What users are saying about
3 Ratings
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Score 9.6 out of 100
17 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • CosmoLex is rated higher in 1 area: Likelihood to Recommend
  • Thomson Reuters ProLaw is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

9.6

CosmoLex

96%
2 Ratings
8.3

Thomson Reuters ProLaw

83%
7 Ratings

Likelihood to Renew

CosmoLex

N/A
0 Ratings
10.0

Thomson Reuters ProLaw

100%
1 Rating

Usability

7.0

CosmoLex

70%
1 Rating
9.0

Thomson Reuters ProLaw

90%
1 Rating

Support Rating

8.0

CosmoLex

80%
1 Rating
8.6

Thomson Reuters ProLaw

86%
5 Ratings

Likelihood to Recommend

CosmoLex

Because it is cloud based, CosmoLex is well suited for a lawyer starting up a practice as there is no need for a server. It is also very easy to use from home as it doesn't require a remote session to login, but can be used from any device.It is not well suited for a practice that requires a very fast pace for accounting as it takes a bit of time for each transaction to load, frustrating the user and causing them to lose momentum. On the other hand, if time is taken to set things up, there are a few tools that make importing expenses much quicker, and time can be made up by just taking some time to set things up.
Anonymous | TrustRadius Reviewer

Thomson Reuters ProLaw

once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.
Bill Nash | TrustRadius Reviewer

Pros

CosmoLex

  • Bookkeeping and billing
  • Overall practice management
  • Responsiveness and support
Anonymous | TrustRadius Reviewer

Thomson Reuters ProLaw

  • Accounting, time entry and billing are an easy task with ProLaw.
  • Streamlines and automates the work of lawyers and other staff.
  • Risk management and maintain regulatory challenges.
  • Case and matter management.
  • Integration with Microsoft apps such as Excel, Word and Outlook.
Anonymous | TrustRadius Reviewer

Cons

CosmoLex

  • Multiple line data entry - when adding multiple expenses manually, you have to wait for the software to load after each entry.
  • Loading can be slow - this includes generating reports, preparing checks, inputting data entries, moving from matter to matter - you have to wait a few moments with each action.
  • Cost - more costly than some other software options (similar in price to Clio).
  • Rather than pay for licenses, you pay per user, so you can't just purchase 3 licenses for 4 users without having some issues. When one user logs in and someone is already logged in under that username, the first user is logged out, even if they are in the middle of doing something.
Anonymous | TrustRadius Reviewer

Thomson Reuters ProLaw

  • ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database.
  • Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements.
Sean Storch | TrustRadius Reviewer

Pricing Details

CosmoLex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$89 per user/per month

CosmoLex Editions & Modules

Edition
CosmoLex$891
  1. per user/per month
Additional Pricing Details

Thomson Reuters ProLaw

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Thomson Reuters ProLaw Editions & Modules

Additional Pricing Details

Likelihood to Renew

CosmoLex

No score
No answers yet
No answers on this topic

Thomson Reuters ProLaw

Thomson Reuters ProLaw 10.0
Based on 1 answer
ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming
Matthew Harvey | TrustRadius Reviewer

Usability

CosmoLex

CosmoLex 7.0
Based on 1 answer
There is far too much reliance on symbols versus words, and it is sometimes difficult to navigate to the function you need. CosmoLex offers great support, knowledge base, and training, but sometimes you just don't have an hour to spend learning how to do a basic function that you have forgotten, and you just need it to WORK. It would be great to have the option of having word labels instead of picture symbols. It would also be great to have full functionality in the smartphone app. It just is not good. Not good. Pretty much everything keeping me tied to CosmoLex is on the money management side.
Anonymous | TrustRadius Reviewer

Thomson Reuters ProLaw

Thomson Reuters ProLaw 9.0
Based on 1 answer
In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.
Anonymous | TrustRadius Reviewer

Support Rating

CosmoLex

CosmoLex 8.0
Based on 1 answer
I think that CosmoLex actually relies so much on its stellar support infrastructure that it forgets we don't actually want to have to use it. Just make the darn thing easier to navigate and understand, and you won't need all that client-facing support. You can choose chat, email, phone, knowledge base, embedded training videos within the different pages, but darn it all, I just want it to be more intuitive instead.
Anonymous | TrustRadius Reviewer

Thomson Reuters ProLaw

Thomson Reuters ProLaw 8.6
Based on 5 answers
Thomson Reuters ProLaw provides excellent customer service. We have had a few issues come up that required both immediate and less immediate attention. In both instances Thomson Reuters was very attentive to the issues and provided us solutions to the issues that we encountered. Very highly recommended customer service, I feel that any issue we encountered will be dealt with in a prompt and professional manner.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CosmoLex

I used CosmoLex over PC Law mostly because it was cloud-based, and I used it over Clio because the accounting for Clio required the use of both Clio and QuickBooks which made for very inefficient data entry. CosmoLex is slower than PCLaw when inputting entries, but I believe that in the long run, it will be better as CosmoLex is better situated to move forward with new technology.
Anonymous | TrustRadius Reviewer

Thomson Reuters ProLaw

Client base - numbers, Support of User Group Formation, location - hours of support, all in one product - eliminated document management and allowed through security for attorneys to access to ledger information, supported non-cloud solution as we were not ready to go to cloud, Non-modular so all parts of the system seemed to work better together and even if not ready immediately to utilize some parts, we adopted over time as we because familiar with the product, I knew firms that Prolaw already, Sales person - Tom Mulligan was wonderful to work with, ProLaw was the only software demo'ed that could report directly on our fee credits as we currently allocate - WE ARE AN EAT WHAT YOU KILL FIRM, Our outside IT firm had worked on ProLaw before, Software was capable of supporting a paperless environment, without additional cost I could get a second data base to run our internal leasing through with is technically a separate company from the business of law. We didn't need any additional hardware when we installed, we already had everything it needed to run
Sandra Haislet | TrustRadius Reviewer

Return on Investment

CosmoLex

  • Took a lot of headache out of accounting (I started with Clio which integrates with QuickBooks and it was a nightmare dealing with it until I switched to CosmoLex).
  • An approved trust accounting software is required in my jurisdiction, and CosmoLex allowed me to get started with very little delay.
  • When transitioning to a different office, CosmoLex was new to my new assistants, and they were set in their ways. There are currently few legal assistants in the area with any familiarity with CosmoLex, so there is always a preference for PCLaw or EsiLaw among the staff. CosmoLex ruffled a few feathers when my staff were forced to learn something new.
Anonymous | TrustRadius Reviewer

Thomson Reuters ProLaw

  • Significant investment for money and time to train and learn system.
  • Return on investment depends on employee enforcement and adoption.
  • Great dividends if software is FULLY utilized for all facets and features.
Derek Schroeder | TrustRadius Reviewer

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