What users are saying about
3 Ratings
21 Ratings
3 Ratings
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Score 9.6 out of 100
21 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • CosmoLex is rated higher in 1 area: Likelihood to Recommend
  • Orion is rated higher in 1 area: Usability
  • CosmoLex and Orion are tied in 1 area: Support Rating

Likelihood to Recommend

9.6

CosmoLex

96%
2 Ratings
7.0

Orion

70%
2 Ratings

Likelihood to Renew

CosmoLex

N/A
0 Ratings
9.0

Orion

90%
1 Rating

Usability

7.0

CosmoLex

70%
1 Rating
8.0

Orion

80%
1 Rating

Support Rating

8.0

CosmoLex

80%
1 Rating
8.0

Orion

80%
1 Rating

Likelihood to Recommend

CosmoLex

Because it is cloud based, CosmoLex is well suited for a lawyer starting up a practice as there is no need for a server. It is also very easy to use from home as it doesn't require a remote session to login, but can be used from any device.It is not well suited for a practice that requires a very fast pace for accounting as it takes a bit of time for each transaction to load, frustrating the user and causing them to lose momentum. On the other hand, if time is taken to set things up, there are a few tools that make importing expenses much quicker, and time can be made up by just taking some time to set things up.
Anonymous | TrustRadius Reviewer

Orion

Orion is well suited for environments that need to keep high up times on their devices. The alerting and monitoring capabilities it provides have greatly helped our company. Being able to easily track and monitor nodes has additionally helped reduce the amount of time needing to be spent manually searching for specific insights.
Anonymous | TrustRadius Reviewer

Pros

CosmoLex

  • Bookkeeping and billing
  • Overall practice management
  • Responsiveness and support
Anonymous | TrustRadius Reviewer

Orion

  • Proactive System and Application Monitoring
  • Provides the option to create custom Application and Device Monitoring
  • Provides easy alerting capabilities
  • Provides options to create Views/Dashboards, Heat Maps etc
Anonymous | TrustRadius Reviewer

Cons

CosmoLex

  • Multiple line data entry - when adding multiple expenses manually, you have to wait for the software to load after each entry.
  • Loading can be slow - this includes generating reports, preparing checks, inputting data entries, moving from matter to matter - you have to wait a few moments with each action.
  • Cost - more costly than some other software options (similar in price to Clio).
  • Rather than pay for licenses, you pay per user, so you can't just purchase 3 licenses for 4 users without having some issues. When one user logs in and someone is already logged in under that username, the first user is logged out, even if they are in the middle of doing something.
Anonymous | TrustRadius Reviewer

Orion

  • Could have more options for integration.
  • Learning the terminology can take some time.
Anonymous | TrustRadius Reviewer

Pricing Details

CosmoLex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$89 per user/per month

CosmoLex Editions & Modules

Edition
CosmoLex$891
  1. per user/per month
Additional Pricing Details

Orion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Orion Editions & Modules

Additional Pricing Details

Usability

CosmoLex

CosmoLex 7.0
Based on 1 answer
There is far too much reliance on symbols versus words, and it is sometimes difficult to navigate to the function you need. CosmoLex offers great support, knowledge base, and training, but sometimes you just don't have an hour to spend learning how to do a basic function that you have forgotten, and you just need it to WORK. It would be great to have the option of having word labels instead of picture symbols. It would also be great to have full functionality in the smartphone app. It just is not good. Not good. Pretty much everything keeping me tied to CosmoLex is on the money management side.
Anonymous | TrustRadius Reviewer

Orion

Orion 8.0
Based on 1 answer
Orion is very easy to adapt to and learn how to monitor and configure alerts with. It has a fairly simple learning curve which can be hard to find in IT products.
Anonymous | TrustRadius Reviewer

Support Rating

CosmoLex

CosmoLex 8.0
Based on 1 answer
I think that CosmoLex actually relies so much on its stellar support infrastructure that it forgets we don't actually want to have to use it. Just make the darn thing easier to navigate and understand, and you won't need all that client-facing support. You can choose chat, email, phone, knowledge base, embedded training videos within the different pages, but darn it all, I just want it to be more intuitive instead.
Anonymous | TrustRadius Reviewer

Orion

Orion 8.0
Based on 1 answer
The support for Orion is overall pretty impressive. I haven't run into many issues that require support, but when I have they have always been resolved fast.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CosmoLex

I used CosmoLex over PC Law mostly because it was cloud-based, and I used it over Clio because the accounting for Clio required the use of both Clio and QuickBooks which made for very inefficient data entry. CosmoLex is slower than PCLaw when inputting entries, but I believe that in the long run, it will be better as CosmoLex is better situated to move forward with new technology.
Anonymous | TrustRadius Reviewer

Orion

Orion stacks ups pretty well compared to other products. It was a management decision to work with Orion due to the features it offers.
Anonymous | TrustRadius Reviewer

Return on Investment

CosmoLex

  • Took a lot of headache out of accounting (I started with Clio which integrates with QuickBooks and it was a nightmare dealing with it until I switched to CosmoLex).
  • An approved trust accounting software is required in my jurisdiction, and CosmoLex allowed me to get started with very little delay.
  • When transitioning to a different office, CosmoLex was new to my new assistants, and they were set in their ways. There are currently few legal assistants in the area with any familiarity with CosmoLex, so there is always a preference for PCLaw or EsiLaw among the staff. CosmoLex ruffled a few feathers when my staff were forced to learn something new.
Anonymous | TrustRadius Reviewer

Orion

  • Easy to Deploy and Manage.
  • Proactive Monitoring and Troubleshooting reduces MTTR for critical issues.
  • Log Monitoring provides administrators with a unified view of all critical events from all Network, Storage, Database and Application Servers.
Anonymous | TrustRadius Reviewer

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