What users are saying about
3 Ratings
2 Ratings
3 Ratings
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Score 9.6 out of 100
2 Ratings
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Score 5 out of 100

Attribute Ratings

  • CosmoLex is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.6

CosmoLex

96%
2 Ratings
5.0

Firm Central

50%
2 Ratings

Usability

7.0

CosmoLex

70%
1 Rating

Firm Central

N/A
0 Ratings

Support Rating

8.0

CosmoLex

80%
1 Rating
5.0

Firm Central

50%
2 Ratings

Likelihood to Recommend

CosmoLex

Because it is cloud based, CosmoLex is well suited for a lawyer starting up a practice as there is no need for a server. It is also very easy to use from home as it doesn't require a remote session to login, but can be used from any device.It is not well suited for a practice that requires a very fast pace for accounting as it takes a bit of time for each transaction to load, frustrating the user and causing them to lose momentum. On the other hand, if time is taken to set things up, there are a few tools that make importing expenses much quicker, and time can be made up by just taking some time to set things up.
Anonymous | TrustRadius Reviewer

Firm Central

ease of use is a plus but client secure portal alerts need to be made more clearly so that communication flows both ways without delay
MELISSA BATTLE | TrustRadius Reviewer

Pros

CosmoLex

  • Bookkeeping and billing
  • Overall practice management
  • Responsiveness and support
Anonymous | TrustRadius Reviewer

Firm Central

  • Time tracking.
  • Billing.
  • Easy access to Westlaw.
Anonymous | TrustRadius Reviewer

Cons

CosmoLex

  • Multiple line data entry - when adding multiple expenses manually, you have to wait for the software to load after each entry.
  • Loading can be slow - this includes generating reports, preparing checks, inputting data entries, moving from matter to matter - you have to wait a few moments with each action.
  • Cost - more costly than some other software options (similar in price to Clio).
  • Rather than pay for licenses, you pay per user, so you can't just purchase 3 licenses for 4 users without having some issues. When one user logs in and someone is already logged in under that username, the first user is logged out, even if they are in the middle of doing something.
Anonymous | TrustRadius Reviewer

Firm Central

  • ease of portal access
  • form bank being easier to modify
  • integrations with other programs
MELISSA BATTLE | TrustRadius Reviewer

Pricing Details

CosmoLex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$89 per user/per month

CosmoLex Editions & Modules

Edition
CosmoLex$891
  1. per user/per month
Additional Pricing Details

Firm Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Firm Central Editions & Modules

Additional Pricing Details

Usability

CosmoLex

CosmoLex 7.0
Based on 1 answer
There is far too much reliance on symbols versus words, and it is sometimes difficult to navigate to the function you need. CosmoLex offers great support, knowledge base, and training, but sometimes you just don't have an hour to spend learning how to do a basic function that you have forgotten, and you just need it to WORK. It would be great to have the option of having word labels instead of picture symbols. It would also be great to have full functionality in the smartphone app. It just is not good. Not good. Pretty much everything keeping me tied to CosmoLex is on the money management side.
Anonymous | TrustRadius Reviewer

Firm Central

No score
No answers yet
No answers on this topic

Support Rating

CosmoLex

CosmoLex 8.0
Based on 1 answer
I think that CosmoLex actually relies so much on its stellar support infrastructure that it forgets we don't actually want to have to use it. Just make the darn thing easier to navigate and understand, and you won't need all that client-facing support. You can choose chat, email, phone, knowledge base, embedded training videos within the different pages, but darn it all, I just want it to be more intuitive instead.
Anonymous | TrustRadius Reviewer

Firm Central

Firm Central 5.0
Based on 2 answers
I have not had to use support
Anonymous | TrustRadius Reviewer

Alternatives Considered

CosmoLex

I used CosmoLex over PC Law mostly because it was cloud-based, and I used it over Clio because the accounting for Clio required the use of both Clio and QuickBooks which made for very inefficient data entry. CosmoLex is slower than PCLaw when inputting entries, but I believe that in the long run, it will be better as CosmoLex is better situated to move forward with new technology.
Anonymous | TrustRadius Reviewer

Firm Central

we actually switched to Clio for better document management and overall billing and accounting features which have worked out very well
MELISSA BATTLE | TrustRadius Reviewer

Return on Investment

CosmoLex

  • Took a lot of headache out of accounting (I started with Clio which integrates with QuickBooks and it was a nightmare dealing with it until I switched to CosmoLex).
  • An approved trust accounting software is required in my jurisdiction, and CosmoLex allowed me to get started with very little delay.
  • When transitioning to a different office, CosmoLex was new to my new assistants, and they were set in their ways. There are currently few legal assistants in the area with any familiarity with CosmoLex, so there is always a preference for PCLaw or EsiLaw among the staff. CosmoLex ruffled a few feathers when my staff were forced to learn something new.
Anonymous | TrustRadius Reviewer

Firm Central

  • Tracking time was positive.
  • Cost us money to switch document management systems.
  • Loss of time/work product with document management functions.
Anonymous | TrustRadius Reviewer

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