Cosential vs Talisma Social CRM

Likelihood to Recommend

Great for medium and large construction companies that have a specific salesforce.

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.

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Verified User

Director in Marketing

Higher Education Company, 1001-5000 employees

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Feature Rating Comparison

Cosential

Talisma Social CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Channel / partner relationship management

Contract management

Quote & order management

Cosential

Talisma Social CRM

Lead management

Email marketing

Cosential

Talisma Social CRM

Task management

Reporting

Billing and invoicing management

Cosential

Talisma Social CRM

Forecasting

Pipeline visualization

Customizable reports

Cosential

Talisma Social CRM

Custom fields

Custom objects

Scripting environment

API for custom integration

Cosential

Talisma Social CRM

Single sign-on capability

Role-based user permissions

Cosential

Talisma Social CRM

Social data

Social engagement

Cosential

Talisma Social CRM

Marketing automation

Compensation management

Cosential

Talisma Social CRM

Mobile access

Cosential

Talisma Social CRM

Case management

Call center management

Help desk management

Pros

Inputting of companies and leads who may become prospects.
Creating specific opportunities for construction projects.
Tracking opportunities through the entire sales cycle.
Inputting detailed notes and activity by the Sales team.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

View all 1 answers on this topic

Tracks information.
Sorts and categorizes data.
A lot of flexibility.

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Verified User

Director in Marketing

Higher Education Company, 1001-5000 employees

View all 1 answers on this topic

Cons

The open software is somewhat difficult to master as an administrator.
Report writing could be more intuitive.
The company seems to cater to larger users.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

View all 1 answers on this topic

Not easy to use.
Takes a lot of time to understand the basics.
Issues with data and lists.

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Verified User

Director in Marketing

Higher Education Company, 1001-5000 employees

View all 1 answers on this topic

Usability

Cosential 8.0

Based on 1 answer

Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Cosential 8.0

Based on 1 answer

My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

View all 1 answers on this topic

Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.

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Verified User

Director in Marketing

Higher Education Company, 1001-5000 employees

View all 1 answers on this topic

Return on Investment

Allowed for common tracking by business developers in different regions.
Helped us quantify effort.
Provides great reports for management.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

View all 1 answers on this topic

Positive: It has helped find new leads.
Positive: It has helped run reports.
Negative: It has taken a lot of time to manage.

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Verified User

Director in Marketing

Higher Education Company, 1001-5000 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Rating Summary

Cosential

Talisma Social CRM

Cosential

Talisma Social CRM

Cosential

Talisma Social CRM

Likelihood to Recommend

Cosential

Talisma Social CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Channel / partner relationship management

Contract management

Quote & order management

Lead management

Email marketing

Task management

Reporting

Billing and invoicing management

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Case management

Call center management

Help desk management

Pros

Cosential

Talisma Social CRM

Cons

Cosential

Talisma Social CRM

Usability

Cosential

Talisma Social CRM

Support Rating

Cosential

Talisma Social CRM

Alternatives Considered

Cosential

Talisma Social CRM

Return on Investment

Cosential

Talisma Social CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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