What users are saying about
9 Ratings
9 Ratings
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Score 8.8 out of 100
7 Ratings
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Score 4.6 out of 100

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Mike Bursack | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Cosential
8.7
Tour de Force CRM
6.4
Customer data management / contact management
Cosential
10.0
Tour de Force CRM
10.0
Workflow management
Cosential
6.0
Tour de Force CRM
Territory management
Cosential
9.0
Tour de Force CRM
10.0
Opportunity management
Cosential
10.0
Tour de Force CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
Cosential
10.0
Tour de Force CRM
1.0
Interaction tracking
Cosential
9.0
Tour de Force CRM
7.0
Channel / partner relationship management
Cosential
7.0
Tour de Force CRM
2.0
Quote & order management
Cosential
Tour de Force CRM
5.0

Marketing Automation

Cosential
7.5
Tour de Force CRM
4.0
Lead management
Cosential
10.0
Tour de Force CRM
7.0
Email marketing
Cosential
5.0
Tour de Force CRM
1.0

CRM Project Management

Cosential
8.0
Tour de Force CRM
3.7
Task management
Cosential
7.0
Tour de Force CRM
1.0
Reporting
Cosential
9.0
Tour de Force CRM
3.0
Billing and invoicing management
Cosential
Tour de Force CRM
7.0

CRM Reporting & Analytics

Cosential
8.7
Tour de Force CRM
8.0
Forecasting
Cosential
6.0
Tour de Force CRM
8.0
Pipeline visualization
Cosential
10.0
Tour de Force CRM
8.0
Customizable reports
Cosential
10.0
Tour de Force CRM
8.0

Customization

Cosential
7.5
Tour de Force CRM
6.0
Custom fields
Cosential
9.0
Tour de Force CRM
6.0
Custom objects
Cosential
6.0
Tour de Force CRM
API for custom integration
Cosential
Tour de Force CRM
6.0

Security

Cosential
10.0
Tour de Force CRM
9.5
Single sign-on capability
Cosential
10.0
Tour de Force CRM
10.0
Role-based user permissions
Cosential
10.0
Tour de Force CRM
9.0

Social CRM

Cosential
5.0
Tour de Force CRM
Social data
Cosential
5.0
Tour de Force CRM
Social engagement
Cosential
5.0
Tour de Force CRM

Integrations with 3rd-party Software

Cosential
5.0
Tour de Force CRM
3.0
Marketing automation
Cosential
5.0
Tour de Force CRM
3.0

Platform

Cosential
7.0
Tour de Force CRM
8.0
Mobile access
Cosential
7.0
Tour de Force CRM
8.0

Customer Service & Support

Cosential
Tour de Force CRM
5.5
Case management
Cosential
Tour de Force CRM
8.0
Help desk management
Cosential
Tour de Force CRM
3.0

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Mike Bursack | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Mike Bursack | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Mike Bursack | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Tour de Force CRM

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Mike Bursack | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tour de Force CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Cosential
10.0
Tour de Force CRM
7.0

Usability

Cosential
8.0
Tour de Force CRM

Support Rating

Cosential
8.0
Tour de Force CRM

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