What users are saying about
9 Ratings
9 Ratings
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Score 8.8 out of 100
7 Ratings
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Score 3.4 out of 100

Feature Set Ratings

  • Cosential ranks higher in 7 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Integrations with 3rd-party Software
  • Tour de Force CRM ranks higher in 1 feature set: Platform

Sales Force Automation

8.7

Cosential

87%
6.4

Tour de Force CRM

64%
Cosential ranks higher in 6/8 features

Customer data management / contact management

10.0
100%
1 Rating
10.0
100%
1 Rating

Workflow management

6.0
60%
1 Rating
N/A
0 Ratings

Territory management

9.0
90%
1 Rating
10.0
100%
1 Rating

Opportunity management

10.0
100%
1 Rating
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
1.0
10%
1 Rating

Interaction tracking

9.0
90%
1 Rating
7.0
70%
1 Rating

Channel / partner relationship management

7.0
70%
1 Rating
2.0
20%
1 Rating

Quote & order management

N/A
0 Ratings
5.0
50%
1 Rating

Marketing Automation

7.5

Cosential

75%
4.0

Tour de Force CRM

40%
Cosential ranks higher in 2/2 features

Lead management

10.0
100%
1 Rating
7.0
70%
1 Rating

Email marketing

5.0
50%
1 Rating
1.0
10%
1 Rating

CRM Project Management

8.0

Cosential

80%
3.7

Tour de Force CRM

37%
Cosential ranks higher in 2/3 features

Task management

7.0
70%
1 Rating
1.0
10%
1 Rating

Reporting

9.0
90%
1 Rating
3.0
30%
1 Rating

Billing and invoicing management

N/A
0 Ratings
7.0
70%
1 Rating

CRM Reporting & Analytics

8.7

Cosential

87%
8.0

Tour de Force CRM

80%
Cosential ranks higher in 2/3 features

Forecasting

6.0
60%
1 Rating
8.0
80%
1 Rating

Pipeline visualization

10.0
100%
1 Rating
8.0
80%
1 Rating

Customizable reports

10.0
100%
1 Rating
8.0
80%
1 Rating

Customization

7.5

Cosential

75%
6.0

Tour de Force CRM

60%
Cosential ranks higher in 2/3 features

Custom fields

9.0
90%
1 Rating
6.0
60%
1 Rating

Custom objects

6.0
60%
1 Rating
N/A
0 Ratings

API for custom integration

N/A
0 Ratings
6.0
60%
1 Rating

Security

10.0

Cosential

100%
9.5

Tour de Force CRM

95%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
10.0
100%
1 Rating

Role-based user permissions

10.0
100%
1 Rating
9.0
90%
1 Rating

Social CRM

5.0

Cosential

50%

Tour de Force CRM

Feature Set Not Supported
N/A
Cosential ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
N/A
0 Ratings

Social engagement

5.0
50%
1 Rating
N/A
0 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%
3.0

Tour de Force CRM

30%
Cosential ranks higher in 1/1 features

Marketing automation

5.0
50%
1 Rating
3.0
30%
1 Rating

Platform

7.0

Cosential

70%
8.0

Tour de Force CRM

80%
Tour de Force CRM ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
8.0
80%
1 Rating

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
5.5

Tour de Force CRM

55%
Tour de Force CRM ranks higher in 2/2 features

Case management

N/A
0 Ratings
8.0
80%
1 Rating

Help desk management

N/A
0 Ratings
3.0
30%
1 Rating

Attribute Ratings

  • Cosential is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
7.0

Tour de Force CRM

70%
1 Rating

Usability

8.0

Cosential

80%
1 Rating

Tour de Force CRM

N/A
0 Ratings

Support Rating

8.0

Cosential

80%
1 Rating

Tour de Force CRM

N/A
0 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Mike Bursack | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Mike Bursack | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Mike Bursack | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Tour de Force CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Mike Bursack | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Mike Bursack | TrustRadius Reviewer

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