What users are saying about
9 Ratings
9 Ratings
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Score 8.8 out of 100
2 Ratings
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Score 4 out of 100

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Cosential
8.7
Talisma Social CRM
5.6
Customer data management / contact management
Cosential
10.0
Talisma Social CRM
8.0
Workflow management
Cosential
6.0
Talisma Social CRM
6.0
Territory management
Cosential
9.0
Talisma Social CRM
6.0
Opportunity management
Cosential
10.0
Talisma Social CRM
4.0
Integration with email client (e.g., Outlook or Gmail)
Cosential
10.0
Talisma Social CRM
3.0
Interaction tracking
Cosential
9.0
Talisma Social CRM
9.0
Channel / partner relationship management
Cosential
7.0
Talisma Social CRM
5.0
Contract management
Cosential
Talisma Social CRM
4.0
Quote & order management
Cosential
Talisma Social CRM
5.0

Marketing Automation

Cosential
7.5
Talisma Social CRM
4.0
Lead management
Cosential
10.0
Talisma Social CRM
5.0
Email marketing
Cosential
5.0
Talisma Social CRM
3.0

CRM Project Management

Cosential
8.0
Talisma Social CRM
6.0
Task management
Cosential
7.0
Talisma Social CRM
7.0
Reporting
Cosential
9.0
Talisma Social CRM
7.0
Billing and invoicing management
Cosential
Talisma Social CRM
4.0

CRM Reporting & Analytics

Cosential
8.7
Talisma Social CRM
5.7
Forecasting
Cosential
6.0
Talisma Social CRM
5.0
Pipeline visualization
Cosential
10.0
Talisma Social CRM
3.0
Customizable reports
Cosential
10.0
Talisma Social CRM
9.0

Customization

Cosential
7.5
Talisma Social CRM
6.3
Custom fields
Cosential
9.0
Talisma Social CRM
9.0
Custom objects
Cosential
6.0
Talisma Social CRM
8.0
Scripting environment
Cosential
Talisma Social CRM
3.0
API for custom integration
Cosential
Talisma Social CRM
5.0

Security

Cosential
10.0
Talisma Social CRM
5.5
Single sign-on capability
Cosential
10.0
Talisma Social CRM
2.0
Role-based user permissions
Cosential
10.0
Talisma Social CRM
9.0

Social CRM

Cosential
5.0
Talisma Social CRM
4.0
Social data
Cosential
5.0
Talisma Social CRM
5.0
Social engagement
Cosential
5.0
Talisma Social CRM
3.0

Integrations with 3rd-party Software

Cosential
5.0
Talisma Social CRM
3.5
Marketing automation
Cosential
5.0
Talisma Social CRM
4.0
Compensation management
Cosential
Talisma Social CRM
3.0

Platform

Cosential
7.0
Talisma Social CRM
4.0
Mobile access
Cosential
7.0
Talisma Social CRM
4.0

Customer Service & Support

Cosential
Talisma Social CRM
4.7
Case management
Cosential
Talisma Social CRM
3.0
Call center management
Cosential
Talisma Social CRM
5.0
Help desk management
Cosential
Talisma Social CRM
6.0

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Anonymous | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Anonymous | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
Anonymous | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Talisma Social CRM

  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Anonymous | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Talisma Social CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Cosential
10.0
Talisma Social CRM
4.0

Usability

Cosential
8.0
Talisma Social CRM

Support Rating

Cosential
8.0
Talisma Social CRM

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