Cosential vs Tour de Force CRM

Likelihood to Recommend

Great for medium and large construction companies that have a specific salesforce.

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.

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Mike Bursack

Technical Operations Manager

Clock Medical SupplyHospital & Health Care, 11-50 employees

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Feature Rating Comparison

Cosential

Tour de Force CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Channel / partner relationship management

Quote & order management

Cosential

Tour de Force CRM

Lead management

Email marketing

Cosential

Tour de Force CRM

Task management

Reporting

Billing and invoicing management

Cosential

Tour de Force CRM

Forecasting

Pipeline visualization

Customizable reports

Cosential

Tour de Force CRM

Custom fields

Custom objects

API for custom integration

Cosential

Tour de Force CRM

Single sign-on capability

Role-based user permissions

Cosential

Tour de Force CRM

Social data

Social engagement

Cosential

Tour de Force CRM

Marketing automation

Cosential

Tour de Force CRM

Mobile access

Cosential

Tour de Force CRM

Case management

Help desk management

Pros

Inputting of companies and leads who may become prospects.
Creating specific opportunities for construction projects.
Tracking opportunities through the entire sales cycle.
Inputting detailed notes and activity by the Sales team.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

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We can quickly see Customers sales for the week, month, year, and past years.
We can get deep into the data of a customers sales history and what they are or aren't buying.

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Mike Bursack

Technical Operations Manager

Clock Medical SupplyHospital & Health Care, 11-50 employees

View all 1 answers on this topic

Cons

The open software is somewhat difficult to master as an administrator.
Report writing could be more intuitive.
The company seems to cater to larger users.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

View all 1 answers on this topic

There's too much data, and sales people have trouble finding what they need.
It can be hard for IT or sales manager to manage all the data in an informational way.

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Mike Bursack

Technical Operations Manager

Clock Medical SupplyHospital & Health Care, 11-50 employees

View all 1 answers on this topic

Usability

Cosential 8.0

Based on 1 answer

Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Cosential 8.0

Based on 1 answer

My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

View all 1 answers on this topic

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.

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Mike Bursack

Technical Operations Manager

Clock Medical SupplyHospital & Health Care, 11-50 employees

View all 1 answers on this topic

Return on Investment

Allowed for common tracking by business developers in different regions.
Helped us quantify effort.
Provides great reports for management.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

View all 1 answers on this topic

Better customer visibility.
We have better customer rating for finding top and bottom customers based on orders.

Read full review

Mike Bursack

Technical Operations Manager

Clock Medical SupplyHospital & Health Care, 11-50 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Rating Summary

Cosential

Tour de Force CRM

Cosential

Tour de Force CRM

Cosential

Tour de Force CRM

Likelihood to Recommend

Cosential

Tour de Force CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Channel / partner relationship management

Quote & order management

Lead management

Email marketing

Task management

Reporting

Billing and invoicing management

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Mobile access

Case management

Help desk management

Pros

Cosential

Tour de Force CRM

Cons

Cosential

Tour de Force CRM

Usability

Cosential

Tour de Force CRM

Support Rating

Cosential

Tour de Force CRM

Alternatives Considered

Cosential

Tour de Force CRM

Return on Investment

Cosential

Tour de Force CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison