5 Ratings
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Score 8.8 out of 100
6 Ratings
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Score 3.1 out of 100

Likelihood to Recommend

CoStar Real Estate Manager

Gen-Y and younger will have no problem learning how to use CoStar but its not very intuitive for the older generations (they have to hunt and peck for what they are looking for and have no idea how to manipulate the reporting features)
Amanda Kraft | TrustRadius Reviewer

MRI Residential Management

Well suited scenario - MRI Residential is obviously good for residential real estate. It doesn't make sense to just plug in industrial, hotel or commercial real estate management as those are different types of products. Those who have access to the cloud can easily download information off site to do an analysis.Less appropriate - Information may need to be scrubbed. For instance, there could be operating statements that are inputted incorrectly because items are miscoded.
Anonymous | TrustRadius Reviewer

Pros

CoStar Real Estate Manager

  • For my role within the company, I find CoStars database of historical information very helpful. Previous users, owners, financing lien holders, tax information and county data are things I look for on a daily basis.
Amanda Kraft | TrustRadius Reviewer

MRI Residential Management

  • Reporting
  • Tracking Data
Stephanie MacMillan | TrustRadius Reviewer

Cons

CoStar Real Estate Manager

  • In our market (Portland, OR), not enough users implement the tools that could make CoStar so much better. For example, I specialize in medical but brokers and owners don't take the time to mark medical as an approved use in their buildings so I have to search much longer and cross-reference the data by contacting the brokers directly.
  • I find it really annoying that when I download documents CoStar doesn't use smart technology to automatically name my files. It is especially irritating since every piece of marketing we post to CoStar has a relevant file name yet when we download the same file we have to rename it.
Amanda Kraft | TrustRadius Reviewer

MRI Residential Management

  • Sometimes the data that is outputted is not consistent (back end of the database is constantly being updated), have to follow up with our client relationship manager
  • Sometimes very rigid
  • Incremental cost to add on information (if we want MRI to host certain documents in the cloud)
Anonymous | TrustRadius Reviewer

Support Rating

CoStar Real Estate Manager

No score
No answers yet
No answers on this topic

MRI Residential Management

MRI Residential Management 1.0
Based on 1 answer
They have a terrible help center and the training tools and videos are useless and not helpful. They need to invest in better training tools and modules for people to refer to. Especially when there is no designated training person within a company to teach newcomers how to use it.
Stephanie MacMillan | TrustRadius Reviewer

Alternatives Considered

CoStar Real Estate Manager

One of our landlords requested we try VTS but we didn't continue because it was such a small portfolio it too more time to update the database than we wanted to spend
Amanda Kraft | TrustRadius Reviewer

MRI Residential Management

We had a proprietary access database, but wanted to utilize MRI because of support (annual fee is in the tens of thousands versus a hundred thousand plus build out). The user interface is pretty straight forward, and there is available training as well. Updates are done online via the SAAS website so we don't have to worry about any coding issues here in house.
Anonymous | TrustRadius Reviewer

Return on Investment

CoStar Real Estate Manager

  • Since CoStar has linked with LoopNet we have had fewer bad data calls. By which I mean old data from LoopNet that was available to the general public is now more regularly updated through CoStar so we have less confusion with our clients.
Amanda Kraft | TrustRadius Reviewer

MRI Residential Management

  • Helps track income
  • Helps with on-time billing
  • Keeps us on budget with projects
Stephanie MacMillan | TrustRadius Reviewer

Pricing Details

CoStar Real Estate Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MRI Residential Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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