What users are saying about
9 Ratings
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Score 4.2 out of 100
26 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • Lucernex Lease Administration & Accounting is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

1.0

CoStar Real Estate Manager

10%
2 Ratings
7.8

Lucernex

78%
19 Ratings

In-Person Training

CoStar Real Estate Manager

N/A
0 Ratings
7.7

Lucernex

77%
3 Ratings

Likelihood to Recommend

CoStar Real Estate Manager

Gen-Y and younger will have no problem learning how to use CoStar but its not very intuitive for the older generations (they have to hunt and peck for what they are looking for and have no idea how to manipulate the reporting features)
Amanda Kraft | TrustRadius Reviewer

Lucernex

I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.
Bryan Kelly, CPA, CFE, MBA | TrustRadius Reviewer

Pros

CoStar Real Estate Manager

  • Nothing
  • Charging my card
  • Nothing
Zachary Tuohey | TrustRadius Reviewer

Lucernex

  • Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
  • Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.
Kimberly F Williams, Esq. | TrustRadius Reviewer

Cons

CoStar Real Estate Manager

  • In our market (Portland, OR), not enough users implement the tools that could make CoStar so much better. For example, I specialize in medical but brokers and owners don't take the time to mark medical as an approved use in their buildings so I have to search much longer and cross-reference the data by contacting the brokers directly.
  • I find it really annoying that when I download documents CoStar doesn't use smart technology to automatically name my files. It is especially irritating since every piece of marketing we post to CoStar has a relevant file name yet when we download the same file we have to rename it.
Amanda Kraft | TrustRadius Reviewer

Lucernex

  • The sales person we worked with seemed to have some communication gaps when passing off to the implementation team.
  • The implementation start was rocky due to enduring disconnect on our needs versus what was included in the SOW.
  • As a client, we were not clear on what was fundamentally included in our SOW and how that would impact the end-product.
Anonymous | TrustRadius Reviewer

Pricing Details

CoStar Real Estate Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Lucernex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

In-Person Training

CoStar Real Estate Manager

No score
No answers yet
No answers on this topic

Lucernex

Lucernex 7.7
Based on 3 answers
The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money
Anonymous | TrustRadius Reviewer

Alternatives Considered

CoStar Real Estate Manager

There is literally not one good thing that I can say about CoStar. They charge my card $450/month because I signed a one-year contract. They provide very little data and properties and most of the time it is inaccurate. Their customer service is atrocious. They overpromise, underdeliver. STAY away from using Costar!
Zachary Tuohey | TrustRadius Reviewer

Lucernex

I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the data mapping process, we were able to easily find a home for all of this "random" data
William Rose | TrustRadius Reviewer

Return on Investment

CoStar Real Estate Manager

  • Since CoStar has linked with LoopNet we have had fewer bad data calls. By which I mean old data from LoopNet that was available to the general public is now more regularly updated through CoStar so we have less confusion with our clients.
Amanda Kraft | TrustRadius Reviewer

Lucernex

  • Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
  • Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.
Kimberly F Williams, Esq. | TrustRadius Reviewer

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