What users are saying about
9 Ratings
6 Ratings
9 Ratings
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Score 8.8 out of 100
6 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

vCita

It is really good for taking online bookings including the scheduling of repeat appointments. The ability to store documents for particular clients is useful however I feel that the client should have a more secure method of access if you were to put sensitive information on their profile. At the moment the client only needs their email address to get into their profile which is good to allow them to review a history of interaction.With continued improvements and new features added the platform is growing into a CRM tool however I feel it is still not complete and can be used for this purpose but with limitations.
David Cook | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Cosential
8.7
vCita
7.0
Customer data management / contact management
Cosential
10.0
vCita
7.0
Workflow management
Cosential
6.0
vCita
7.0
Territory management
Cosential
9.0
vCita
Opportunity management
Cosential
10.0
vCita
Integration with email client (e.g., Outlook or Gmail)
Cosential
10.0
vCita
Interaction tracking
Cosential
9.0
vCita
Channel / partner relationship management
Cosential
7.0
vCita

Marketing Automation

Cosential
7.5
vCita
8.0
Lead management
Cosential
10.0
vCita
Email marketing
Cosential
5.0
vCita
8.0

CRM Project Management

Cosential
8.0
vCita
7.5
Task management
Cosential
7.0
vCita
Reporting
Cosential
9.0
vCita
8.0
Billing and invoicing management
Cosential
vCita
7.0

CRM Reporting & Analytics

Cosential
8.7
vCita
Forecasting
Cosential
6.0
vCita
Pipeline visualization
Cosential
10.0
vCita
Customizable reports
Cosential
10.0
vCita

Customization

Cosential
7.5
vCita
4.0
Custom fields
Cosential
9.0
vCita
7.0
Custom objects
Cosential
6.0
vCita
API for custom integration
Cosential
vCita
1.0

Security

Cosential
10.0
vCita
9.9
Single sign-on capability
Cosential
10.0
vCita
Role-based user permissions
Cosential
10.0
vCita
9.9

Social CRM

Cosential
5.0
vCita
Social data
Cosential
5.0
vCita
Social engagement
Cosential
5.0
vCita

Integrations with 3rd-party Software

Cosential
5.0
vCita
Marketing automation
Cosential
5.0
vCita

Platform

Cosential
7.0
vCita
7.0
Mobile access
Cosential
7.0
vCita
7.0

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

vCita

  • Very easy implementation of a contact/scheduling widget.
  • Allows for scheduling of appointments with clients. The setup is easy and the allotted times can be changed as needed. Easy for the client to use as well.
  • Managing communication between individual clients is easy as well.
Josh Randall | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

vCita

  • Syncing with our google calendars has some flaws or is just not clear
  • Messages show unread when they have been read
Denise Deem | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

vCita

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

vCita

No score
No answers yet
No answers on this topic

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

vCita

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
Christopher Cater | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

vCita

  • In the overall, by automating the appointment booking process, vCita saved hours of my time from having to book appointments myself.
  • It's user-friendly so it makes a positive impression on my clients.
MaryLee Trettenero | TrustRadius Reviewer

Screenshots

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cosential Editions & Modules

Additional Pricing Details

vCita

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

vCita Editions & Modules

Edition
Essentials$291
Business$591
Platinum$991
  1. per month
Additional Pricing Details

Rating Summary

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