What users are saying about
9 Ratings
29 Ratings
9 Ratings
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Score 8.8 out of 100
29 Ratings
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Score 7.3 out of 100

Feature Set Ratings

  • Cosential ranks higher in 3 feature sets: Sales Force Automation, Security, Platform
  • Vtiger ranks higher in 5 feature sets: Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Social CRM

Sales Force Automation

8.7

Cosential

87%
7.6

Vtiger

76%
Cosential ranks higher in 5/9 features

Customer data management / contact management

10.0
100%
1 Rating
8.3
83%
7 Ratings

Workflow management

6.0
60%
1 Rating
6.7
67%
7 Ratings

Territory management

9.0
90%
1 Rating
N/A
0 Ratings

Opportunity management

10.0
100%
1 Rating
6.7
67%
7 Ratings

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
7.5
75%
7 Ratings

Interaction tracking

9.0
90%
1 Rating
9.6
96%
5 Ratings

Channel / partner relationship management

7.0
70%
1 Rating
N/A
0 Ratings

Contract management

N/A
0 Ratings
7.0
70%
5 Ratings

Quote & order management

N/A
0 Ratings
7.4
74%
5 Ratings

Marketing Automation

7.5

Cosential

75%
9.5

Vtiger

95%
Cosential ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
9.4
94%
5 Ratings

Email marketing

5.0
50%
1 Rating
9.6
96%
5 Ratings

CRM Project Management

8.0

Cosential

80%
8.7

Vtiger

87%
Vtiger ranks higher in 3/3 features

Task management

7.0
70%
1 Rating
8.0
80%
5 Ratings

Reporting

9.0
90%
1 Rating
9.0
90%
6 Ratings

Billing and invoicing management

N/A
0 Ratings
9.2
92%
6 Ratings

CRM Reporting & Analytics

8.7

Cosential

87%
9.5

Vtiger

95%
Cosential ranks higher in 2/3 features

Forecasting

6.0
60%
1 Rating
9.0
90%
5 Ratings

Pipeline visualization

10.0
100%
1 Rating
10.0
100%
5 Ratings

Customizable reports

10.0
100%
1 Rating
9.6
96%
6 Ratings

Customization

7.5

Cosential

75%
7.8

Vtiger

78%
Vtiger ranks higher in 2/3 features

Custom fields

9.0
90%
1 Rating
7.8
78%
7 Ratings

Custom objects

6.0
60%
1 Rating
8.4
84%
6 Ratings

API for custom integration

N/A
0 Ratings
7.2
72%
5 Ratings

Security

10.0

Cosential

100%
8.5

Vtiger

85%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
N/A
0 Ratings

Role-based user permissions

10.0
100%
1 Rating
8.5
85%
7 Ratings

Social CRM

5.0

Cosential

50%
6.0

Vtiger

60%
Cosential ranks higher in 1/2 features

Social data

5.0
50%
1 Rating
N/A
0 Ratings

Social engagement

5.0
50%
1 Rating
6.0
60%
4 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%

Vtiger

Feature Set Not Supported
N/A
Cosential ranks higher in 1/1 features

Marketing automation

5.0
50%
1 Rating
N/A
0 Ratings

Platform

7.0

Cosential

70%
5.0

Vtiger

50%
Cosential ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
5.0
50%
5 Ratings

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
8.5

Vtiger

85%
Vtiger ranks higher in 2/2 features

Case management

N/A
0 Ratings
8.0
80%
5 Ratings

Help desk management

N/A
0 Ratings
9.0
90%
5 Ratings

Attribute Ratings

  • Cosential is rated higher in 1 area: Likelihood to Recommend
  • Vtiger is rated higher in 1 area: Support Rating

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
7.5

Vtiger

75%
7 Ratings

Usability

8.0

Cosential

80%
1 Rating

Vtiger

N/A
0 Ratings

Support Rating

8.0

Cosential

80%
1 Rating
9.0

Vtiger

90%
2 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Vtiger

vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
Geoff Yeagley | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Vtiger

  • User-friendly interface.
  • Reliable tracking system and alerts to maintain overall control of the proceses.
  • Meets all the needs of the average company.
Nomar Norono | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cosential Editions & Modules

Additional Pricing Details

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10

Starting Price

$28 per month per user

Vtiger Editions & Modules

Edition
One Professional - Standard$421
One Enterprise - Standard$581
One Professional - Single App$281
One Enterprise - Single App$421
  1. per month per user
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Vtiger

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Vtiger

Vtiger 9.0
Based on 2 answers
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Vtiger

VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
Anonymous | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Vtiger

  • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
  • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
  • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
Geoff Yeagley | TrustRadius Reviewer

Screenshots

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