What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 9 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3.4 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
- Cosential ranks higher in 7 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Integrations with 3rd-party Software
- Tour de Force CRM ranks higher in 1 feature set: Platform
Sales Force Automation

8.7
Cosential
87%

6.4
Tour de Force CRM
64%
Cosential ranks higher in 6/8 features
Cosential ranks higher in 6/8 features
Customer data management / contact management

10.0
100%
1 Rating
10.0
100%
1 Rating
Workflow management

6.0
60%
1 Rating
N/A
0 Ratings
Territory management

9.0
90%
1 Rating
10.0
100%
1 Rating
Opportunity management

10.0
100%
1 Rating
10.0
100%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
1.0
10%
1 Rating
Interaction tracking

9.0
90%
1 Rating
7.0
70%
1 Rating
Channel / partner relationship management

7.0
70%
1 Rating
2.0
20%
1 Rating
Quote & order management

N/A
0 Ratings
5.0
50%
1 Rating
Marketing Automation

7.5
Cosential
75%

4.0
Tour de Force CRM
40%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Lead management

10.0
100%
1 Rating
7.0
70%
1 Rating
Email marketing

5.0
50%
1 Rating
1.0
10%
1 Rating
CRM Project Management

8.0
Cosential
80%

3.7
Tour de Force CRM
37%
Cosential ranks higher in 2/3 features
Cosential ranks higher in 2/3 features
Task management

7.0
70%
1 Rating
1.0
10%
1 Rating
Reporting

9.0
90%
1 Rating
3.0
30%
1 Rating
Billing and invoicing management

N/A
0 Ratings
7.0
70%
1 Rating
CRM Reporting & Analytics

8.7
Cosential
87%

8.0
Tour de Force CRM
80%
Cosential ranks higher in 2/3 features
Cosential ranks higher in 2/3 features
Forecasting

6.0
60%
1 Rating
8.0
80%
1 Rating
Pipeline visualization

10.0
100%
1 Rating
8.0
80%
1 Rating
Customizable reports

10.0
100%
1 Rating
8.0
80%
1 Rating
Customization

7.5
Cosential
75%

6.0
Tour de Force CRM
60%
Cosential ranks higher in 2/3 features
Cosential ranks higher in 2/3 features
Custom fields

9.0
90%
1 Rating
6.0
60%
1 Rating
Custom objects

6.0
60%
1 Rating
N/A
0 Ratings
API for custom integration

N/A
0 Ratings
6.0
60%
1 Rating
Security

10.0
Cosential
100%

9.5
Tour de Force CRM
95%
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Single sign-on capability

10.0
100%
1 Rating
10.0
100%
1 Rating
Role-based user permissions

10.0
100%
1 Rating
9.0
90%
1 Rating
Social CRM

5.0
Cosential
50%

Tour de Force CRM
Feature Set Not Supported
N/A
Cosential ranks higher in 2/2 features
Cosential ranks higher in 2/2 features
Social data

5.0
50%
1 Rating
N/A
0 Ratings
Social engagement

5.0
50%
1 Rating
N/A
0 Ratings
Integrations with 3rd-party Software

5.0
Cosential
50%

3.0
Tour de Force CRM
30%
Cosential ranks higher in 1/1 features
Cosential ranks higher in 1/1 features
Marketing automation

5.0
50%
1 Rating
3.0
30%
1 Rating
Platform

7.0
Cosential
70%

8.0
Tour de Force CRM
80%
Tour de Force CRM ranks higher in 1/1 features
Tour de Force CRM ranks higher in 1/1 features
Mobile access

7.0
70%
1 Rating
8.0
80%
1 Rating
Customer Service & Support

Cosential
Feature Set Not Supported
N/A

5.5
Tour de Force CRM
55%
Tour de Force CRM ranks higher in 2/2 features
Tour de Force CRM ranks higher in 2/2 features
Case management

N/A
0 Ratings
8.0
80%
1 Rating
Help desk management

N/A
0 Ratings
3.0
30%
1 Rating
Attribute Ratings
- Cosential is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

10.0
Cosential
100%
1 Rating

7.0
Tour de Force CRM
70%
1 Rating
Usability

8.0
Cosential
80%
1 Rating

Tour de Force CRM
N/A
0 Ratings
Support Rating

8.0
Cosential
80%
1 Rating

Tour de Force CRM
N/A
0 Ratings
Likelihood to Recommend
Cosential
Great for medium and large construction companies that have a specific salesforce.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Tour de Force CRM
Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Pros
Cosential
- Inputting of companies and leads who may become prospects.
- Creating specific opportunities for construction projects.
- Tracking opportunities through the entire sales cycle.
- Inputting detailed notes and activity by the Sales team.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Tour de Force CRM
- We can quickly see Customers sales for the week, month, year, and past years.
- We can get deep into the data of a customers sales history and what they are or aren't buying.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Cons
Cosential
- The open software is somewhat difficult to master as an administrator.
- Report writing could be more intuitive.
- The company seems to cater to larger users.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Tour de Force CRM
- There's too much data, and sales people have trouble finding what they need.
- It can be hard for IT or sales manager to manage all the data in an informational way.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Pricing Details
Cosential
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Tour de Force CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Usability
Cosential
Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Tour de Force CRM
No score
No answers yet
No answers on this topic
Support Rating
Cosential
Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Tour de Force CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
Cosential
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Tour de Force CRM
Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Return on Investment
Cosential
- Allowed for common tracking by business developers in different regions.
- Helped us quantify effort.
- Provides great reports for management.
Vice-President - Marketing
WIELANDConstruction, 51-200 employees
Tour de Force CRM
- Better customer visibility.
- We have better customer rating for finding top and bottom customers based on orders.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees