What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 9 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
- Cosential ranks higher in 9 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform
Sales Force Automation

8.7
Cosential
87%

5.6
Talisma Social CRM
56%
Cosential ranks higher in 7/9 features
Cosential ranks higher in 7/9 features
Customer data management / contact management

10.0
100%
1 Rating

8.0
80%
1 Rating
Workflow management

6.0
60%
1 Rating

6.0
60%
1 Rating
Territory management

9.0
90%
1 Rating

6.0
60%
1 Rating
Opportunity management

10.0
100%
1 Rating

4.0
40%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating

3.0
30%
1 Rating
Interaction tracking

9.0
90%
1 Rating

9.0
90%
1 Rating
Channel / partner relationship management

7.0
70%
1 Rating

5.0
50%
1 Rating
Contract management

N/A
0 Ratings

4.0
40%
1 Rating
Quote & order management

N/A
0 Ratings

5.0
50%
1 Rating
Marketing Automation

7.5
Cosential
75%

4.0
Talisma Social CRM
40%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Lead management

10.0
100%
1 Rating

5.0
50%
1 Rating
Email marketing

5.0
50%
1 Rating

3.0
30%
1 Rating
CRM Project Management

8.0
Cosential
80%

6.0
Talisma Social CRM
60%
Cosential ranks higher in 2/3 features
Cosential ranks higher in 2/3 features
Task management

7.0
70%
1 Rating

7.0
70%
1 Rating
Reporting

9.0
90%
1 Rating

7.0
70%
1 Rating
Billing and invoicing management

N/A
0 Ratings

4.0
40%
1 Rating
CRM Reporting & Analytics

8.7
Cosential
87%

5.7
Talisma Social CRM
57%
Cosential ranks higher in 3/3 features
Cosential ranks higher in 3/3 features
Forecasting

6.0
60%
1 Rating

5.0
50%
1 Rating
Pipeline visualization

10.0
100%
1 Rating

3.0
30%
1 Rating
Customizable reports

10.0
100%
1 Rating

9.0
90%
1 Rating
Customization

7.5
Cosential
75%

6.3
Talisma Social CRM
63%
Talisma Social CRM ranks higher in 4/4 features
Talisma Social CRM ranks higher in 4/4 features
Custom fields

9.0
90%
1 Rating

9.0
90%
1 Rating
Custom objects

6.0
60%
1 Rating

8.0
80%
1 Rating
Scripting environment

N/A
0 Ratings

3.0
30%
1 Rating
API for custom integration

N/A
0 Ratings

5.0
50%
1 Rating
Security

10.0
Cosential
100%

5.5
Talisma Social CRM
55%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Single sign-on capability

10.0
100%
1 Rating

2.0
20%
1 Rating
Role-based user permissions

10.0
100%
1 Rating

9.0
90%
1 Rating
Social CRM

5.0
Cosential
50%

4.0
Talisma Social CRM
40%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Social data

5.0
50%
1 Rating

5.0
50%
1 Rating
Social engagement

5.0
50%
1 Rating

3.0
30%
1 Rating
Integrations with 3rd-party Software

5.0
Cosential
50%

3.5
Talisma Social CRM
35%
Cosential ranks higher in 1/2 features
Cosential ranks higher in 1/2 features
Marketing automation

5.0
50%
1 Rating

4.0
40%
1 Rating
Compensation management

N/A
0 Ratings

3.0
30%
1 Rating
Platform

7.0
Cosential
70%

4.0
Talisma Social CRM
40%
Cosential ranks higher in 1/1 features
Cosential ranks higher in 1/1 features
Mobile access

7.0
70%
1 Rating

4.0
40%
1 Rating
Customer Service & Support

Cosential
Feature Set Not Supported
N/A

4.7
Talisma Social CRM
47%
Talisma Social CRM ranks higher in 3/3 features
Talisma Social CRM ranks higher in 3/3 features
Case management

N/A
0 Ratings

3.0
30%
1 Rating
Call center management

N/A
0 Ratings

5.0
50%
1 Rating
Help desk management

N/A
0 Ratings

6.0
60%
1 Rating
Attribute Ratings
- Cosential is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

10.0
Cosential
100%
1 Rating

4.0
Talisma Social CRM
40%
1 Rating
Usability

8.0
Cosential
80%
1 Rating

Talisma Social CRM
N/A
0 Ratings
Support Rating

8.0
Cosential
80%
1 Rating

Talisma Social CRM
N/A
0 Ratings
Likelihood to Recommend
Cosential
Great for medium and large construction companies that have a specific salesforce.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Talisma Social CRM
If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employeesPros
Cosential
- Inputting of companies and leads who may become prospects.
- Creating specific opportunities for construction projects.
- Tracking opportunities through the entire sales cycle.
- Inputting detailed notes and activity by the Sales team.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Talisma Social CRM
- Tracks information.
- Sorts and categorizes data.
- A lot of flexibility.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employeesCons
Cosential
- The open software is somewhat difficult to master as an administrator.
- Report writing could be more intuitive.
- The company seems to cater to larger users.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Talisma Social CRM
- Not easy to use.
- Takes a lot of time to understand the basics.
- Issues with data and lists.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employeesPricing Details
Cosential
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Talisma Social CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Usability
Cosential
Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Talisma Social CRM
No score
No answers yet
No answers on this topic
Support Rating
Cosential
Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Talisma Social CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
Cosential
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Talisma Social CRM
Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employeesReturn on Investment
Cosential
- Allowed for common tracking by business developers in different regions.
- Helped us quantify effort.
- Provides great reports for management.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Talisma Social CRM
- Positive: It has helped find new leads.
- Positive: It has helped run reports.
- Negative: It has taken a lot of time to manage.

Verified User
Director in Marketing
Higher Education Company, 1001-5000 employees