Likelihood to Recommend Because it is cloud based, CosmoLex is well suited for a lawyer starting up a practice as there is no need for a server. It is also very easy to use from home as it doesn't require a remote session to login, but can be used from any device. It is not well suited for a practice that requires a very fast pace for accounting as it takes a bit of time for each transaction to load, frustrating the user and causing them to lose momentum. On the other hand, if time is taken to set things up, there are a few tools that make importing expenses much quicker, and time can be made up by just taking some time to set things up.
Read full review The legal world- you need this program. There are plenty of other options out there, but TM is by far the best that I have used. This program works for an office of 1 to an office of 100. I have no clue how it would work in any other jobs, it is designed for legal work.
Read full review Pros Bookkeeping and billing Overall practice management Responsiveness and support Read full review Tie Matters handles event and to-do notifications well. This ensures that all SOL's and due dates are met. Time Matters does case management tasks well, including documenting cases, documenting client and opposing counsel interactions and court orders. Time Matters does a good job of syncing all case data to a users Outlook Calendar, to ensure todo and event notifications on a users Outlook/phone. Read full review Cons File separation and security like ethical was to prevent opposing council in the same company from having open access to other clients. More detailed user management. Read full review The software crashes a lot. The plugins for Office and Adobe are unstable. The whole software package appears to be built for the year 1995. Read full review Usability There is far too much reliance on symbols versus words, and it is sometimes difficult to navigate to the function you need. CosmoLex offers great support, knowledge base, and training, but sometimes you just don't have an hour to spend learning how to do a basic function that you have forgotten, and you just need it to WORK. It would be great to have the option of having word labels instead of picture symbols. It would also be great to have full functionality in the smartphone app. It just is not good. Not good. Pretty much everything keeping me tied to CosmoLex is on the money management side.
Read full review Support Rating I think that CosmoLex actually relies so much on its stellar support infrastructure that it forgets we don't actually want to have to use it. Just make the darn thing easier to navigate and understand, and you won't need all that client-facing support. You can choose chat, email, phone, knowledge base, embedded training videos within the different pages, but darn it all, I just want it to be more intuitive instead.
Read full review There is no unpaid support. They insist on a service contract for support, either with the manufacturer, or with a re-seller.
Read full review Alternatives Considered I used CosmoLex over PC Law mostly because it was cloud-based, and I used it over
Clio because the accounting for
Clio required the use of both
Clio and QuickBooks which made for very inefficient data entry. CosmoLex is slower than
PCLaw when inputting entries, but I believe that in the long run, it will be better as CosmoLex is better situated to move forward with new technology.
Read full review So Juris and TM are both LexisNexis products. I dislike Juris greatly and the only thing we use it for is billing because we already had it and it was compatible with TM for billing purposes. Juris doesn't allow you any kind of document storage or management. You can make a "note" but what good does that really do me? In my opinion, Juris is good for billing only (not client management) and there are other options like QuickBooks that really outshine it.
Read full review Return on Investment Time is the greatest factor when it comes to managing and creating documents and client accounts. Tracking client data. Read full review Time Matters has allowed attorneys to focus on research and writing, rather than wondering where a file is. Time Matters has allowed for more efficient communication between team members on a case. Time Matters has ensured hot documents are tagged and accessible. Read full review ScreenShots