What users are saying about
9 Ratings
14 Ratings
9 Ratings
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Score 8.8 out of 100
14 Ratings
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Score 9.5 out of 100

Feature Set Ratings

  • Cosential ranks higher in 4 feature sets: Sales Force Automation, Marketing Automation, Customization, Security
  • vCita ranks higher in 1 feature set: Platform
  • Cosential and vCita are tied in 1 feature set: CRM Project Management

Sales Force Automation

8.7

Cosential

87%
8.6

vCita

86%
Cosential ranks higher in 6/7 features

Customer data management / contact management

10.0
100%
1 Rating
9.4
94%
5 Ratings

Workflow management

6.0
60%
1 Rating
7.9
79%
4 Ratings

Territory management

9.0
90%
1 Rating
N/A
0 Ratings

Opportunity management

10.0
100%
1 Rating
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
N/A
0 Ratings

Interaction tracking

9.0
90%
1 Rating
N/A
0 Ratings

Channel / partner relationship management

7.0
70%
1 Rating
N/A
0 Ratings

Marketing Automation

7.5

Cosential

75%
7.0

vCita

70%
Cosential ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
N/A
0 Ratings

Email marketing

5.0
50%
1 Rating
7.0
70%
3 Ratings

CRM Project Management

8.0

Cosential

80%
8.0

vCita

80%
Cosential ranks higher in 2/3 features

Task management

7.0
70%
1 Rating
N/A
0 Ratings

Reporting

9.0
90%
1 Rating
7.0
70%
3 Ratings

Billing and invoicing management

N/A
0 Ratings
8.9
89%
5 Ratings

CRM Reporting & Analytics

8.7

Cosential

87%

vCita

Feature Set Not Supported
N/A
Cosential ranks higher in 3/3 features

Forecasting

6.0
60%
1 Rating
N/A
0 Ratings

Pipeline visualization

10.0
100%
1 Rating
N/A
0 Ratings

Customizable reports

10.0
100%
1 Rating
N/A
0 Ratings

Customization

7.5

Cosential

75%
6.8

vCita

68%
Cosential ranks higher in 2/3 features

Custom fields

9.0
90%
1 Rating
6.7
67%
7 Ratings

Custom objects

6.0
60%
1 Rating
N/A
0 Ratings

API for custom integration

N/A
0 Ratings
7.0
70%
2 Ratings

Security

10.0

Cosential

100%
9.7

vCita

97%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
N/A
0 Ratings

Role-based user permissions

10.0
100%
1 Rating
9.7
97%
6 Ratings

Social CRM

5.0

Cosential

50%

vCita

Feature Set Not Supported
N/A
Cosential ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
N/A
0 Ratings

Social engagement

5.0
50%
1 Rating
N/A
0 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%

vCita

Feature Set Not Supported
N/A
Cosential ranks higher in 1/1 features

Marketing automation

5.0
50%
1 Rating
N/A
0 Ratings

Platform

7.0

Cosential

70%
8.5

vCita

85%
vCita ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
8.5
85%
7 Ratings

Attribute Ratings

  • Cosential is rated higher in 1 area: Likelihood to Recommend
  • vCita is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
9.7

vCita

97%
10 Ratings

Usability

8.0

Cosential

80%
1 Rating
9.5

vCita

95%
4 Ratings

Support Rating

8.0

Cosential

80%
1 Rating
8.5

vCita

85%
4 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

vCita

It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
William Niffen | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

vCita

  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
David Cook | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

vCita

  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
John Stroud | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cosential Editions & Modules

Additional Pricing Details

vCita

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$29 per month

vCita Editions & Modules

Edition
Essentials$291
Business$591
Platinum$991
  1. per month
Additional Pricing Details

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

vCita

vCita 9.5
Based on 4 answers
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
William Niffen | TrustRadius Reviewer

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

vCita

vCita 8.5
Based on 4 answers
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
Samuel Reynolds | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

vCita

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
Christopher Cater | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

vCita

  • I have no clue
  • I'm assuming that we would not have people making appointments with us if we didn't have this service
Denise Deem | TrustRadius Reviewer

Screenshots

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