What users are saying about
9 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4 out of 100

Feature Set Ratings

  • Cosential ranks higher in 9 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.7

Cosential

87%
5.6

Talisma Social CRM

56%
Cosential ranks higher in 7/9 features

Customer data management / contact management

10.0
100%
1 Rating
8.0
80%
1 Rating

Workflow management

6.0
60%
1 Rating
6.0
60%
1 Rating

Territory management

9.0
90%
1 Rating
6.0
60%
1 Rating

Opportunity management

10.0
100%
1 Rating
4.0
40%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
3.0
30%
1 Rating

Interaction tracking

9.0
90%
1 Rating
9.0
90%
1 Rating

Channel / partner relationship management

7.0
70%
1 Rating
5.0
50%
1 Rating

Contract management

N/A
0 Ratings
4.0
40%
1 Rating

Quote & order management

N/A
0 Ratings
5.0
50%
1 Rating

Marketing Automation

7.5

Cosential

75%
4.0

Talisma Social CRM

40%
Cosential ranks higher in 2/2 features

Lead management

10.0
100%
1 Rating
5.0
50%
1 Rating

Email marketing

5.0
50%
1 Rating
3.0
30%
1 Rating

CRM Project Management

8.0

Cosential

80%
6.0

Talisma Social CRM

60%
Cosential ranks higher in 2/3 features

Task management

7.0
70%
1 Rating
7.0
70%
1 Rating

Reporting

9.0
90%
1 Rating
7.0
70%
1 Rating

Billing and invoicing management

N/A
0 Ratings
4.0
40%
1 Rating

CRM Reporting & Analytics

8.7

Cosential

87%
5.7

Talisma Social CRM

57%
Cosential ranks higher in 3/3 features

Forecasting

6.0
60%
1 Rating
5.0
50%
1 Rating

Pipeline visualization

10.0
100%
1 Rating
3.0
30%
1 Rating

Customizable reports

10.0
100%
1 Rating
9.0
90%
1 Rating

Customization

7.5

Cosential

75%
6.3

Talisma Social CRM

63%
Talisma Social CRM ranks higher in 4/4 features

Custom fields

9.0
90%
1 Rating
9.0
90%
1 Rating

Custom objects

6.0
60%
1 Rating
8.0
80%
1 Rating

Scripting environment

N/A
0 Ratings
3.0
30%
1 Rating

API for custom integration

N/A
0 Ratings
5.0
50%
1 Rating

Security

10.0

Cosential

100%
5.5

Talisma Social CRM

55%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
2.0
20%
1 Rating

Role-based user permissions

10.0
100%
1 Rating
9.0
90%
1 Rating

Social CRM

5.0

Cosential

50%
4.0

Talisma Social CRM

40%
Cosential ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
5.0
50%
1 Rating

Social engagement

5.0
50%
1 Rating
3.0
30%
1 Rating

Integrations with 3rd-party Software

5.0

Cosential

50%
3.5

Talisma Social CRM

35%
Cosential ranks higher in 1/2 features

Marketing automation

5.0
50%
1 Rating
4.0
40%
1 Rating

Compensation management

N/A
0 Ratings
3.0
30%
1 Rating

Platform

7.0

Cosential

70%
4.0

Talisma Social CRM

40%
Cosential ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
4.0
40%
1 Rating

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
4.7

Talisma Social CRM

47%
Talisma Social CRM ranks higher in 3/3 features

Case management

N/A
0 Ratings
3.0
30%
1 Rating

Call center management

N/A
0 Ratings
5.0
50%
1 Rating

Help desk management

N/A
0 Ratings
6.0
60%
1 Rating

Attribute Ratings

  • Cosential is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
4.0

Talisma Social CRM

40%
1 Rating

Usability

8.0

Cosential

80%
1 Rating

Talisma Social CRM

N/A
0 Ratings

Support Rating

8.0

Cosential

80%
1 Rating

Talisma Social CRM

N/A
0 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Anonymous | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Anonymous | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Anonymous | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Talisma Social CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
Anonymous | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Anonymous | TrustRadius Reviewer

Add comparison