What users are saying about
2 Ratings
15 Ratings
2 Ratings
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Score 9 out of 100
15 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

CosmoLex

CosmoLex is very well suited for the solo or small practice where you just need a little more backup to keep you organized, or where you still intend to do your own taxes or like to have a lot of control over your activity and your output. It may also be well suited for a larger practice where the task management pieces would be more useful but, a lot of those pieces get in the way in a solo practice. It is also great for anyone who wants a strong trust accounting program built into their daily activities.
Anonymous | TrustRadius Reviewer

Orion

Configure customized Monitoring and Alerting. Orion has over 100 monitors (Server and Application Monitoring) which can monitor practically any application and database. Alerting is very easy to create. It pinpoints the root cause and is excellent for troubleshooting Network and System Issues. You can automate tasks using Network Configuration Manager and Orion Virtualization Manager (VMAN)
Anonymous | TrustRadius Reviewer

Pros

CosmoLex

  • Bookkeeping and billing
  • Overall practice management
  • Responsiveness and support
Anonymous | TrustRadius Reviewer

Orion

  • Proactive System and Application Monitoring
  • Provides the option to create custom Application and Device Monitoring
  • Provides easy alerting capabilities
  • Provides options to create Views/Dashboards, Heat Maps etc
Anonymous | TrustRadius Reviewer

Cons

CosmoLex

  • Sometimes difficult to find what you want on the clunky interface.
  • Would be beneficial to offer a pared down version for solo practitioners
  • Accounts payable function is weak.
Anonymous | TrustRadius Reviewer

Orion

  • Integration with other Orion Modules, Log Manager, Database Performance Analyzer. There is scope for improvement.
  • Application Monitoring, Does not have the same functionality as Wily, App Dynamics, Dynatrace. The templates need to be manually configured and Heat Maps need to be manually created and Validated
  • Event Correlation
Anonymous | TrustRadius Reviewer

Usability

CosmoLex

CosmoLex 7.0
Based on 1 answer
There is far too much reliance on symbols versus words, and it is sometimes difficult to navigate to the function you need. CosmoLex offers great support, knowledge base, and training, but sometimes you just don't have an hour to spend learning how to do a basic function that you have forgotten, and you just need it to WORK. It would be great to have the option of having word labels instead of picture symbols. It would also be great to have full functionality in the smartphone app. It just is not good. Not good. Pretty much everything keeping me tied to CosmoLex is on the money management side.
Anonymous | TrustRadius Reviewer

Orion

No score
No answers yet
No answers on this topic

Support Rating

CosmoLex

CosmoLex 8.0
Based on 1 answer
I think that CosmoLex actually relies so much on its stellar support infrastructure that it forgets we don't actually want to have to use it. Just make the darn thing easier to navigate and understand, and you won't need all that client-facing support. You can choose chat, email, phone, knowledge base, embedded training videos within the different pages, but darn it all, I just want it to be more intuitive instead.
Anonymous | TrustRadius Reviewer

Orion

No score
No answers yet
No answers on this topic

Alternatives Considered

CosmoLex

I did a Clio trial and have looked into them in-depth with their sales and training department. Even at a now-much-lower intro price, Clio just does not have the strength in reporting and trust management that CosmoLex offers. In a side by side comparison, Clio's interface is much easier to navigate and is more intuitive, but the two are even in terms of offered features for general practice management and billing. Clio has a stronger app with portal messaging available—this is a HUGE weakness in CosmoLex and you can only secure-message on the desktop application. Still, the fact that you have to add bookkeeping/accounting on top of Clio to get the same results over the management of finances continues to make CosmoLex the better choice for those who need that control.
Anonymous | TrustRadius Reviewer

Orion

Orion stacks ups pretty well compared to other products. It was a management decision to work with Orion due to the features it offers.
Anonymous | TrustRadius Reviewer

Return on Investment

CosmoLex

  • Billing piece is good for capture of billables.
  • The accounting piece is good for planning and Y-O-Y cost analysis.
  • The price is a little high for a solo but the bookkeeping side makes it worth it.
Anonymous | TrustRadius Reviewer

Orion

  • Easy to Deploy and Manage.
  • Proactive Monitoring and Troubleshooting reduces MTTR for critical issues.
  • Log Monitoring provides administrators with a unified view of all critical events from all Network, Storage, Database and Application Servers.
Anonymous | TrustRadius Reviewer

Pricing Details

CosmoLex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Orion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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