What users are saying about
9 Ratings
23 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Vtiger

I would rate Vtiger with 9/10 simply because:
  • It is fast
  • It s easy to use
  • It gets updated quite often with new features
  • It is very customizable
Miguel Nuñez | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Cosential
8.7
Vtiger
7.7
Customer data management / contact management
Cosential
10.0
Vtiger
8.4
Workflow management
Cosential
6.0
Vtiger
6.8
Territory management
Cosential
9.0
Vtiger
Opportunity management
Cosential
10.0
Vtiger
6.9
Integration with email client (e.g., Outlook or Gmail)
Cosential
10.0
Vtiger
7.6
Interaction tracking
Cosential
9.0
Vtiger
9.6
Channel / partner relationship management
Cosential
7.0
Vtiger
Contract management
Cosential
Vtiger
7.2
Quote & order management
Cosential
Vtiger
7.6

Marketing Automation

Cosential
7.5
Vtiger
9.4
Lead management
Cosential
10.0
Vtiger
9.2
Email marketing
Cosential
5.0
Vtiger
9.6

CRM Project Management

Cosential
8.0
Vtiger
8.7
Task management
Cosential
7.0
Vtiger
8.0
Reporting
Cosential
9.0
Vtiger
9.0
Billing and invoicing management
Cosential
Vtiger
9.2

CRM Reporting & Analytics

Cosential
8.7
Vtiger
9.5
Forecasting
Cosential
6.0
Vtiger
9.0
Pipeline visualization
Cosential
10.0
Vtiger
10.0
Customizable reports
Cosential
10.0
Vtiger
9.6

Customization

Cosential
7.5
Vtiger
7.9
Custom fields
Cosential
9.0
Vtiger
7.9
Custom objects
Cosential
6.0
Vtiger
8.5
API for custom integration
Cosential
Vtiger
7.2

Security

Cosential
10.0
Vtiger
8.6
Single sign-on capability
Cosential
10.0
Vtiger
Role-based user permissions
Cosential
10.0
Vtiger
8.6

Social CRM

Cosential
5.0
Vtiger
6.0
Social data
Cosential
5.0
Vtiger
Social engagement
Cosential
5.0
Vtiger
6.0

Integrations with 3rd-party Software

Cosential
5.0
Vtiger
Marketing automation
Cosential
5.0
Vtiger

Platform

Cosential
7.0
Vtiger
5.4
Mobile access
Cosential
7.0
Vtiger
5.4

Customer Service & Support

Cosential
Vtiger
8.1
Case management
Cosential
Vtiger
7.7
Help desk management
Cosential
Vtiger
8.5

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Vtiger

  • Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
  • Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
  • Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
  • Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.
Geoff Yeagley | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Vtiger

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Vtiger

Vtiger 9.0
Based on 1 answer
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Vtiger

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful
Nomar Norono | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Vtiger

  • The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cosential Editions & Modules

Additional Pricing Details

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* / user / month

Vtiger Editions & Modules

Edition
Sales Starter$101
Sales Professional$201
Support Starter$101
Support Professional$201
Ultimate$301
  1. / user / month
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Rating Summary

Likelihood to Recommend

Cosential
10.0
Vtiger
7.6

Usability

Cosential
8.0
Vtiger

Support Rating

Cosential
8.0
Vtiger
9.0

Add comparison