential
80%

9.0
Salesboom
90%
Salesboom ranks higher in 3/3 features
Salesboom ranks higher in 3/3 features
Task management

7.0
70%
1 Rating

9.1
91%
2 Ratings
Reporting

9.0
90%
1 Rating

9.1
91%
2 Ratings
Billing and invoicing management

N/A
0 Ratings

8.8
88%
2 Ratings
CRM Reporting & Analytics

8.7
Cosential
87%

8.9
Salesboom
89%
Cosential ranks higher in 2/3 features
Cosential ranks higher in 2/3 features
Forecasting

6.0
60%
1 Rating

9.1
91%
2 Ratings
Pipeline visualization

10.0
100%
1 Rating

8.8
88%
2 Ratings
Customizable reports

10.0
100%
1 Rating

8.8
88%
2 Ratings
Customization

7.5
Cosential
75%

8.6
Salesboom
86%
Salesboom ranks higher in 4/4 features
Salesboom ranks higher in 4/4 features
Custom fields

9.0
90%
1 Rating

9.1
91%
2 Ratings
Custom objects

6.0
60%
1 Rating

8.8
88%
2 Ratings
Scripting environment

N/A
0 Ratings

7.3
73%
1 Rating
API for custom integration

N/A
0 Ratings

9.1
91%
1 Rating
Security

10.0
Cosential
100%

8.2
Salesboom
82%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Single sign-on capability

10.0
100%
1 Rating

7.3
73%
1 Rating
Role-based user permissions

10.0
100%
1 Rating

9.1
91%
1 Rating
Social CRM

5.0
Cosential
50%

8.0
Salesboom
80%
Salesboom ranks higher in 2/2 features
Salesboom ranks higher in 2/2 features
Social data

5.0
50%
1 Rating

8.2
82%
2 Ratings
Social engagement

5.0
50%
1 Rating

7.9
79%
2 Ratings
Integrations with 3rd-party Software

5.0
Cosential
50%

8.6
Salesboom
86%
Salesboom ranks higher in 2/2 features
Salesboom ranks higher in 2/2 features
Marketing automation

5.0
50%
1 Rating

9.1
91%
1 Rating
Compensation management

N/A
0 Ratings

8.2
82%
1 Rating
Platform

7.0
Cosential
70%

7.3
Salesboom
73%
Salesboom ranks higher in 1/1 features
Salesboom ranks higher in 1/1 features
Mobile access

7.0
70%
1 Rating

7.3
73%
2 Ratings
Customer Service & Support

Cosential
Feature Set Not Supported
N/A

7.5
Salesboom
75%
Salesboom ranks higher in 3/3 features
Salesboom ranks higher in 3/3 features
Case management

N/A
0 Ratings

7.9
79%
2 Ratings
Call center management

N/A
0 Ratings

7.3
73%
1 Rating
Help desk management

N/A
0 Ratings

7.3
73%
2 Ratings
Attribute Ratings
- Cosential is rated higher in 1 area: Likelihood to Recommend
- Salesboom is rated higher in 1 area: Support Rating
Likelihood to Recommend

10.0
Cosential
100%
1 Rating

8.5
Salesboom
85%
2 Ratings
Usability

8.0
Cosential
80%
1 Rating

Salesboom
N/A
0 Ratings
Support Rating

8.0
Cosential
80%
1 Rating

8.2
Salesboom
82%
2 Ratings
Likelihood to Recommend
Cosential
Great for medium and large construction companies that have a specific salesforce.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Salesboom
Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
VP of Sales
Berkman & AssociatesComputer Software, 51-200 employees
Pros
Cosential
- Inputting of companies and leads who may become prospects.
- Creating specific opportunities for construction projects.
- Tracking opportunities through the entire sales cycle.
- Inputting detailed notes and activity by the Sales team.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Salesboom
- As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
- Customer support is great.
- The CRM gets updated quarterly without user intervention.
CRM Consultant for Fortune 500
Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees
Cons
Cosential
- The open software is somewhat difficult to master as an administrator.
- Report writing could be more intuitive.
- The company seems to cater to larger users.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Salesboom
- The billing and invoicing needs a bit of improvement.
- We would like to see more ERP-like features.
- The customer self service portal needs improvement.
VP of Sales
Berkman & AssociatesComputer Software, 51-200 employees
Pricing Details
Cosential
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Salesboom
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Usability
Cosential
Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Salesboom
No score
No answers yet
No answers on this topic
Support Rating
Cosential
Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Salesboom
Salesboom 8.2
Based on 2 answers
We have a dedicated account manager and support. Whenever we need help we get it.
VP of Sales
Berkman & AssociatesComputer Software, 51-200 employees
Alternatives Considered
Cosential
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Salesboom
Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.
Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
CRM Consultant for Fortune 500
Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees
Return on Investment
Cosential
- Allowed for common tracking by business developers in different regions.
- Helped us quantify effort.
- Provides great reports for management.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Salesboom
- Less sales opportunities slip through the cracks.
- Reduces sales redundant tasks and saves time.
- Makes customers.
CRM Consultant for Fortune 500
Greenberg CRM ConsultingInformation Technology and Services, 51-200 employees