What users are saying about
3 Ratings
20 Ratings
3 Ratings
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Score 9.6 out of 100
20 Ratings
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Score 7.7 out of 100

Attribute Ratings

  • CosmoLex is rated higher in 1 area: Likelihood to Recommend
  • MyCase is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

9.6

CosmoLex

96%
2 Ratings
7.3

MyCase

73%
6 Ratings

Likelihood to Renew

CosmoLex

N/A
0 Ratings
10.0

MyCase

100%
2 Ratings

Usability

7.0

CosmoLex

70%
1 Rating
10.0

MyCase

100%
3 Ratings

Support Rating

8.0

CosmoLex

80%
1 Rating
8.9

MyCase

89%
4 Ratings

Implementation Rating

CosmoLex

N/A
0 Ratings
10.0

MyCase

100%
1 Rating

Likelihood to Recommend

CosmoLex

Because it is cloud based, CosmoLex is well suited for a lawyer starting up a practice as there is no need for a server. It is also very easy to use from home as it doesn't require a remote session to login, but can be used from any device.It is not well suited for a practice that requires a very fast pace for accounting as it takes a bit of time for each transaction to load, frustrating the user and causing them to lose momentum. On the other hand, if time is taken to set things up, there are a few tools that make importing expenses much quicker, and time can be made up by just taking some time to set things up.
Anonymous | TrustRadius Reviewer

MyCase

My case is well suited for collaboration with clients and remote access to online documents. It allows for secure online communication with clients in a secure online portal. These features allow for increased and efficient communication with clients about the status of their case. It saves time by avoiding unnecessary client phone calls and meetings. It allows attorneys and staff to remotely access documents without being tied down by a local server at an office using this cloud SAS program.Its automatic document preparation program lacks some features and has limited support for Apple software. The API for MyCase is limited to a few software integrations. Importing contact information from other programs is limited, and backing up online documents is currently restricted to a new Dropbox integration. MyCase has good timekeeping, billing, invoice, and credit card processing features that improve collecting account receivables. These features in and of themselves can justify the cost of the program.
Shawn Hamp, Esq. | TrustRadius Reviewer

Pros

CosmoLex

  • Bookkeeping and billing
  • Overall practice management
  • Responsiveness and support
Anonymous | TrustRadius Reviewer

MyCase

  • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
  • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
  • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
Thomas Orr | TrustRadius Reviewer

Cons

CosmoLex

  • Multiple line data entry - when adding multiple expenses manually, you have to wait for the software to load after each entry.
  • Loading can be slow - this includes generating reports, preparing checks, inputting data entries, moving from matter to matter - you have to wait a few moments with each action.
  • Cost - more costly than some other software options (similar in price to Clio).
  • Rather than pay for licenses, you pay per user, so you can't just purchase 3 licenses for 4 users without having some issues. When one user logs in and someone is already logged in under that username, the first user is logged out, even if they are in the middle of doing something.
Anonymous | TrustRadius Reviewer

MyCase

  • Integrations
  • Signatures
  • Workflows
Sara M. Kelley, Esq. | TrustRadius Reviewer

Pricing Details

CosmoLex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$89 per user/per month

CosmoLex Editions & Modules

Edition
CosmoLex$891
  1. per user/per month
Additional Pricing Details

MyCase

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$39 per month per user

MyCase Editions & Modules

Edition
Basic$391
Pro$591
Advanced$791
  1. per month per user
Additional Pricing Details
Basic: $39 per user/month(billed annually) or $49 per user/month(billed monthly) Pro: $59 per user/month(billed annually) or $69 Per user/month(billed monthly) Advanced: $79 per user/month(billed annually) or $89 Per user/month(billed monthly)

Likelihood to Renew

CosmoLex

No score
No answers yet
No answers on this topic

MyCase

MyCase 10.0
Based on 2 answers
It does the job and the dev team keeps adding new useful features.
D. Mathew Blackburn | TrustRadius Reviewer

Usability

CosmoLex

CosmoLex 7.0
Based on 1 answer
There is far too much reliance on symbols versus words, and it is sometimes difficult to navigate to the function you need. CosmoLex offers great support, knowledge base, and training, but sometimes you just don't have an hour to spend learning how to do a basic function that you have forgotten, and you just need it to WORK. It would be great to have the option of having word labels instead of picture symbols. It would also be great to have full functionality in the smartphone app. It just is not good. Not good. Pretty much everything keeping me tied to CosmoLex is on the money management side.
Anonymous | TrustRadius Reviewer

MyCase

MyCase 10.0
Based on 3 answers
It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
Sara M. Kelley, Esq. | TrustRadius Reviewer

Support Rating

CosmoLex

CosmoLex 8.0
Based on 1 answer
I think that CosmoLex actually relies so much on its stellar support infrastructure that it forgets we don't actually want to have to use it. Just make the darn thing easier to navigate and understand, and you won't need all that client-facing support. You can choose chat, email, phone, knowledge base, embedded training videos within the different pages, but darn it all, I just want it to be more intuitive instead.
Anonymous | TrustRadius Reviewer

MyCase

MyCase 8.9
Based on 4 answers
I call. They answer. They speak English and they know exactly what I need to know to answer the questions when I call them. Probably the best customer support I have experienced. Personable and friendly staff
Thomas Orr | TrustRadius Reviewer

Online Training

CosmoLex

No answers on this topic

MyCase

We love the program.
Thomas Orr | TrustRadius Reviewer

Implementation Rating

CosmoLex

No score
No answers yet
No answers on this topic

MyCase

MyCase 10.0
Based on 1 answer
None. This thing is a no brainer for a small law firm.
Thomas Orr | TrustRadius Reviewer

Alternatives Considered

CosmoLex

I used CosmoLex over PC Law mostly because it was cloud-based, and I used it over Clio because the accounting for Clio required the use of both Clio and QuickBooks which made for very inefficient data entry. CosmoLex is slower than PCLaw when inputting entries, but I believe that in the long run, it will be better as CosmoLex is better situated to move forward with new technology.
Anonymous | TrustRadius Reviewer

MyCase

Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata).From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
Shawn Hamp, Esq. | TrustRadius Reviewer

Return on Investment

CosmoLex

  • Took a lot of headache out of accounting (I started with Clio which integrates with QuickBooks and it was a nightmare dealing with it until I switched to CosmoLex).
  • An approved trust accounting software is required in my jurisdiction, and CosmoLex allowed me to get started with very little delay.
  • When transitioning to a different office, CosmoLex was new to my new assistants, and they were set in their ways. There are currently few legal assistants in the area with any familiarity with CosmoLex, so there is always a preference for PCLaw or EsiLaw among the staff. CosmoLex ruffled a few feathers when my staff were forced to learn something new.
Anonymous | TrustRadius Reviewer

MyCase

  • Reduction trust accounting errors.
  • Reduction in cost of invoicing.
  • Increased client satisfaction by allowing the client 24-7 access to their case files.
  • Credit card processing fees are much lower than previously experienced.
Thomas Orr | TrustRadius Reviewer

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