3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.6 out of 100
Based on 3 reviews and ratings
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 20 reviews and ratings
Attribute Ratings
- CosmoLex is rated higher in 1 area: Likelihood to Recommend
- MyCase is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend
9.6
CosmoLex
96%
2 Ratings
7.3
MyCase
73%
6 Ratings
Likelihood to Renew
CosmoLex
N/A
0 Ratings
10.0
MyCase
100%
2 Ratings
Usability
7.0
CosmoLex
70%
1 Rating
10.0
MyCase
100%
3 Ratings
Support Rating
8.0
CosmoLex
80%
1 Rating
8.9
MyCase
89%
4 Ratings
Implementation Rating
CosmoLex
N/A
0 Ratings
10.0
MyCase
100%
1 Rating
Likelihood to Recommend
CosmoLex
Because it is cloud based, CosmoLex is well suited for a lawyer starting up a practice as there is no need for a server. It is also very easy to use from home as it doesn't require a remote session to login, but can be used from any device.It is not well suited for a practice that requires a very fast pace for accounting as it takes a bit of time for each transaction to load, frustrating the user and causing them to lose momentum. On the other hand, if time is taken to set things up, there are a few tools that make importing expenses much quicker, and time can be made up by just taking some time to set things up.

Verified User
Professional in Legal
Legal Services Company, 1-10 employeesMyCase
My case is well suited for collaboration with clients and remote access to online documents. It allows for secure online communication with clients in a secure online portal. These features allow for increased and efficient communication with clients about the status of their case. It saves time by avoiding unnecessary client phone calls and meetings. It allows attorneys and staff to remotely access documents without being tied down by a local server at an office using this cloud SAS program.Its automatic document preparation program lacks some features and has limited support for Apple software. The API for MyCase is limited to a few software integrations. Importing contact information from other programs is limited, and backing up online documents is currently restricted to a new Dropbox integration. MyCase has good timekeeping, billing, invoice, and credit card processing features that improve collecting account receivables. These features in and of themselves can justify the cost of the program.
Attorney at Law
The Law Offices of Shawn B. Hamp, P.C.Law Practice, 1-10 employees
Pros
CosmoLex
- Bookkeeping and billing
- Overall practice management
- Responsiveness and support

Verified User
Partner in Legal
Law Practice Company, 1-10 employeesMyCase
- Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
- Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
- Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
Attorney
Thomas C. Orr Law Offices, P.C.Law Practice, 1-10 employees
Cons
CosmoLex
- Multiple line data entry - when adding multiple expenses manually, you have to wait for the software to load after each entry.
- Loading can be slow - this includes generating reports, preparing checks, inputting data entries, moving from matter to matter - you have to wait a few moments with each action.
- Cost - more costly than some other software options (similar in price to Clio).
- Rather than pay for licenses, you pay per user, so you can't just purchase 3 licenses for 4 users without having some issues. When one user logs in and someone is already logged in under that username, the first user is logged out, even if they are in the middle of doing something.

Verified User
Professional in Legal
Legal Services Company, 1-10 employeesMyCase
- Integrations
- Signatures
- Workflows
Associate Attorney (Legal Engineer)
Sibus Law Group, APCLegal Services, 1-10 employees
Pricing Details
CosmoLex
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$89 per user/per month
CosmoLex Editions & Modules
Edition
CosmoLex | $891 |
---|
- per user/per month
Additional Pricing Details
—MyCase
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$39 per month per user
MyCase Editions & Modules
Edition
Basic | $391 |
---|---|
Pro | $591 |
Advanced | $791 |
- per month per user
Additional Pricing Details
Basic: $39 per user/month(billed annually) or $49 per user/month(billed monthly) Pro: $59 per user/month(billed annually) or $69 Per user/month(billed monthly) Advanced: $79 per user/month(billed annually) or $89 Per user/month(billed monthly)Likelihood to Renew
CosmoLex
No score
No answers yet
No answers on this topic
MyCase
MyCase 10.0
Based on 2 answers
It does the job and the dev team keeps adding new useful features.
Tax Specialist
Owlbear Works LimitedLaw Practice, 1-10 employees
Usability
CosmoLex
CosmoLex 7.0
Based on 1 answer
There is far too much reliance on symbols versus words, and it is sometimes difficult to navigate to the function you need. CosmoLex offers great support, knowledge base, and training, but sometimes you just don't have an hour to spend learning how to do a basic function that you have forgotten, and you just need it to WORK. It would be great to have the option of having word labels instead of picture symbols. It would also be great to have full functionality in the smartphone app. It just is not good. Not good. Pretty much everything keeping me tied to CosmoLex is on the money management side.

Verified User
Partner in Legal
Law Practice Company, 1-10 employeesMyCase
MyCase 10.0
Based on 3 answers
It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
Associate Attorney (Legal Engineer)
Sibus Law Group, APCLegal Services, 1-10 employees
Support Rating
CosmoLex
CosmoLex 8.0
Based on 1 answer
I think that CosmoLex actually relies so much on its stellar support infrastructure that it forgets we don't actually want to have to use it. Just make the darn thing easier to navigate and understand, and you won't need all that client-facing support. You can choose chat, email, phone, knowledge base, embedded training videos within the different pages, but darn it all, I just want it to be more intuitive instead.

Verified User
Partner in Legal
Law Practice Company, 1-10 employeesMyCase
MyCase 8.9
Based on 4 answers
I call. They answer. They speak English and they know exactly what I need to know to answer the questions when I call them. Probably the best customer support I have experienced. Personable and friendly staff
Attorney
Thomas C. Orr Law Offices, P.C.Law Practice, 1-10 employees
Online Training
CosmoLex
No answers on this topic
MyCase
We love the program.
Attorney
Thomas C. Orr Law Offices, P.C.Law Practice, 1-10 employees
Implementation Rating
CosmoLex
No score
No answers yet
No answers on this topic
MyCase
MyCase 10.0
Based on 1 answer
None. This thing is a no brainer for a small law firm.
Attorney
Thomas C. Orr Law Offices, P.C.Law Practice, 1-10 employees
Alternatives Considered
CosmoLex
I used CosmoLex over PC Law mostly because it was cloud-based, and I used it over Clio because the accounting for Clio required the use of both Clio and QuickBooks which made for very inefficient data entry. CosmoLex is slower than PCLaw when inputting entries, but I believe that in the long run, it will be better as CosmoLex is better situated to move forward with new technology.

Verified User
Professional in Legal
Legal Services Company, 1-10 employeesMyCase
Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata).From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
Attorney at Law
The Law Offices of Shawn B. Hamp, P.C.Law Practice, 1-10 employees
Return on Investment
CosmoLex
- Took a lot of headache out of accounting (I started with Clio which integrates with QuickBooks and it was a nightmare dealing with it until I switched to CosmoLex).
- An approved trust accounting software is required in my jurisdiction, and CosmoLex allowed me to get started with very little delay.
- When transitioning to a different office, CosmoLex was new to my new assistants, and they were set in their ways. There are currently few legal assistants in the area with any familiarity with CosmoLex, so there is always a preference for PCLaw or EsiLaw among the staff. CosmoLex ruffled a few feathers when my staff were forced to learn something new.

Verified User
Professional in Legal
Legal Services Company, 1-10 employeesMyCase
- Reduction trust accounting errors.
- Reduction in cost of invoicing.
- Increased client satisfaction by allowing the client 24-7 access to their case files.
- Credit card processing fees are much lower than previously experienced.
Attorney
Thomas C. Orr Law Offices, P.C.Law Practice, 1-10 employees